The document discusses the key components of effective interpersonal communication in the workplace, including delivery method, message content, minimizing noise, and obtaining feedback. It also examines the importance of interpersonal communication skills for fitting well in a business profession and ensuring effective communication within a company to achieve organizational goals. Elements like listening, verbal and nonverbal communication, and assertiveness are identified as life skills that are crucial for interpersonal communication in the workplace.
Interpersonal Communication Skills Vital for Workplace Success
1. Interpersonal Communication And The Workplace
INTERPERSONAL COMMUNICATION IN THE WORKPLACE
Introduction
Communication occurs in the day to day life situation Hynes, G. E. (2015). People pass messages from one individual to another through
communication. This makes communication to be taken for granted. Communication may not be that easy as it is the assumption of most of the
people, but it is important to understand that for communication to be effective proper communication skills need to be applied. Communication is
simply defined as the act of passing information from one person to another or from one place to another. Although this might be a simple definition, it
can also be complex to understand how communication can be effective. Communication occurs in different forms, it can...show more content...
Delivery method: An appropriate delivery method should be chosen to ensure the method is delivered in an effective manner. Communication methods
are so diverse and this calls for an appropriate delivery method to be used. Some of the methods commonly used are instant messages (IM), email,
letters, signs, posters, videos, screenshots, telephones, notes, forms, written documents, and more.
Message content: Message content should be well detailed so that the receiver can clearly understand it. At instances where the content has some
connections with the expectations of the receiver, then the receiver understands it better.
Noise: This is also another important component in communication. Anything which distorts effective communication is considered to be noise, thus in
any communication to be effective, noise should be so much minimized so that the receiver can understand the information well.
Feedback: This is the response obtained after a message has been send to the receiver. This enables the sender to understand whether the message which
has been send has been well interpreted.
Elements of interpersonal communication in the work place
Importance life skills are key to any interpersonal communication to fit well in the business profession. A company has to be very effective in
communication so that it may ensure that its team is working towards achieving the goals set by the company. Thus this calls for proper use of the
skills necessary for this
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2. How Has Writing Improved My Writing
Writing Is a kind of typing symbols, letters and other writing tools to help the writer communicate with the reader or connect his ideas. It is the fourth
skill in language skills and the most one that needs creation and imagination. In this essay, I am going to write about the importance of developing
writing. Writing have a lot of advantages that if the writer improved his writing these advantages will increase. Firstly, it is required in the daily life in
a very wide range. For example, you need to write e–mails to your professors, applying for a job, writing a research and a lot of other stuff that needs
to be tangible. Secondly, writing helps the writer to plan his goals perfectly. According to a research, most people who succeeded in
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3. Analysis Of Elizabeth I 's Speech
The subject of gender appears as one of the main topics these three samples of Elizabeth I's speeches. While she commonly mentions gender to sound
humble and motherly, she also combines her gender with her knowledge to drive her points when explaining or avoiding topics, influencing the
people's opinion, and rallying the people. Some of these ideas have been captured in her portraits. Elizabeth uses her gender and knowledge to make
herself appear as a humble queen who knows she does not deserve the crown while still using this information to her advantage. Right at the beginning
of her Speech to the Commons, Elizabeth explains that, "The weight and greatness of this matter might cause in me, being a woman wanting both wit
and memory, some fear to speak and bashfulness besides, a thing appropriate to my sex. But yet the princely seat and kingly throne wherein God
(though unworthy) hath constituted me..." She uses this tactic to explain why she cannot answer Parliament's concern about her single state. She also
mentions "a philosopher whose deeds upon this occasion I remember better than his name..." By using this philosopher's deeds and her gender,
Elizabeth creates a solid argument. While it is possible that she did forget the philosopher's name, pretending to have forgotten his name would have
also strengthened her argument of using her gender to stay her answer. She also shows humility in The "Golden Speech" when she speaks about the
Lower House discovering the harm
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4. Persuasive Essay On Hunting Animals
How many animals will have to go extinct for humans to stop hurting mother nature? Humans have been hunting animals since the beginning of time;
hunting animals can go back to about 1.8 billion years ago. Killing big game became the new sport and has been happening for centuries. Many U.S.
