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ArcBlue www.arcblueglobal.com @arcbluegobal
Procurement and the $60 barrel
CIPS Qatar Branch, 28 April 2015
Ian Heptinstall
ArcBlue Middle East
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group2
ArcBlue www.arcblueglobal.com @arcbluegobal
Procurement and the $60 barrel
CIPS Qatar Branch, 28 April 2015
Ian Heptinstall
ArcBlue Middle East
Slides plus notes from a
presentation made by Ian
Heptinstall at the CIPS Qatar
Branch event in April 2015.
Where the slide does not give
much information by itself, these
additional notes have been added
with the key points made in the
presentation
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group3
2
Oh no,
$60 a barrel
The media is telling us about the
problems cause by the dramatic
fall in oil price over the past year.
With the GCC economy so reliant
on the Oil & Gas industry, Mike
Anwana (CIPS Qatar branch
committee member) asked me to
present some ideas about what we
in procurement and supply chain
can do to help resolve the issues
caused.
I hope they stimulate a great
discussion and debate.
5
Party-Party…$60 a barrel
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group4
$60 oil is not a problem it is an
opportunity.
The industry has suffered from a
decade of “spend-spend-spend”.
Production was the issue, and
value-for-money was ignored.
Now at least there is a narrow
window of opportunity where
senior executives will be interested
in ideas that can maintain business
volumes, reduce risks, at lower
business costs.
This is our day….
6
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group5
This is our day….
A once-in-your-career chance to
be listened to and to act quickly.
The chance for procurement to
step up to the plate.
In this short presentation I will
share some ideas that you might
be able to use to make a quick
impact. They are based on real
situations I have seen in Oil and
Gas companies over the past few
years.
They are not textbook theories
• Nothing
– Providing you are already doing “good procurement”
– We should always have been looking to get maximum
business benefit, at acceptable risk, without wasting
money
• Nothing except take the opportunity
• The keys of “good procurement”
– One size doesn’t fit all
– Choosing the right tool for the job
– Use the right mix of collaboration AND competition
• Ideas for Quick Wins
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group6
What should we do differently in this
new era of the $60/barrel?
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group7
http://www.macrotrends.net/1369/crude-oil-price-history-chart
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group7
This chart surprised me, because I
had been conditioned that $60 a
barrel was really low. It shows the
oil price (in 2015 values) over the
past 60+ years.
• Oil has never sustained >$60 for
more than 10 years
• In the past 45 years oil has been
below $60 more than it has
been above
In the early 90’s the Oil industry,
through the CRINE initiative in the
UK (LOGIC is its successor),
responded to the dramatic fall
in oil price (down to $21 in today’s money) by learning how to make new platforms 30%
cheaper to build and 50% cheaper to operate.
The graph from the Wall St Journal, indicated a problem well before the price crash, with
falling return on capital, despite record high prices.
8
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group8
We already have all the tools in
our “procurement toolkit” to
support the oil and gas industry,
and the GCC economies that rely
on income from oil.
We don’t need any new tricks to
make a significant, fast impact.
The suggestions I have are all
proven, text-book procurement.
They have been used thousands of
times, over many decades, to
deliver millions in fast savings.
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group10
NUISANCE
DEVELOP
PROBLEM
CORE
AT THE HEART OF YOUR
BUSINESS
FUTURE POTENTIAL
VALUE BEYOND TURNOVER
SOMETHING MUST
BE DONE
MAKE ATTRACTIVE
OR GET RID
ATTRACTIVENESS
SALES INCOME
MARKETRISK
SPEND
TACTICAL
ACQUISITION
STRATEGIC
SECURITY
TACTICAL
PROFIT
STRATEGIC
CRITICAL
COLLABORATE
MUTUAL DEPENDENCY
ENSURE SUPPLY
MAXIMISE COMMERCIAL
ADVANTAGE
MINIMISE EFFORT
Price
11
MARGIN
COST
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group9
Supply Positioning (Kraljic) tells us
to focus and prioritise our
attentions, and that one-size
doesn’t fit all.
Supplier Preferencing reminds us
that if we are hard to deal with as
a customer, we increase risk and
increase price. The GCC is not an
easy region to be a supplier. Oil &
Gas is not an easy industry to work
with as a supplier.
