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Design heuristics 1

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Design heuristics 1

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DESIGN HEURISTICS PART I Scott Klemmer www.hci-class.org
My somewhat revised names for Jacob Nielsen’s heuristics, http://www.useit.com/papers/heuristic Ten Design Heuristics • Show system status • Familiar metaphors & language • Control & freedom • Consistency • Error prevention • Recognition over recall • Flexibility & efficiency • Aesthetic & minimalist design • Recognize, diagnose, & recover from errors • Help
Show System Status
Adobe Acrobat Show:Time • Feedback depends on response time • <1s: just show outcome • ~1s: feedback that activity is underway • >>1s: Show fractional progress; time 4
Google Gmail Show: Space
Apple TextEdit Show: Change
Courtesy Wikipedia: http://en.wikipedia.org/wiki/File:Modern_British_LED_Traffic_Light.jpg Show:Action
Amazon Show: Next steps
Handbrake Show: Completion
Familiar Metaphors & Language
Adobe Acrobat print dialog: Stanford Academic Calendar Familiar Metaphors
Federal Student Aid Direct Loan Servicing Familiar Language
CIBTVisa Application Familiar Categories
BBEdit Familiar Choices
User Control & Freedom
ACM UIST 2009 Registration Freedom to Undo
ITA Software Freedom to Explore
Consistency & Standards
MicrosoftVisual Basic Consistent Layout
Verizon Support Consistent Names
B&H Photo Consistent Names
Adobe Acrobat license repair utility Consistent Choices
Apple Mac OS X Finder Clearer Choices...
Error Prevention
Adobe Lightroom Prevent Data Loss
Mekentosj Papers Prevent Clutter
Stanford Axess Prevent Misinterpretation
Stanford GIN Prevent Bad input
Stanford GIN Prevent Bad input
Cengage Prevent Unnecessary Constraints

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Design heuristics 1