presidents such as Roosevelt did it. Many wealthy people did it for fun and bringing back the animal or part of the animal was to show how well the
hunt went. Hunting animals for sport wasn't a problem until these animals were being poached so much that the death rate overseeds the birth rate of
these animals. Trophy hunting is a big problem in our modern day society and if we don't do something to change this we won't be able to share these
amazing creatures with our future generations. People use animal parts for many things such as big cat fur for coats or fashion. They use elephant
tusks because it's made from ivory to make jewelry and in some chinese culture they use it as medicine("Rescuing Africa's Elephants." pg 6). You
would think that because they are many act such as The Endangered Species Act that people who follow the rules and not hunt these beautiful species
but some people have to do it to feed their families sometimes. Rhino horn was reported to be selling for $65,000 per 2.2 pounds in 2012, making it
more expensive by weight than gold, diamonds or cocaine. These goods would help feed families and supply them in the time of need.There are
many pros and cons to this poaching endangered animals issue. There are several cons such as extinction for these animals. Some poachers say they
have to do it to feed their families. A 33 year old kenyan man said the he was kind of forced into the business due to drought and famine. That is a con
to some people who hunt these animals is having enough money to support their family. The reality is that two–thirds of wild animals will go extinct
by 2020 and the ESA (endangered species act) has helped but it will not save every animal for sure.
This a worldwide problem and we need to act fast to save these helpless animals. Two major conservation groups predicts dire circumstances for the
world's wild animals .warning that two–thirds of vertebrate populations could
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5. Pros And Cons Of Paraphrasing Essay
Paraphrasing: Pro or Against Plagiarism?
Paraphrasing is the process when we read someone's ideas or statements and then re–write it in our own words, while the same time we have to be
careful to keep the original meaning. According to J. Brianna who says that academic writing leads the writers to taking the information from the
essential passage to their own words can influence their effective opinion and credible work. There are almost few or no quotations at all in a
paraphrased text. It is because paraphrasing reflects the understanding of a person rather than the writer who has presented the original work. However,
some people believe that to use the direct quotation is more helpful than paraphrasing because it can be a powerful rhetorical...show more content...
When write an essay, students may notice that paraphrasing will establish their credibility and also the effectiveness of making an argument based on
their understanding. Paraphrasing is credible, thorough re–statement from the original passage when we make it in our own words. Because when
paraphrasing a complicated passage, it will helps the students to establish the trust with the reader. If a student directly quotes a difficult passage
without analysis it or further explanation, it appears that she or he does not understand the idea. Furthermore, it will increase student's effectiveness in
making argument. When we have ability to paraphrase the passage properly without interrupting the essential meaning of the text then using our own
words, it will be understood by the reader because they can easily catch the purpose of our writing. One result of a study related to paraphrasing strategy
who conducted by Choy and Lee (2012) which to increase students' writing achievement, shows that paraphrasing strategy instruction improves
students' academic writing. Contrarily, direct quotation helps to give credible writing which shows the actual language used by the author of the
source with evidence. It provides the original claim of the author to show to the reader or audience what exactly the author says so there is no suspicion
or misinterpretation on the author's
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6. Reflection On Introduction To Writing
I'm coming to you today to discuss my reflection after taking one of my prerequisite, Introduction to Writing (WRTG 101). Which is an introductory
course to give you the basic knowledge of writing. Because I'm a Psychology Major at University of Maryland University College I looked forward
to taking this class, because it has helped me enhanced my skills efficiently in grammar, and writing to help further my career as a psychologist and the
ability to communicate on paper. Although, this class had many challenges, even though, I had taken a writing class fifteen years ago, my freshman
year in college, I still wasn't proficient enough to write a professional letter or essay. Before taking this class, I had no passion to write. My writing
would be all over the place, my events would not be in sequence, along with poor grammar, I would have to many ideas and unable to narrow down
a topic, which in turn my supporting sentences were not supporting. Also, I didn't know how to cite my material or properly cite my references. I
was scared I would fell this class, because I felt I didn't know just the basic knowledge of writing. Although, once upon of time, I had no passion for
writing, I have a little more confidence, because I learned the basic knowledge in writing, grammar, and in punctuation. Also, I feel introduction to
writing has offered me the accomplishments needed to become a more successful writer, as well as, the confidents to be a more proficient and active
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7. Paraphrase Of Hi Crystal
