Full CV

1. GRAEME
FLEETWOOD
Year 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04
Technology COBOL
RPG II
A
B
C
D
E
F
G
H
Year 05 06 07 08 09 10 11 12 13 14 15 16 17
Technology
Email: fleetwood.graeme@gmail.com
SAP ABAP SAP Sol. Man. ChaRM / ABAP / Web UI / Basis
Phone: +27 83 306 9121
Advanced Certificate in IS Management - TUKS
Informix 4GL/Databases Informix 4GL/Databases & ABAP
Clipper Summer 87
Informix 4GL/Databases
SAP ABAP Academy and Certification
Van Zyl and Prichard (JAVA)
Anglovaal
Wits Technicon
Constancon Currencies
Lighthouse Consulting
Van Zyl and Prichard (COBOL/RPG III)
A
Infogold
B A Trinity Consulting Group C D Specialised Outsouring
Travel
Reach Technologies (Fuel Group)
R&R
NissanSA
South African Breweries Ltd SABMiller
ABInbev
SACBOLProgrammer
Operations&Support
ND-Informatics
COBOL/RPGIIDeveloper
Informix DBA/Developer
Clipper Developer
SoftwareManager
InformixDBA/Developer
IT Manager
Africa&Europe-4.5months
Divisional MD
ABAPContractor
ABAP Contractor SAP Solution Manager ChaRM lead,
ABAP and Web UI developer
DittoSABMiller
E GF
H
PERSONALITY
Determined Hands on
Problem Solver Self motivated
Focussed Enjoy learning
Need to be challenged
STRENGTHS/SKILLS
Technical Ability including Software evelopment.
Reliable and Dedicated.
Committed to delivery on time and within budget.
People Management Skills.
IT experience.
IMPORTANT TO ME
My Family (Married with 2 teenage boys)
Spending time with my family
The environment
Time in the bush
Most recent responsibilities
Mangaging the full Sol. Man. ChaRM function, this included:
1) 24X7 technical support of the ChaRM process globally.
2) Customisation ChaRM front end using Web UI developement tools
3) ABAP reporting and additional functionality for ChaRM processing
4) Basis set up for ChaRM requirements.

2. PERSONAL DETAILS
Date of Birth : 15 December 1965
ID Number : 651215 5129 081
Nationality : South African
Marital Status : Married with 2 children
Email : fleetwood.graeme@gmail.com
Phone : +27 83 306 9121
STRENGTHS
 Technical Ability including Software Development.
 Reliable and Dedicated.
 Delivery on time and within budget.
 People Management Skills.
 IT experience.
BUSINESS EXPERIENCE
 Brewing Industry
 Motor Industry
 Logistics and Distribution
 Treasury/Risk Management/Foreign Exchange
 Municipal systems and Housing Corporation systems
 Retail
 Telecommunications administration
 HMO systems
ENVORNMENTS
 2010 to present SAP Solution Manager ChaRM Lead at SAB Miller/AB InBev.
 2006 to 2010 SAP ABAP contract developer at SAB Ltd.
 2006 SAP ABAP contract developer at Johannesburg City Power.
 2005 to 2006 SAP ABAP contract developer on Nissan SA project.
 2000 to 2004 Distribution and Logistics Systems for RTT, SOS and HRP (All Fuel Logistics Group Divisions).
 1996 to 1999 In-house Treasury Management system for Specialised Outsourcing (Pty) Ltd.
 1995 OfficeMart - Converting an AS400 based system to an Informix Online 5 based Fourgen system.
 1994 In-house Treasury Management system for Constancon Currencies.
 1994 Treasury Management Systems for Israeli client.
 1993 Development of HMO hospital system.
 1992 Billing application for Botswana Telecommunications Corporation.
 1991 Bophuthatswana Housing Corporation Billing Application
 1990 Bophuthatswana Municipal System
 1989 Designed and implemented a payroll data capture system on a Unisys B20 Network.
TECHNICAL SKILLS INVENTORY
SAP Tools
Development Languages
Solution Manager 7.0 and 7.1 - ChaRM
SAP ABAP, Informix 4GL, Informix SQL, COBOL, Clipper, C#.Net, RPG III, Java
Operating Systems SCO Unix, HP UX, Linux, Microsoft® Windows NT, Microsoft® Windows (7, 2000, XP, 98 and 95), UNISYS CTOS.
Networking Microsoft® Windows NT, SCO Unix, HP UX and Linux.
