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- 2. LOGO Presentation Power Template Your company slogan in here
- 3. Contents 1 Click to add title 2 Click to add title 3 Click to add title 4 Click to add title
- 4. Introduction How do I incorporate my logo to a slide that will apply to all the other slides? - On the [View] menu, point to [Master], and then click [Slide Master] or Notes Master. Change images to the one you like, then it will apply to all the other slides. [ Image information in product ] - Image : mowolf - Note to customers : This image has been licensed to be used within PowerPoint template only. - You may not extract the image for any other use.
- 5. Diagram A title about content ThemeGallery is a Design Digital Content & Contents Reality mall developed by Guild Design Inc. Describe a vision of company or Reality strategic contents. Describe a vision of company or Identity strategic contents. Identity Creativity Describe a vision of company or Creativity strategic contents.
- 6. Diagram Text Text Text ThemeGallery is a Design Digital • Description of the contents Content & Contents mall developed by • Description of the • Description of the Guild Design Inc. contents contents • Description of the contents
- 7. 3D Pie Chart Products Service Description of the contents Description of the contents Text Technology Market Description of the contents Description of the contents
- 8. Diagram Title in here 1. Description of the company’s products 2. Description of the company’s business 3. Description of the 57% company’s technology 4. Description of the company’s contents Description of the contents
- 9. Diagram Describe a vision of company or strategic contents. A title about content ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.
- 10. Diagram 01.Title ThemeGallery is a Design 02.Title Digital Content & Contents • Add your text in here • Add your text in here mall developed by Guild • Add your text in here • Add your text in here Design Inc. • Add your text in here • Add your text in here Your text in here
- 11. Bar Chart Title in here 18.5% Contents01 Contents02 17.5% Contents03 8.7% Contents04 23.6% Contents05 63.6% Contents06 84.3% 0% 20% 40% 60% 80% 100%
- 12. Diagram ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc. • Description of the contents Content Title • Description of the contents • Description of the contents Content Title • Description of the contents • Description of the contents Content Title • Description of the contents
- 13. Diagram Title in here Title in here Title in here 1. Description of the 1. Description of the 1. Description of the company’s products company’s products company’s products 2. Description of the 2. Description of the 2. Description of the company’s business company’s business company’s business 3. Description of the 3. Description of the 3. Description of the company’s technology company’s technology company’s technology 4. Description of the 4. Description of the 4. Description of the company’s contents company’s contents company’s contents ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.
- 14. Diagram Before After ThemeGallery is a Design Description of the Digital Content & Contents Title in here contents mall developed by Guild Design Inc. ThemeGallery is a Design Description of the Digital Content & Contents Title in here contents mall developed by Guild Design Inc.
- 15. Diagram • ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc. Title in here Text in here Text in here Text in here Text Text Text Text • Description of the • Description of the • Description of the • Description of the contents contents contents contents • Description of the • Description of the • Description of the • Description of the contents contents contents contents
- 16. Diagram • Contents ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc. Text in here Text in here Text in here Description of Text in here the contents Text in here
- 17. Diagram Step 1 Text in here Title in Title in 1.Describe contents for a Step1 here here - Description of the sub contents - Description of the sub contents 2.Describe contents for a Step2 - Description of the sub contents - Description of the sub contents Step 2 Step 3 3.Describe contents for a Step3 - Description of the sub contents Title in - Description of the sub contents here
- 18. Diagram Description of the contents Positioning Description of the Description of the contents contents Products Marketing Targeting Plan ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.
- 19. Diagram Title in here Description of Description of the the contents contents Text Text Text Title in Title in here here Description of the contents
- 20. Diagram Text in here ThemeGallery is a Description Design Digital Content contents Title in of the & Contents mall here contents developed by Guild Design Inc. Text in here
- 21. LOGO Your company slogan in here
- 22. Frequently Used CONFIDENTIAL Template
- 23. Unit of measure 2X2 CUBED Text Text Text Text Text Text Text Text * Footnote 23 Source: Source
- 24. Unit of measure 2X2 TOWER * Footnote 24 Source: Source
- 25. Unit of measure 5PS MARKETING Product offering Product Package Place Price Positioning promotion * Footnote 25 Source: Source
