Transportation engineering

1. SERVICE LEVEL
BENCHMARK IN URBAN
TRANSPORT
HERMEN CLÉUSIA DABO – 22MCT007
ARYAN KUMAR SINGH – 22MCT008

2. Indian Scenario
Cities are sprawling
Environmental
Degradation
Declining PT & NMT
Low Investments
Supply Side Focus
Poor Enforcement
Multiple Institutions
Poor Traffic Sense in
People
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3. Need for improved mobility
 Improved economic potential of the
city
 Improved Quality of Life
 Liveable Cities
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4. Sustainable Urban Transport
 Priority to Non-Motorized Transport
 Support Public Transport
 Land use Transport Integration
 Parking Management
 Safety
 Freight Management
Aim to provide affordable:
Accessible
Equitable
Comfortable
Secure
Environment friendly
Transport services
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Major components of sustainable transport
Manage
Demand
Manage
Supply

5. Introduction of SLB
Standardized
Service
levels
Benchmarks
In order to measure the quality or level of
Urban Transport in a city MoUD has issued
guidelines in 2009 under the title SERVICE
LEVEL BENCHMARK IN URBAN
TRANSPORT.(URL- iutindia.org / moud.gov.in)
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GoaI framework for Benchmarking
Specifies service delivery goals
that should be achieved
Indicators as per a uniform
definitional framework
GoaI is to integrate these
with all future programs
Refers to LOS, not
quantity of assets

6. Benefits of SLB
• Assess the GoaI in ensuring
optimum allocation of
resources and their utilization
by the cities.
• Help to assess the impact of
investment made in UT
• Help in identifying general short
comings in infrastructure and
service delivery
• State/City authority can use to
set and track their
performance improvement
• Guide in formulating a general
policy for future interventions
and investment requirements
in UT
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7. 10 Benchmarks Areas of Interventions
 Public transport facilities
 Pedestrians infrastructures facilities
 NMT facilities
 Level of usage of ITS facilities
 Travel speed along major corridors
 Availability of parking spaces
 Road safety
 Pollution levels
 Integrated Land use transport system
 Financial sustainability of PT by bus
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8. Indicators of Benchmarking
1. Public Transport facilities
6 indicators
2. Pedestrian Infrastructure facilities
3 indicators
3. Non-Motorized Transport facilities
3 indicators
4. Level of ITS facilities
5 indicators
5. Travel speed along major corridors
2 indicators
6. Availability of parking spaces
2 indicators
7. Road safety
2 indicators
8. Pollution levels
4 indicators
9. Integrated land use transport system
7 indicators
10. Financial sustainability of public transport
3 indicators
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9. 2023
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Stakeholder Consultation at all stages
Methodology

10. Methodology
Study Area Delineation
Marking the administrative units of city
limits like municipal corporation or
continuous development area etc.
Marking the public transport routes
covering the urban and sub-urban
network.
Preparation of base maps in GIS /VISSUM
software
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11. Methodology
Data Collection
Secondary Data Collection
Development Authorities
Municipal Corporation
STUs/SPV
RTO
Traffic Police
Primary Data Collection
Boarding alighting survey
Bus occupancy Survey
Bus stop headway count survey
Road Inventory survey
Intersection Survey & Interchange Survey
Speed and Delay survey
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12. 2023
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Sampling
Methodology
Data Collection

13. 2023
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Sampling
Methodology
Data Collection

14. 2023
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Methodology
Detailed Analysis of Data
 Preliminary data analysis
 Calculation of Level of Services
(LoS)
 Preparation of Report Card
Monitoring of LoS
 Annual monitoring of
level of services
Stakeholders Consultation
 All stages

15. CASE STUDY - AHMEDABAD
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16. Public Transport Facilities
L1 – Presence of Organized Public Transport System in Urban Area (%)
L2 – Availability of Public Transport
L3 – Service Coverage of Public Transport in the City
L4 – Average Waiting Time for Public Transport Users
L5 – Level of Comfort in Public Transport
L6 – % of Fleet as per Urban Bus Specifications
Calculated LoS = L1 + L2 + L3 + L4 + L5 + L6
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17. Public Transport Facilities
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Parameter Input Source
Total Number of Buses in the City –AMTS
671+BRTS 96
767 STU s
/SPVS
Total Number of Buses Under
the ownership of STU/SPV
767 STU s
/SPVS
Presence of Public Transport
System in Urban Area(%)
{b/a}*100
Organized Public Transport System In Urban Area
Parameter Input Source
Number of Buses operating
in a city on any day
767 STU s
/SPVS
Total Population of the City 56,88,093 Census
Availability of Public
transport/1000 population
Calculate
= [a / b]
Availability of Public Transport

18. Public Transport Facilities
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Parameter Input Source
Total length in road Kms of the corridors on
which public transport system ply in the city
576(AMTS)+45
(BRTS)=621 KMS
STU s
/SPVS
Area of the Urban limits of the city in Sq. Km. 559 Master Plan
Service Coverage Calculate=[a / b]
Service Coverage of Public Transport in the city

19. Public Transport Facilities
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Average waiting time for public transport users
Avg. waiting time for each route during Peak
Hr.:
- By sorting route name, time, bus stop and
direction
Avg.
waiting
time
for
AMTS-
23
MINS
Avg.
waiting
time
for
BRTS-
3.4
MINS
Bus stops having frequency of 10
mins
Primary Survey Required: Headway count survey at identified bus stops
Secondary Data- STU/SPV ,Transport department, private operators if
available. for list of bus stops in city

20. Public Transport Facilities
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Level of Comfort in Public Transport
Primary Survey Required: Passenger Count Survey inside buses along identified routes
Secondary Data- STU/SPV ,Transport department, private operators if available. for list of all public transit routes
Mapping of each PT corridor on GIS platform
Bus Occupancy Survey on – 18 Bus route
Formatting Data for Analysis
Level of comfort of PT for peak hour :
- Passengers on board/availableseats;
calculated at each bus stop for each route.

21. Public Transport Facilities
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% of Fleet as per Urban Bus Specification
Parameter Input Source
Total Number of Buses in
City=1153(AMTS)+112
(BRTS)
1265 RTO
Total Number of Buses as
per Urban Bus
Specifications= 448+112
300 STU/SPV
% of Fleet as per Urban
Bus Specifications
Calculate
= [a / b]*100

22. Overall LoS - Public Transport Facilities
Overall LoS= L1+L2+L3+L4+L5+L6=1+4+1+4+2+3
Calculated LoS = 15 Over all LoS = 2
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23. 2023
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Preparation of Report Card

24. 2023
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Preparation of Report Card

25. Thank you
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