1. George Asmus III
 10947 Bloomfield St. Apt 319 Studio City, CA 91602
 (949) 412-5957  georgeasmus@yahoo.com
EDUCATION
Bachelor of Arts in Sociology, Sonoma State University (May 2014)
Major GPA 3.24, Overall GPA 3.01
Associate of Arts in Human Development, Ohlone Junior College (May 2011)
Overall GPA: 3.23
PROFESSIONAL EXPERIENCE
Claim Service Representative 2014-
Present
AAA, Valencia, CA
Claim Service Representative for AAA Auto Claims
 Assist in filing auto claims for our members
 Help set up and complete the repair process for our members’ vehicle’s
 Responsible for making decisions of liability involved in the claims process
 Refer our members to AAA member preferred shops for repair assistance
 Provide the member with the actual cash valuation of their vehicle and negotiate the total loss
settlement of the vehicle
 Issue payments to body shops, rental car companies, and to the members for monies owed as a part
of the claims process
 Responsible for handling the policy reserves to issue payment for property damage caused in a claim
 Work alongside management and other representatives in the handling of claims through its fruition
 Member satisfaction survey score of 94.1% (office exceeds goal mark set at 88.6%)
 Effectively work with Attorneys, Law Enforcement, Field Representatives, Service Advisors, and
other insurance companies in the claim settlement process
 Electively manage and handle an open claim count of 90 claims while in taking 24 new claims every
week
Internship (Summer Position)
2013
PalPilot, Santa Clara, CA
Inside Sales Department
 Verified purchase orders, entered into material requirements planning system and followed up with
factory
 Helped sales personnel with generating quotes for customers
 Followed up to ensure orders were shipped
Student Athlete/Event Information Representative 2012–2014
Sonoma State University, Rohnert Park, CA
Earned full athletic scholarship, Division II Men’s Baseball Team and devoted more than 30 hours per week to
athletics, while carrying a full course load. Additional campus activities/responsibilities include:
 Event information representative for campus activities
 Scheduled and coordinated regular maintenance of the Sonoma State baseball field
 Coordinated logistics for annual baseball team fundraiser
 Served as role model for new student-athletes entering Sonoma State
Event Parking Services/ Event Parking Attendant 2012-2013
Sonoma State University, Rohnert Park, CA
 Directed event attendees into event center parking lot
 Selling parking passes for events occurring at event center
 Helping elderly or disabled people from event center parking lot to event center building
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2. George Asmus III
 10947 Bloomfield St. Apt 319 Studio City, CA 91602
 (949) 412-5957  georgeasmus@yahoo.com
 Set up signs for events
Landmark Event Staffing/Volunteer 2012
California State University Berkeley, Berkeley, CA
 Helped set up all gates and entrances into the Cal Berkeley Football Stadium prior to events
 Ticket checker/scanner
 Worked as gate security and on the field security during events
 Checked all bags before allowing customers into stadium
SKILLS
 Research/Organization:
 Have developed surveys and conducted statistical analysis for senior project
 Conducted job interviews as part of communications program project
 Organization of documentation for auto insurance claims
 Computer:
 Social networking
 Social media content development
 Microsoft Office Suite
 Use of several programs developed to create and process total loss settlements
 Use of DMV data base for claims handling
 Financial:
 Handle property damage reserves for auto claims
 Process and issue payments on time to meet Department of Insurance Regulations
 Review and approve invoices that are claims related
 Leadership:
 Able to motivate and encourage co-workers to perform at their highest abilities
INTERCOLLEGIATE ATHLETICS
Sonoma State University, Division II Men’s Baseball Team (2013-2014)
University of Washington, Division I Men’s Baseball Team (2012)
Ohlone College, CCCBCA Men’s Baseball Team (2010-2011)
AWARDS & ACTIVITIES
AAA Employee of the Month for the Valencia office April 2015
AAA Be Legendary Award Winner for survey scores above 90% for 2015
AAA Be Legendary Award Winner for survey scores at 94% for 2015
Drafted by the MLB Chicago Cubs in 24th
Round in 2011
NCAA Div. II All American Starting Pitcher 2014
Starting Saturday Pitcher for University of Washington, 2012
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