Herryanti Herman

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Publications: • December 2006, Outsourcing Semakin Penting Untuk Kelancaran Bisnis Utama • March 2007, Desktop Management Services (DMS) Presenter : • Metrodata Solution Day 2008, The Beauty of Outsourcing • Metrodata Solution Day 2007, Outsourcing : Desktop Management Services Training : CISA ITIL v 2 & 3 Foundation Training FRONTLINE COMMAND Foundation Training Microsoft SQL Server 7 Cisco System Networking Academy Softskill : - Entrepreneurship, Jakarta, 2011 - Strategic Think - 7 Habits, Jakarta, 2011 - Strengthening Your Strategic & Critical Thinking, Jakarta, 2010 - Impact and Influence, Jakarta, 2009 - Plan and Control, Jakarta, 2009 - Hak-hak Karyawan Kontrak, Jakarta, 2008 - ...

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Herryanti Herman

The Secret Sauce of Successful Teams

12 things Disney and Pixar teach us about customer support.

How To Deal With Angry Customers Without Losing Your Cool

10 Best Practices of a Best Company to Work For

14 Tips to Entrepreneurs to start the Right Stuff

Mapping the customer experience: innovate using customer experience journey maps

Introduction to IOT & Smart City

The Art of the Presentation

11 Stats You Didn’t Know About Employee Recognition

10 Shocking Stats About Disengaged Employees

10 Traits Of A Great Employee

Statistics On The Importance Of Employee Feedback

20 Inspirational Leadership Quotes

17 Desk Stretches That Will Keep You Alive!

10 Ways Your Boss Kills Employee Motivation

Accelerating The Journey to IT as a Service (ITaaS) by leveraging Cloud Services Brokerage

Think Globally, Act Locally: Top Issues

11 Scary Statistics About Stress At Work

Poor Self-esteem: Just Beat It!

Leader's Guide to Motivate People at Work