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SAP CRM Functional Online Trainin
AcuteSoft:
India: +91-9848346149, +91-7702226149
Land Line: +91 (0)40 - 42627705
USA: +1 973-619-0109, +1 312-235-6527
UK : +44 207-993-2319
skype : acutesoft
email : info@acutesoft.com
www.acutesoft.com
http://training.acutesoft.com
SAP CRM Functional Online Trainin
Overview of the SAP CRM Functional
Training
Base Customization
Introduction to ERP, SAP, R/3
Architecture, SAP Modules.
Introduction to SAP CRM, Basics and
Architecture.
Organization Model.
Business Partner.
Product Master.
Transaction Processing.
Copy Control.
Item Category Determination.
Organizational Data Determination.
Partner Processing.
SAP CRM Functional Online Trainin
Status Management.
Business Activity and Task.
Actions.
Pricing.
Territory Management.
Marketing
Web Client UI. Business Role Creation
and Assignment.
Segmentation using Attribute Set.
Info Set.
External List Management.
Mail Forms.
Product Proposals.
Campaign Management.
SAP CRM Functional Online Trainin
Campaign Automation.
Lead Management.
SALES
Sales
Opportunity Management.
Quotation Management.
Order Processing.
Contract Management.
Rebate Processing.
ASA Methodology.
Overview of the SAP CRM ADVANCED course
Marketing
Web Client UI. Business Role Creation and Assignment.
Segmentation using Attribute Set.
Info Set.
SAP CRM Functional Online Trainin
External List Management.
Mail Forms.
Product Proposals.
Campaign Management.
Campaign Automation.
Lead Management.
Sales
Opportunity Management.
Quotation Management.
Order Processing.
Contract Management.
Rebate Processing.
ASAP Methodology.
Service
Installed Base Management
Service Agreements
SAP CRM Functional Online Trainin
Service Contracts
Service Order Management
Complaints and Returns
In house repair
Warranty Claims
Middleware
Solution Overview
Data Exchange with R/3 Part 1
Data Exchange with R/3 Part 2
Middleware Operations
Interaction Center
IC Web client Overview
Agent Functions
Alert Management, ERMS
Call List Management
IC Web client Sales, Marketing , Service
For Free Demo Please Contact
AcuteSoft:
India: +91-9848346149, +91-7702226149
Land Line: +91 (0)40 - 42627705
USA: +1 973-619-0109, +1 312-235-6527
UK : +44 207-993-2319
skype : acutesoft
email : info@acutesoft.com
www.acutesoft.com
http://training.acutesoft.com
Sap crm functional online training

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Sap crm functional online training

  • 1. SAP CRM Functional Online Trainin AcuteSoft: India: +91-9848346149, +91-7702226149 Land Line: +91 (0)40 - 42627705 USA: +1 973-619-0109, +1 312-235-6527 UK : +44 207-993-2319 skype : acutesoft email : info@acutesoft.com www.acutesoft.com http://training.acutesoft.com
  • 2. SAP CRM Functional Online Trainin Overview of the SAP CRM Functional Training Base Customization Introduction to ERP, SAP, R/3 Architecture, SAP Modules. Introduction to SAP CRM, Basics and Architecture. Organization Model. Business Partner. Product Master. Transaction Processing. Copy Control. Item Category Determination. Organizational Data Determination. Partner Processing.
  • 3. SAP CRM Functional Online Trainin Status Management. Business Activity and Task. Actions. Pricing. Territory Management. Marketing Web Client UI. Business Role Creation and Assignment. Segmentation using Attribute Set. Info Set. External List Management. Mail Forms. Product Proposals. Campaign Management.
  • 4. SAP CRM Functional Online Trainin Campaign Automation. Lead Management. SALES Sales Opportunity Management. Quotation Management. Order Processing. Contract Management. Rebate Processing. ASA Methodology. Overview of the SAP CRM ADVANCED course Marketing Web Client UI. Business Role Creation and Assignment. Segmentation using Attribute Set. Info Set.
  • 5. SAP CRM Functional Online Trainin External List Management. Mail Forms. Product Proposals. Campaign Management. Campaign Automation. Lead Management. Sales Opportunity Management. Quotation Management. Order Processing. Contract Management. Rebate Processing. ASAP Methodology. Service Installed Base Management Service Agreements
  • 6. SAP CRM Functional Online Trainin Service Contracts Service Order Management Complaints and Returns In house repair Warranty Claims Middleware Solution Overview Data Exchange with R/3 Part 1 Data Exchange with R/3 Part 2 Middleware Operations Interaction Center IC Web client Overview Agent Functions Alert Management, ERMS Call List Management IC Web client Sales, Marketing , Service
  • 7. For Free Demo Please Contact AcuteSoft: India: +91-9848346149, +91-7702226149 Land Line: +91 (0)40 - 42627705 USA: +1 973-619-0109, +1 312-235-6527 UK : +44 207-993-2319 skype : acutesoft email : info@acutesoft.com www.acutesoft.com http://training.acutesoft.com