The other images highlight risk &
vulnerability management,
contracting & contract
management, and price
management.
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group10
Growing from Adversity
CRINE
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group10
Here are four diverse examples of
significant, step-change improvements
in supply chain performance that were
driven by adversity – a problem that
couldn’t be overcome by continuing
“business as usual”, or bullying
suppliers.
• CRINE has already been mentioned
• In Japan the largest government
ministry persuaded the
construction industry to manage
projects differently, and delivered
more projects, with a lower budget,
whilst allowing contractors to make
profit
• Zara couldn’t buy like the big
retailers, so developed a better
supply chain based on speed, not
low unit price. Founder Amancio
Ortega is 4th richest person in the
world now
• On the Gulf of Mexico disaster in 2010, BP sent
experts into its suppliers to help them produce
more urgently-needed equipment. Suppliers
increased capacity by 100, 200, 300%+ within days,
and at almost no cost. Oh, and saving $200M
© PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group11
So what to do?.....
© PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group12
Some ides for quick-wins
Check your current deals
Are you paying extra for things included? Are variations
& day-works out of control? Have prices been updated
as indexes fall?
Talk to you major suppliers
“to” them, not “at” them!! Ask for ideas – and listen to
the answers. This sounds simple, but isn’t due to ... see
next slide
Move your stock
Most businesses have poor stock management.
Too much of some sku’s, not enough of others.
Identify & get rid of excess stock. Replenish in
small volumes & abolish the idea of EOQ
Speed your selection
If you want to excite bidders, and really take
advantage of a buyers market, you need to be
fleet of foot. If you want to take months to make
a decision, don’t bitch and moan about high
prices!!
Compete & Collaborate
Neither is “better” – both are great tools. Which ever
one you are using, just get better at it, and your deals
will improve.
Manage Risk
That doesn’t mean pass it down to suppliers. Many
risks are best managed and retained by the client.
Don’t “fix-price” everything!
14
Trust me, I’m a buyer
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group13
I said there was a catch to doing
these things quickly.
Most suppliers don’t trust buyers.
Far too many buyers believe lies
are a great negotiation technique.
This will be your biggest challenge
when you sit down and talk with
your suppliers, and ask for ideas
how you can reduce cost without
just squeezing their margin.
If they don’t trust that you will act
honourably with what they tell
you, you will not get the truth.
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group14
If you push risk down to suppliers,
and expect them to “really suffer”
if they let you down, then the odds
are you are paying much more than
you need to.
This can be proven mathematically.
If pushing risk, and the
responsibility for the inherent
uncertainties of life, down the
supply chain was efficient, then the
whole insurance industry wouldn’t
exist. It does exactly the opposite.
Risk is best managed (and
minimised in total) at the aggregate
level – and in our world, this means
with the ultimate customer.
In practice this means not fixing all
your prices if you want savings.
15
Managing Risk
v
Offloading it
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group15
Competition & collaboration are
the two general ways we manage
supplier price.
Competition attacks their margin &
supplier and buyer pull in opposite
directions. The stronger “wins”
Collaboration attacks cost, and
supplier & buyer attack it together.
Both “win”
Given cost is usually much bigger
than margin, and a lot of cost is
driven by the customer and their
specification, it is a great place to
start looking for quick-win savings.
turn need trust
The only problem is it requires collaboration, which in
Price
MARGIN
COST
© PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group16
Collaboration in practice
This sums up collaboration.
Suppliers are not your
enemy, they are on your side.
Do you think the side winning the
soccer World Cup motivates
players by threatening to kill those
who miss tackles or don’t score
goals?
But many of us seem to believe
that you have to do this to
motivate a supplier to perform on
“our team”.
Both cant be logically correct….
• CapEx Programme Reduced by 10-15%
• Then do the same projects, just better
– Contract – Project Alliancing
– Management - CCPM
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group17
Project Alliancing
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group17
I want to finish with a topic that,
whilst powerful and simple in
concept, is not easy to apply.
However, if your organisation
wants to reduce its capex
programme by 15%,without
cutting any projects, this might just
be a key part of the answer…
I think alliancing was developed by
Oil & Gas in the UK in the early 90’s
(part of CRINE which took 30% out
of the cost of projects).
