Drawing on his 33 years as a career Soldier and logistician at every level, Major General Boleswill walk through the links in the world’s largest and most complex supply chain from the port to the Pentagon and highlight critical issues that will snag/kink your supply chain. Providing real world examples of what worked, what didn’t work and why, Major General Boles will lay out a real world depiction of a supply chain in motion. You and your team will have “news you can use” to better optimize your supply chain, whether across town or around the globe.

1. 2017 Customer Conference
September 11 - 13
Dallas, Texas

2. Leveraging the Links in Your
Supply Chain
Vincent E. Boles Major General USA (Ret)

3. Agenda
 Strategic Context
 Ground Rules
 “Times Like These”
 Supply Chains
 What Does Right Look Like?
 What Gets In The Way?
 You Solving Your Supply Chain Equations
 Metrics
 “The Right Metrics Matter”
 Thoughts to Leave You With

4. Supply Chain- Ground Rules
• Integral to your product/acquisition life cycle
• Up front and early integration is key
• Management ≠ Leadership
• Its not about “stock availability”…
(Let me tell you about road wheels & track)

5. (1) “We have 97%
stock availability” (2) “Vinny, we are zero
balance on road wheels
& track…”
(3) “Status
Response: “We’ll
have them in
September”

6. The Issue is Not Stock
Availability, Your Issue (Your
CUSTOMERS issue) is Readiness

7. Strategic Environment
 Korea(1951): 64 Divisions (18 AC; 21ARNG; 25 USAR)
 Vietnam (1967): 40 Divisions (17 AC; 23ARNG)
 Cold War End (1989): 28 Divisions
(18 AC; 10ARNG)
10 Deployments in
40 Years
…but this was
before the wall
came down!!

8. A Normal Supply Chain

9. Strategic Environment: 1989-2016
• Cold War End (1989): 28 Divisions (18 AC; 10ARNG)
• Today (2016): 18 Divisions (10 AC; 8 ARNG)
More
missions…
fewer
soldiers
LA Riots
1992
Hurricane
Andrew
1992
Wild Fires
2007
Domestic Support/
Disaster Relief
Humanitarian Ops
Peacekeeping
Peace
Enforcement
Strike/Raid
Major
Theatre War
General
War
Nuclear
War
Hurricane
Iniki
1992
Dakota
Floods
1997
Provide
Hope
1992-94
Midwest
Floods
1993
Western U.S.
Fires
1994
Hurricanes
2004
Noble
Eagle
2001-?
Provide
Refuge
1999
Tsunami
Aid
2005
Provide
Comfort
1991-96
Macedonia
1993-99
Cuba Migrant
Operations
1994
Hurricanes OP
New Horizons
1998
Strong
Support
1998-99
Desert Thunder
I & II
1998
Taiwan
Maneuver
1996
Croatia
Provide Promise
1992
Rwanda
Support Hope
1994
Sharp Guard
1993-96
Haiti Uphold
Democracy
1994-2000
Somalia
Restore Hope
1992-94
Bangladesh
Sea Angel
May 1991
Deny Flight
1993-95
Saudi Arabia
Desert Shield
1990-91
Desert Fox
1998
Bosnia
1995-?
Operation
New Dawn
2011
AFRICOM
Ebola Response
2015
JTF
Liberia
1992
Beyond the
Horizon
2006
Kuwait
Vigilant Sentinel
1995
Sinai MFO
1982-?
Kuwait
Vigilant Warrior
1994-2003
Kuwait
Southern Watch
1991-2003 Assured
Response
1996
Kuwait Desert
Storm
1991 Panama
Just Cause
1989-90
East Timor
1999-2002
USAREUR
Ukrainian
Response
Allied Force
1999
HOA
2002-?
NORTH
KOREAN
MISSILE
RESPONSE
Iraqi
Freedom
2003-?
Enduring
Freedom
2001-?
N. Korea
ISIS
Siria

10. “This is Not a Whine Chart”…
Reality is Changing

11. The “Expeditionary” Supply Chain

12. Remember, in “Times Like These”
There Have Always Been “Times
Like These”

13. Seminal Events Timeline 1976-2017
1976
 Iran is our #1 ally in
the Persian Gulf
 Watergate Scandal
 200th B-Day
 Carter Elected
 Iranian Hostage
Crisis
 Jerry Brown is the
Governor of
California
1980’s
 Soviets invade
Afghanistan
 Regan elected/
Iranian hostage
crises ends
 16½% mortgage
rates
 “Glasnost”
 At the end of the
80’s…Berlin Wall
falls
1990’s
 DS/DS…President
Bush 91% approval
rating
 ‘92 Clinton elected
(200 sites on the
www)
 Nathan Mhyrvold
 Collapse of the
Soviet Union
 President
Impeached (not
convicted)
 12/31/1999- Y2K
2010’s
 June 2000 Barack
Obama (no entry)
 536 Floridians
decide 2000
election
 9/11
 OIF/OEF
 KATRINA/SANDY/H
ARVEY
 ISIS
 Jerry Brown is the
Governor of
California

14. What Does a Successful Supply
Chain Look Like to You?

15. What Gets in the Way of a
Successful Supply Chain ?

16. Two Lessons These Supply Chain
Equations Taught Me

17. How Do You Solve This?
REMEMBER…“You Can’t Afford to Get Two Out of Three” AND…It NEVER, EVER STOPS!!!
PERFORMANCE SCHEDULE
COST
RESULTS

18. When People Ask You…
“How much should I stock?”
“Where is it in my supply chain?”
“I want it just in time!”
Remember this…

19. Momentum= Mass x Velocity
Momentum: Performance
Mass: How Much am I stocking/spending?
Velocity: Can I see it?... How far down/up?

20. The Right Metrics Matter
• Do Your Metrics Work for You?
• Do Your Metrics Work For Your Customer?
(How Do You Know?)
Clear the Floor
Every Night
Maximize Aircraft
Space

21. Thoughts to Leave You With

22. •Stevie Wonder… “Superstition”… “When you believe
in things you don’t understand, then you suffer”
•Andy Samberg- SNL… “We go on because it’s 11:35”

23. “Sin, Violence and Death Will Not Have the Last Word” Pope John Paul II (9-12-2001)

24. Thank you!
Contact Information:
www.vinnyboles.com
(571) 239-8567

25. 2017 Customer Conference
September 11 - 13
Dallas, Texas

26. 30 Minute Break & Networking
Pre-Function area- grab a drink and a bite.
Next session: 3:00