60-day look back on how nonprofits have been able to access online/virtual support through skills-based volunteers and new initiatives ad hoc response actions in support of nonprofits managing through the crisis.

1. When COVID-19 first began to disrupt everyday
life, Catchafire reacted by listening to our nonprofit
community first. From there, our platform & service
continually evolved in order to provide immediate
support to our partners while beginning to address
nonprofit recovery and resilience.
60 Days Later: Catchafire’s
COVID-19 Nonprofit
Response Retrospective
SINCE MARCH 2020*
LEARN MORE AT CATCHAFIRE.ORG
1,281
Nonprofits matched
with a skilled volunteer
2,333
Nonprofits attended
COVID webinars
51,716
Hours
Donated
$9.9 million
Saved by
Nonprofits
2,801
Total
Projects
While this crisis is far from over, nonprofits are using Catchafire to make strides towards recovery and
resiliency with the help of skilled volunteers.
How they’re responding to the crisis:
As communities begin to confront the mental health
challenges that are associated with the COVID-19
outbreak, Grievewell’s community needs them more
than ever, but these next few months will almost
certainly be a challenge. In order to respond to the
mental health crisis, GrieveWell needs to ensure their
operations continue while working from home and
ensure their systems are able to power them as Ann
Arbor rebuilds.
Responding
Remote Team Strategy
They matched with Megan, a Senior Product Manager, to brainstorm best
practices for managing internal nonprofit operations with a remote staff.
Recovering
Online Content Delivery
Working with Marissa, a program development professional, GrieveWell
was able to leverage an experienced webinar creator in order to learn
how they could upload educational content and webinars as they continue
to support their community through its recovery.
Building Resilience
Tech Systems Strategic Review
In order to invest in their future technological capabilities, they matched
with Justin, a Senior IT Executive, to advise on cloud-based phone
systems as they focus on ensuring they have the most efficient and cost-
effective tech systems going forward.
GrieveWell
ANN ARBOR, MICHIGAN
How they’re responding to the crisis:
During this time, when the health safety net is
needed more than ever, they are working to ensure
vital prescriptions are still provided to patients in
need despite the disruption that COVID-19 is causing.
Responding
Translation
In order to ensure that the information regarding prescriptions is accessible
to all populations that they serve, they worked with Maria, a bilingual
international marketing expert, to translate this critical information for Spanish-
speaking members of the community.
Recovering
Branded Digital Assets
They matched with Ashley, a graphic designer from Minnesota, to create
graphics to more effectively tell the story of their impact to potential
funding partners.
Building Resilience
Marketing Strategy Consultation
Matching with Isaac, a marketing executive, the organization is working
to develop a marketing and communications plan designed to engage
donors and prospects on multiple channels, building awareness for the
organization and the cause, resulting in future financial support.
Rx Partnership
HENRICO, VIRGINIA
* Impact metrics updated as of May 13, 2020

2. LEARN MORE AT CATCHAFIRE.ORG
MARCH 2020
CONDUCTED NONPROFIT NEEDS SURVEY
Received 450+ responses in 72 hours from nonprofits in
35 US states
WEBINAR: BUILDING A CASE FOR SUPPORT |
KEY TRENDS AND FUNDRAISING FYIS
HIGH-LEVEL TAKEAWAYS
Key Challenges Nonprofits are Facing:
Capital constraints, program delivery & adapting to
remote work
Largest Nonprofit Needs:
Alternative fundraising, virtual collaboration & building
remote culture
March 17
March 20
March 19
LAUNCHED COVID-19 PROJECT BUNDLES (E.G.
HOSTING VIRTUAL EVENTS, SHIFT TO VIRTUAL
WORK, BOOST YOUR DIGITAL CHANNELS)
LAUNCHED VIRTUAL SLACK COMMUNITY
855 NONPROFIT USERS*
* As of April 20, 2020 this project has been placed on hiatus due to the
exhaustion of funds provided by the CARES Act.

3. LEARN MORE AT CATCHAFIRE.ORG
ENGAGING THE CATCHAFIRE
COMMUNITY FOR GOOD
LAUNCHED COVID-19 RESOURCES PAGE
HOSTED CARES ACT AMA FOR THE
CATCHAFIRE SLACK COMMUNITY
March 26 & 27
WEBINAR: HOW TO SHIFT TO VIRTUAL WORK
March 17
March 26
April 6
APRIL 2020
MARCH 2020 (CONT.)

