This action-packed one day conference led by experts in their field returns to cover all the challenges facing employers from 2019 onwards. The energetic one-day conference breaks new ground in the payroll industry. We will be looking at the latest developments in the UK.

2. Agenda
1. Common Misconceptions
2. The Different Models
3. Change Management & Global Payroll Operations
• Building Blocks to Success
4. What Good Looks Like
• Technology
• Service
• Compliance & ICPs
5. Conclusion & Immedis Top Tips
6. Q&A
Adrian Morrissey
Senior Commercial Manager

3. Common Misconceptions

4. 1. Common Misconceptions About
Outsourcing Your Payroll
• Ownership - Losing complete control over all Payroll activities
• Security - Sensitive employee info isn't secure
• Time - Payroll calculations aren't always completed on time
• Accountability - No one double checks the data
• Role of Payroll Providers - Your global payroll provider is just a "mailman"
• Responsibility - All responsibilities are transferred to the outsourced provider
• Outcomes - I won't have to change how I manage my global payroll function, but
get a different result

5. Different Models - Governance

6. Different models – Governance
If outsourcing, are you looking for:
a) A single invoice with a local model.
b) A true consolidated global payroll service

7. A. Single invoice with a local model

8. B. True consolidated global payroll service

9. Change Management &
Global Payroll Operations

10. The 5 Building Blocks
To Success

11. 1. Prepare For Change
i. Map out and review your full end-to-end
payroll processes
ii. Identify opportunities for process efficiency
and improvement
iii. Identify key stakeholders and use their
business requirements to form the basis of your RFP
& functional specification.

12. 1. Prepare For Change
Top Tip:
Talk to your vendor about your Wishlist and
your concerns.
A good vendor will do everything possible to allay
any fears before and throughout
the implementation process.

13. 2. Assemble the Right Team

14. 3. Prepare Your Data

15. 4. Get I.T. Buy In

16. 5. Integrating Systems
The Holy Grail – A single version of
truth
Fragmented HR, Payroll & Finance
systems lead to time and resources
spent consolidating data to figure out
what’s happening in your organisation

17. What Good Looks Like

18. What Good Looks Like - True Global Oversight
Consolidate your data across all global
payrolls into a single company
currency.
View high level Gross to Net, Employer
Costs and key data points across
your organization.

19. What Good Looks Like -
Data Visualisation & Variance Analysis
Easily identify your
organisation’s biggest risks
through powerful yet simple,
variance reporting.
Help quickly spot errors, reduce
time spent on analysis and get
answers quickly.

20. What Good Looks Like - Integration
with HR & Finance

21. What Good Looks Like – Touchless Payroll
INPUT COLLATION PAYROLL PROCESSING REVIEW FUNDING
Based on what has already occurred Based on what is planned to occur, but is subject to change
PAY
INPUT COLLATION
PAYROLL
PROCESSING
REVIEW FUNDING PAY
Cut-off data for changes is later in
each payroll cycle
Time impacted by change and uncertainty is reduced
Time for customer review and
approval of payroll increased
Automation of input retrieval
(on demand)
Validation of inputs through RPA in
real-time, with immediate feedback
HISTORIC
GLOBALPAYROLL
CYCLE
DESIREDGLOBALPAYROLLCYCLE
Integrated in-country engine
consolidation
Validation of results through RPA in
real-time, with immediate feedback
Time for customer review and
approval of payroll increased
Integrated banking and treasury
services with multi-rail access
Web service treasury integration and
access to new payment rails

22. What Good Looks Like – Service
1. Tax & Payroll qualified experts
delivering compliant payroll
2. Dedicated account manager
3. 24/5 operations
4. Touchless payroll process
eliminating manual work
5. Value add client service team

23. What Good Looks Like -
Service Onboarding Governance
Executive Sponsor
Project Manager
Global Payroll
Manager
Payroll Manager –
Country 1
Payroll Manager –
Country 1
Payroll Manager –
Country 1
Integration
Specialist
Executive Sponsor
Project Manager
Technical Services
Lead
Integration
Specialist
Global Payroll
Manager
Payroll Manager –
Country 1
Payroll Manager –
Country 2
Payroll Manager –
Country 3
Governance
Strategic direction and key decision-
making processes
Management
Day to day project management,
direction and drive
Service
Onboarding Team
Operational teams
involved in initial service
onboarding, transition and
live operations.
Client Global Payroll Provider

24. What Good Looks Like – ICPs
1. When selecting a new partner we:
• Hold video conferences
• Ask for detailed calculation queries and
• Send a detailed due diligence questionnaire
2. Due Diligence covers:
• Company details
• Service transition
• Tax and payroll capabilities
• Technical/software capabilities
• Information security
• Business continuity/disaster recovery
3. Reference Checks
• We insist on calling two references
4. Induction Workshop
• New partners attend a partner induction workshop to understand what is expected of them
5. Non performing Partners
• Transitioned out over time once satisfactory replacement is found

25. Conclusion & Key Learnings

26. Conclusion – Key Learnings
The foundation to a successful relationship is:
• Discovery (pre contract)
• The contract (outlining responsibilities)
• A Service design document
• An implementation plan & timeline that works for
both parties
• A “parent-parent” relationship
• Continued review meetings
• Feedback through “Customer Success” programmes

27. References
• What to look for on vendor websites
• Whitepapers
• Articles
• Blogs
• Webinars
• Videos
• Client Testimonials

28. Q&A
immedis.com