Object Oriented Technologies .NET
Databases and Access Microsoft® SQL Server, INFORMIX Online, INFORMIX Standard Engine,
EDUCATION
 1983 Matriculated - Potchefstroom High School for Boys
 1989 Van Zyl and Pritchard (COBOL & RPG III)
 1997 Advanced Certificate in Information Systems Management at Pretoria University
 2003 SAP ABAP Academy and certification
 2007 Van Zyl and Pritchard - JAVA
COURSES
 Quality Management for Advanced Customer Centre of Expertise (SAP)
 ITIL Foundation (APMG-International)
 TOGAF 9.1 Foundation Level (The Open Group)
 TOGAF 9.1 Certified Level (The Open Group)
 SAP Solution Manager - SM100 (SAP)
 UNIX Introduction (IO Systems)
 Natural/Adabas (Van Zyl & Pritchard)
 Introduction to Informix (Infoware)
 Informix Online DBA (Infoware)
 Turbo C Introduction (Punchline Columbia)
 Unisys B20 Operations and Unisys B20 Advanced Operations
POSITIONS HELD
 Learner Programmer
 Programmer
 Senior Analyst/Developer
 Software Manager

3.  Project Manager
 Development Manager
 Development Director
 Divisional Managing Director
 SAP ABAP Contract Developer
 SAP Solution Manager ChaRM Lead
PRACTICAL EXPERIENCE
October 2010 to Present: Managing the SAP Solution Manager ChaRM functionality, with added involvement in the following:
 The maintenance and running of SAP CPS,
 Basis activities related to Solution Manager, specifically ChaRM.
 ABAP Development, including CRM Web UI development.
After the announcement of the planned purchase of SABMiller by AB InBev, I accepted a two year Retention Package from SABMiller
at the end of 2015, after being identified as a key employee.
I have now applied for a Voluntary Separation Package, being offered by AB InBev, as the roles I have been fulfilling for SABMiller
are not available in the new AB InBev structures.
Managing the Solution Manager ChaRM functionality for SABMiller global landscapes involved:
 ChaRM has been implemented for Support and Release tracks in the Global SAP Environments on a single Solution Manager
instance (7.1).
 Because of the two tracks, the retrofit processing has been implemented to keep the release and support tracks aligned.
 The ChaRM system manages transport movement in the ECC, HCM, SRM, CRM, BW and BW HANA environments as well as
JAVA ChaRM corrections for PI and Portal. Non SAP systems are also managed by the ChaRM system using a modified ChaRM
Admin Correction. The ChaRM normal correction is used for the support track ABAP based systems, and the project correction for
the release track.
 The environments managed by ChaRM contain in excess of 50 systems covering the release and support tracks.
 ChaRM Web UI customisation. Adding required custom functionality to the current standard ChaRM documents.
 ABAP based custom reporting for users as transactions on Solution Manager.
 ABAP based custom transport processing applications. I have developed these applications to run:
o Automated imports of the Transport of Copies, into all DEV and QAS clients, created when the status of the Normal and
Project corrections are set to “To Be Tested”.
o Automated imports of original transport requests, into QAS and Pre-Production systems, on the release track after the
setting of the “Authorised for Import” status of Project Corrections.
o Automated jobs to run housekeeping on import queues on all the various satellite systems to ensure that only requests
still to be processed are kept in the queues.
 Setup and maintenance of the transport routes via STMS on all Domain Controllers for all the SAP environments.
 Setup and maintenance of the all ChaRM projects. This includes the creation and maintenance of all Logical Components and
RFC connections required in the ChaRM projects.
 Ensuring ChaRM Project roles are created. The maintenance of these roles is then handed over to the Security team.
 Ensuring all required ChaRM user roles are maintained on Solution Manager and the satellite systems.
 CTS Plugin Maintenance for all satellite systems linked to ChaRM.
 Setting up and maintaining user documentation covering the ChaRM processes.
 Facilitate ChaRM training sessions for users new to the ChaRM process or requiring refresher sessions.
 TMSADM user setup and maintenance.
 All the testing and considerations required for upgrades. The last upgrade I was involved with was the move from SOLMAN 7.0 to
7.1.
 Business Partner maintenance for ChaRM requirements.
 ChaRM Category structure setup.
 Downgrade Protection has been set up and is currently used on the Support track.
 CSOL have been implemented on all ABAP based systems except BW.
 Building of import queues for Technical Cutover (TCO) processing on the release track for all production systems. This has also
happened on the support track at times.
 Processing of import queues via the ChaRM Project Task Lists over the TCO weekends. These are the production imports.
