ISO14001 KCR

1
Background
The KCRC's Mission is to provide quality
transport and related services in Hong Kong
and with China in a safe, reliable, caring, cost-
effective and environmentally responsible manner.
In line with the Mission Statement, East Rail
Rolling Stock Department adopted a proactive
approach to develop ISO 14001 Environmental
Management System in January 1998 and the
system was implemented in July 1998.
1st
KCR - Rolling Stock

2
Background - Cont'd
The certification audit was carried out by
HKQAA from 14 December 1998 to 18
December 1998. As a result, 2 observations
were raised at the end of the certification audit.
East Rail Rolling Stock Department was
formally certificated to ISO14001 Standard in
January 1999.
KCR - Rolling Stock

3
ISO 14001 Environmental Management System Model
ISO 14001 contains a number of elements. These have been grouped into the
following categories : -
EnvironmentalPolicy (Clause 4.2)
Management Review
(Clause 4.6) Planning(Clause 4.3)
 EnvironmentalAspects (Clause 4.3.1)
 Legaland OtherRequirements (Clause 4.3.2)
 Objectives & Targets (Clause 4.3.3)
 EnvironmentalManagement Programmes(Clause 4.3.4)
Continual Improvement
Checkingand Corrective
Action (Clause 4.5)
• Monitoring and Measurement
(Clause 4.5.1)
• Nonconformance and Corrective
and Preventive Action
(Clause 4.5.2)
• Records (Clause 4.5.3)
• EMS Audits (Clause 4.5.4)
Implementationand Operation (Clause 4.4)
• Structure and Responsibility (Clause 4.4.1)
• Training,Awareness and Competence(Clause 4.4.2)
• Communication(Clause 4.4.3)
• EMS Documentation (Clause 4.4.4)
• Document Control(Clause 4.4.5)
• OperationalControl(Clause 4.4.6)
• Emergency Preparedness and Response (Clause 4.4.7)
KCR - Rolling Stock

4
Environmental Policy (ISO 14001 Clause 4.2)
Overall intentions and direction of an organization
in relation to its overall environmental performance
which provides a framework for action and for the
setting of its environmental objectives and targets.
The requirements of ISO 14001 environmental
policy are incorporated into the Rolling Stock
Department's Management Policy. These include :
KCR - Rolling Stock

5
Environmental Policy
(ISO 14001 Clause 4.2) - Cont'd
• Continual improvement and prevention of pollution.
• Comply with relevant environmental legislation and
regulations, and with other requirements to which
the Department subscribes.
• Provide framework for setting and reviewing
environmental objectives and targets.
• Document, implement, maintain and communicate
to all employees.
• Available to the public.
KCR - Rolling Stock

6KCR - Rolling Stock
ManagementPolicy
As a major force in the Kowloon-Canton Railway Corporation, the East Rail Rolling Stock Department is
responsible for the maintenance and repair of Electric Multiple Units, Through Train, Diesel-electric locomotives,
Engineering wagons, On-track machines and associated plant and equipment. Our mission is to provide our
valued customers with consistently safe, clean and reliable rolling stock in an environmentally responsible
manner. This mission leads us on a continuous journey through the fields of quality, safety and environmental
management for allof our operationsand activities.
I believe that there is a strong synergy between quality, safety and environmental management, and integration of
them into a single management system to manage our business is a natural development reflecting continual
improvements and world best practice. The ultimate aim of the integrated management system is to facilitate
flow of information, to improve quality, to reduce hazards (thus preventing accidents and injuries) and to reduce
environmental impacts.
To implement and advancethis policy, wearethereforecommittedto :
· follow theCorporatePolicies and Procedures;
· provide and maintain a workplace and manage all operations and activities in such a way as to minimize
adverseimpactson health andsafety ofallemployees and to protect theenvironment;
· ensurethatallrelevant safety and environmental legislation,regulationsand other requirements aremet;
· work in compliancewith ISO 9001 andISO 14001Standardrequirements;
· prevent pollution, reduce waste and the consumption of resources (materials, fuel and energy) and commit
to recycling, as opposed to disposal wherefeasible;
· protectively and regularly review our performance with our customers to ensure we are meeting (or
exceeding) their requirements;
· minimize the usage of chemicals and water together with the proper disposal of chemical waste and
dischargeofwastewater duringour maintenanceprocesses;