- 26. Unit of measure 7S Style Strategy Skills Shared values Staff Systems Structure * Footnote 26 Source: Source
- 27. Unit of measure ARROW 3D * Footnote 27 Source: Source
- 28. Unit of measure CUBES1 3D * Footnote 28 Source: Source
- 29. Unit of measure CUBES2 3D * Footnote 29 Source: Source
- 30. Unit of measure CUBES3 3D * Footnote 30 Source: Source
- 31. Unit of measure CUTOUT 3D Text Text Text Text * Footnote 31 Source: Source
- 32. Unit of measure FORCES AT WORK New entrant Industry Suppliers Buyers competitors Substitutes * Footnote 32 Source: Source
- 33. Unit of measure JOINT Text Text Text Text Text Text Text Text Text Text * Footnote 33 Source: Source
- 34. Unit of measure LEVEL SEPARATE 4 Text Text Text Text * Footnote 34 Source: Source
- 35. Unit of measure LINEAR A 3D Text Text Text * Footnote 35 Source: Source
- 36. Unit of measure LINEAR B 3D Text Text Text Text * Footnote 36 Source: Source
- 37. Unit of measure LINEAR C 3D Text Text Text * Footnote 37 Source: Source
- 38. Unit of measure LINEAR D 3D Text Text Text * Footnote 38 Source: Source
- 39. Unit of measure LINEAR E 3D Text Text Text Text * Footnote 39 Source: Source
- 40. Unit of measure LINEAR G 3D Text Text Text * Footnote 40 Source: Source
- 41. Unit of measure LINEAR I 3D Text Text * Footnote 41 Source: Source
- 42. Unit of measure LINEAR J 3D Text Text Text Text * Footnote 42 Source: Source
- 43. Unit of measure LINEAR N 3D Text Text Text Text * Footnote 43 Source: Source
- 44. Unit of measure LINEAR P 3D Text Text Text * Footnote 44 Source: Source
- 45. Unit of measure LINEAR Q 3D Text Text * Footnote 45 Source: Source
- 46. Unit of measure LINEAR Q 3D Text Text * Footnote 46 Source: Source
- 47. Unit of measure LINKS 3 Plan Support Implement * Footnote 47 Source: Source
- 48. Unit of measure PERSPECTIVE 3D * Footnote 48 Source: Source
- 49. Unit of measure PROPELLER 3D * Footnote 49 Source: Source
- 50. Unit of measure RINGS 3D * Footnote 50 Source: Source
- 51. Unit of measure SCALE Text Text * Footnote 51 Source: Source
- 52. Unit of measure SCALES Text Text * Footnote 52 Source: Source
- 53. Unit of measure SIZES IN Text Text Text Text Text Text * Footnote 53 Source: Source
- 54. Unit of measure SPIRAL1 3D * Footnote 54 Source: Source
- 55. Unit of measure SPIRAL2 3D Brakes Spiral * Footnote Source: Source Tube in tube 55
- 56. Unit of measure SPOTLIGHT Text Text Text Text * Footnote 56 Source: Source
- 57. Unit of measure STAIRCASE Text Text Text Text Text Text * Footnote 57 Source: Source
- 58. Unit of measure STARS 3D * Footnote 58 Source: Source
- 59. Unit of measure WIRE CUBES Text Text * Footnote 59 Source: Source
- 60. Unit of measure ARROWS Text Text Text Text Text Text Text * Footnote 60 Source: Source
- 61. Unit of measure LEVEL 1 Text * Footnote 61 Source: Source
- 62. Unit of measure LEVEL 2 Text Text * Footnote 62 Source: Source
- 63. Unit of measure LEVEL 3 Text Text Text * Footnote 63 Source: Source
- 64. Unit of measure LEVEL 4 Text Text Text Text * Footnote 64 Source: Source
- 65. Unit of measure LEVEL 5 Text Text Text Text Text * Footnote 65 Source: Source
- 66. Unit of measure LEVEL 6 Text Text Text Text Text Text * Footnote 66 Source: Source
- 67. Unit of measure FLOW 2 Header Header Text Text * Footnote 67 Source: Source
- 68. Unit of measure FLOW 2 TITLE Header Header Text Text Text * Footnote 68 Source: Source
- 69. Unit of measure FLOW 3 Header Header Header Text Text Text * Footnote 69 Source: Source
- 70. Unit of measure FLOW 3 TITLE Header Header Header Text Text Text Text * Footnote 70 Source: Source
- 71. Unit of measure FLOW 4 Header Header Header Header Text Text Text Text * Footnote 71 Source: Source
- 72. Unit of measure FLOW 4 TITLE Header Header Header Header Text Text Text Text Text * Footnote 72 Source: Source
- 73. Unit of measure FLOW 5 Header Header Header Header Header Text Text Text Text Text * Footnote 73 Source: Source
- 74. Unit of measure FLOW 5 TITLE Header Header Header Header Header Text Text Text Text Text Text * Footnote 74 Source: Source
- 75. Unit of measure FLOW 6 Header Header Header Header Header Header Text Text Text Text Text Text * Footnote 75 Source: Source
- 76. Unit of measure FLOW 6 TITLE Header Header Header Header Header Header Text Text Text Text Text Text Text * Footnote 76 Source: Source
- 77. Unit of measure BLADES Text Text Text Text * Footnote 77 Source: Source
- 78. Unit of measure BOX Text Text Text Text * Footnote 78 Source: Source
- 79. Unit of measure BOX Text Text Text Text * Footnote 79 Source: Source
- 80. Unit of measure CYCLE 1 Text Text Text * Footnote 80 Source: Source
- 81. Unit of measure CYCLE 2 Text Text * Footnote 81 Source: Source
- 82. Unit of measure CYCLE 3 Text Text Text * Footnote 82 Source: Source
- 83. Unit of measure CYCLE 4 Text Text Text Text * Footnote 83 Source: Source
- 84. Unit of measure CYCLE 5 Text Text Text Text Text * Footnote 84 Source: Source
- 85. Unit of measure CYCLE 6 Text Text Text Text Text Text * Footnote 85 Source: Source
- 86. Unit of measure CYCLE 7 Text Text Text Text Text Text Text * Footnote 86 Source: Source
- 87. Unit of measure CYCLE 8 Text Text Text Text Text Text Text Text * Footnote 87 Source: Source
