Presentation on digital wallet and perception towards digital wallet

1. “A Study on Costumer Perception towards Digital Wallet”
Project Guide:
Mr. Amar Vangad
MBA, BBA, UGC-
NET(Mangement), CFM
Presented By:
Hardik Bhandari MBA
(Finance)

2. About Digital Wallet
Table of Contents
1
Industrial Profile
2
Objectives to Study
3
Data Analysis
6
Finding
75
Research Methodology
4
8
Literature Review
Conclusion
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3. About
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4. ● A digital wallet is a software based system that allows an individual to make e-
commerce transactions. By using a digital wallet, e-transactions can be done easily
through computers, tablets or smartphones.
● These pieces of software may be included in a bank's mobile app, or as a payments
platform.
● It is the revolution in Payment System.
About Digital Wallet
Source: https://www.investopedia.com/terms/d/digital-wallet.asp Seat No: 31642

5. Industrial Profile
• The digital payment industry is gain momentum
after demonetization.
• According to a report by Google and Boston
Consulting Group (BCG), the Indian digital payments
industry is estimated to touch $500 billion in 2020.
• India is pegged to have the most evolved system
compared to 25 other countries.
Source: https://www.ibef.org/blogs/digital-payment-industry-in-india Seat No: 31642

6. Objective of Study
● To identify the top 5
digital wallet service
providers in
Khattalwada, Sanjan.
● To find out the
awareness and
perception of the users
towards digital wallets
in area of Khattalwada,
Sanjan.
● To know whether rural
people are getting
updated them self to the
updated technology.
1 2 3
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7. Literature Review
• Types of digital wallet by Helin
• Reasons to use digital wallet by Trends.
• Security in Digital wallet by Sachdev.
Source: https://www.ibef.org/blogs/digital-payment-industry-in-india
TRENDS, F. (n.d.). Discover. Retrieved from Discover: discover.com/credit-cards/resources/8-reasons-to-use-a-digital-wallet/
Sachdev, N. (2019, 2 29). Retrieved from Sociable: https://sociable.co/mobile/evolution-ewallets-history-benefits-withdrawals/
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8. Data Analysis
Research
Instrumental
Sampling
Technique
Sample Size
Research Methodology
Source of Data
Research
Design
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9. Data Analysis
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10. Area: Khattalwada, St Sanjan- 396120 Dist: Valsad State: Gujarat
86Respondent
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11. 31
21 20
10
13
5
Google pay PayTM Phone Pay BHIM Bank official
App
Others
Digital wallet app
Google pay PayTM Phone Pay BHIM Bank official App Others
Top 5 Digital wallet Service Provider
(Sources: Data Collected through questionnaire) Seat No: 31642

12. User of Digital Wallet
(Sources: Data Collected through questionnaire)
59
41
User of Digital Wallet Non User of Digital Wallet
Users or Non user
User of Digital Wallet Non User of Digital Wallet
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13. Alternate to Cash
84
16
Yes No
Replacement of cash
Yes No
(Sources: Data Collected through questionnaire) Seat No: 31642

14. Findings
• Google pay had the market of 31%,
Followed by Phone pay, PayTm and
UPI BHIM
• 59% of the respondent were fully aware
about the functionality and usage of
digital wallet
• 84% of the respondent wanted to use
maximum cash payments through
digital wallet
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15. Conclusion
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16. Thank-you
24
Hardik Bhandari 24
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