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MOBILE SITE
J U L Y 2 0 1 6
MOBILE SITE RESEARCH
OVERALL DESIGN
The icons and logo are generally too small
and unclear to the user.
ACCOUNT
Not visible immediately, sits in the bottom of
the menu.
SEARCH BAR
Not visible immediately, sits in the bottom of
the menu.
HOMEPAGE - Current Header
HOMEPAGE - Header Re-design Option 1
MENU
Removed ‘Menu’ since most users know
what this icon is now.
SEARCH BAR
Search bar is present at all times.
LOGO
Hawes & Curtis Shield
PROFILE ADDED
Search bar is present at all times. Users
could not access this easily previously.
BAG
Numbers appear in the bag as the user
adds an item. They can access the bag
at all times.
OVERALL DESIGN
Icons are larger and more visible making
them easier to touch.
HOMEPAGE - Header Re-design Option 2
LOGO
Hawes & Curtis strip.
SEARCH BAR EXPANDED
NAV - Current Design
MENU
Currently, there are many layers, levels and
repetitions - making it difficult for the user
to navigate to where they want to get to.
For example there are 3 click points just to
get to SHIRTS. The user is taken to a
different window each time.
Current menu is split into collections
(e.g Curtis Casual). New customers may
not be familiar with these collections.
CURRENT SHIRT JOURNEY:
NAV - Re-design
MENU
The menu has been simplified so that there
are less touch points and the customer’s
journey is more immediate. The customer
remains on the same window throughout
their menu choices. DISCOVER MORE
and BLOG have been added to mobile
to increase brand awareness and
customer engagement.
SHIRTS EXAMPLE
SHIRTS has now been split into the
most-popular categories. Formal Shirts
have more options whereas Curtis Casual
and Weekend Shirts link straight through to
the category. Users can still refine and sort
on the next page.
DESKTOP NAV - Current Design
DESKTOP - Nav Re-design
SHIRTSNEW IN SALESUITS SHOESCASUALWEAROUTERWEAR ACCESSORIES WOMENSWEAR
SHOP BY TYPE SHOP BY COLLECTION FIND OUT MORE
FORMAL SHIRTS WHITE COLLECTION SIZE AND FIT GUIDE
BLUE COLLECTION JERMYN STREET SHIRTS
BENGAL STRIPES THE BASKET WEAVE
NEW ARRIVALS
SALE SHIRTS
PERFECT WHITE SHIRTS
CURTIS CASUAL
WEEKEND SHIRTS
EXTRA SLIM
SLIM
CASUAL SLIM FIT
SLIM
HIGH COLLAR
CASUAL CLASSIC FIT
TAILORED
BLACK LABEL
CLASSIC
SHORT SLEEVE
NON-IRON
The new mobile nav is based on the desktop but has been condensed to include the most poplular options.
For example SHOP BY COLLECTION and FIND OUT MORE have been hidden in mobile.
CATEGORY PAGE - Current Design
PRODUCT VIEW
Products are viewed as 1 at a time
which can often be frustrating to shop
as it slows down the shopping process.
CATEGORIES & BANNERS
The banners and body copy fill quite
a lot of space before you reach the
products or the sort & refine tabs.
SORT & REFINE
Long scroll down to get to
sort & refine tabs.
CATEGORY PAGE - Re-design
PRODUCT VIEW
Products are viewed as 2 on each row
with the potential in the future to allow
the user to chose how they would like to
view the products.
DESCRIPTIONS
Reduce the descriptions on the product.
The user can view more if they touch
the product.
CATEGORIES & BANNERS
Hide large images and banners on
mobile so that the user sees the
products immediately without scrolling.
SORT & REFINE
Sort and Refine is condensed and into
one tab to so that the user sees the
products immediately without scrolling.
SORT & REFINE - Current Design
SORT & REFINE
You have to scroll down to get to
sort & refine and there are 2 sections
where you can do this.
SORT & REFINE - Re-design
SORT & REFINE
The sort and refine tab has been
condensed into one tab at positioned
top of the page so that’s a more
immediate function for the user.
CATEGORIES & BANNERS
Banners have been reduced to live copy
and sit underneath the sort and refine
menu and above the products.
PRODUCT PAGE - Current Design
Currently there is 1 hero image of the
product and 3 smaller images underneath.
The product description is in Times New Ro-
man which isn’t consistent with the
brand identity.