The alliance is a collaborative
project team (also called Integrated
Project Delivery (IPD) team).
The team undertakes to deliver the
whole project. All team members
share in the risks and rewards of
success
Project Collaboration Case Study
+25% Profit
+30%
Satisfaction
-10% Cost
-20% Time
-65% Changes
-83% Claims
-99.8% LTA
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group18
In the USA, the CII studied over
200 projects.
Those using collaboration
delivered these results compared
to more traditional procurement
routes.
Best of Both Worlds
Collaborative Team, Competitive
Selection
A challenging project
A history of poor project performance
Urgent business need
Aware of claimed success from CRINE in the O&G industry
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group19
CRINE in Oil & Gas focused on
mega-projects.
This case study from the UK
applied the idea of Project
Alliancing, along with some of the
other ideas I gave earlier in the
presentation at a much smaller
scale.
This project for the speciality
chemical company Rohm & Haas
has a total value of about $20M at
2015 values.
It won the Teesside Business
Award for Supply Chain Excellence
in 1999, and I had the privilege of
working on the team.
Integrated Project Team
Alliance Contract
Project Collaboration Case Study
Rohm & Haas “Fix 7” Project
Project Alliance
3-company contract
Reduced waste & “policing”
Difficult Goals
Client
EPCM
Construct
Suppliers
Sub-
contractors
Client
EPCM Construct
Suppliers
Sub-
contractors
Traditional
Approach
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group20
The IPD team involved
• Client
• Engineering & Procurement
partner
• Construction & Construction
Management partner
There was 1 contract with 3 parties
Some features…
• No client project manager – the
alliance supplier members
managed the whole project
• No-blame culture & contract
• Investment in cross-company
team building, at all levels
• Almost no time spent on claims,
variations & contractual
arguments
• Final account agreed in 1 hour
• 4 week selection for $9M construction work
• RFP was 3 pages
• Payment
– Cost + Fixed Fee + Performance Fee
Project Collaboration Case Study
Rohm & Haas “Fix 7” Project
Contin.y
Constr
EPCM
Cost
FF 1
PF 1
FF 2
PF 2
FF 1
PF 1
FF 2
PF 2
Safety
Schedule
Shutdown
Cost
Behaviour
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group21
Selecting the construction partner
took not only 4 weeks, but went
through 3 stages (8 on the long-
list, down to 5, with final short-list
of 2) in this period.
RFP was 3 pages because it
focussed on the key competences
and experiences looked for. Since
the detail of the project design was
the same for all bidders, it was not
part of the decision
The fee was based on the CFV
method. See our paper on this at:
http://profitableprojects.org/wp-
content/uploads/2014/11/CFV-
Fee-Pricing.pdf
Results: Clients got a difficult, high risk project, on time
& under budget – a first on that site. Supply partners
made good profit without taking unreasonable risks.
• A collaborative project team is a pre-requisite to a successful
project.
– Project Alliancing forms a collaborative team across the main
companies involved in a project.
• But it by itself is not sufficient.
– The team needs “to do projects better”.
– One great method to deliver benefits from a collaborative project
team is a planning & control method known as CCPM (Critical Chain
Project Management). Typically projects are 30% faster, and use 30%
less resource.
• Combining CCPM & Project Alliancing is an approach to
procuring and managing capex & construction projects that
we have called Profitable Projects.
– Simple in concept, but not easy to apply because it involves
changing from the “conventional ways”.
• Combining proven innovations, to deliver projects
• On-time faster, On-budget for less. Without compromising
scope or adding risk
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group22
Profitable Projects
• Existing Suppliers
– Audit contracts & compliance
– Ask them for help
– Offer stability & longevity
– Use supply-demand. Why not buy now, when no one else is?
• Housekeeping
– Stock & Inventory
• Selection Processes
– Weeks not months
– Pages not binders
– Teams not Sequences
• Get better at Collaboration & Competition
– Auctions. If you’re using them at all, you are wasting time & money
– Partnerships
• Retain Risk
• Don’t add long-term risk
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group23
Sustainable Quick Wins - summary
Any…
questions ?
comments ?
arguments ?
© PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group24
Thank you
Before moving into procurement, Ian worked in the
chemical industry as an engineer and project manager,
having graduated in Engineering & Management from
Imperial College London, in 1985
He worked in project management and procurement roles
in ICI, Eutech, GlaxoSmithKline, and NG Bailey. As a
consultant he has worked all over the world both with
ArcBlue/PMMS, and with REL (Hackett).
He moved to Dubai in January 2013 to establish a new office
for ArcBlue (then PMMS). His initial focus was delivering
training on behalf of CIPS in the MENA region. He is now
building on this to expand the business into broader
consulting and advisory work, in particular helping clients
reduce the duration and cost of major capex projects.
© PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group25
Ian Heptinstall
+971 56 172 0049
+44 7807 848688
Ian.heptinstall@arcblueglobal.com
Ian Heptinstall
MD – ArcBlue Middle East
Global Procurement Leadership
since 1978
UK, UAE, Turkey, Canada, USA, South Africa, Singapore, Hong Kong, Australia, New Zealand, Japan
“The change in our category manager’s capability and performance
over a 6 month period exceeded our best expectations.”
CEO global retail
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group26
© ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group27
Global Procurement Leadership since 1978
Coaching
An honest & independent coach can
add value in a number of ways. With
ArcBlue you get both generic coaching
and high-level procurement expertise
from experienced CPOs
Procurement
Technologies
ArcBlue has developed a range of simple
and affordable technologies.
By professionals, for professionals.
Profitable Projects
On time – in less time.
On budget – at lower cost.
Same scope, same quality.
25% faster, 10% cheaper
Training
PMMS has trained more procurement
professionals than any other provider –
from those starting their careers, to the
seasoned CPO
Consulting &
Project Support
We provide hands-on support helping
you to rapidly improve your organisation
and suppliers
From a single savings project to major
change programmes
Transformation
Since developing one of the first strategic
diagnostic processes, we have assessed
100’s of global organisations, and
supported major transformation across
the globe
A sample of global clients
North America
USA, Canada, Mexico Europe
UK, France, Germany, Switzerland, Turkey
Southern Africa
South Africa
Middle East and North Africa
United Arab Emirates, Turkey
Asia Pacific
Australia,
New Zealand, Hong
Kong, Japan
ArcBlue globally
With 100 professionals across 5 continents, we offer both global reach and
local knowledge with the capability to deliver in 10 different languages

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1504 CIPS Qatar IDH

  • 1. ArcBlue www.arcblueglobal.com @arcbluegobal Procurement and the $60 barrel CIPS Qatar Branch, 28 April 2015 Ian Heptinstall ArcBlue Middle East
  • 2. © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group2 ArcBlue www.arcblueglobal.com @arcbluegobal Procurement and the $60 barrel CIPS Qatar Branch, 28 April 2015 Ian Heptinstall ArcBlue Middle East Slides plus notes from a presentation made by Ian Heptinstall at the CIPS Qatar Branch event in April 2015. Where the slide does not give much information by itself, these additional notes have been added with the key points made in the presentation
  • 3. © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group3 2 Oh no, $60 a barrel The media is telling us about the problems cause by the dramatic fall in oil price over the past year. With the GCC economy so reliant on the Oil & Gas industry, Mike Anwana (CIPS Qatar branch committee member) asked me to present some ideas about what we in procurement and supply chain can do to help resolve the issues caused. I hope they stimulate a great discussion and debate.
  • 4. 5 Party-Party…$60 a barrel © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group4 $60 oil is not a problem it is an opportunity. The industry has suffered from a decade of “spend-spend-spend”. Production was the issue, and value-for-money was ignored. Now at least there is a narrow window of opportunity where senior executives will be interested in ideas that can maintain business volumes, reduce risks, at lower business costs. This is our day….
  • 5. 6 © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group5 This is our day…. A once-in-your-career chance to be listened to and to act quickly. The chance for procurement to step up to the plate. In this short presentation I will share some ideas that you might be able to use to make a quick impact. They are based on real situations I have seen in Oil and Gas companies over the past few years. They are not textbook theories
  • 6. • Nothing – Providing you are already doing “good procurement” – We should always have been looking to get maximum business benefit, at acceptable risk, without wasting money • Nothing except take the opportunity • The keys of “good procurement” – One size doesn’t fit all – Choosing the right tool for the job – Use the right mix of collaboration AND competition • Ideas for Quick Wins © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group6 What should we do differently in this new era of the $60/barrel?