Hi Crystal , I have the same problem with paraphrase. I will try to summarize a source material to explain a point of view. I unaccidently ended up
paraphrase a paragragh out of the text book. Which cause me mess up my references and in text citations. That's why I try to use proper essay
structure, free writing and writing down points to make sure is my APA style correct (Chamber,n.d; Ridley,n.d)
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8. Writing is way that we can express ourselves, it is a way to interface ideas and thoughts and to prove a point. Throughout my writing experience or
process I have struggled with writing especially using details or really expressing myself my work. In this course Facts & Fiction: Portraits in World
Art I expect to gain more knowledge on how to write a perfect essay, story, letter, and assignment. I expect to learn new genres and rhetorical
situations. I also think my writing will improve academically and I will develop my skills in writing. Also taking my writing to a different point of
view, level, and writing something different rather than the usual. I look forward to getting feedback from my peers and learning their thoughts on my
writing and how they can help me improve.
Reading and writing were two things my parents use to always push me to improve and work on more often. They always told me they are the
essentials of everything thing. Even though I disliked both at a young age as I grew older I preferred writing because I can always change the
way I write and write from my point of view, really be creative with it and prove my point. Growing up I always loved writing short stories
especially scary stories. I always was creative with them and even made them realistic. To write an essay I usually have a couple of steps writing an
outline, and the thesis a draft and finally a final draft. The most difficult part about this is writing the thesis because the whole essay revolves the
thesis because it summarizes the whole essay. At the end of some essays, I had to use citations to do that there were many websites that helped me
cite sources such as easybib which was a really simple process. So, citing sources was one of the easiest things about writing the essay.
Writing to a teacher is way more complex then writing to a fried or a family member. Writing to a teacher is way more complex, I must make sure
that everything is on point or it reaches the state of protection. Which is having the right format, a great thesis and really conveying the point of the
essay. Writing to a friend or a family member is much easier I usually don't focus on grammatic errors or writing a perfect thesis. Today some of us don't
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9. Abolish High School Essay
Education is always a controversial topic. Especially that topic is about high school to educate. Rebecca solnit emphasizes that high school has a
inaccurate system to educate, it identity students that who they are in the rest of life, people should escape from it. Also high school like a jail, you
have to conform or take the punishment.However, I disagree with her, because I believe high school is an important part of life, and high school direct
ways for students to be successful. In 'Abolish high school' by Rebecca solnit, she writes "High school is often considered a definitive American
experience, in two senses: an experience that nearly everyone shares, and one that can define who you are, for better or worse, for the rest...show more
content...
Teachers guide me walk on the right way again, they talk to me about future and how wonderful thing would happen in high school. I feel hopeful
again, I start learn again with my friends in high school, we help each other, and encourage each other, Also the teachers would helped us in anytime
we have problem. Overall, I believe high school is a most important of life. it has helped you make yourself feel better about who you are. I glad I
was the part of high school. Secondly, rebecca solnit statement that high school like a jail, you have to conform or take the punishment. In the text, she
writes that "high school in America is too often a place where one learns to conform or take punishment–––and conformity is itself a kind of
punishment, one that can flatten out your soul or estrange you from it. Which means if you don't conform it you would get punishment from it, it is
a wrong system for teens, they should be different not just follow the rule. In my case, I would say that, students should follow school's rule and
follow it not break it. For example, when teen graduate from high school, they have to facing the challenge from the society and workstations. If you
don't follow the company's rule which means you would be fired,I believe no one like those employees who break rules and didn't follow it. I agree
that high school formulate a rules which students have to conform or take the punishment . If students have no ideas comply with rules in
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10. Reflective Essay on College Writing
Reflective Essay on College Writing
This semester was my very first semester as a college student. Being the first, it was probably the semester I would learn the most in. I learned the
expectations for writing that I will have to live up to for the next four years of my college career. Though my high school teachers were usually
demanding because I was in the Honors English section throughout high school, writing in college has still ?raised the bar? for me. Also, in high
school, we would have weeks to pick a topic, create a thesis, outline the paper, write the paper, and then revise the paper. In college, the timerestraints
are not quite as lenient. I?ve had to learn to manage my time and be more productive with what free moments I...show more content...