ADD TO BAG isn’t immediate enough.
No option to GO BACK or
CONTINUE SHOPPING.
All details such as fabric, quality, click and
collect, returns are visible as you scroll.
These are large, detailed sections that are
all open.
PRODUCT PAGE - Re-design
The shirts offer has been moved to the
top providing a more immediate reminder to
the customer.
The product imagery has been condensed
to a scroller for a more seamless user
experience. The font is all Gotham to
keep brand consistency.
There is a reminder of the offer on the shirts
page before you add to bag and then again
before you pay.
The other details have been collapsed down
unless the user wants to view these, e.g the
size guide, click & collect etc.
ADD TO BAG - Current Design
The current journey of adding to bag is
quite confusing for the customer at the
moment.
ADD TO BAG button is quite far down
after the product photo. Currently when
you select ADD TO BAG it jumps to a
position of the description and gives you
the option of CONTINUE SHOPPING
or CHECKOUT. However the CONTINUE
SHOPPING button doesn’t take the
customer back to the page they were
on, it just jumps further down to
THE DETAILS.
There is no clear indication that
anything has been added to your bag.
EXAMPLE JOURNEY:
Add to Bag Added To Bag Continue Shopping
ADD TO BAG - Re-design
The ADD TO BAG button is more immediate.
When you have selected ADD TO BAG the
button turns brown and you are given the
option to CHECKOUT or CONTINUE
SHOPPING.
The CONTINUE SHOPPING button should
go back to where the user was, for example
if the user was on SLIM SHIRTS they would
be taken back there.
The bag icon at the bottom shakes and adds
the number once an item has been added to
the basket.
When you touch
‘ADD TO BAG’
SHOPPING BAG - Current Design
The current bag icon takes you to
another window and shows quite a detailed
description of what’s in the bag before
checking out. The secure checkout and
Paypal buttons are repeated.
SHOPPING BAG - Quick View Option
This is a quick view of the bag that keeps
the customer on the page they are on. This
is an interim section so doesn’t need all the
details that the checkout page does.
If you have ordered SHIRTS, there will be a
reminder message of the 4 for £100 offer.
The customer then has the option to click
back and ‘CONTINUE SHOPPING’ or they
can go straight to checkout. They can
remove items from their basket here too.
If the customer has multiple products they
can scroll down to see the rest.
MOBILE SITE
P H A S E 2
MORE AREAS TO LOOK AT
- MORE SHOPPING BAG DEVELOPMENT
- CHECKOUT
- INFORMATION PAGES
- Help pages (Size Guide, Measuring, Delivery etc)
- Wardrobe (Lookbook)
- Hawes & Curtis (Careers, Stores etc)
ICONS & INTERFACE
A U G U S T 2 0 1 6
MOBILE INTERFACE RESEARCH
NEW ICONS
NEW ICONS
INTERFACE
OFFERS
SOCIAL
MOBILE INTERFACE - Header
ALL ICONS
Hawes & Curtis Navy Blue outlines.
MENU
Removed ‘Menu’.
LOGO
Shortened Hawes & Curtis Logo.
SEARCH BAR
Search bar is present at all times. Line
and white space with keyword comes
out to the right when touched.
PROFILE ADDED
Profile Added
BAG
Bag shakes as the user adds an item
and number appears.
MOBILE INTERFACE - Footer
NEWSLETTER SIGN UP
New Icon. Within the footer. Moved to
the top.
SOCIAL ICONS
New icons, moved to the top.
DESKTOP INTERFACE - Header Icons Design 2
The Header has been split into
2 navs to make it clean and
simple.
THE BLOG & HERITAGE
Can be added into the main nav
or in the footer.
NEWSLETTER SIGN UP
Moved down to footer.
DESKTOP INTERFACE - Footer Design
NEWSLETTER SIGN UP
Now within the top level of the footer.
NEW SOCIAL ICONS
FOOTER NAV
Collapsable, similar to mobile design.
EMAIL HEADER
EMAIL FOOTER
PRODUCT PAGE &
ADDTO BAG
S E P T E M B E R 2 0 1 6
PRODUCT PAGE - Mobile Re-design
OFFER AT THE TOP:
Strip across the top with offer on any shirts
product and other categories with offers.
PRODUCT SHOT MOVED TO THE TOP:
The offer has been moved to the
top providing a more immediate reminder
to the customer.