- 88. Unit of measure INCOMING Text Text Text Text Text Text * Footnote 88 Source: Source
- 89. Unit of measure RIBBON Text Text Text Text Text * Footnote 89 Source: Source
- 90. Unit of measure RING Text Text Text Text Text * Footnote 90 Source: Source
- 91. Unit of measure UPON 2 Text Text * Footnote 91 Source: Source
- 92. Unit of measure CONTINUOUS Text Text Text Text Text Text Text Text * Footnote 92 Source: Source
- 93. Unit of measure CUTOUT Text Text Text Text * Footnote 93 Source: Source
- 94. Unit of measure LINEAR A Text Text Text * Footnote 94 Source: Source
- 95. Unit of measure LINEAR B Text Text Text Text * Footnote 95 Source: Source
- 96. Unit of measure LINEAR C Text Text Text * Footnote 96 Source: Source
- 97. Unit of measure LINEAR D Text Text Text * Footnote 97 Source: Source
- 98. Unit of measure LINEAR E Text Text Text Text * Footnote 98 Source: Source
- 99. Unit of measure LINEAR F Text Text Text * Footnote 99 Source: Source
- 100. Unit of measure LINEAR G Text Text Text * Footnote 100 Source: Source
- 101. Unit of measure LINEAR H Text Text Text Text * Footnote 101 Source: Source
- 102. Unit of measure LINEAR I Text Text * Footnote 102 Source: Source
- 103. Unit of measure LINEAR J Text Text Text Text * Footnote 103 Source: Source
- 104. Unit of measure LINEAR K Text Text Text Text Text Text * Footnote 104 Source: Source
- 105. Unit of measure LINEAR N Text Text Text Text * Footnote 105 Source: Source
- 106. Unit of measure LINEAR P Text Text Text * Footnote 106 Source: Source
- 107. Unit of measure LINEAR Q Text Text * Footnote 107 Source: Source
- 108. Unit of measure PROPELLER * Footnote 108 Source: Source
- 109. Unit of measure STEP 5 Text Text Text Text Text * Footnote 109 Source: Source
- 110. Unit of measure 2 ON 1 Text Text Text Text * Footnote 110 Source: Source
- 111. Unit of measure AGAINST Text Text Text Text Text Text * Footnote 111 Source: Source
- 112. Unit of measure AT WORK Text Text Text Text Text * Footnote 112 Source: Source
- 113. Unit of measure COUPLED HORIZ Text Text * Footnote 113 Source: Source
- 114. Unit of measure COUPLED VERT Text Text * Footnote 114 Source: Source
- 115. Unit of measure FOCUSED Text Text Text Text * Footnote 115 Source: Source
- 116. Unit of measure FORCES AT WORK New entrant Industry Suppliers Buyers competitors Substitutes * Footnote 116 Source: Source
- 117. Unit of measure PARALLEL Text Text Text * Footnote 117 Source: Source
- 118. Unit of measure SPLIT Text Text Text Text * Footnote 118 Source: Source
- 119. Unit of measure SURROUND Text * Footnote 119 Source: Source
- 120. Unit of measure TWISTED Text Text * Footnote 120 Source: Source
- 121. Unit of measure UP & AWAY Text Text * Footnote 121 Source: Source
- 122. Unit of measure UP & DOWN Text Text * Footnote 122 Source: Source
- 123. Unit of measure 2S-5Speople inconsidered The organization, the in terms of corporate demographics, not individual The processes and personalities procedures through The way which things get Staff managers done collectively A coherent set behave with of actions aimed from day to day Systems Style respect to use at gaining a of time, sustainable Strategy Skills attention, advantage and symbolic over Capabilities Shared possessed by Structure actions competition Values the organization as a whole as Those ideas of what distinct from the The organization chart is right and desirable individuals. and accompanying (in corporate and/or Some companies baggage that show individual behavior) perform who reports to whom which are typical of extraordinary and how tasks are the organization and feats with both divided up and common to most of its ordinary people integrated members * Footnote 123 Source: Source
- 124. Unit of measure 3CS TRIANGLE Customer Distributors Clients Competitors Suppliers * Footnote 124 Source: Source
- 125. Unit of measure 3S-4S chart and The organization accompanying baggage that show who reports to whom and how tasks are both divided up and A coherent set of integrated actions aimed at The people in gaining a sustainable the organization, advantage Structure considered in Capabilities over competition terms of corporate possessed by demographics, not the organization individual Strategy as a whole as personalities distinct from Skills Staff Style the individuals. Shared Some companies values perform The way managers collectively extraordinary behave with respect to use of Those ideas of what is right Systems feats with ordinary time, attention and symbolic people and desirable (in corporate actions and/or individual behavior) which are typical of the The processes and procedures organization and common through which things get done to most of its members from day-to-day * Footnote 125 Source: Source