I definitely learned a great deal from our discussions about this book. I really did not like it at all until the class sat down and analyzed the many
levels Conrad addressed in his story. I thought the endless paradoxes in the book, once brought to light, were actually very interesting. My
favorite section, however, was the poetry unit. I really enjoyed the poem ?The Blues? by Billy Collins the most because of my respect for music. I
think Collins really makes a point in his poem about just how important music is and how it allows people who are very different to connect on
many levels. I also loved ?Love Calls Us to the Things of This World? by Richard Wilbur. The imagery in this poem was absolutely amazing, and I
adored how he made the ordinary things seem mystical with his words. I loved how the laundry became angels. If only we could look at the world
from that point of view more often, it would be a much happier place.
The criticisms in college have even been somewhat enjoyable and interesting to read. I think I began to like the stories and poems we read in class
more and more as we discussed them and looked at different authorities? opinions. I found a lot of the information in the databases very useful. For the
Antigone research project, the JSTORS database gave me hundreds of articles dealing with my topic. I could narrow down what I was looking for and
find numerous
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11. Personal Experience During an Interview Essay
When I think of the word interview I think of it as a series of questions asked from one person to another to seek information. In my previous
assessment we were asked to interview a fellow peer, on their personal experience of QIBT so far this year. We were not given any question, but
made to think of our own. As we were interviewing our peer another peer was marking us on our overall ability to interview. This piece of reflective
writing will be an explanation of what I thought my personal strengths and weaknesses were throughout my interview.
Through reflecting on my previous interview I was able to pull apart both positives and negatives aspects of my interview allowing myself time to look
into the effects that the negative...show more content...
Whilst the open ended questions allowed deeper responses as spoken about above it was also evident that these questions allowed Mary Doe to feel
comfortable throughout the interview as she was allowed to express her own open thought rather than having a written script of multiple smaller closed
ended questions. REF
The safe environment was carried through the whole interview. I concluded the interview by asking Mary Doe if she had any concerns or further
questions she would like to talk about. This continues the safe environment feel, which I created throughout the whole interview.
Once finishing the interview I recall thinking that I had forgotten one major factor within the interview, which was taking notes. This would have to
be my only major weakness that I found I had whilst interviewing Mary Doe. At the time I was so focused on eye contact, so it was really easy for
myself to just ask the questions and get lost in the answer whilst trying to figure out what question to ask next. The lack of note taking in response to
Mary Doe's answers left me forgetting to listen one hundred percent as I was switching focus to what came next. When researching how I can
improve this skill there was a lot of positive feedback on how to strengthen this skill. One that I shall be focusing on for future interviewing
opportunities is to continually jot down small phrases as spoken, any specific information that is useful
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12. What Does This Passage Paraphrase Mean
Peter Ze Mr. Telles English 2 CP Aug 10, 2017 Man's Search for Meaning Retype passageParaphrase this passage in your own words.How does this
passage reflect the theme or author's message for this book as a whole?Make a personal connection to or commentary on this passage. 1A thought
crossed my mind: I didn't even know if she were still alive. I knew only one thing–which I have learned well by now: Love goes very far beyond the
physical person of the beloved. It finds its deepest meaning in his spiritual being, his inner self. While the prison guards were torturing the author's
group of prisoners, the author felt his desperation for the meaning of human life. However, the author rejected his idea, after he recalled his memory
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13. Introduction: In Deborah Brandt's essay "Sponsors of Literacy," Brandt describes the process of how people become literate, the effect of their
experiences, and influential people on their learning. The term that Brandt uses frequently to describe those who have a profound influence on a child's
learning is "literacy sponsor." She defines literacy sponsors as, "Agents, local or distant, concrete, or abstract, who enable, support, teach, model, as
well as recruit, regulate, suppress, or withhold literacy–and gain advantage by it in some way," (Wardle 46). Essentially, Brandt is saying that every
literate person has had the support of a person or idea that inspires their desire to read and write. The concept of sponsorship can be applied to fields
outside of reading and writing too. There are sponsors of science, sponsors of art, and sponsors of medicine. Similarly, these sponsor help students
learn to understand the principles of their individual fields. This paper focuses on the sponsorship of first–year and second–year University of
Minnesota Medical School students from the Nu Sigma Nu fraternity. Data was collected through interviews with four students from this fraternity.
