3. What Do They Do For Us?
Revenue Growth
Word of Mouth – Positive and Negative
Future Clients
Expansive Development
Guest Interaction
Cost Savings
Increased Tourism and Travel
4. Perception is Reality!
Employees view of their employers affect any and all guest,
client and vendor interactions.
Employee Turnover is directly related to the Quality of their
Direct Supervisors.
Supervisors/Managers/Directors all need creative tools to
build morale, teamwork and a positive work culture.
Staff make Connections between Morale, Work
Culture and Management. Loose Connections,
but Connections
10. Creative Concepts
Team Building
Grouping Staff with other employees, breaking down
departmental barriers.
Front Office, Culinary, Service and Facilities
Any activities that are not primary duties or daily tasks can be
viewed as opportunities for training and Culture Building.
Personal Challenges, Work Goals, Taking Personal Pride in your
accomplishments. Setting the example, Clients and Managers
alike, i.e. Picking up Trash
11. When to do Team Building?
Peak Business Times
Engages staff and allows for pertinent content to
be delivered
Pre-Shift Meetings
Weekly or Daily; set
routines for the team to
review Action Items and
interact
13. Action Activities
Hokey-Pokey
Old School but effective, Singing, Dancing, Rump-Shaking
Shake-It-Out
Stretching, Coordination, Loosening up
Military March
Caller recites and Team Repeats, Rhymes, “Sound Off”
Happy Birthday (Spanish Opt)
Does not have to be anyone’s birthday, Mood Elevator,
Adds Personal Touch
Personal Achievement
Manager Embarrassment, Individual Success,
Community Support
14. Action Activities
Hip-Hop-Hooray
Count Off, Group Interaction, Individualism
Snare-Drum Pep Rally
Find A Drummer, Team Chants, Pump up the Volume
Something You Didn’t Know
Write down something that no ones knows (skill, hobby,
experience) and guess who wrote it
Compliment Your Co-Workers
Toss an item to each other, whomever holds has to
compliment another Team Member
15. Supervisors/Managers/Directors
Soup Sandwich
Rope a group of 8 or more together, Must move as a team
from one point to another, Timed Activity , Blindfolds
optional
Don’t Say a Word
Team organization without Verbal Communication
Higher Level of Intuitive Team Building,
Leadership and Outside the Box
thinking….Activity Time!