 monitor the noise emissions which may arise from our operations so as to minimize the nuisance to our staff
and thepublic;
• implement a risk based approach to identify and reduce all reasonably foreseeable hazards which may arise
from our operations;
• adoptbest workpractices to enhanceproductivity, documentthem to ensureconsistency ofdecisions and
review to continuouslyimprove;
• ensurethatappropriateinformation is communicated to ouremployees and external parties;
• take suppliers’ quality, safety and environmental performance into consideration in our purchasing
requirements and require contractors operating on our premises to comply with relevant quality, safety and
environmental standards;
• use auditing at various levels to provide information on product characteristics, process capability,
system outcomesand to enablea deeper and morecriticalappraisal oftheintegrated management system;
• conduct appropriate training to facilitate transfer of new information and technology and to ensure
staffat alllevels are competent to carry outtheduties and responsibilities assigned to them.
• take appropriate measurement that address and monitor quality, safety and environmental
performance;
• review regularly the integrated management system to ensure its adequacy, suitability, effectiveness
and to provideopportunities to takea forward look;
• foster a determination to continuously improve our services to the full satisfaction of our customers;
and
• always remember thatweareall responsiblefor thesuccess ofour integrated management system.
To be recognized as a preeminent achiever and best-in-class is not easy, but I can assure you that we can do that
if we all arecommitted to do it.
MichaelYeoman
GeneralManager, EastRailRollingStock
16 July 1998

8
Environmental Aspects (ISO 14001 Clause 4.3.1)
• Management procedure is established to identify the
environmental aspects that the Department can
control or influence.
• The purpose of identifying environmental aspects is
to determine which are associated with significant
environmental impacts. It is an on-going process to
examine the Department's activities, products or
services under normal, abnormal and emergency
situations.
KCR - Rolling Stock

9
Environmental Aspects
(ISO 14001 Clause 4.3.1) - Cont'd
• All environmental aspects are subject to
significance evaluation against criteria.
• A total of 370 environmental aspects and 142
significant environmental aspects are identified
during the ISO 14001 certification process.
• A register of environmental aspects is put into the
departmental LAN system for common access.
KCR - Rolling Stock

Legal and Other Requirements
(ISO 14001 Clause 4.3.2)
• Management procedure is established to ensure
periodic evaluation of regulatory compliance.
• Environmental legislation, regulations and codes of
practice applicable to the Rolling Stock Department
are kept in Technical Library as controlled documents.
• Updated information is obtained through the
government gazette and website.

11
Objectives and Targets
(ISO 14001 Clause 4.3.3)
The purpose of establishing environmental
objectives and targets is to ensure compliance with
environmental policy and to ensure continual
improvement of environmental performance.
In Rolling Stock Department, a total of 14
environmental objectives and targets are
established. They are as follows :-
KCR - Rolling Stock

Objectives and Targets
• Material Conservation.
• Energy Conservation.
• Prevention of Pollution.
• Indoor Air Quality.
• Chemical Waste Reduction.
• Environmental Training.

13
Environmental Management Programmes
(ISO 14001 Clause 4.3.4)
• Designation of responsibilities for achieving
objectives and targets.
• The means and time frame for achieving
objectives and targets.
Programmes are set up for achieving environmental
objectives and targets. These include :
In line with the identifiable environmental objectives
and targets, a total of 14 environmental management
programmes are established.
KCR - Rolling Stock

14
RS/MF/14/2/1 P1(1) Issue 2
Environmental Management Programme Form
Environmental Management Programme
Ref. No.
Section: Unit/Workshop: Location: Version: Issue Date: Page of
SEA
Ref. No.
Description Objective Target Performance
Measure
Proposed Method(s) of
Achieving Objective & Target
Target
Date
Responsible
Person
Overseen by: Authorized by: Endorsed by :
TSM GM-ER
KCR - Rolling Stock

Structure and Responsibility (ISO 14001 Clause 4.4.1)
• Environmental responsibilities of staff are documented
in the job descriptions and all staff are briefed in order
to facilitate effective environmental management.
• Management Representative is appointed to
- ensure that EMS conforms to ISO 14001; and
- report on EMS performance to top management
for review and as a basis for improvement of the
EMS.

Training, Awareness and Competence
(ISO 14001 Clause 4.4.2)
• Line managers shall identify training needs for their
staff whose work may have a significant
environmental impact and work in conjunction with
Engineering Training Unit to provide appropriate
training to satisfy the needs.
• Staff performing specific assigned tasks
shall be qualified on the basis of appropriate
education, training and / or experience,
as required.

17
Training, Awareness and Competence
• In-house environmental training are provided as
follows : -
Course Focused Group
3-day ISO 14001 EMS
Implementation Course
Sr. Supervisors and
above
5-day Advanced EMS Auditing
Course
Internal Auditors
½ -day ISO 14001 EMS Awareness
Course
All Staff
KCR - Rolling Stock

18
Communication (ISO 14001 Clause 4.4.3)
1) Internal Communication
Chairman Members
Frequency of
Communication
Purpose
Management
Steering
Group
Technical
Services
Manager
(Management
Representative)
Line
Managers
Once every three
months
Review the effectiveness of
management system and
identify opportunities for
improvements.
Management
Working
Group
Line Managers Engineers
and
Supervisors
Once every three
months
Cascade down the outcome of
each Management Steering
Group Meeting and monitor
the EHS performance of
individual sections.
Team
Briefing
Line Managers /
Engineers
Supervisors
and
Shopfloor
staff.
Once a month Cascade down the messages of
EHS issues to shopfloor level.
KCR - Rolling Stock

