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Marketing Games in 2016
Sean Kauppinen
• Founder and CEO of IDEA
(International Digital Entertainment Agency)
• 20+ years experience in the games industry
• Sony Online, Ubisoft, 3dfx, bleem!, Frogster, PlayFast, others
• Have worked on more than 570 titles
• What I do:
• Mentor CEOs
• Strategic Advisor
• Board Member
• Business Development
• Marketing Strategy
• Angel Investor
Marketing Pre-Production
Process
(Ideally) 6 months before launch
Marketing Pre-Production Process
• Identify existing communities to target
• Examples:
• Make a list of the different communities you find (yes, some people
fail at this step)
• One Free tool I like to use is: Contact Capture
(http://www.contactcapture.com/)
Marketing Pre-Production Process (con’t)
• Become a member of the communities that you identify as
relevant (Seagulls suck!)
• Track your login info in a spreadsheet so you can remember
• Comment, help, support and be active in the community
• I like to comment at least daily for 1-2 months before feeling like I
can start a thread or post something related to the games I am
working on
Marketing Pre-Production Process (con’t)
• Research media outlets that cover your game’s genre, platform, art
style, business model
• Try Video game Journaliser for game industry media
(http://videogamejournaliser.com/)
• Researching means reading articles
• Finding out which writers or editors cover your type of game, and what they
like or dislike about competitors
• Again, make a list
Marketing Pre-Production Process (con’t)
• Find opportunities to engage them in discussion (Twitter is a favorite
for many writers)
• Share their articles and comment while @tagging them
• If you’re going to email anyone, I highly recommend an email tracking
program like Sidekick by Hubspot (http://www.getsidekick.com)
Marketing Pre-Production Process (con’t)
• Research YouTubers and Twitch Streamers that cover your game’s
genre, platform, art style, business model (the answer isn’t always
PewDiePie)
• YouTubers list: http://videogamecaster.com/big-list-of-youtubers
• Twitch Streamer List: http://tinybuild.com/twitch
• Before you contact any YouTuber or Streamer, make sure you
Subscribe to their channel
Marketing Pre-Production Process (con’t)
• Look into other game development studios that share news from
other studios and make a list
• Reach out and ask if they would be willing to trade a post to their
community or social media followers for one in your community, or
social media channels
• Coordinate posts and tweets to hit when the game is available and be
sure to reciprocate when the time comes for you to make good
• If you are merchandising from your own site, consider giving each
partner a unique discount code so you can track where the traffic is
coming from
Marketing Pre-Production Process (con’t)
• Build a Press Kit
• Use http://dopresskit.com/
• You will need:
• Some screenshots that show the game (preferably in action)
• 15 and 30 second trailers showing gameplay
• Logos for the game and your studio
• A description and features list (if possible)
• 4 Press releases (Game Announcement, Beta Announcement, Coming Soon
Announcement, Launch Announcement)
• *Optional (Studio Backgrounder with info on the team)
• *Optional (Powerpoint presentation on the game with lots of art and info)
• Setup a dropbox for these assets so they can be shared easily
(http://www.dropbox.com/)
Marketing Pre-Production Process (con’t)
• Develop several short pitches for your game
• 100 character pitch for Twitter (allows for #Tagging and Re-
tweeting)
• 50 word pitch for initial emails
• Full 300-500 word pitch if you receive a request for more
information
• Develop a boilerplate game description (no more than 200
words)
Marketing Pre-Production Process (con’t)
• Build a complete list of assets that can be used to promote the game.
Examples include:
• Art-Related Assets
• Concept Art
• Screenshots
• Videos
• Hi-Res Renders
• Other Assets
• Interviews
• Developer Chats/Community Roundtables
• Developer Blogs and Video Blogs
• Twitch Streams and Let’Sply Tandems
Daily Content Program
• There should be something new everyday – create a flow
• You are giving traffic to a site or YouTuber (Content = audience = ad
dollars)
• There are a lot of potential daily programs:
• Enemies
• Heroes
• Weapons
• NPCs
• Spells/abilities
• Zones/areas
• Beasts/animals
• Bosses
• Quests
• Instances
• Power-ups
• Special moves
• Crazy things your AI is doing
• Etc.
Community Planning
(Ideally) 3 months before launch
Community Planning
• Develop messaging and content specifically for the community.
