SlideShare a Scribd company logo
 Understanding Tyre Soft
 What we do here…..!!!!
 Knowing Our Customers.
 Understanding them in detail
 how to search customers in tyresoft
Tyresoft.Options CustomersNameSearch
 how to create a customer in tyresoft
 Tyresoftdetailscreate customerenter the detailssearch for the shop in googleon the
top barchannelscredentialsedit credentialsWeb tradeafter confirmationactivate
 how to create an order in tyresoft
 Tyresoftoptionsproducts & servicesGeneral searchenter the sizesearchdouble
click and enter quantityfrom the basket belowon the left product taskssecond from the
bottom create sale
 how to communicate with the customers for example like always start with a pleasant note by
greeting them good morning,good afternoon etc… and always end with a thank you
 Always keep a better relationship with the customer so that they will be more friendly and
approchable.
 Always understand that when you give promises make sure you are able to fulfill them which is
very important for UK customers.
 Always be attentive and studious on work & desk while attending calls improper communication
or unattended calls result in lost of customer, because it is a very competitive market.
 Always understand that if we search for customers only we can get them so try communicating
with maximum customers in a day.

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Understanding Tyre Soft.docx

  • 1.  Understanding Tyre Soft  What we do here…..!!!!  Knowing Our Customers.  Understanding them in detail  how to search customers in tyresoft Tyresoft.Options CustomersNameSearch  how to create a customer in tyresoft  Tyresoftdetailscreate customerenter the detailssearch for the shop in googleon the top barchannelscredentialsedit credentialsWeb tradeafter confirmationactivate  how to create an order in tyresoft  Tyresoftoptionsproducts & servicesGeneral searchenter the sizesearchdouble click and enter quantityfrom the basket belowon the left product taskssecond from the bottom create sale  how to communicate with the customers for example like always start with a pleasant note by greeting them good morning,good afternoon etc… and always end with a thank you  Always keep a better relationship with the customer so that they will be more friendly and approchable.  Always understand that when you give promises make sure you are able to fulfill them which is very important for UK customers.  Always be attentive and studious on work & desk while attending calls improper communication or unattended calls result in lost of customer, because it is a very competitive market.  Always understand that if we search for customers only we can get them so try communicating with maximum customers in a day.