The guiding question for this research paper was, "Can Brandt's definition of literacy sponsor be applied to other fields of learning, such as the
medical field." If it is found that the definition for sponsorship can be applied to the medical field, then sponsorship can be applied to other
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14. Essay on Listening for Understanding
Listening for Understanding
Listening is an important form of communication. Unfortunately, many people who do not know how to listen believe they can listen well. They
often say "I have been doing this all of my life of course I can listen". Listening is not inherited, or a personality trait, it is a skill that must be worked
on and practiced.
Anybody can become a good listener if they are committed to learn how and are willing to work hard. The first mistake that people tend to make
when listening is to not make any type of comments while listening. They tend to just stand there and listen while the speaker talks. This can become
very frustrating for the speaker and the listener. While the speaker may feel like he isn't being...show more content...
Try to listen to what the speaker is trying to say and not to what is making you angry. Summarize the main points of what the speaker was saying so
that the focus is on the speaker and not you. It is always important to try and listen objectively no matter what the speaker is trying to say. By doing
this, you will become a better listener and more able to communicate with others concerning subjects that might normally make you angry to the point
that you would no longer be able to carry on a working conversation with that individual. This will make you especially valuable in the management
industry where, as a rule, people will come to you with problems that need to be resolved.
It is important to listen carefully and to withhold personal judgement. This is especially true when the subject matter or the position taken by the
speaker is making you angry. In this circumstance, your interjections, if not thoroughly thought through, may just make the person defensive. Problems
can also arise if you are too nice and give a lot of positive comments. People like it when they are being praised. This can alter what the speaker is
saying. If you continue to give positive comments the speaker will continue to want more of them from you. If you want to find out what the speaker is
really thinking you need to listen and withhold evaluation.
As well as withholding evaluation one must also show patience. While many
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15. My Writing Skills Improved Over The Last Semester
My Writing Skills have improved Over the Last Semester
While attending writing class, I learned about the 4 steps in writing, bases for revising, organizing, and connecting specific information, and I also
learned about the different types of essays such as descriptive, narrative, process, cause and effect and argumentative essay. I have been a student at
Milwaukee Area Technical College for 1 semester, and over the course of my enrollment I have grown and learned more that I knew prior to attending
this writing course. Participating in this writing class has taught me so much more than stuff about literature and language, it has taught me another
way of expressing myself. I have learned here how to write and express myself, how to think for myself, and how to find the answers to the things that
I don 't know. Most importantly I have learned how important technique, outlines and organization are. My goal in this paper is to inform writers about
how my writing skills have improved.
Learning about the different type of writing styles and steps of writing was the most interesting. Descriptive essays are my favorite to read and
write. If I was to write about a person, I would select a dominant impression of the person using details to convey that impression. I would also
choose details to support the topic sentence. Descriptive essays help give readers vivid image in their mind. When I write descriptive essays, I use 4
steps ; I select a subject, Select details that support my
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16. Tips on Paraphrasing
Paraphrasing
Within academic writing it is advised that a combination of both direct and indirect quotes (paraphrasing) are used. Often it is better to paraphrase
what an author has said as opposed to using lengthy direct quotations. But what does it mean 'to paraphrase'? According to the MacMillan English
Dictionary (MacMillan, 2012:online), to paraphrase is "to express what someone else has said or written using different words, especially in order to
make it shorter or clearer." When you paraphrase another author's writing you rewrite their argument using your own words, phrasing and interpreting it
in your own way.