  • 7. © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group7 http://www.macrotrends.net/1369/crude-oil-price-history-chart © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group7 This chart surprised me, because I had been conditioned that $60 a barrel was really low. It shows the oil price (in 2015 values) over the past 60+ years. • Oil has never sustained >$60 for more than 10 years • In the past 45 years oil has been below $60 more than it has been above In the early 90’s the Oil industry, through the CRINE initiative in the UK (LOGIC is its successor), responded to the dramatic fall in oil price (down to $21 in today’s money) by learning how to make new platforms 30% cheaper to build and 50% cheaper to operate. The graph from the Wall St Journal, indicated a problem well before the price crash, with falling return on capital, despite record high prices.
  • 8. 8 © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group8 We already have all the tools in our “procurement toolkit” to support the oil and gas industry, and the GCC economies that rely on income from oil. We don’t need any new tricks to make a significant, fast impact. The suggestions I have are all proven, text-book procurement. They have been used thousands of times, over many decades, to deliver millions in fast savings.
  • 9. © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group10 NUISANCE DEVELOP PROBLEM CORE AT THE HEART OF YOUR BUSINESS FUTURE POTENTIAL VALUE BEYOND TURNOVER SOMETHING MUST BE DONE MAKE ATTRACTIVE OR GET RID ATTRACTIVENESS SALES INCOME MARKETRISK SPEND TACTICAL ACQUISITION STRATEGIC SECURITY TACTICAL PROFIT STRATEGIC CRITICAL COLLABORATE MUTUAL DEPENDENCY ENSURE SUPPLY MAXIMISE COMMERCIAL ADVANTAGE MINIMISE EFFORT Price 11 MARGIN COST © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group9 Supply Positioning (Kraljic) tells us to focus and prioritise our attentions, and that one-size doesn’t fit all. Supplier Preferencing reminds us that if we are hard to deal with as a customer, we increase risk and increase price. The GCC is not an easy region to be a supplier. Oil & Gas is not an easy industry to work with as a supplier. The other images highlight risk & vulnerability management, contracting & contract management, and price management.
  • 10. © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group10 Growing from Adversity CRINE © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group10 Here are four diverse examples of significant, step-change improvements in supply chain performance that were driven by adversity – a problem that couldn’t be overcome by continuing “business as usual”, or bullying suppliers. • CRINE has already been mentioned • In Japan the largest government ministry persuaded the construction industry to manage projects differently, and delivered more projects, with a lower budget, whilst allowing contractors to make profit • Zara couldn’t buy like the big retailers, so developed a better supply chain based on speed, not low unit price. Founder Amancio Ortega is 4th richest person in the world now • On the Gulf of Mexico disaster in 2010, BP sent experts into its suppliers to help them produce more urgently-needed equipment. Suppliers increased capacity by 100, 200, 300%+ within days, and at almost no cost. Oh, and saving $200M
  • 11. © PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group11 So what to do?.....
  • 12. © PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group12 Some ides for quick-wins Check your current deals Are you paying extra for things included? Are variations & day-works out of control? Have prices been updated as indexes fall? Talk to you major suppliers “to” them, not “at” them!! Ask for ideas – and listen to the answers. This sounds simple, but isn’t due to ... see next slide Move your stock Most businesses have poor stock management. Too much of some sku’s, not enough of others. Identify & get rid of excess stock. Replenish in small volumes & abolish the idea of EOQ Speed your selection If you want to excite bidders, and really take advantage of a buyers market, you need to be fleet of foot. If you want to take months to make a decision, don’t bitch and moan about high prices!! Compete & Collaborate Neither is “better” – both are great tools. Which ever one you are using, just get better at it, and your deals will improve. Manage Risk That doesn’t mean pass it down to suppliers. Many risks are best managed and retained by the client. Don’t “fix-price” everything!