SCROLLER - PRODUCT PHOTOGRAPHY
The product imagery has been condensed
to a scroller for a more seamless user
experience.
REMINDER OF THE OFFER
There is a reminder of the offer on the shirts
page before you add to bag and then again
before you pay.
DETAILS COLLAPSABLE
The other details have been collapsed down
unless the user wants to view these, e.g the
size guide, click & collect etc.
Delivery details default to open.
PRODUCT PAGE - Desktop Re-design
SCROLLER - PRODUCT PHOTOGRAPHY
The product imagery has been condensed
to a scroller for a more seamless user
experience.
REMINDER OF OFFER (SHIRTS PAGES)
There is a reminder of the offer on the shirts
page by the add to bag.
DETAILS & DELIVERY INFO COLLAPSABLE
The other details have been collapsed down
unless the user wants to view these. More
info anchors to the bottom of the page
where there are more detailed descriptions.
Delivery details default to open.
PRODUCT PAGE - Desktop Re-design
PRODUCT PAGE - Add To Bag Pop-up Desktop Design
ADD TO BAG POP-UP
Once the customer has added a product
to the bag, this pop-up will appear in the
right hand top corner. This is essentially the
‘quick-view’ bag where customers can
remove products from the bag if not
needed. This will send them to the
checkout process.
QUICK VIEW BAG - Mobile Re-design
REFLECTS THE DESKTOP QUICK VIEW BAG DESIGN:
Like the deskktop design, there are thumbnails of
products and options to remove products from the bag.
Option to Continue Shopping or Checkout.
4 for £100 reminder where appropriate.
QUICK VIEW BAG - Desktop Re-design
This is mroe reflective of the new
desktop product page design.
Delivery info is present here. View full
details is bigger and more of a button
making it clearer for the user.
CHECKOUT
O C T O B E R 2 0 1 6
CHECKOUT - Delivery Current
CHECKOUT - Re-design Desktop
DELIVER MY ORDER
Products are viewed as 2 on each row
with the potential in the future to allow
the user to chose how they would like to
view the products.
DESCRIPTIONS
Reduce the descriptions on the product.
The user can view more if they touch
the product.
CATEGORIES & BANNERS
Hide large images and banners on
mobile so that the user sees the
products immediately without scrolling.
SORT & REFINE
Sort and Refine is condensed and into
one tab to so that the user sees the
products immediately without scrolling.

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UX_UI_Re-design_HawesandCurtis

  • 1. MOBILE SITE J U L Y 2 0 1 6
  • 3. OVERALL DESIGN The icons and logo are generally too small and unclear to the user. ACCOUNT Not visible immediately, sits in the bottom of the menu. SEARCH BAR Not visible immediately, sits in the bottom of the menu. HOMEPAGE - Current Header
  • 4. HOMEPAGE - Header Re-design Option 1 MENU Removed ‘Menu’ since most users know what this icon is now. SEARCH BAR Search bar is present at all times. LOGO Hawes & Curtis Shield PROFILE ADDED Search bar is present at all times. Users could not access this easily previously. BAG Numbers appear in the bag as the user adds an item. They can access the bag at all times. OVERALL DESIGN Icons are larger and more visible making them easier to touch.
  • 5. HOMEPAGE - Header Re-design Option 2 LOGO Hawes & Curtis strip. SEARCH BAR EXPANDED
  • 6. NAV - Current Design MENU Currently, there are many layers, levels and repetitions - making it difficult for the user to navigate to where they want to get to. For example there are 3 click points just to get to SHIRTS. The user is taken to a different window each time. Current menu is split into collections (e.g Curtis Casual). New customers may not be familiar with these collections. CURRENT SHIRT JOURNEY:
  • 7. NAV - Re-design MENU The menu has been simplified so that there are less touch points and the customer’s journey is more immediate. The customer remains on the same window throughout their menu choices. DISCOVER MORE and BLOG have been added to mobile to increase brand awareness and customer engagement. SHIRTS EXAMPLE SHIRTS has now been split into the most-popular categories. Formal Shirts have more options whereas Curtis Casual and Weekend Shirts link straight through to the category. Users can still refine and sort on the next page.