How to paraphrase
change the vocabulary
reorganise the structure of the argument...show more content...
The nurse manager, nurse clinician, and clinical nurse specialist, as the designated experts, do not take patient assignments. The resource nurse is not
only a caregiver but a resource to the other caregivers. Within the staff nurses there is also a hierarchy of seniority. Their job is to give assigned
patients all their nursing care.
Why this is plagiarism
Notice that the writer has not only "borrowed" Chase's material (the results of her research) with no acknowledgment, but has also largely maintained
the author's method of expression and sentence structure. The phrases in red are directly copied from the source or changed only slightly in form.
Even if the student–writer had acknowledged Chase as the source of the content, the language of the passage would be considered plagiarized because
no quotation marks indicate the phrases that come directly from Chase. And if quotation marks did appear around all these phrases, this paragraph
would be so cluttered that it would be unreadable.
17. 2. A Patchwork Paraphrase
Chase (1995) describes how nurses in a critical care unit function in a hierarchy that places designated experts at the top and the least senior staff nurses
at the bottom. The experts – the nurse manager, nurse clinician, and clinical nurse specialist – are not involved directly in patient care. The staff nurses,
in contrast, are assigned to patients and
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18. Meaning To Paraphrase Essay
Despite the value of paraphrasing in building and negotiating meaning sometimes there is a lack of appreciation of it's use. Nurses may be reluctant to
employ the paraphrase out of fear of appearing inept or poorly informed. They often think they should automatic understand what patients are
experiencing, and may feel foolish in not knowing. It is virtually impossible for nurses to fully appreciate what patients are experiencing until an effort
is maid to understand. Each patients experience is unique, and subjective. To believe there is an objective reality that is applicable to all patients is
unrealistic. At other times, reluctance to paraphrase stem from a fear of reinforcing a patient's negative state. For example, when patient's
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19. Romeo And Juliet Argumentative Essay
Romeo and Juliet Argumentative Paper
Have you ever heard of a story about two lovers who commit suicide because of a secret that was kept to keep them together? In the book Romeo
and Juliet , by William Shakespeare, is about two lovers who come from two families who are enemies. The two fell in love and their parents refuse to
let them marry each other. At the end both the lovers die. This connects to my topic because of one secret that was kept to save them killed six
people. Even though some may believe otherwise, there are times when secrets must be told so it doesn't lead to more problems. There are times when
secrets must be told because it causes deaths. Romeo, son of Montague, and Juliet, daughter of capulet get...show more content...
First, because of Friar Lawrence kept the plan as a secret. Romeo thought Juliet was dead and kills himself. After that Juliet saw Romeo dead she
kisses him then she stabs herself then She dies. This one secret cost Romeo's and Juliet's lives. Second, this secret caused problems by taking
Romeo's and Juliet's lives. Others may say, secrets must be kept because they can hurt people. In an article by Irene Van, says that you can keep
secrets about family and friends. Irene Van says, " Gossip about family or friends unless this is about something that worries you, in / which case
you should tell a adult you trust" (Van.II). This proves that, Irene Van believes that secrets about family and friends should be kept because it can
really hurt your friends feelings. Second, this could be true because if I tell my friend one of my secrets, I trust this person. If he or she is going to
go and tell my secret to someone, I am not going to tell he/she any secrets. However, on the other hand, in the same article Irene Van says that any
kind of touch should not be kept as a secret. Irene Van says, " Secrets that are not safe to keep:/ Any kind of touch" (Van.II). First, I would tell my
parents if this happens to me because if I tell this secret to my friends, and they spread it, it would hurt me. Second, this can lead to more problems if
I kept this as a secret from my parents because, the same thing will continue if I don't take
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