  • 13. 14 Trust me, I’m a buyer © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group13 I said there was a catch to doing these things quickly. Most suppliers don’t trust buyers. Far too many buyers believe lies are a great negotiation technique. This will be your biggest challenge when you sit down and talk with your suppliers, and ask for ideas how you can reduce cost without just squeezing their margin. If they don’t trust that you will act honourably with what they tell you, you will not get the truth.
  • 14. © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group14 If you push risk down to suppliers, and expect them to “really suffer” if they let you down, then the odds are you are paying much more than you need to. This can be proven mathematically. If pushing risk, and the responsibility for the inherent uncertainties of life, down the supply chain was efficient, then the whole insurance industry wouldn’t exist. It does exactly the opposite. Risk is best managed (and minimised in total) at the aggregate level – and in our world, this means with the ultimate customer. In practice this means not fixing all your prices if you want savings. 15 Managing Risk v Offloading it
  • 15. © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group15 Competition & collaboration are the two general ways we manage supplier price. Competition attacks their margin & supplier and buyer pull in opposite directions. The stronger “wins” Collaboration attacks cost, and supplier & buyer attack it together. Both “win” Given cost is usually much bigger than margin, and a lot of cost is driven by the customer and their specification, it is a great place to start looking for quick-win savings. turn need trust The only problem is it requires collaboration, which in Price MARGIN COST
  • 16. © PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group16 Collaboration in practice This sums up collaboration. Suppliers are not your enemy, they are on your side. Do you think the side winning the soccer World Cup motivates players by threatening to kill those who miss tackles or don’t score goals? But many of us seem to believe that you have to do this to motivate a supplier to perform on “our team”. Both cant be logically correct….
  • 17. • CapEx Programme Reduced by 10-15% • Then do the same projects, just better – Contract – Project Alliancing – Management - CCPM © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group17 Project Alliancing © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group17 I want to finish with a topic that, whilst powerful and simple in concept, is not easy to apply. However, if your organisation wants to reduce its capex programme by 15%,without cutting any projects, this might just be a key part of the answer… I think alliancing was developed by Oil & Gas in the UK in the early 90’s (part of CRINE which took 30% out of the cost of projects). The alliance is a collaborative project team (also called Integrated Project Delivery (IPD) team). The team undertakes to deliver the whole project. All team members share in the risks and rewards of success
  • 18. Project Collaboration Case Study +25% Profit +30% Satisfaction -10% Cost -20% Time -65% Changes -83% Claims -99.8% LTA © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group18 In the USA, the CII studied over 200 projects. Those using collaboration delivered these results compared to more traditional procurement routes.
  • 19. Best of Both Worlds Collaborative Team, Competitive Selection A challenging project A history of poor project performance Urgent business need Aware of claimed success from CRINE in the O&G industry © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group19 CRINE in Oil & Gas focused on mega-projects. This case study from the UK applied the idea of Project Alliancing, along with some of the other ideas I gave earlier in the presentation at a much smaller scale. This project for the speciality chemical company Rohm & Haas has a total value of about $20M at 2015 values. It won the Teesside Business Award for Supply Chain Excellence in 1999, and I had the privilege of working on the team.
  • 20. Integrated Project Team Alliance Contract Project Collaboration Case Study Rohm & Haas “Fix 7” Project Project Alliance 3-company contract Reduced waste & “policing” Difficult Goals Client EPCM Construct Suppliers Sub- contractors Client EPCM Construct Suppliers Sub- contractors Traditional Approach © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group20 The IPD team involved • Client • Engineering & Procurement partner • Construction & Construction Management partner There was 1 contract with 3 parties Some features… • No client project manager – the alliance supplier members managed the whole project • No-blame culture & contract • Investment in cross-company team building, at all levels • Almost no time spent on claims, variations & contractual arguments • Final account agreed in 1 hour
  • 21. • 4 week selection for $9M construction work • RFP was 3 pages • Payment – Cost + Fixed Fee + Performance Fee Project Collaboration Case Study Rohm & Haas “Fix 7” Project Contin.y Constr EPCM Cost FF 1 PF 1 FF 2 PF 2 FF 1 PF 1 FF 2 PF 2 Safety Schedule Shutdown Cost Behaviour © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group21 Selecting the construction partner took not only 4 weeks, but went through 3 stages (8 on the long- list, down to 5, with final short-list of 2) in this period. RFP was 3 pages because it focussed on the key competences and experiences looked for. Since the detail of the project design was the same for all bidders, it was not part of the decision The fee was based on the CFV method. See our paper on this at: http://profitableprojects.org/wp- content/uploads/2014/11/CFV- Fee-Pricing.pdf Results: Clients got a difficult, high risk project, on time & under budget – a first on that site. Supply partners made good profit without taking unreasonable risks.