- 126. Unit of measure 7S The way managers collectively behave with Capabilities possessed by the respect to use of time, organization as a whole as attention and symbolic distinct from the individuals. A coherent set of Some companies perform actions actions aimed at Style extraordinary feats with gaining a sustainable ordinary people advantage over competition Strategy Skills Those ideas of what is right and desirable (in corporate Shared and/or individual behavior) values which are typical of the Staff Systems organization and common to most of its members The people in the organization, Structure The processes and and considered in terms of procedures through corporate which things get done demographics, not The organization chart from day-to-day individual personalities and accompanying baggage that show who reports to whom * Footnote and how tasks are both 126 Source: Source divided up and
- 127. Unit of measure BUSS PORTFOLIO High Competitive position Medium Low Low Medium High Product/market attractiveness * Footnote 127 Source: Source
- 128. Unit of measure CHANGE BOARD Commitment Capability Change vision Individual Enabling Conviction Courage activity devices Chief Executive Leadership groups Down the line External constitution * Footnote 128 Source: Source
- 129. Unit of measure DELTA Pof 2-way communications • Accurate measurement of action and results • Flow • People’s understanding, belief • Clear accountabilities and contribution to act on vision • Early wins and action plans Visible demonstration • Implementation or of new vision and near implementation values by client Performance of required structure leadership Communications and systems Measurement Vision and Organizational Leadership Delta P Infrastructure Problem • Action plans sufficient to People Solving achieve goals Development • Client managers Process • Agreement on objectives (particularly middle by line management management) have • Management of high- skill to lead program involvement process implementation • Change in actual * Footnote 129 behavior Source: Source
- 130. Unit of measure MACS •Industry attractiveness •Competitive position •Restructuring/rationalization opportunities Value-creation potential in business unit High Medium Low Relative ability to extract value •Corporate Retain and Retain and Retain and Natural give top give priority manage for owner center skills priority code or •Business liquidate unit linkages Probably Divest Divest or “One of the divest liquidate pack” •Taxation/ valuation differences * Footnote 130 Source: Source
- 131. Unit of measure MANUFACTURING STRATEGY Business Strategy Manufacturing Strategy Configuration Research Systems Focus Organization Labor Policy Make vs. Process Buy Product Design Design * Footnote 131 Source: Source
- 132. Unit of measure PENTAGON 1 2 5 Restructuring framework 3 4 * Footnote 132 Source: Source
- 133. Unit of measure PRICE BENEFIT Benefit Competitive advantage Competitive disadvantage Price * Footnote 133 Source: Source
- 134. Unit of measure SMILE CHART Appraise performance Bottom up and prospects action programs 1 8 Develop strategy 2 3 7 Top down action programs 4 6 Redesign Assess change pivotal jobs 5 readiness Design the skill building process * Footnote 134 Source: Source
- 135. Unit of measure STRAT GAMEBOARD 3. Create and pursue a unique 2. advantage 4. Resegment the Exploit unique market to create a advantage niche 1. industrywide When to Do more and compete better of the same * Footnote 135 Source: Source
- 136. Unit of measure STRAT MANAGE Stage 4 Stage 3 Stage 2 Stage 1 Forecast Externally Strategic Budget based orientated manage- planning planning planning ment Meet Predict the Think Create the budget and future strategically future schedule Value system * Footnote 136 Source: Source
- 137. Unit of measure TREE PRODUCTIVITY Selling margin Contribution Effectiveness Sales Contribution Available selling time Selling rate Sales Available selling time Productivity Contribution Utilization Total selling costs Available selling time Total sales time Efficiency Support leverage Available selling time Total sales time Total selling costs Support costs Support intensity Support costs * Footnote 137 Total selling costs Source: Source
- 138. Unit of measure VALUE CREATION Improve core Redeploy business assets performance Maximize shareholder value Adopt sound Grow through financing acquisition approach Grow and/or merger through cultural initiative * Footnote 138 Source: Source
- 139. Unit of measure VALUE SOURCES restructure Industry Corporate center skills Internal controller Shared resources Linkages between Transfer of capability Client’s relative business units Vertical integration ability to extract value Differences in tax position Real Existence of non-cases objectives Financial ownership fit Inefficiencies in financial markets Perceived Difference in valuation technique * Footnote 139 Source: Source
- 140. Unit of measure GANTT10 <##> Header <##> <##> <##> <##> <##> <##> <##> <##> <##> <##> Text * Footnote 140 Source: Source
- 141. Unit of measure GANTT15 ## Header ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## Text * Footnote 141 Source: Source
- 142. Unit of measure VENN 2 Text Text * Footnote 142 Source: Source
- 143. Unit of measure VENN 3 Text Text Text * Footnote 143 Source: Source
- 144. Frequently Used CONFIDENTIAL Template Data Driven Template June 2002 This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from McKinsey & Company. This material was used by McKinsey & Company during an oral presentation; it is not a complete record of the discussion.
