Jet-Speed promises reliable, high-quality customer service. They strive for excellence and dedicate themselves to resolving customer problems. Jet-Speed offers personalized services through experienced staff and aims to meet key performance indicators and transit times for time-definite air freight consolidation and specialized logistics services. Their accomplishments include loyal staff and top management involvement to provide flexible, personalized service to each important customer.
2. Our Philosophy
Jet-Speed promises to provide reliable and high quality services that respond to
your needs
Jet-Speed is continuously striving for quality improvements to achieve
excellence
Your problem is our problem and we are dedicated to helping you resolve it
Jet-Speed offers highly proactive customer service to our customers
Jet-Speed develops comprehensive SOP’s with our customers
Jet-Speed offers “Single Point of Contact” service for our global customers.
3. Our Strengths
Personalized and dedicated services
Experienced and knowledgeable staff
We are “Big” enough to compete with the global players
Yet “Small” enough to be flexible
Low turnover due to extremely loyal and experienced staff
4. Time Definite Service
We understand that air freight shipment transit times are vital and will commit
to specific transit time frames
We can uplift your shipments in the shortest possible time under normal
conditions
Port to Port / Port to Door / Door to Door
We work with KPI’s (Key Performance Indicator) as well as QMR’s (Quarterly
Management Reviews)
Review the average transit time with you every quarter to gauge our
performance
7. Value-added Services
Custom Clearance
Pick and Pack
Dangerous Goods Handling
Warehousing
Trucking
Quality Control
Special Packing
Labeling
Bar-coding and scanning
Vendor Managed Inventory
8. IT Capabilities
House Freight Management System
Purchase Order Management System
On-line Services
On-line Booking
Web Based Tracking and Tracing via Web-Tracker
On-line Bill Of Lading Verification
RMA System
EDI / ASN 856 / Barcode Label Scanning
E-Documents
11. Hi-Tech
Construct SOP (Standard Operating Procedure) for each new customer
Constantly review and revise SOP to improve handling
Place emphasize on security
24 hours CCTV at warehouses
Restricted zones
Staff screening for new recruits
Digital photo proof on shipment in case of any irregularities
Black shrink wrapping to conceal shipments
Only use premium carriers unless specified
CTPAT Policies followed thoroughly all throughout transit
12. Our Accomplishments
Dedicated and loyal staff
Top management daily involvement
Flat organizational structure
Flexibility
Personalized service
We help you to focus on your core business
Every customer is important to us
14. Jet-Speed Offices
China
• Beijing
• Fuzhou
• Guangzhou
• Hanzhou
• Nanjing
• Ningbo
• Qingdao
• Shanghai
• Shenzhen
• Suzhou
• Xiamen
Taiwan
India
Hong Kong
U.S.A
• Atlanta
• Chicago
• Cincinnati
• Charleston
• Los Angeles
• Miami
• New York
Germany
• Frankfurt
• Munster
• Nuremburg
Brazil
15. Jet-Speed U.S.A. Offers…
Export, Import, and Domestic moves
Specialized Freight Shipments including meeting specialized equipment
requirements
Charter Services
Nationwide Coverage via our TSA Compliant Agent Network
Local Cartage including FTL and LTL Service
Pier Pick up and Delivery/Intermodal
Oversized Handling Capabilities
Container Handling Capabilities
16. Jet-Speed U.S.A. can also offer…
Complete Documentation including Letter of Credit, Certificates of
Origin, etc.
Supply Chain Management
Brokerage
Door to Door Service
Duty Drawback and related Services
Project Logistics Management and Distribution
17. Airline Partners
Air France / KLM
American Airlines
Cathay Pacific
China Airlines
Continental
Emirates
EVA Air
Finnair
Jade Cargo
Japan Airlines
Korean Airlines
Lufthansa
Malaysia
Polar
Thai Airways
United Airlines
UPS
Virgin
18. What can we offer to you?
Experienced sales staff to understand your business
Personalized customer service team to follow up on your shipments
Daily capacity on air shipments
Wide spread of air and ocean carriers
Custom made logistics and IT solutions to suit your requirements
Finally and the most important - our expertise