Online Reputation Management Strategy of Gozoop, importance of ORM, Online Reputation Management , Online PR, Online Customer Reviews

1. Online Reputation Management

2. Imagine…

3. You are an experienced PR or Marketing head and you are taking a small coffee break

4. Nice.

5. And for no reason you search for your company on Facebook and Twitter

6. You find comments about your company some positive some negative

7. You Google “your company reviews” to see if there is more on web about your brand

8. And suddenly you Realize that..

9. People areTalking….

10. About you.

15. Your online reputation is being shapedevery day

16. “ It takes20 yearsto build a reputation and5 minutesto ruin it. If you think about that, you will do thingsdifferently - Warren Buffett

18. In fact they are talking about you right now.

22. Where to Listen?

23. How to Analyze? The PositiveTheNeutral The Negative “ He’s too good ” “ He’s Horrible…yuck!” “ What do you think about him? “

25. Be available

27. Dell Launched a support forums community to solve customers’ problem Responded to customers problems and queries on twitter Employees answer the customer via other forums as well.

29. Responded to their audience on Twitter

30. Published many videos on its YouTube Channel on “Safety” to maintain its image and consumer perception

33. Let help you manage your online reputation

36. Questions?

37. We’d love to hear from you!!! Socialize: www.gozoop.com Write: rohan@gozoop.com Call: (91) 9819770900