- 145. Unit of measure AREA 350 300 250 Label 1 200 150 Label 2 100 50 Label 3 0 1996 1997 1998 1999 2000 2001 * Footnote 145 Source: Source
- 146. Unit of measure BAR Label 1 50 Label 2 40 Label 3 30 Label 4 20 Label 5 10 * Footnote 146 Source: Source
- 147. Unit of measure BAR 2 Title Title Unit of measure Unit of measure Label 1 50 Label 1 50 Label 2 40 Label 2 40 Label 3 30 Label 3 30 Label 4 20 Label 4 20 Label 5 10 Label 5 10 * Footnote 147 Source: Source
- 148. Unit of measure BAR BUTTED 40 Label 1 50 55 30 Label 2 40 50 20 Label 3 30 45 10 Label 4 25 30 5 Label 5 15 25 * Footnote 148 Source: Source
- 149. Unit of measure BAR STACKED Series Series Series Label 1 50 23 43 000 Label 2 40 25 23 000 Label 3 30 45 23 000 Label 4 20 65 23 000 Label 5 10 96 23 000 * Footnote 149 Source: Source
- 150. Unit of measure BAR STACKED 100% Series Series Series 100%= Label 1 45 90 50 000 Label 2 20 80 40 000 Label 3 30 70 30 000 Label 4 40 60 20 000 Label 5 50 50 10 000 * Footnote 150 Source: Source
- 151. Unit of measure Title BUBBLE Unit of measure 700 600 Label 5 500 Label 6 Label 4 400 300 Label 3 Label 2 200 Label 1 100 0 0 50 100 150 200 250 Title Unit of measure * Footnote 151 Source: Source
- 152. Unit of measure COLUMN 60 50 40 30 20 Label 1 Label 2 Label 3 Label 4 Label 5 * Footnote 152 Source: Source
- 153. Unit of measure Title COLUMN 2 Title Unit of measure Unit of measure 76 76 67 67 45 45 30 30 20 20 Label 1 Label 2 Label 3 Label 4 Label 5 Label 1 Label 2 Label 3 Label 4 Label 5 * Footnote 153 Source: Source
- 154. Unit of measure COLUMN BUTTED 80 70 70 60 60 60 50 50 50 40 40 40 30 30 20 Label 1 Label 2 Label 3 Label 4 Label 5 * Footnote 154 Source: Source
- 155. Unit of measure COLUMN STACKED 000 000 30 25 000 50 000 20 000 40 20 30 Series 20 20 20 20 Series 20 20 20 Series 20 50 60 40 30 Series 20 Label 1 Label 2 Label 3 Label 4 Label 5 * Footnote 155 Source: Source
- 156. Unit of measure COLUMN STACKED 100% 100%= 000 000 000 000 000 15 10 10 10 Series 20 10 10 15 20 Series 20 20 40 20 35 Series 30 60 50 35 40 Series 30 Label 1 Label 2 Label 3 Label 4 Label 5 * Footnote 156 Source: Source
- 157. Unit of measure COMBO PIE SEGMENTTitle Title COLUMN Unit of measure Unit of measure Label 5 100% = 000 10 Label 4 30 Series 10 45 Label 1 30 Series Label 3 15 20 Series 20 20 Series Label 2 Label 1 * Footnote 157 Source: Source
- 158. Unit of measure Title Unit of measure COST CURVE 300 250 Label 5 Label 4 200 150 100 Label 3 50 Label 2 Label 1 0 0 50 100 150 200 Title * Footnote Unit of measure 158 Source: Source
- 159. Unit of measure Title DUAL COLUMN LINE Title Unit of measure Unit of measure 200 1,000 176 180 900 160 150 800 140 700 120 600 100 100 500 85 80 70 400 60 300 45 40 30 200 20 10 100 0 0 1990 1991 1992 1993 1994 1995 1996 1997 * Footnote 159 Source: Source
- 160. Unit of measure Title DUAL LINE Title Unit of measure Unit of measure 200 1,000 180 900 160 800 140 700 120 600 100 500 80 400 60 300 40 200 20 100 0 0 1990 1991 1992 1993 1994 1995 1996 1997 * Footnote 160 Source: Source
- 161. Unit of measure LINE 600 Label 1 500 400 Label 2 300 Label 3 200 Label 4 100 0 1990 1991 1992 1993 1994 1995 1996 1997 * Footnote 161 Source: Source
- 162. Unit of measure PIE Label 5 10 Label 4 10 45 Label 1 Label 3 15 20 Label 2 * Footnote 162 Source: Source
- 163. Unit of measure PIE 2 Title Title Unit of measure Unit of measure Label 5 Label 5 10 10 Label 4 Label 4 10 10 45 Label 1 45 Label 1 Label 3 15 Label 3 15 20 20 Label 2 Label 2 * Footnote 163 Source: Source
- 164. Unit of measure RANGE HIGH LOW 250 200 150 100 50 0 1990 1991 1992 1993 1994 1995 1996 1997 * Footnote 164 Source: Source
- 165. Unit of measure SCATTER X & Y 300 250 200 150 100 50 0 0 50 100 150 200 * Footnote 165 Source: Source
- 166. Unit of measure WATERFALL BAR Label 1 50 Label 2 25 Label 3 45 Label 4 65 Label 5 185 * Footnote 166 Source: Source
- 167. Unit of measure WATERFALL COLUMN 80 20 20 20 20 Label 1 Label 2 Label 3 Label 4 Label 5 * Footnote 167 Source: Source
- 168. Frequently Used CONFIDENTIAL Template Named Objects Template June 2002 This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from McKinsey & Company. This material was used by McKinsey & Company during an oral presentation; it is not a complete record of the discussion.