 Daily support of the ChaRM system during normal business hours. All user issues that need Global ChaRM team technical
assistance are investigated and resolved. This covers all transport related issues as well.
 After hours support of the ChaRM system. Due to the Global nature of the business support is required for 20 of the 24 hours each
day and on call support is required.
September 2006 to September 2010: On contract at SAB Ltd. on projects.
 SD, MM, PP and FI projects as well as limited exposure to HR.
 Involved in the ECC6 upgrade project in 2008.

4.  One of 4 ABAP developers on the ABI integration project (Main Areas were SD and FI) in 2008.
 Smartforms (including development of Bank deposit slips)
 User Exits
 BTE’s
 SAPScript
 IDOCs
 OO development.
 Performance improvement on existing custom reports and debugging of problems.
 Development of programs to be run as batch/background jobs.
 Generation of downloads transported via trusted gateway (RFC). For the ABI integration project I was responsible for all the
data download creation via the trusted gateway for a Margin Minder system. The project also included the development of FTP
transfers to Coca Cola SA.
 Creation and maintenance of custom programs and reports.
 Creation of Function groups (mainly for custom reporting functionality at SABMiller).
 Custom (Z-table) creation, with the creation of all related domains, data elements and indexes. Creation of transactions linked
to the maintenance options for these tables.
 General Maintenance and response to incidents generated by SAP system.
 Completed a Java Course through Van Zyl and Pritchard in June 2007.
August 2006: Two week integration project at Johannesburg City Power.
 This involved the creation of XML downloads from the SAP system that where sent to and uploaded by the Metro Council into their
CIMS system with relevant project data.
July 2006 to August 2006: On contract at SAB Miller on various projects.
April 2005 to June 2006: On contract at Nissan SA on the SAP ERP implementation project.
 Loading of Legacy master data into SAP system using LSMW and custom ABAP modules.
 ABAP enhancements to the PP module, especially in the development of a Production to Costing BOM copy program.
 ABAP enhancements and reporting additions to the SD and MM modules.
 Most development was customisation required after the implementation of SAP at Nissan SA.
 ABAP development on the D22 project. Project involved the creation of interfaces using IDOCs and XI proxies for
 Sales order creation in SA using order information received from Japan and Europe.
 Downloading of parts master to Japan and Europe.
 Uploading of list prices and discount rates from Japan.
January 2000 to December 2004: Divisional Managing Director of Reach Technologies.
 Reach Technologies was the IT division within the Fuel Logistics Group (Pty) Ltd. The group’s major focus was distribution and
logistics, and pharmaceutical warehousing. Reach supported these companies with regards to infrastructure, hardware, procurement
and support, and software development and support. Reach also targeted external markets with distribution management software,
document management software, web-based ERP reporting and handheld Rep/Territory management systems. SAP SD and FI
were implemented at two of the divisional companies.
 In 2000 - Started as Development Manager at RTT, managing a group of INFORMIX 4GL developers/support staff.
 Staff management
 Project management of all development and maintenance requirements
 Managing the development environment. Started with INFORMIX Online 5, then ONFORMIX Online 7 and finally Online 9.2
(Dynamic Server 2000) as the database and development using INFORMIX 4gl 7.
 Continued developing (4GL) during this period.
 In late 2000 - the RTT IT department was split into an independent entity and Reach Technologies was created. I was promoted to
Development Manager at Reach, responsibilities of previous position continued and would also include:
o Managing Visual Basic development team.
o Managing the Web development team.
 In 2001 - promotion to Development Director.
All previous responsibilities continued along with the new directorship requirements. I continued with INFORMIX 4GL development
on an ongoing basis. (There were systems that I had developed and continued to manage due to staff restrictions).
 In 2003 - attended the SAP ABAP Academy and obtained ABAP certification.
 Promoted to Divisional Managing Director at Reach Technologies in June 2004.
November 1999 to December 1999: Specialised Outsourcing Limited as I.T. manager.
 Managing IT Staff and Contractors.

5.  Project Managed the Development and Maintenance of the in-house, foreign exchange and risk management, SCO UNIX based
systems. These systems were developed using Informix 4gl on an Informix SE 7 database.
 Maintaining 4 SCO UNIX 5.0.4 enterprise servers and the 50 terminal network using these servers.
 Upgrading and maintaining the company’s hardware and internal networks.
 Administering a Novell 4.11 Server and Windows 95 network.
 DBA on Informix databases.
