1. Seneca College - ASO321 NAA
Professor: Gerard Walker
FBO Assignment – Due Date: May 24, 2016
Provided by: Seyedhamed Jabbari Behnam
Student ID: 016460156

2. Jabbari Behnam 1
Signature Flight Support
Signature Flight Support is a part of BBA Aviation group. BBA Aviation is a leading
global aviation services and aftermarket support provider. BBA Aviation’s Flight Support
businesses (Signature and ASIG) provide specialist on-airport support services, including
refueling and ground handling, to the owners and operators of private, business, military and
commercial aircraft. BBA Aviation’s Aftermarket Services businesses (Dallas Airmotive,
Premier Turbines, H+S Aviation, International Turbine Service, W. H. Barrett Turbine Engine
Company, International Governor Services, and Ontic) are focused on the repair and overhaul of
gas turbine engines and the manufacture and service of aerospace components, sub-systems and
systems. BBA Aviation group companies operate from more than 220 locations on five
continents and employ more than 12,000 people. Since the merger of Page AvJet and Butler
Aviation in 1992, Signature Flight Support has grown to become the world’s largest network of
Fixed Base Operators (FBOs), with over 100 locations providing consistent, exceptional service.
Signature’s worldwide compilation of FBO’s deliver essential support services for business and
private aviation, including refueling, hangarage, and a variety of other amenities essential to the
safe and efficient operation of an aircraft.
Signature Flight Support also provides general services such as: passenger lobby, pilot
lounge, wise, workstation w/ internet access, bistro, executive conference room, wireless
internet, snooze room, flight planning center, secure parking, and some support services
including: jet A fuel service, ground handling, quick-turn service, customs & immigration
clearance, agriculture clearance, lavatory service, potable water, oxygen/nitrogen, maintenance,
concierge services, shuttle service, ramp-side vehicle access, courtesy transportation,
international trash removal, gourmet catering, linen service, dishwashing service, aircraft
detailing, on-site rental cars. In addition, Signature Flight Support provides ground handling and
into plane refueling for government and military aircraft at a number of locations across the
United States.

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Total Aircraft Maintenance (Signature TECHNICAir) at 18 Locations from
California to New York to London
The company brought the Signature Flight Support level of service to maintenance
centers in 18 strategic worldwide destinations. The locations all have a long history of service,
quick response and precision and staffed by factory-trained, experienced, certified professionals
working in the most efficient, well-equipped facilities. Offering complete airframe, engine and
parts service, and featuring advanced avionics repair and new installation. Every Signature
TECHNICAir location is next door to a Signature FBO.
Signature Flight Support’s overarching objective is to drive sustainable value for
stakeholders by developing and maintaining a balanced portfolio of aviation support and
aftermarket services businesses which have barriers to entry and produce above average growth
rates and attractive financial returns. They deliver this through active management, effective
strategy execution, efficient resource allocation and by maximizing the group’s intrinsic cross-
business opportunities. Their overcast is based on:
 Exceeding customer expectations and competitor offerings
 Continuously improving market-leading and innovative businesses
 Working together for greater gain through improved co-ordination and co-operation
 Being an employer of choice for empowered individuals in a safe and sustainable
environment
 Always behaving with integrity and respect
Services provided by aircraft maintenance department:
The Aircraft maintenance department of The Signature Flight Support provided any
maintenance regarding to any air craft’s airframe by Trained, certified, experienced technicians
address the scheduled and unscheduled inspections and repairs in respect of competitive pricing
and on-time delivery.
The Signature Flight Support provides complete line maintenance, removal, replacement
and troubleshooting of any aircraft’s engine. They partner with Dallas Airmotive, their sister
company, for all turboprop and turbine engine hot section inspection and overhaul services. Also,

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their partnership with Duncan Avionics at three of their locations gives anyone the very best in
avionics services. Duncan is the premier avionics servicing and installation company worldwide.
In addition, they have extensive inventories of parts throughout their network of 18 repair
facilities.
The Signature Flight Support operates all services around the world such as United
States, Canada, Europe, Asia, Africa, South America, Caribbean, and Central America.
However, this company is the main operator of one of the biggest airports in the world, which is
Los Angeles International Airport (LAX/KLAX). Signature Flight Support Los Angeles is
committed to unsurpassed customer service and uncompromising safety standards. Situated
conveniently off of West Imperial Highway, the renovated terminal and expanded ramp space
has the ability to service virtually any size aircraft. Amenities include VIP lounge, flight
planning room, pilots' lounge, conference room, and free internet access. Signature Flight
Support also provides on-demand charter service and aircraft management, and provides all
services in this airport such as:
 Quick Turns
 Handling any general aviation aircraft up to a Boeing 767
 GPU's: 28 volt (3)
 VIP Lounge
 Flight Planning Room
 Pilots Lounge
 Conference Room
 Aircraft Maintenance
 Comfortable Lobby
 Pilots Lounge
 Private VIP Lounge
 Flight Planning room with WSI pilot brief pro
 Work stations with free internet access
 Wireless internet
 Complimentary Coffee, Ice, Newspapers

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 Fueling services for corporate, commercial and military aircraft
 14,500 sq' Hangar -- Fits up to Global/G550
 10,000 sq' Modern Terminal
 First-class pilot and passenger amenities
 Centralized Hotel Booking
 Complimentary crew cars, Hertz car rental counter on location
 Shuttle to/from main terminal
 On Site Catering
 Free wireless internet connectivity, complete business center, WSI weather
 Assistance with US Customs and Border Protection clearance process
 Conference rooms, and Crew Lounge w/quiet room and shower
 Full range of ground handling and passenger services, maintenance and deicing
 Signature's standard popcorn, Starbucks Coffee, and Otis Spunkmeyer cookies

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Sources
AirNav, L. (2016). Signature Flight Support Los Angeles. Retrieved from http://www.airnav.com/:
http://www.airnav.com/airport/KLAX/SIGNATURE
Signature-Flight-Support. (2016). LAX/KLAX. Retrieved from www.signatureflight.com/:
https://www.signatureflight.com/location?iata=LAX
Signature-Flight-Support-Corporation. (2016). Total Aircraft Maintenance. Retrieved from
http://www.technicair.com/: http://www.technicair.com/