- 169. Unit of measure ARROWS * Footnote 169 Source: Source
- 170. Unit of measure DISCLAIMERS CLIENT This report is solely for the use of client personnel. No part of it may be * Footnote 170 circulated, quoted, or reproduced for distribution outside the client Source: Source organization without prior written approval from McKinsey & Company.
- 171. Unit of measure DISCLAIMERS INTERNAL This report contains information that is confidential and proprietary to McKinsey & Company and is solely for the use of McKinsey & Company personnel. No part of it may be used, circulated, quoted, or reproduced for distribution outside McKinsey & Company. If you are not the intended recipient * Footnote of this report, you are hereby notified 171the use, circulation, quoting, or that Source: Source reproducing of this report is strictly prohibited and may be unlawful.
- 172. Unit of measure DISCLAIMERS PRESENTATION This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from McKinsey & Company. This * Footnote 172 material was used by McKinsey & Company during an oral presentation; it is not Source: Source a complete record of the discussion.
- 173. Legend Unit of measure LEGENDS Legend Legend * Footnote 173 Source: Source
- 174. Unit of measure MCKINSEY LOGO * Footnote 174 Source: Source
- 175. Unit of measure MISC – * Footnote 175 Source: Source
- 176. Legend Unit of measure MOONS Legend Legend Low Medium High Low Medium High * Footnote 176 Source: Source
- 177. STICKER Unit of measure STICKER ILLUSTRATIVE CONFIDENTIAL PRELIMINARY DRAFT ESTIMATE EXAMPLE FOR DISCUSSION ONLY FOR DISCUSSION * Footnote 177 Source: Source
- 178. Unit of measure STICKER OTHER PRELIMINARY TO BE COMPLETED DISCUSSION DRAFT DRAFT BACKUP DISGUISED PRELIMINARY ESTIMATE HYPOTHESIS DRAFT FOR DISCUSSION CONFIDENTIAL STRAW MAN SAMPLE DISCUSSION DRAFT REVISED CONCEPTUAL DISGUISED CLIENT PROPOSED EXAMPLE ROUGH ESTIMATE * Footnote 178 Source: Source
- 179. Unit of measure WORLD MAP * Footnote 179 Source: Source
- 180. Frequently Used CONFIDENTIAL Template Text Template June 2002 This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from McKinsey & Company. This material was used by McKinsey & Company during an oral presentation; it is not a complete record of the discussion.
- 181. Unit of measure Heading PPT TABLE 2 Heading Text Text * Footnote 181 Source: Source
- 182. Unit of measure Heading PPT TABLE 3 Heading Heading Text Text Text * Footnote 182 Source: Source
- 183. Unit of measure Heading Heading PPT TABLE 4 Heading Heading Text Text Text Text * Footnote 183 Source: Source
- 184. Unit of measure Heading Heading PPT TABLEHeading Heading 5 Heading Text Text Text Text Text * Footnote 184 Source: Source
- 185. Unit of measure Heading Heading PPT TABLE 6 Heading Heading Heading Heading Text Text Text Text Text Text * Footnote 185 Source: Source
- 186. Frequently Used CONFIDENTIAL Template SEO VA Template June 2002 This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from McKinsey & Company. This material was used by McKinsey & Company during an oral presentation; it is not a complete record of the discussion.