  • 8. DESKTOP NAV - Current Design
  • 9. DESKTOP - Nav Re-design SHIRTSNEW IN SALESUITS SHOESCASUALWEAROUTERWEAR ACCESSORIES WOMENSWEAR SHOP BY TYPE SHOP BY COLLECTION FIND OUT MORE FORMAL SHIRTS WHITE COLLECTION SIZE AND FIT GUIDE BLUE COLLECTION JERMYN STREET SHIRTS BENGAL STRIPES THE BASKET WEAVE NEW ARRIVALS SALE SHIRTS PERFECT WHITE SHIRTS CURTIS CASUAL WEEKEND SHIRTS EXTRA SLIM SLIM CASUAL SLIM FIT SLIM HIGH COLLAR CASUAL CLASSIC FIT TAILORED BLACK LABEL CLASSIC SHORT SLEEVE NON-IRON The new mobile nav is based on the desktop but has been condensed to include the most poplular options. For example SHOP BY COLLECTION and FIND OUT MORE have been hidden in mobile.
  • 10. CATEGORY PAGE - Current Design PRODUCT VIEW Products are viewed as 1 at a time which can often be frustrating to shop as it slows down the shopping process. CATEGORIES & BANNERS The banners and body copy fill quite a lot of space before you reach the products or the sort & refine tabs. SORT & REFINE Long scroll down to get to sort & refine tabs.
  • 11. CATEGORY PAGE - Re-design PRODUCT VIEW Products are viewed as 2 on each row with the potential in the future to allow the user to chose how they would like to view the products. DESCRIPTIONS Reduce the descriptions on the product. The user can view more if they touch the product. CATEGORIES & BANNERS Hide large images and banners on mobile so that the user sees the products immediately without scrolling. SORT & REFINE Sort and Refine is condensed and into one tab to so that the user sees the products immediately without scrolling.
  • 12. SORT & REFINE - Current Design SORT & REFINE You have to scroll down to get to sort & refine and there are 2 sections where you can do this.
  • 13. SORT & REFINE - Re-design SORT & REFINE The sort and refine tab has been condensed into one tab at positioned top of the page so that’s a more immediate function for the user. CATEGORIES & BANNERS Banners have been reduced to live copy and sit underneath the sort and refine menu and above the products.
  • 14. PRODUCT PAGE - Current Design Currently there is 1 hero image of the product and 3 smaller images underneath. The product description is in Times New Ro- man which isn’t consistent with the brand identity. ADD TO BAG isn’t immediate enough. No option to GO BACK or CONTINUE SHOPPING. All details such as fabric, quality, click and collect, returns are visible as you scroll. These are large, detailed sections that are all open.
  • 15. PRODUCT PAGE - Re-design The shirts offer has been moved to the top providing a more immediate reminder to the customer. The product imagery has been condensed to a scroller for a more seamless user experience. The font is all Gotham to keep brand consistency. There is a reminder of the offer on the shirts page before you add to bag and then again before you pay. The other details have been collapsed down unless the user wants to view these, e.g the size guide, click & collect etc.
  • 16. ADD TO BAG - Current Design The current journey of adding to bag is quite confusing for the customer at the moment. ADD TO BAG button is quite far down after the product photo. Currently when you select ADD TO BAG it jumps to a position of the description and gives you the option of CONTINUE SHOPPING or CHECKOUT. However the CONTINUE SHOPPING button doesn’t take the customer back to the page they were on, it just jumps further down to THE DETAILS. There is no clear indication that anything has been added to your bag. EXAMPLE JOURNEY: Add to Bag Added To Bag Continue Shopping
  • 17. ADD TO BAG - Re-design The ADD TO BAG button is more immediate. When you have selected ADD TO BAG the button turns brown and you are given the option to CHECKOUT or CONTINUE SHOPPING. The CONTINUE SHOPPING button should go back to where the user was, for example if the user was on SLIM SHIRTS they would be taken back there. The bag icon at the bottom shakes and adds the number once an item has been added to the basket. When you touch ‘ADD TO BAG’
  • 18. SHOPPING BAG - Current Design The current bag icon takes you to another window and shows quite a detailed description of what’s in the bag before checking out. The secure checkout and Paypal buttons are repeated.
  • 19. SHOPPING BAG - Quick View Option This is a quick view of the bag that keeps the customer on the page they are on. This is an interim section so doesn’t need all the details that the checkout page does. If you have ordered SHIRTS, there will be a reminder message of the 4 for £100 offer. The customer then has the option to click back and ‘CONTINUE SHOPPING’ or they can go straight to checkout. They can remove items from their basket here too. If the customer has multiple products they can scroll down to see the rest.
