1. Henry Calhoun
Oakland, CA 94621
510-553-1586-home 650-888-6594-cell
enrede.hounjac8@gmail.com
SUMMARY:
Computer Literacy Assistant with 5 years of experience working with beginning computer users in a
diverse public library environment, using non-technical communication, to help patrons with setting up
email accounts, Internet job searches, Access, Excel, PowerPoint, Word and minor operating systems
problems.
EDUCATION:
City College of San Francisco, CA
Associate of Science Degree (AS) Computer of Information Science 1997
 CompTIA Certification: A+ Certification – 1999 , Network+ 2009, Security+ 2011
 City College of San Francisco Certificate: Microcomputer User Support 2003
 City College of San Francisco Certificate: Databases MS Access 1999
 Fred Pryor’s Seminars Certificate: Windows 1996
 City College of San Francisco Certificate: Disk Operating System (DOS ) 1994
 City College of San Francisco Certificate of Appreciation Audio/Visual Services 1993
PROFESSIONAL EXPERIENCE:
City College of San Francisco, San Francisco, CA
Site Supervisor/Campus Manager 12/13/1993 – 8/16/2013
Duties:
 Data Entry bi-weekly payroll
 Information Services Receptionist provided public information about campus facility
 Created Inventory database of supplies using MS Access
 Ordered office and campus supplies maintained file systemof invoices etc.
 Called service repair order for vending machines and duplicating equipment
 Assist faculty and staff with campus surveys and student class count, course evaluations
 Secure class rooms, computer labs and audio/visual equipment
 Audio Visual equipment setup for meetings and class room instructions
VOLUNTEER SERVICES
 Mastick Senior Center Computer Literacy Assistant 2013 to Present
 Oakland Public Library Elmhurst Branch Computer Literacy Assistant 2012
 Alameda Free Library Computer Lab Aide 2010 to Present
 Alameda Reads Computer Tutor 2011 to Present
 San Leandro Public Library Computer Tutor 2015 to Present
 Potrero Hill Computer Services Recycling Center 1996