- 187. Unit of measure • Text Text • Text Text • Text Text * Footnote 187 Source: Source
- 188. Unit of measure Title Title • Text • Text * Footnote 188 Source: Source
- 189. Unit of measure Title Title • Text • Text Text * Footnote 189 Source: Source
- 190. EXHIBIT TITLE Title • Text • Text Text • Text * Footnote 190 Source: Source
- 191. EXHIBIT TITLE Title • Text • Text • Text * Footnote 191 Source: Source
- 192. EXHIBIT TITLE Title Title • • Text • • Text • • Text * Footnote 192 Source: Source
- 193. Title EXHIBIT TITLE Title Title • • • Text • • • Text • • • Text * Footnote 193 Source: Source
- 194. 2 COLUMN Title Title • Text • Text * Footnote 194 Source: Source
- 195. 3 COLUMN Title Title Title • Text • Text • Text * Footnote 195 Source: Source
- 196. 4 COLUMN Title Title Title Title • Text • Text • Text • Text * Footnote 196 Source: Source
- 197. 5 COLUMN Title Title Title Title Title • Text • Text • Text • Text • Text * Footnote 197 Source: Source
- 198. 6 COLUMN Title Title Title Title Title Title • Text • Text • Text • Text • Text • Text * Footnote 198 Source: Source
- 199. Title 7 COLUMN Title Title Title Title Title Title Title Title • Text • Text • Text • Text • Text • Text • Text * Footnote 199 Source: Source
- 200. 8 COLUMN Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text * Footnote 200 Source: Source
- 201. 3-STEP Text Text Text • Text • Text Text • Text 201
- 202. 4-STEP Text Text Text • Text Text • Text • Text Text • Text 202
- 203. 5-STEP Text Text Text • Text Text • Text Text • Text • Text Text • Text 203
- 204. Unit of measure 3 HORIZONTAL Text Text Text • Text • Text • Text • Text • Text • Text * Footnote 204 Source: Source
- 205. Unit of measure 4 HORIZONTAL Text Text Text Text • Text • Text • Text • Text • Text • Text • Text • Text * Footnote 205 Source: Source
- 206. Unit of measure 5 HORIZONTAL Text Text Text Text • Text Text • Text • Text • Text • Text • Text • Text • Text • Text • Text * Footnote 206 Source: Source
- 207. Unit of measure 4-STEP Text Text • Text Text • Text Text • Text • Text * Footnote 207 Source: Source
- 208. Unit of measure FLOW 2 Header Header •Text •Text * Footnote 208 Source: Source
- 209. Unit of measure FLOW 2 TITLE Header Header •Text •Text Text * Footnote 209 Source: Source
- 210. Unit of measure FLOW 3 Header Header Header •Text •Text •Text * Footnote 210 Source: Source
- 211. Unit of measure FLOW 3 TITLE Header Header Header •Text •Text •Text Text * Footnote 211 Source: Source
- 212. Unit of measure FLOW 4 Header Header Header Header •Text •Text •Text •Text * Footnote 212 Source: Source
- 213. Unit of measure FLOW 4 TITLE Header Header Header Header •Text •Text •Text •Text Text * Footnote 213 Source: Source
- 214. Unit of measure FLOW 5 Header Header Header Header Header •Text •Text •Text •Text •Text * Footnote 214 Source: Source
- 215. Unit of measure FLOW 5 TITLE Header Header Header Header Header •Text •Text •Text •Text •Text Text * Footnote 215 Source: Source
- 216. Unit of measure HORIZONTAL FLOW 3 Title Text •Text •Text Text •Text Text * Footnote 216 Source: Source
- 217. Unit of measure HORIZONTAL FLOW 4 Title Text •Text •Text Text •Text Text •Text Text * Footnote 217 Source: Source
- 218. Unit of measure HORIZONTAL FLOW 5 Title Title Text •Text •Text •Text •Text Text •Text •Text Text •Text •Text Text •Text •Text Text * Footnote 218 Source: Source
- 219. Unit of measure HORIZONTAL FLOW 6 Title Title Text •Text •Text •Text •Text Text •Text •Text Text •Text •Text Text •Text •Text Text •Text •Text Text * Footnote 219 Source: Source
- 220. Unit of measure HORIZONTAL FLOW 7 Title Title Text • Text • Text • Text • Text Text • Text • Text Text • Text • Text Text • Text • Text Text • Text • Text Text • Text • Text Text * Footnote 220 Source: Source
- 221. Unit of measure FLOW WITH SHOCK 1 Title Header Header Header •Text •Text •Text •Text * Footnote 221 Source: Source
- 222. Unit of measure FLOW WITH SHOCK 2 Header Header Header Title •Text •Text •Text •Text Text •Text •Text •Text •Text Text * Footnote 222 Source: Source
- 223. FLOW WITH 3 COLUMN Text Text Text • Text • Text • Text Text • Text • Text • Text Text • Text • Text • Text Text • Text • Text • Text Text • Text • Text • Text Text * Footnote 223 Source: Source
- 224. FLOW WITH 2 COLUMN Text Text • Text • Text Text • Text • Text Text • Text • Text Text Text • Text • Text Text • Text • Text Text * Footnote 224 Source: Source
- 225. Unit of measure SQUARE FLOW Text Text • Text • Text Text Text • Text • Text * Footnote 225 Source: Source
- 226. Unit of measure FRAMEWORK Text Text • Text • Text Text Text • Text • Text * Footnote 226 Source: Source
- 227. Unit of measure Title Title • Text • Text * Footnote 227 Source: Source
- 228. Unit of measure Title Title • Text • Text * Footnote 228 Source: Source
- 229. Unit of measure Title Title • Text • Text Title Title • Text • Text * Footnote 229 Source: Source
- 230. Title Title • Text • Text xxxxx Title Title • Text • Text 230
- 231. Unit of measure Title Title Title • • • * Footnote 231 Source: Source
- 232. Unit of measure Title Title • Text • Text Title * Footnote 232 Source: Source
- 233. Unit of measure • Text Text Text Text Text • Text • Text * Footnote 233 Source: Source
- 234. Unit of measure • Text Text • Text • Text Text Text Text • Text • Text Text Text * Footnote 234 Source: Source
- 235. SCP External S tructure C onduct P erformance shock • xxxx • xxx • xxxx • xxxx * Footnote 235 Source: Source
- 236. Unit of measure Text Text Text Text • Text • Text • Text • Text Text • Text • Text • Text • Text Text * Footnote 236 Source: Source