4. LEARN MORE AT CATCHAFIRE.ORG
April 8 & 10
April 14
April 24
April 20
WEBINAR: TRANSFORMING YOUR EVENT INTO
A VIRTUAL EXPERIENCE
RAISED THE CONCURRENT PROJECT LIMIT FOR
NONPROFITS; NOW ALLOWING UNLIMITED
ONGOING PROJECTS
BEGAN HIGHLIGHTING THE STORIES OF
NONPROFITS FACING COVID-19 IN DISPATCHES
FROM THE FIELD
LAUNCHED THE NEW “CHANGE
MANAGEMENT COACHING” PROJECT
TO SUPPORT LONG-TERM RECOVERY
“I’ve been absolutely wowed by the caliber of
support Catchafire offers from personalized
support to these webinars. Such quality and
valuable interactions. Thank you!”
APRIL 2020 (CONT.)
LAUNCHED FLEXIBLE SUPPORT PROJECTS
April 30
LAUNCHED THE CATCHAFIRE NONPROFIT
RESOURCE PAGE: RECOMMENDED TOOLS
VIRTUAL AND REMOTE WORK
WEBINAR: HOW TO SHIFT TO VIRTUAL WORK
(AND BUILD TEAM CULTURE DOING IT)

5. LEARN MORE AT CATCHAFIRE.ORG
WEBINAR: SUCCESSFUL VIRTUAL
PROGRAMS DURING SOCIAL DISTANCING
May 7th
MAY 2020
Catchafire’s impact on nonprofits during the past month extends beyond helping to
respond to COVID-19, but also to recover, and build resilience for long-term success
ABOUT CATCHAFIRE
Catchafire is a full service, on-demand solution designed to address
the wide-ranging and complex needs of nonprofits by connecting them
with talented pro bono professionals. Through Catchafire’s innovative
web-based platform and network of more than 10 million professionals,
nonprofits have access to people with expert skills who can help them
with operational needs such as developing a website, building a strategic
plan, designing a brochure, professional development, and other areas
of critical work. Catchafire’s scalable and cost-effective model makes it
possible for grantmakers to provide a full suite of capacity
building services to any nonprofit that the foundation seeks to serve.
Catchafire and its foundation partners are not only
helping nonprofits improve their capacity, sustainability, and
effectiveness, but also leveling the playing field by making capacity
building available to any nonprofit or changemaker.
For more information, please contact partnerships@catchafire.org to
speak today with a Partnership Design Specialist.
“Thank you for bringing Catchafire to the nonprofit and pro bono community. Imagine if this wasn’t here and we had
to scramble to engage support in the midst of this crisis. What would we do if we didn’t have a centralized location to
appeal to, attract, and attain the expert support we so desperately need to come out of this thing whole?”
YOUTH DEVELOPMENT NONPROFIT IN OAKLAND, CA
OUR 50 STRATEGIC PARTNERS INCLUDE:
American Express
Community Foundation of the Virgin
Islands
Repair the World The Grove Foundation
Ann Arbor Area Community Foundation Connecticut Community Foundation Robert Wood Johnson Foundation The Morris and Gwendolyn Cafritz Foundation
Annenberg Foundation Hawaii Community Foundation Saint Paul & Minnesota Foundation The San Francisco Foundation
Annie. E. Casey Foundation Merck Schmidt Family Foundation The Tower Foundation
ASCEND:BLO Michigan Health Endowment Fund Segal Familty Foundation United Way of New York City
Bristol Myers-Squibb New York Community Trust Silicon Valley Community Foundation United Way of Washtenaw County
Chicago Community Trust Oak Foundation Skillman Foundation Walter & Elise Haas Fund
City of San Francisco Office of Economic and
Workforce Development
Patagonia St. David’s Foundation Weingart Foundation
Community Foundation for Greater Atlanta Philadelphia Foundation Stuart Foundation And More!
Community Foundation of Southern Arizona Potomac Health Foundation The Boston Foundation