• Social posts
• Art and asset reveals
• Discussions with fans of the genre and of your emerging brand/IP
• Behind-the-scenes video
• Streaming with the devs
Community Program
• Again, the audience is capable of consuming content daily
• Utilize community sites, forums and social media to spread the info
around
• Your site and social media feeds become the repository of all info –
the goal is for people to follow the strings to your site and channels,
and visit all of the communities where you are building your player
base
Community Program
• Incentivize virality – If you share and support us, you will be
rewarded:
• In-game currency
• Exclusive in-game items
• Forum badges
• Early access to new content
Cultivate and Reward Evangelists
• Look for protectors in the forums or in comments sections about your
game/news
• Empower and positively reinforce behaviors that are helpful or
wanted
• Celebritize and reward individuals – third-party spokespeople are the
most credible with media and the community
• Create cosmetic rewards – Beta 1 Badge, Trophy for house, Special
outfit
Beta Testing Group
• Build a beta test group of fans and players that can and will give
constructive feedback.
• Platform examples include: Steam, GooglePlay, HockeyApp and
TestFlight
Types of PC Launches
• Limited or Early Access – Good for games with some polish or the
need to keep some things behind the curtain, but also need feedback
and beta/load testing
• Full Access – Highly polished and ready to go, might be testing
additional features
• Stealth – Keep it mysterious as long as possible (bad for pre-orders,
but may delay a potential negative wave until problems are fixed)
• Full Commercial Release – Game is in a shippable and complete state.
Updates will be expected, but this is the level where it is viable in the
marketplace without Level 1 bugs
Mobile Launches
• For paid apps, you’re launching it like a PC title
• For Free-to-Play, a period of 3-9 months is expected to tune the KPIs,
• Needs traffic in test country (1,000+ players minimum) – New Zealand or
Australia
• Ironically, launching a free-to-play game is more expensive than launching a
paid title. Minimum for a test is $1,000-$3,000
• This can be aided by segmenting the beta test group
Previews
• Normally a week or two out for mobile, or up to a couple months
leading up to launch with PC games
• Plan official assets and exclusives for each outlet
• If you have online or synchronous multiplayer, servers need to be full
or have liquidity
• Be specific in what features or parts are going to be shown at each
time
• If it’s broken, don’t show it yet
Post Launch
• Execution of maintenance campaigns that echo previous messages
and tactics
• Expanding the audience through new targeting
• Use additional features to reach people that are waiting for that piece
to be added (determine that from forums and feedback)
• Ongoing and ever increasing levels of support
Sample Launch Plan
Resources and Additional Tools
• Virality tools –
• Overwolf (PC Games) – www.overwolf.com
• Offerpop (Facebook and Twitter) – www.offerpop.com
• Hubspot (Facebook and Twitter) – www.hubspot.com
• Hootsuite (Facebook and Twitter) – www.hootsuite.com
• TweetAdder (Twitter) – www.tweetadder.com
• Virool (YouTube and Vimeo videos) – www.virool.com
sean@ide-agency.com

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Marketing Games in 2016

  • 2. Sean Kauppinen • Founder and CEO of IDEA (International Digital Entertainment Agency) • 20+ years experience in the games industry • Sony Online, Ubisoft, 3dfx, bleem!, Frogster, PlayFast, others • Have worked on more than 570 titles • What I do: • Mentor CEOs • Strategic Advisor • Board Member • Business Development • Marketing Strategy • Angel Investor
  • 4. Marketing Pre-Production Process • Identify existing communities to target • Examples: • Make a list of the different communities you find (yes, some people fail at this step) • One Free tool I like to use is: Contact Capture (http://www.contactcapture.com/)
  • 5. Marketing Pre-Production Process (con’t) • Become a member of the communities that you identify as relevant (Seagulls suck!) • Track your login info in a spreadsheet so you can remember • Comment, help, support and be active in the community • I like to comment at least daily for 1-2 months before feeling like I can start a thread or post something related to the games I am working on
  • 6. Marketing Pre-Production Process (con’t) • Research media outlets that cover your game’s genre, platform, art style, business model • Try Video game Journaliser for game industry media (http://videogamejournaliser.com/) • Researching means reading articles • Finding out which writers or editors cover your type of game, and what they like or dislike about competitors • Again, make a list
  • 7. Marketing Pre-Production Process (con’t) • Find opportunities to engage them in discussion (Twitter is a favorite for many writers) • Share their articles and comment while @tagging them • If you’re going to email anyone, I highly recommend an email tracking program like Sidekick by Hubspot (http://www.getsidekick.com)
  • 8. Marketing Pre-Production Process (con’t) • Research YouTubers and Twitch Streamers that cover your game’s genre, platform, art style, business model (the answer isn’t always PewDiePie) • YouTubers list: http://videogamecaster.com/big-list-of-youtubers • Twitch Streamer List: http://tinybuild.com/twitch • Before you contact any YouTuber or Streamer, make sure you Subscribe to their channel