  • 20. MOBILE SITE P H A S E 2
  • 21. MORE AREAS TO LOOK AT - MORE SHOPPING BAG DEVELOPMENT - CHECKOUT - INFORMATION PAGES - Help pages (Size Guide, Measuring, Delivery etc) - Wardrobe (Lookbook) - Hawes & Curtis (Careers, Stores etc)
  • 22. ICONS & INTERFACE A U G U S T 2 0 1 6
  • 26. MOBILE INTERFACE - Header ALL ICONS Hawes & Curtis Navy Blue outlines. MENU Removed ‘Menu’. LOGO Shortened Hawes & Curtis Logo. SEARCH BAR Search bar is present at all times. Line and white space with keyword comes out to the right when touched. PROFILE ADDED Profile Added BAG Bag shakes as the user adds an item and number appears.
  • 27. MOBILE INTERFACE - Footer NEWSLETTER SIGN UP New Icon. Within the footer. Moved to the top. SOCIAL ICONS New icons, moved to the top.
  • 28. DESKTOP INTERFACE - Header Icons Design 2 The Header has been split into 2 navs to make it clean and simple. THE BLOG & HERITAGE Can be added into the main nav or in the footer. NEWSLETTER SIGN UP Moved down to footer.
  • 29. DESKTOP INTERFACE - Footer Design NEWSLETTER SIGN UP Now within the top level of the footer. NEW SOCIAL ICONS FOOTER NAV Collapsable, similar to mobile design.
  • 32. PRODUCT PAGE & ADDTO BAG S E P T E M B E R 2 0 1 6
  • 33. PRODUCT PAGE - Mobile Re-design OFFER AT THE TOP: Strip across the top with offer on any shirts product and other categories with offers. PRODUCT SHOT MOVED TO THE TOP: The offer has been moved to the top providing a more immediate reminder to the customer. SCROLLER - PRODUCT PHOTOGRAPHY The product imagery has been condensed to a scroller for a more seamless user experience. REMINDER OF THE OFFER There is a reminder of the offer on the shirts page before you add to bag and then again before you pay. DETAILS COLLAPSABLE The other details have been collapsed down unless the user wants to view these, e.g the size guide, click & collect etc. Delivery details default to open.
  • 34. PRODUCT PAGE - Desktop Re-design SCROLLER - PRODUCT PHOTOGRAPHY The product imagery has been condensed to a scroller for a more seamless user experience. REMINDER OF OFFER (SHIRTS PAGES) There is a reminder of the offer on the shirts page by the add to bag. DETAILS & DELIVERY INFO COLLAPSABLE The other details have been collapsed down unless the user wants to view these. More info anchors to the bottom of the page where there are more detailed descriptions. Delivery details default to open.
  • 35. PRODUCT PAGE - Desktop Re-design
  • 36. PRODUCT PAGE - Add To Bag Pop-up Desktop Design ADD TO BAG POP-UP Once the customer has added a product to the bag, this pop-up will appear in the right hand top corner. This is essentially the ‘quick-view’ bag where customers can remove products from the bag if not needed. This will send them to the checkout process.
  • 37. QUICK VIEW BAG - Mobile Re-design REFLECTS THE DESKTOP QUICK VIEW BAG DESIGN: Like the deskktop design, there are thumbnails of products and options to remove products from the bag. Option to Continue Shopping or Checkout. 4 for £100 reminder where appropriate.
  • 38. QUICK VIEW BAG - Desktop Re-design This is mroe reflective of the new desktop product page design. Delivery info is present here. View full details is bigger and more of a button making it clearer for the user.
  • 39. CHECKOUT O C T O B E R 2 0 1 6
  • 41. CHECKOUT - Re-design Desktop DELIVER MY ORDER Products are viewed as 2 on each row with the potential in the future to allow the user to chose how they would like to view the products. DESCRIPTIONS Reduce the descriptions on the product. The user can view more if they touch the product. CATEGORIES & BANNERS Hide large images and banners on mobile so that the user sees the products immediately without scrolling. SORT & REFINE Sort and Refine is condensed and into one tab to so that the user sees the products immediately without scrolling.