1. Teamwork is essential in the financial industry and Wealth Management at PNC bank has mastered the skill of working together to meet the needs of their clients. Heather
Baker and Renee Williams are committed to providing exceptional client service in North Alabama. Renee has been with PNC and its predecessor institutions for 12 years
and Heather is working toward her sixth year. This duo has been working together to serve wealth clients across the state for over five years. This experienced team serves
as trusted advisors and provides a comfortable environment for clients to seek advice and resolution. Heather and Renee and the entire Wealth Management team works
diligently with their clients to understand their unique needs and aspirations while always acting in the client’s best interest.
We Deliver Through Strength of Relationship
Heather Baker: Relationship Strategist
Heather Baker serves as the gateway to PNC’s
comprehensive wealth management offering, which
is extremely client focused, collaborative, and fully
integrated. As a Relationship Strategist for North
Alabama, Heather Baker is the primary contact
responsible for determining how wealth management can
benefit clients and bring together all necessary resources
to fulfill PNC’s client promise. Heather’s goal is to ease
the complexities of wealth management through high
level, personal service. She understands that few things
are more harmful to a long-term relationship than poor
communication. She contacts her clients frequently to
be sure they are fully informed about the team’s efforts
on their behalf and to confirm that her team is doing
everything possible to exceed the client’s expectations.
Baker points out, “Each client is served by five wealth
team specialists and my role is fully dedicated to the
service and satisfaction of the client.” Heather also
works with PNC Bank partners to ensure complex
client relationships are provided the broad spectrum of
products and services PNC Bank has to offer.
Renee Williams: Client Advisor
AsaClientSolutionAdvisor,ReneeWilliamsisavitalpart
of the wealth team. She supports the administrative needs
of the team while helping to ensure that clients receive
excellent service. Responding quickly and accurately to
calls, emails and client requests are essential to delivering
a quality experience. She builds relationships with each
client that are focused on the long-term and takes every
step possible to confirm that she understands their needs,
circumstances, values and goals. “We offer exceptional,
local client service with access to professional resources
of a Fortune 500 company at our fingertips,” said Renee.
Personalized service is the cornerstone to maintaining a
good relationship with each client. Renee says, “I take
pride in flawless execution and exceeding the client’s
expectations at each interaction.” >>
Renee Williams, Client Advisor and Heather Baker, Relationship Strategist
Renee Williams, Client Solutions Advisor
NMLS 737600
256-564-5751 | renee.p.williams@pnc.com
Heather Baker, Relationship Strategist VP
NMLS 527133
256-564-5758 | h.baker@pnc.com

2. The material presented in this article is of a general nature and does not constitute the provision by PNC of investment, legal, tax, or accounting advice to any person, or a recommendation to buy or sell any security or adopt any investment strategy. Opinions expressed herein are subject
to change without notice. The information was obtained from sources deemed reliable. Such information is not guaranteed as to its accuracy. You should seek the advice of an investment professional to tailor a financial plan to your particular needs. For more information, please contact
PNC at 1-888-762-6226.
The PNC Financial Services Group, Inc. (“PNC”) uses the marketing names PNC Wealth Management® and Hawthorn, PNC Family Wealth® to provide investment, wealth management, and fiduciary services through its subsidiary, PNC Bank, National Association (“PNC Bank”),
which is a Member FDIC, and to provide specific fiduciary and agency services through its subsidiary, PNC Delaware Trust Company or PNC Ohio Trust Company. PNC also uses the marketing names PNC Institutional Asset Management®, PNC Retirement Solutions®, Vested Inter-
est®, and PNC Institutional Advisory Solutions® for the various discretionary and non-discretionary institutional investment activities conducted through PNC Bank and through PNC’s subsidiary PNC Capital Advisors, LLC, a registered investment adviser (“PNC Capital Advisors”).
