Everyone is talking about moving to the Cloud, using Machine Learning, Big Data, and AI. Why do so many of these efforts fail? Imagine trying to build your stairway to heaven without a solid foundation poured first. Information Governance is a critical foundation before undertaking these exciting new efforts of the digital age.

1. Connecting IT strategy to
Business operations for
seamless collaboration Morgan Templar, CEO
Get Governed

2. Morgan Templar, CEO
• Author of the best-selling book, “Get Governed: Building
World Class Data Governance Programs”
• CEO of Get Governed LLC
• Over twenty years experience in managing and organizing
information assets and analytic programs
• Focused on healthcare data for the past seventeen years
and is an expert in regulatory and accreditation compliance
• Data governance teacher and coach: she brings a common-
sense point of view to develop realistic and achievable
strategies and roadmaps with a focus on people rather than
systems

3. Today’s Agenda
Gaining the
Trust of the
Business
Winning Over
Stakeholders
Realistic
Benefits for IT
and Business
Communicating
Expectations
Engaging
Business for
Lasting
Benefits

4. • Be Honest and Transparent about the “Why”
– Confront Reality as a Partner
• Demonstrate Respect by Acknowledging that
the Daily Operations of Business are Their
First Priority (Empathy)
• Listen and Identify the Single Biggest
Concern the Business has with Data, in their
own words
• Speak their Language – no Jargon
• Show Loyalty – Have their Back
Gaining Trust

5. • Help Them Answer the “What’s in it
for ME?” question
• Show up - Engage with them
• Assign dedicated Points of Contact
that are Consistent
• Follow-through – Keep your
Commitments
• Be in it With Them for the Long
Haul
• Connect Stakeholders Together in a
Community to Build a Support
Network
• ALWAYS Find the Win – Win
Winning-over Stakeholders

6. Communicating Expectations
• Clearly Define
Time Commitment
Ownership Roles
Schedule
Support model and
Education
• Tie Expectations to the
“Why” and the “What’s in it
for Me”

7. Improved End-To-End Data Flow and Understanding
• Upstream “Creators” rarely understand the needs of
Downstream “Consumers”
• Governance process provides better Department-2-
Department collaboration
Realistic Benefits - Business

8. Improved Insights
• Business Optimization: Understand if
information is needed for a process or
collected by habit
• Know who uses your data
• Inputs to realistic KPIs
• Data Quality
• ROI of Maintenance
• Speed of Implementing Change
Realistic Benefits - Business

9. Reduce Capacity Needs
• Eliminate duplicate storage
of information
• Simplify Integrations
Enable SOA (Service Oriented
Architecture)
• Publish and subscribe to
changes in data for real-
time information
accessibility
System Performance Health
Realistic Benefits - IT

10. Data
Custodian (IT)
Accountable for:
• Enterprise
Architecture
• Integrations
• Cybersecurity
• Data Integrity
• Performance
Data Owner
(Business)
• Accountable for one
or more Business
Data Domains
• Makes Decisions in
Alignment with KPIs
and other Data
Owners
• Oversees Data
Steward Activities
Steering
Committee
(Executive)
• Sets Overall
Strategy
• Defines KPIs
• Monitors
Governance
Activities
Data Steward
(Business)
• Day to Day
oversight and/or
maintenance
• Ensures Data
Quality
• Collaborates
with other
Stewards and IT
Data Services
Roles and Responsibilities

11. • Consistent Meeting Schedule
• Achievable Objectives
• Clear Agendas
• Follow-up on Assignments
• Hold each Stakeholder or
Steward Accountable
• Report, Report, Report
• Solicit feedback from Stewards,
Owners, and Executives to Set
the Direction
KEEP ACTION AND MOMENTUM
GOING WITH ALL GROUPS
Engage in Action

12.  Creating a Comprehensive Governance
Program that Benefits the Business and
IT is complicated
• Communicate Openly and Often
• Identify the Benefits Early
• Keep Benefits as the Target
 Engagement is Key
• Know the Stakeholders
• Define Roles and Responsibilities
 Momentum is Required for Long-Term
Stability and Sustainability
Summary

14. Thank You!
For more information on Building a Data Governance program from
scratch, check out my book – available through Amazon and other
fine book sellers
www.getgoverned.com