July 1999 to November 1999: Travelled up Africa to Nairobi for two and a half months and also from Egypt into Europe for 2 and a bit months.
March 1996 to June 1999: Specialised Outsourcing Limited as I.T. manager.
 Managing IT Staff and Contractors.
 Project Managed the Development and Maintenance of the in-house, foreign exchange and risk management, SCO UNIX based
systems. These systems were developed using Informix 4gl on an Informix SE 7 database.
 Maintaining 4 SCO UNIX 5.0.4 enterprise servers and the 50 terminal network using these servers.
 Upgrading and maintaining the company’s hardware and internal networks.
 Administering a Novell 4.11 Server and Windows 95 network.
 DBA on Informix databases.
September 1995 to February 1996: Contracted via Lighthouse Computer Services to Officemart:
 Converting an AS400 based system to an Informix Online 5 based Fourgen system.
 Linking data from Point of Sale systems to the Informix Online database.
 Modifying Fourgen code for integration with the POS system.
 SCO UNIX system administration and Online DBA.
July 1994 to August 1995: Constancon Currencies as Software Manager:
 Maintaining the in-house systems being used by Constancon Currencies. These systems were developed using Informix 4GL on
an Informix SE V 5.0 database, on a SCO UNIX platform.
 Managing IT Staff.
 Project Manage the Development of Treasury Management Systems to Client Specifications.
 I managed the development of a system for Transworld Asset Management (or TAM) in Tel Aviv, Israel.
 As project manager, I was responsible for the full life cycle of the project.
 The system was developed using Informix 4gl, Informix SE V 5.0 and Informix Hyperscript Tools (GUI).
 The dealing system catered for the following Front, Middle and Back Office functionality:
 Spots, Short Date Spots, Outright Forwards, Currency Options, Government Bond Futures, Options on Government Bond Futures,
Short Date Financial Futures, Options on Short Date Financial Futures, Commodities, Options on Commodities.
 All maintenance modules and reporting.
 The Front Office modules were developed using Hyperscript on a Windows platform, and the Middle and Back Office were
developed using Informix 4gl on a SCO UNIX platform.
 Project managed the development of a smaller system, similar to the above one, for IMEX International, a subsidiary of the Tiger
Oats Group in South Africa.
January 1990 to June 1994: Trinity Consulting Group based in Mafikeng, Bophuthatswana:
1. Municipal System
 Managed the development of a system for all townships in Bophuthatswana, in conjunction with the Bophuthatswana Housing
Corporation and the Development Bank of South Africa. The system provided for :
o Capturing of all rent, instalment debtors and rates/taxes on an online basis. Outstanding balances and arrears were
closely monitored by the system.
o Receipts, Statements and various management and daily reports were produced.
o The system was developed using Clipper Summer 87, running on a Novell Network.
2 Bophuthatswana Housing Corporation's housing database.
 Designed and developed the original system using Clipper Summer 87.
 Involved in a complete redesign and development of the system using Informix 4gl and the Informix Online 5 database on a
SCO UNIX platform.
 The system allowed for the control of rental and instalment debtors and produced all daily and management reports for
roughly 70 000 houses.
3 Botswana Telecommunications Corporation.
 Involved in the development of this system using Informix 4gl and Informix Online 5. It involved the transfer of data from a X25
to a SCO UNIX box and then updating customer bills and information, printing of bills and all relevant reporting. I was involved

6. with most of the Informix 4gl development as well as all the Fourgen modifications.
4 HMO hospital system.
 This system was developed for the Gaborone Private Clinic. The system was developed using Informix 4gl and Online 5 as
the database. I was involved with development and testing.
5 Direct Response Marketing.
 I assisted this company with redevelopment of their systems. The existing system, as well as many of the manual systems,
were redeveloped using Clipper and Mustang.
January 1989 to January 1990: Programmer on Anglovaal's Hartebeestfontein Gold Mine.
 Designed and implemented a payroll data capture system on a Unisys B20 Network.
 Assisted in the conversion of the existing COBOL mainframe system to RPG II.
 Operations on Unisys A3 and A6 mainframes.
 Attended Van Zyl & Pritchard during my employment here.
January 1988 to December 1988: Student at Wits Technicon.
February 1987 to December 1987: Operations at Infogold Head Office in Welkom.
 Operations and support at Vaal Reefs Gold Mine - Infogold Computer Division.
 Involved with SACBOL time and attendance system
August 1986 to February 1987: Learner programmer at Anglovaal's Loraine Gold Mine.
 Programming in SACBOL on the time and attendance system.