  • 22. • A collaborative project team is a pre-requisite to a successful project. – Project Alliancing forms a collaborative team across the main companies involved in a project. • But it by itself is not sufficient. – The team needs “to do projects better”. – One great method to deliver benefits from a collaborative project team is a planning & control method known as CCPM (Critical Chain Project Management). Typically projects are 30% faster, and use 30% less resource. • Combining CCPM & Project Alliancing is an approach to procuring and managing capex & construction projects that we have called Profitable Projects. – Simple in concept, but not easy to apply because it involves changing from the “conventional ways”. • Combining proven innovations, to deliver projects • On-time faster, On-budget for less. Without compromising scope or adding risk © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group22 Profitable Projects
  • 23. • Existing Suppliers – Audit contracts & compliance – Ask them for help – Offer stability & longevity – Use supply-demand. Why not buy now, when no one else is? • Housekeeping – Stock & Inventory • Selection Processes – Weeks not months – Pages not binders – Teams not Sequences • Get better at Collaboration & Competition – Auctions. If you’re using them at all, you are wasting time & money – Partnerships • Retain Risk • Don’t add long-term risk © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group23 Sustainable Quick Wins - summary
  • 24. Any… questions ? comments ? arguments ? © PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group24 Thank you
  • 25. Before moving into procurement, Ian worked in the chemical industry as an engineer and project manager, having graduated in Engineering & Management from Imperial College London, in 1985 He worked in project management and procurement roles in ICI, Eutech, GlaxoSmithKline, and NG Bailey. As a consultant he has worked all over the world both with ArcBlue/PMMS, and with REL (Hackett). He moved to Dubai in January 2013 to establish a new office for ArcBlue (then PMMS). His initial focus was delivering training on behalf of CIPS in the MENA region. He is now building on this to expand the business into broader consulting and advisory work, in particular helping clients reduce the duration and cost of major capex projects. © PMMS Middle East – part of PMMS Consulting Group, operating in association with The Links Group25 Ian Heptinstall +971 56 172 0049 +44 7807 848688 Ian.heptinstall@arcblueglobal.com Ian Heptinstall MD – ArcBlue Middle East
  • 26. Global Procurement Leadership since 1978 UK, UAE, Turkey, Canada, USA, South Africa, Singapore, Hong Kong, Australia, New Zealand, Japan “The change in our category manager’s capability and performance over a 6 month period exceeded our best expectations.” CEO global retail © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group26
  • 27. © ArcBlue Middle East – part of PMMS Consulting Group, operating in association with The Links Group27 Global Procurement Leadership since 1978 Coaching An honest & independent coach can add value in a number of ways. With ArcBlue you get both generic coaching and high-level procurement expertise from experienced CPOs Procurement Technologies ArcBlue has developed a range of simple and affordable technologies. By professionals, for professionals. Profitable Projects On time – in less time. On budget – at lower cost. Same scope, same quality. 25% faster, 10% cheaper Training PMMS has trained more procurement professionals than any other provider – from those starting their careers, to the seasoned CPO Consulting & Project Support We provide hands-on support helping you to rapidly improve your organisation and suppliers From a single savings project to major change programmes Transformation Since developing one of the first strategic diagnostic processes, we have assessed 100’s of global organisations, and supported major transformation across the globe
  • 28. A sample of global clients
  • 29. North America USA, Canada, Mexico Europe UK, France, Germany, Switzerland, Turkey Southern Africa South Africa Middle East and North Africa United Arab Emirates, Turkey Asia Pacific Australia, New Zealand, Hong Kong, Japan ArcBlue globally With 100 professionals across 5 continents, we offer both global reach and local knowledge with the capability to deliver in 10 different languages