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PERSONAL INFORMATION Georgi Tzvetkov
Address: 11, Naroden Pevetz, 1618 Sofia (Bulgaria)
Phone number: (+359) 0896 630160
Mail: gtzvetkov@gmail.com
WORK EXPERIENCE
01/2006–03/2008 IT support
"Megasoft" Ltd., Sofia (Bulgaria)
- Installation,adjustmentand overall maintenance ofPCs and servers to customers
- Installation,operation and maintenance ofnetworks and network devices
- Maintenance and updating of hardware components
- Web design
03/2008–09/2008 System Administrator
"Sanbolic Bulgaria"Ltd., Sofia (Bulgaria)
- Installation,adjustmentand overall maintenance ofPCs and servers ofthe company
- Maintenance and updating of hardware components,SAN and NAS devices.
09/2008–08/2011 IT Support
"HardwareBG"Ltd., Sofia (Bulgaria)
- Installation,adjustmentand overall maintenance ofPCs and servers to customers
- Installation,setup and maintenance ofnetworks and network devices
- Maintenance and updating of hardware components
08/2011–07/2013 IT Remute Support
"UnicreditBulbank"Ltd., Sofia (Bulgaria)
- Perform remote set-up of software products
- Train and supportthe users in using the software products
- Provide steady efficiency of systems in the bank
- Taking part of testing new technical and software resources
- Good knowledge ofthe adopted SLAs between IT and clients using ITservices
- Follow the service managementprocesses
- Strictly follow the securitypolicies and procedures defined bythe bank and the legal
framework as well as to seek lowering the level of operational risks related to the job
07/2013–Present Oracle and MS SQL Server Database Administrator
"UnicreditBulbank"Ltd., Sofia (Bulgaria)
- Provide proper and smooth functioning ofthe databases in real time,in accordance with the
instructions and the technical documentation thereof
- Install and renew the databases and the application tools upon updating the newer versions
- Register and manage the user access to the databases in accordance with the regulations

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for access to confidential data
- Performance and optimizations ofdatabases
- Plan and perform backup and recovery strategies for the databases according to Disaster
Recovery plans
- Participate in planning,realization and implementation activities for software projects and
tasks related to databases
- Provide operative assistance to the application system administrators and to the application
programmers
- Design and create automated procedures for periodic data processing
- Implementand observe the security policies and procedures according to bank internal
regulations
EDUCATION AND TRAINING
10/2000–06/2006 Applied Linguistics
New Bulgarian University, Sofia (Bulgaria)
PERSONAL SKILLS
Mother tongue(s) Bulgarian
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English B2 B2 B2 B2 B2
Levels: A1 and A2: Basic user - B1 and B2: Independentuser - C1 and C2: Proficient user
Communication skills - Good communication skills
Organisational skills - Conscientious,hardworking and responsible
- Know how to prioritize the assigned work and to be done qualitatively and in shortterms
Job-related skills - Microsoft SQL Server Workshop: SQL Server 2014 - Features and Administration
- Microsoft SQL Server Workshop: SQL Server 2014 - AlwaysOn Availability Group
- Microsoft SQL Server Workshop: SQL Server 2014 - Performance and Tuning
- Quickly and easilydeal with the use of new products in the field of information technology
Digital competence SELF-ASSESSMENT
Information
processing
Communication Content creation Safety Problem solving
Independent user Independent user Proficient user Proficient user
Driving licence AM, B