New Initiative of Khyber Pakhtunkwha Government

1. Khyber Pakhtunkhwa Revenue
Mobilization & Resource
Management Program
Consultation around E-Governance
Implementation
17 November 2022

2. Agenda
Project Background and Implementation
Timelines (30 Minutes) 02
Audience Role (30 Minutes)
03
Change Management (60 Minutes)
04
Expected Challenges & Consulations (120
Minutes) 05
System Prototype (60 Minutes)
06
Introductory Speech (15 Minutes)
01

3. Introductory Speech
Opening Remarks by Mr. Faisal Shehzad
(PD-KPRMP)

4. GoKP Resource
Capacity
Building
Inception
Planning Workshop
Email Workshop
1
Transition &
Handover
6
Policy Governance
Framework
Project Committees
Formation
4
Process Prototypes
2
Process
Implementation Workstreams
People
Project Governance
Structure
3
Technology
Workflow & Document
management
automation
Infrastructure
upgrade Architecture
Project Rollout
5
Project Steering Committee
Project Background

5. S. No Activity Description
Primary
Responsibility
1
Digital Literacy Training
of T1A
NetSol has been onboarded for Digital Literacy Training during Tranche 1A
implementation of the project. Training commenced from 15 Nov 2022.
KPRMP/NetSol
2
WDMS framework
configuration and
upgrades
WDMS framework configuration and upgrades has been completed by NetSol NetSol
3 UI/UX Interfaces
Sprint sessions were held between NetSol and EY teams to agree and
confirm the UI / UX interfaces and business prototypes.
NetSol, EYFR
4 Business Prototypes Business Prototype for Summary Process is developed. NetSol
5 Network Assessment
Network assessment is completed for 32 departments to identify network
connectivity issues and to devise the solutions
EYFR/KPDC
Major Milestones Completed/In progress

6. S. No Activity Description
Primary
Responsibility
Expected
Timeline
1 Training for Testers Training for system testers on tranche 1A process.
Representatives of
All Departments,
NetSol and KPRMP
30 Nov – 02 Dec
2022
2
Helpdesk and
Technical Trainings
Helpdesk support and technical trainings for IT/Technical staff
around E-Governance project.
Representatives of
All Departments,
NetSol and KPRMP
30 Nov –05 Dec
2022
3
User Management
and Administration
Trainings
Trainings on User Management System module of the E-Governance
project including user and password administrations.
Representatives of
All Departments,
NetSol and KPRMP
02 - 05 Dec
2022
4 Functional Trainings
Functional trainings on business processes for business
champions.
Representatives of
All Departments,
NetSol and KPRMP
02 Dec – 20 Dec
2022
5 UAT Phase User Acceptance Testing in Test environment of the project.
Representatives of
All Departments,
NetSol and EYFR
02 Dec – 20 Dec
2022
6 Go Live Go Live phase of the E-Governance project. NetSol 21 Dec 2022
Next Immediate Activities

7. Mega, Major and Sub Processes
Tranches & Tentative
Completion Date
Leadership and Direction (05 Major & 05 Sub Process)
Appraisal of Projects (01 Major & 07 Sub Processes)
Stock and Asset Management (02 Major & 02 Sub Processes)
Regulations formulation and approvals (01 Major & 02 Sub
Processes)
Annual Budgeting (06 Major & 16 Sub Processes)
Procurement Management (09 Major & 42 Sub Processes)
Cash Management (01 Major & 03 Sub Processes)
Federal government Grant and Donor Management (07 Major &
16 Sub Processes)
Human Resource Management (12 Major & 52 Sub Processes)
Monitoring and Evaluation (01 Major & 04 Sub Processes)
Litigation (01 Major & 03 Sub Processes)
Reporting (03 Major & 10 Sub Processes)
Tranche – 1A (27 Dec 2022)
Tranche – 1B (17 Mar 2023)
Tranche -2 (30 June 2023)
Tranche -3 (30 Oct 2023)
Tranche Wise Details of Phase -2

8. Audience Role
Role of
Participants
& our
Expectations
1) Focal Persons
2) Change Champions
3) Real Transformation Agents
1) Spreading of E-Governance message across all KP Government Departments
2) Participation on Facebook and WhatsApp groups.
3) Identification of challenges and their solutions during E-Governance
Implementation
1) Actively participating in successful User Acceptance T
esting phase
2) Being part of L1 helpdesk support and master trainers
3) Identifying one additional functional resource from process side
4) Participation in upcoming workshops relating to E-Governance
implementation
5) Support of implementation team during WDMS implementation at
department level
6) Convincing your teams for 100% attendance in Digital Literacy and
Functional trainings
You are the …
Your participation is
required in …
Your active support is
required in …

9. 04
Execution Rapid
Planning Method
(Change Champions)
03
Credibility & Intel and
analysis process
Transformation Team
(Top Management)
Change Management Planning
01 02
True North
05
On ground changes
(Implementation)
Change Champions
Early Adopters
EY team is approaching GoKP departments for nominees of change agents and parallelly collecting the
intel information about the new E-Governance project.
Change Adoption Curve
Early Majority Late Majority
Resisters

10. Change Management Planning
Solutions to the
Challenges
Challenges
Workable Solutions
Top 03 Steps to
Resolve these
Challenges
* Please provide your recommendations regarding challenges and it solutions in documented
form, for the reference.

11. Transformation Challenges Form
TRANSFORMATION CHALLENGES
DIGITAL TRANSFORMATION
NAME:
DESIGNATION:
DEPARTMENT:
MOBILE NUMBER:
EMAIL ADDRESS:
Date:
1. PROBLEMS:
2. SOLUTIONS:
3. PRACTICAL STEPS (PLEASE SUGGEST STEPS TO SOLVE THE PROBLEM):
a.
b.
c.
We will contact you for further detailed discussion.
EY Change Management
Signature:
_____________________________

12. Expected
Challenges
Network Assessment
• Operational readiness of network at
departments
• Stable internet connectivity
• Availability of Alternate Power Supply
(e.g. UPS etc.)
• Availability of desktops/laptops
Helpdesk Function
• Centralized Helpdesk Function /
Call Centre
Any other Relevant Topic
Parallel Run
• Discontinuation of manual
processes after the ‘Go Live’
phase of E-Governance Project.
Expected Challenges (Brainstorming Session)

13. High Level Structure for Centralized Helpdesk
Incidents / Problems
NetSol Helpdesk Portal
Common Helpdesk Portal
Centralized Helpdesk
Function

14. System Prototype
Walkthrough of system prototype for
summary process of Tranche 1A
• Prepare, review and approval of summary
and circulation to relevant stakeholders