Standalone custody, escrow, and directed trustee services; FDIC-insured banking products and services; and lending of funds are also provided through PNC Bank. Securities products, brokerage services, and managed account advisory services are offered by PNC Investments LLC, a
registered broker-dealer and a registered investment adviser and member of FINRA and SIPC. Insurance products may be provided through PNC Insurance Services, LLC, a licensed insurance agency affiliate of PNC, or through licensed insurance agencies that are not affiliated with
PNC; in either case a licensed insurance affiliate may receive compensation if you choose to purchase insurance through these programs. A decision to purchase insurance will not affect the cost or availability of other products or services from PNC or its affiliates. PNC does not provide
legal, tax, or accounting advice unless, with respect to tax advice, PNC Bank has entered into a written tax services agreement. PNC does not provide services in any jurisdiction in which it is not authorized to conduct business. PNC Bank is not registered as a municipal advisor under the
Dodd-Frank Wall Street Reform and Consumer Protection Act (“Act”). Investment management and related products and services provided to a “municipal entity” or “obligated person” regarding “proceeds of municipal securities” (as such terms are defined in the Act) will be provided
by PNC Capital Advisors.
“PNC Wealth Management,” “Hawthorn, PNC Family Wealth,” “Vested Interest,” “PNC Institutional Asset Management,” “PNC Retirement Solutions,” “PNC Institutional Advisory Solutions,” and PNC Wealth Insight are registered service marks of The PNC Financial Services Group,
Inc.
Investments: Not FDIC Insured. No Bank Guarantee. May Lose Value.
Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. Not a Deposit. May Lose Value.
Welcoming Clients
Heather and Renee understand the value of first
impressions. “We employ a systematic, consistent
process and communicate closely through each step to
make sure the experience of becoming a new client is as
easy and successful as possible,” said Baker.
After an introductory client meeting, Heather then
works to match the team’s capabilities and chemistry
to the specific needs of the client. The team of advisors
will be comprised of tenured wealth management
professionals with deep technical and broad client
service experience. PNC Wealth Management advisors
then consult with clients to understand where they
are in their life, where they want to be and how much
risk they are willing to assume. Before proposing a
solution, the team will have a thorough understanding
of the client’s financial picture to then create a complete
investment plan. This collaborative approach provides
for decisions to be made in our client’s best interest.
PNC Wealth Insight
In today’s increasingly complex economic environment,
clients want more insight and transparency in all
aspects of their financial lives. “We understand that
by increasing customer satisfaction we build customer
loyalty and at PNC we make it a priority to establish
rapport and get to know our clients on a personal level,”
said Heather. We also understand that some clients value
a more productive way to work with an advisor enabling
them to stay on track with changes that occur in their
portfolio while focusing on achieving financial goals.
PNC Wealth Management clients can now gain more
insight and transparency in their financial life with PNC
Wealth Insight®. This innovative, online tool provides
a new approach to wealth management through a
Extensive Resources
By trusting PNC Wealth Management, clients gain a
premier integrated wealth management practice and the
resources of a nationally respected financial institution.
It is our sincere hope that this optimal combination
meets your requirements for performance, flexibility
and individualized attention. Our long history is a
testament in the confidence placed in us by the families
we service. From investment management, financial
planning, and multigenerational trusts, our wealth
management services span even the broadest portfolio
of financial interests which means your legacy is in
good hands – today and for future generations.
The PNC Wealth Management Difference
We understand that the decision to engage PNC Wealth
Management is one of tremendous importance to clients
and their families. Our sole focus is serving families of
significant wealth, and our sole metric of success is your
success. Heather and Renee invite you to get to know
us better. The wealth team works tirelessly on behalf
of the families we serve and it would be an honor to be
of service to you. For more information please contact
Heather or Renee to see how PNC Wealth Management
services can make a difference for your family.
Our Client Promise
We commit to be your trusted
advisor – the first place you turn
for advice and solutions. We
promise to understand your unique
needs and aspirations, to always
act in your best interest, and to
judge our success by your success.
“No two clients have the very
same financial goals and situations
so we take the time to understand
expectations, needs and concerns
while making recommendations
about the investment vehicles and
services that are appropriate for
each person.” - Heather Baker
Renee Williams, Client Advisor and
Heather Baker, Relationship Strategist
user-friendly, modular interface that displays financial
data in a way that is clear and easy to comprehend.
Working with PNC advisors and utilizing the power
of PNC Wealth Insight, is a true collaboration that
puts our clients and advisors on the same page.
PNC Wealth Insight empowers our clients to make
stronger connections with their Wealth Management
team. Such relationships lead to better conversations
and communication which results in more informed
financial decisions altogether. Combined with the
guidance of their PNC advisory team, this valuable tool
offers clients a notable and differentiating experience
through intelligent, distinct and simple capabilities. We
encourage you to experience PNC Wealth Insight for
yourself by visiting pnc.com/wealthinsight.