- Lululemon is a Vancouver-based athletic apparel company founded in 1998 that sells yoga, running, and fitness clothing. It currently has 289 stores across 5 countries and is focusing on international expansion.
- Lululemon's target market is primarily women ages 18-34 who are college-educated, professional, and have a moderate to high income. Men have become a secondary target market.
- Since going public in 2007, Lululemon's stock has significantly outperformed the S&P 500 and its competitors. It has experienced rapid revenue and store growth but faces challenges from quality issues, competition, and limited brand recognition in some markets.
2. COMPANY INFORMATION
• Based in Vancouver, Canada
• Founded in 1998. Public Company (LULU: NASDAQ)
• Sells Yoga, Spin and Run Apparel
• First Store Opened in 2000 (in Vancouver)
• Currently 289 stores in 5 different countries (Canada, US, UK, Australia, NZ)
• Recently Opened showrooms in Germany, Singapore, Netherlands and China.
• Mission: “To help people live longer, healthier, fun-filed and stress free lives.”
• Current Marketing Strategy: Community-Based, Grass Roots Branding Strategy
Revolving Around Retail Outlets.
SOURCE: COMPANY WEBSITE
3. TARGET MARKET
• PRIMARY”CORE” MARKET
• Female Age 18-34
• College Educated
• Professional
• Moderate to High Disposable Income (Not Cheap)
• SECONDARY MARKET
• Women (Other)
• Girls
• TERTIARY MARKET
• MEN (18-65)
SOURCE: SEE NEXT 2 SLIDES
5. COMPANY PERFORMANCE
• Since August 2007, the stock is up over 240% VS the S&P 500 up only 36.6%
• Over The Same Time Period. Competitors Like NIKE (NKE), GAP (GPS) and
UNDER ARMOUR (UA) are up 238%, 132.9% and 321.5%, respectively.
• Revenue US$1.37 Billion (FY 2013)
• Fastest Growing Sales Contribution is Online (Currently 16.5% of All Sales)
SOURCE: NASDAQ.COM (LULU: ANNUAL REPORT 10-K)
7. SWOT ANALYSIS
STRENGTHS Innovator. Has innovation in it’s DNA
Community Involvement
High Quality Products (despite recall)
WEAKNESSES Image Hurt by Scandals
High Prices
Seen as a Yoga Brand despite efforts to Expand
OPPORTUNITIES Sports Apparel Industry Poised to Keep Growing
Trend Toward Healthier, More Active Lifestyles
- Older Demographics and Women Becoming More Active
International Expansion
THREATS Companies with Better E-commerce
Sports Clothing Industry is Highly Fragmented
Constantly Changing Landscape (fashion trends, tough
competition and more price-conscious shoppers)
10. RECOMMENDATIONS
Focus on investing in E-commerce not just Social Media.
§ The company always talks about how many stores it is opening.
§ All together shift focus to “Etailing” in order to expand more rapidly.
A larger “International” advertising strategy should be developed
§ Define the brand as a multi sport lifestyle brand.
§ Focus the ads towards the E-commerce platform as opposed to the stores
§ More visibility online (banner ads, more aggressive Adwords, Affiliate program)
Social media should attract more than one segment
11. E-COMMERCE LULULEMON VS GAP
• LULU Online Sales 226MM Vs. GAP Online sales $2.1B
• LULU Response time 2.20 seconds Vs. 1.72 seconds for GAP
• LULU Conversion Rate 3% Vs. Gap conversion rate of 3.3%
• LULU Monthly Emails 7 Vs. 27Monthly Emails for Gap
• LULU Monthly Visitors 1.2MM Vs. 34MM Visitors for the Gap
• LULU Affiliate Marketing CJ Vs. Not Available ????
Source: Internet Retailer