  • 9. Marketing Pre-Production Process (con’t) • Look into other game development studios that share news from other studios and make a list • Reach out and ask if they would be willing to trade a post to their community or social media followers for one in your community, or social media channels • Coordinate posts and tweets to hit when the game is available and be sure to reciprocate when the time comes for you to make good • If you are merchandising from your own site, consider giving each partner a unique discount code so you can track where the traffic is coming from
  • 10. Marketing Pre-Production Process (con’t) • Build a Press Kit • Use http://dopresskit.com/ • You will need: • Some screenshots that show the game (preferably in action) • 15 and 30 second trailers showing gameplay • Logos for the game and your studio • A description and features list (if possible) • 4 Press releases (Game Announcement, Beta Announcement, Coming Soon Announcement, Launch Announcement) • *Optional (Studio Backgrounder with info on the team) • *Optional (Powerpoint presentation on the game with lots of art and info) • Setup a dropbox for these assets so they can be shared easily (http://www.dropbox.com/)
  • 11. Marketing Pre-Production Process (con’t) • Develop several short pitches for your game • 100 character pitch for Twitter (allows for #Tagging and Re- tweeting) • 50 word pitch for initial emails • Full 300-500 word pitch if you receive a request for more information • Develop a boilerplate game description (no more than 200 words)
  • 12. Marketing Pre-Production Process (con’t) • Build a complete list of assets that can be used to promote the game. Examples include: • Art-Related Assets • Concept Art • Screenshots • Videos • Hi-Res Renders • Other Assets • Interviews • Developer Chats/Community Roundtables • Developer Blogs and Video Blogs • Twitch Streams and Let’Sply Tandems
  • 13. Daily Content Program • There should be something new everyday – create a flow • You are giving traffic to a site or YouTuber (Content = audience = ad dollars) • There are a lot of potential daily programs: • Enemies • Heroes • Weapons • NPCs • Spells/abilities • Zones/areas • Beasts/animals • Bosses • Quests • Instances • Power-ups • Special moves • Crazy things your AI is doing • Etc.
  • 14. Community Planning (Ideally) 3 months before launch
  • 15. Community Planning • Develop messaging and content specifically for the community. • Social posts • Art and asset reveals • Discussions with fans of the genre and of your emerging brand/IP • Behind-the-scenes video • Streaming with the devs
  • 16. Community Program • Again, the audience is capable of consuming content daily • Utilize community sites, forums and social media to spread the info around • Your site and social media feeds become the repository of all info – the goal is for people to follow the strings to your site and channels, and visit all of the communities where you are building your player base
  • 17. Community Program • Incentivize virality – If you share and support us, you will be rewarded: • In-game currency • Exclusive in-game items • Forum badges • Early access to new content
  • 18. Cultivate and Reward Evangelists • Look for protectors in the forums or in comments sections about your game/news • Empower and positively reinforce behaviors that are helpful or wanted • Celebritize and reward individuals – third-party spokespeople are the most credible with media and the community • Create cosmetic rewards – Beta 1 Badge, Trophy for house, Special outfit
  • 19. Beta Testing Group • Build a beta test group of fans and players that can and will give constructive feedback. • Platform examples include: Steam, GooglePlay, HockeyApp and TestFlight
  • 20. Types of PC Launches • Limited or Early Access – Good for games with some polish or the need to keep some things behind the curtain, but also need feedback and beta/load testing • Full Access – Highly polished and ready to go, might be testing additional features • Stealth – Keep it mysterious as long as possible (bad for pre-orders, but may delay a potential negative wave until problems are fixed) • Full Commercial Release – Game is in a shippable and complete state. Updates will be expected, but this is the level where it is viable in the marketplace without Level 1 bugs
  • 21. Mobile Launches • For paid apps, you’re launching it like a PC title • For Free-to-Play, a period of 3-9 months is expected to tune the KPIs, • Needs traffic in test country (1,000+ players minimum) – New Zealand or Australia • Ironically, launching a free-to-play game is more expensive than launching a paid title. Minimum for a test is $1,000-$3,000 • This can be aided by segmenting the beta test group
  • 22. Previews • Normally a week or two out for mobile, or up to a couple months leading up to launch with PC games • Plan official assets and exclusives for each outlet • If you have online or synchronous multiplayer, servers need to be full or have liquidity • Be specific in what features or parts are going to be shown at each time • If it’s broken, don’t show it yet
  • 23. Post Launch • Execution of maintenance campaigns that echo previous messages and tactics • Expanding the audience through new targeting • Use additional features to reach people that are waiting for that piece to be added (determine that from forums and feedback) • Ongoing and ever increasing levels of support
  • 25.
  • 26. Resources and Additional Tools • Virality tools – • Overwolf (PC Games) – www.overwolf.com • Offerpop (Facebook and Twitter) – www.offerpop.com • Hubspot (Facebook and Twitter) – www.hubspot.com • Hootsuite (Facebook and Twitter) – www.hootsuite.com • TweetAdder (Twitter) – www.tweetadder.com • Virool (YouTube and Vimeo videos) – www.virool.com