- 237. Unit of measure Text Text Text Text Text • Text • Text • Text • Text Text • Text • Text • Text • Text Text * Footnote 237 Source: Source
- 238. Unit of measure Text Text Text Text Text Text Text • Text • Text • Text • Text • Text • Text Text • Text • Text • Text • Text • Text • Text Text * Footnote 238 Source: Source
- 239. Unit of measure Text Text Title Title Title Title Title • Text • Text • Text • Text • Text * Footnote 239 Source: Source
- 240. Unit of measure Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text * Footnote 240 Source: Source
- 241. Unit of measure Title • Text • Text Text • Text Text • Text • Text Text • Text * Footnote 241 Source: Source
- 242. Title Title Title Title • Text • Text Text • Text • Text Text Text • Text • Text Text * Footnote 242 Source: Source
- 243. TEAM STRUCTURE Title • Title Client McKinsey Expert group • • • • * Footnote 243 Source: Source
- 244. Unit of measure Text Text * Footnote 244 Source: Source
- 245. Unit of measure Text Text Text Text Text * Footnote 245 Source: Source
- 246. Unit of measure Title Title Title Title • Text • Text • Text Title Title * Footnote 246 Source: Source
- 247. Unit of measure Title Title Title Title Title • Text • Text • Text • Text Title Title * Footnote 247 Source: Source
- 248. Title Title Title Title • Text • Text • Text Title 248
- 249. Unit of measure Text • Text Text • Text * Footnote 249 Source: Source
- 250. Title Sub title Sub title • • • • • • Risk management 250
- 251. Unit of measure Text Text • Text • Text • Text • Text • Text • Text * Footnote 251 Source: Source
- 252. Unit of measure CYCLE 2 • Text • Text Text Text * Footnote 252 Source: Source
- 253. Unit of measure CYCLE 2 • Text • Text Text Text * Footnote 253 Source: Source
Editor's Notes
- …and when that happens, they can now share that warmth with others…
- Because, let’s be honest, people aren’t listening to the old ‘information’ messages as much as they were… firstly because we get our information from the internet, or from the 200 friends we have at the end of an instant communication device… and secondly because, well, the interesting stuff people are sharing with each other is more interesting
- Note: Play this
- 1 - The Business Impact of Social Computing on CRM – Gartner Report, Feb/2009Gartner says: “Social applications offer a great opportunity for CRM practitioners to improve customer experience and influence the customer, particularly in an economic downturn when companies are trying to keep customers and increase wallet share. Investments should focus primarily on the customer online buying process where it can offer a direct return on investment (ROI) in terms of sales, awareness and customer loyalty.”
- Market means not only customers, but also partners and even competitors.Social Media is purely media being generated in the internet. When social media (or tools) are used to convey company messages to the market, then it should be treated as a channel. It should be part of the current channel strategy and have skilled personnel interfacing the flow between brand and market as in any other traditional channel.The Social Media capability layer is not exclusively composed by brand-new processes on the top of the current Marketing, Sales and Service initiatives. Rather, is a combination of new social-administrative/coordination processes plus a sequence of new additional steps in the current processes performed by socially-empowered employees (from a new or even old workforce) – which means new roles and responsibilities in the workforce. This adds more value to the traditional approach with customers. Current traditional CRM process should be reviewed and adapted to this new reality.
- The customer-facing employee may be any of your current Socially-empowered employees. In a company we may have 2 types of Socially-empowered employees: Employees officially part of a social initiative responsible to post information, monitor and respond to market requests. Employees that maintain its personal social connections via personal blogs, social networks and online contributions to wikis.A 3rd type of employee, not using any of current web social tools, may exist, but they eventually will be Socially-empowered because of the internal social tools to share insights and collaborate with others.Your company should have norms and policies covering social media usage by your employees. Your company should also be aware of which kind of content your employees are generating in their personal blogs, networks, wikis, etc, that may contain sensitive (positive or negative) information about your company. Is necessary to understand how connected to your brand are your employees’ reactions on their personal pages. Examples of Social CRM natural or rewarded market reactions (done without active company involvement):- Social Marketing: Word-of-mouth and Brand awareness by community discussions Social Sales: Friend referrals and positive customer review Social Service: Self-supporting communities where customers help each other on product issues or questions
- Examples of Social CRM natural or rewarded market reactions (done without active company involvement):- Social Marketing: Word-of-mouth and Brand awareness by community discussions Social Sales: Friend referrals and positive customer review Social Service: Self-supporting communities where customers help each other on product issues or questions
- 1 - The Business Impact of Social Computing on CRM – Gartner Report, Feb/2009