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2013 Benchmarks in
Medication Adherence

Brought to you by the
Healthcare Intelligence Network
www.hin.com
Medication Adherence Benchmark Data
- Medication non-adherence costs are estimated at $290 billion in
‘otherwise avoidable medical spending’ in the United States alone
each year.
- In its third annual Medication Adherence e-survey conducted in
January 2013, the Healthcare Intelligence Network captured
emerging trends in efforts to improve medication adherence (MA)
among more than 100 healthcare organizations.
- This presentation contains highlights from those responses.

© Copyright 2014 Healthcare Intelligence Network
2
Medication Adherence Benchmark Data
- Figure 1 - Have Program to Improve Medication Adherence
- Figure 2 - Most Receptive Conditions
- Figure 3 - Program Components
- Figure 4 - Standards to Assess and Monitor MA
- In Respondents’ Own Words: Most Successful Tools for Improving
Medication Adherence
- Sources
- For More Information

© Copyright 2014 Healthcare Intelligence Network
3
- Medication
management has long
been a key to-do on the
hospital discharge
checklist. But now efforts
to educate patients and
health plan members
about proper use of
prescribed medications is
moving upstream to the
medical home,
community clinics, and
even in the home.
- 69% of organizations
have created a program
to improve medication
adherence.

© Copyright 2014 Healthcare Intelligence Network
4
- Hypertension has replaced diabetes as the condition most receptive to MA efforts, say 61%.
- Following hypertension and diabetes is heart failure, COPD and CAD.

© Copyright 2014 Healthcare Intelligence Network
5
- Education is included in
83% of medication
adherence programs. This
is followed by telephonic
follow-up (67%) and
prescription reconciliation
(58%).
- In new metrics identified
this year, 47% say home
visits are a component of
the MA intervention.

© Copyright 2014 Healthcare Intelligence Network
6
- The standard used most by respondents (38%) to assess and monitor medication adherence is the
Medication Knowledge Survey.
- 2013 respondents reported greater overall savings from MA programs — 44% versus 36% in 2012.

© Copyright 2014 Healthcare Intelligence Network
7
In Respondents’ Own Words
Most Successful Tools for Improving Medication Adherence:

- “Home or clinic visits with RN case manager and pharmacist, both
employees of the health plan.”
- “Surveys to identify patients’ barriers to adherence and then tailored
messaging campaigns to break those barriers and encourage adherence and
healthy outcomes.”
- “Sending discharged high risk member home with a comprehensive list of
current medications, herbals, OTC, etc. and list of next appointments and
labs with dates, times and locations.”
- “Teaching sheets for patients at the bedside. These cover side effects as
well as information on the medication’s purpose.”

© Copyright 2014 Healthcare Intelligence Network
8
Sources
- See 2013 Healthcare Benchmarks: Improving Medication
Adherence, available at store.hin.com
- Responses and data were derived from HIN’s third annual industry
survey on medication adherence conducted in January 2013.

© Copyright 2014 Healthcare Intelligence Network
9
For More Information
- Visit www.hin.com
- Call (888) 446-3530
- Follow @H_I_N on Twitter
- Like us on Facebook:
www.facebook.com/TheHealthcareIntelligenceNetwork
- Connect with us on LinkedIn:
www.linkedin.com/company/healthcare-intelligence-network

© Copyright 2014 Healthcare Intelligence Network
10

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2013 Benchmarks in Medication Adherence

  • 1. 2013 Benchmarks in Medication Adherence Brought to you by the Healthcare Intelligence Network www.hin.com
  • 2. Medication Adherence Benchmark Data - Medication non-adherence costs are estimated at $290 billion in ‘otherwise avoidable medical spending’ in the United States alone each year. - In its third annual Medication Adherence e-survey conducted in January 2013, the Healthcare Intelligence Network captured emerging trends in efforts to improve medication adherence (MA) among more than 100 healthcare organizations. - This presentation contains highlights from those responses. © Copyright 2014 Healthcare Intelligence Network 2
  • 3. Medication Adherence Benchmark Data - Figure 1 - Have Program to Improve Medication Adherence - Figure 2 - Most Receptive Conditions - Figure 3 - Program Components - Figure 4 - Standards to Assess and Monitor MA - In Respondents’ Own Words: Most Successful Tools for Improving Medication Adherence - Sources - For More Information © Copyright 2014 Healthcare Intelligence Network 3
  • 4. - Medication management has long been a key to-do on the hospital discharge checklist. But now efforts to educate patients and health plan members about proper use of prescribed medications is moving upstream to the medical home, community clinics, and even in the home. - 69% of organizations have created a program to improve medication adherence. © Copyright 2014 Healthcare Intelligence Network 4
  • 5. - Hypertension has replaced diabetes as the condition most receptive to MA efforts, say 61%. - Following hypertension and diabetes is heart failure, COPD and CAD. © Copyright 2014 Healthcare Intelligence Network 5
  • 6. - Education is included in 83% of medication adherence programs. This is followed by telephonic follow-up (67%) and prescription reconciliation (58%). - In new metrics identified this year, 47% say home visits are a component of the MA intervention. © Copyright 2014 Healthcare Intelligence Network 6
  • 7. - The standard used most by respondents (38%) to assess and monitor medication adherence is the Medication Knowledge Survey. - 2013 respondents reported greater overall savings from MA programs — 44% versus 36% in 2012. © Copyright 2014 Healthcare Intelligence Network 7
  • 8. In Respondents’ Own Words Most Successful Tools for Improving Medication Adherence: - “Home or clinic visits with RN case manager and pharmacist, both employees of the health plan.” - “Surveys to identify patients’ barriers to adherence and then tailored messaging campaigns to break those barriers and encourage adherence and healthy outcomes.” - “Sending discharged high risk member home with a comprehensive list of current medications, herbals, OTC, etc. and list of next appointments and labs with dates, times and locations.” - “Teaching sheets for patients at the bedside. These cover side effects as well as information on the medication’s purpose.” © Copyright 2014 Healthcare Intelligence Network 8
  • 9. Sources - See 2013 Healthcare Benchmarks: Improving Medication Adherence, available at store.hin.com - Responses and data were derived from HIN’s third annual industry survey on medication adherence conducted in January 2013. © Copyright 2014 Healthcare Intelligence Network 9
  • 10. For More Information - Visit www.hin.com - Call (888) 446-3530 - Follow @H_I_N on Twitter - Like us on Facebook: www.facebook.com/TheHealthcareIntelligenceNetwork - Connect with us on LinkedIn: www.linkedin.com/company/healthcare-intelligence-network © Copyright 2014 Healthcare Intelligence Network 10