19
Communication (ISO 14001 Clause 4.4.3)- Cont'd
2) External Communication
• Requirements for receiving, documenting and
responding to relevant communication from
external interested parties are documented in the
management procedure.
KCR - Rolling Stock

20
Environmental Management System Documentation
(ISO 14001 Clause 4.4.4)
Management
Manual
Management
Procedure
Work / Engineering Instructions
Records
Level 1
Policy and Strategy :
Defines Approach and Responsibility
Level 2
Guidance and Control :
Defines Who, What, When
Level 3
Practice :
Answer How
Level 4
Results :
Show that the system is operating
KCR - Rolling Stock

Document Control (ISO 14001 Clause 4.4.5)
• Documentation for critical operations are controlled to
ensure that current issues of documents are available at
the appropriate locations and obsolete documents are
withdrawn or otherwise protected against unintentional
use.
• Registered documents such as Management Manual,
Management Procedures etc. are listed in a register, with
the document description, issue date, issue number and
revision number to ensure their traceability and
identification.

Operational Control (ISO 14001 Clause 4.4.6)
All critical processesand activities are identified and
covered by documented proceduresor instructions to
control situations where the absence of such operational
proceduresand instructions :
• could cause adversely affect on significant environmental
impacts; and
• could lead to deviations from the Management Policy.

23
Emergency Preparedness and Response
(ISO 14001 Clause 4.4.7)
To minimize the environmental impacts that might be
associated with accidents and emergency situations, the
following Management Procedures are revised :
• Handling of Rerailment.
• Fire Safety.
• Control of Chemicals and Chemical Wastes
Spillage / Leakage.
KCR - Rolling Stock

24
Emergency Preparedness and Response
• Exercises for handling of chemicals / chemical wastes
spillage / leakage arising from EMU derailment are
included into the regular training courses.
• Fire drills for Rolling Stock Department's premises
are conducted once every year.
• Exercises for handling of chemicals and chemical
wastes spillage / leakage are conducted once every
year.
KCR - Rolling Stock

Drill on Chemicals and Chemical Wastes
Spillage / Leakage.

Monitoring and Measurement
(ISO 14001 Clause 4.5.1)
• Samples of wastewater arising from oil interceptors,
grease trap, Wastewater Treatment Plant and Train
Washing Plants are monitored at regular intervals.
• Noise measurements are performed at some Noise
Sensitive Receivers (NSR) to ensure legal compliance.

Monitoring and Measurement
• Samples of air emissions generated from gas cutting
operations are analysed under EMU Mid-life
Refurbishment Project.
• Testing equipment are calibrated to ensure the
accuracy of measuring results.

Nonconformance and Corrective and Preventive Action
(ISO 14001 Clause 4.5.2)
• The system should ensure that corrective actions are
taken to prevent the recurrenceof nonconformance
and preventive actions are implemented to prevent the
occurrence of nonconformancesthrough the
identification of nonconformancesand investigation
of root causes.

Records (ISO 14001 Clause 4.5.3)
• Records shall include but not necessarily be limited to
the following :
 Customer complaints;
 Training records;
 Environmental objectives, targets and
management programmes;
 Register of environmental aspects.

Records (ISO 14001 Clause 4.5.3) - Cont'd
 Permits and licenses;
 Calibration;
 Corrective and preventive action;
 Information on nonconformances and follow-
up actions;
 Audit result records;

Records (ISO 14001 Clause 4.5.3) - Cont'd
 Management review,
 Monitoring and measurement records.
 Amendment records for all controlled
documents.

Environmental Management System Audit
(ISO 14001 Clause 4.5.4)
• The aim of audit should be answer the question " Are
we doing thing right?" It is a management tool to
verify whether activities comply with the planned
arrangements and to determine the effectiveness of
management system.
• A total of 15 internal auditors are trained up to carry
out environmental audit.

Management Review (ISO 14001 Clause 4.6)
• The management review should be answering the key
question "Are we doing the right things?"
• The function of management review is to identify
opportunities for improvements and possible change
of direction. The scope shall include :
- The Management Manual.
- Findings of internal and external audits.

Management Review
- Environmental objectives, targets and
improvement programmes.
- Adequacy and suitability of the Management Policy
and the need for changes in the light of :
※ Changing environmental legislation, regulations
and other requirements to which the
department subscribes.

Management Review
※ Changing expectations and requirements of
customers and interested parties.
※ Changes in the products, services or activities.
- Effectiveness of the integrated management
system.
- Summary of customer complaints.

Benefits
1) Tangible
• Reduced legal liabilities.
• Maximized effective use of capital for
control of environmental risks.

37
Benefits - Cont'd
2) Intangible
• Enhanced public image.
• Increased employee motivation.
• Improved working environment.
• Enhanced communication and staff
involvement.
• Meeting or exceeding customers' expectations.
KCR - Rolling Stock

ISO14001 KCR

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to ISO14001 KCR

Similar to ISO14001 KCR (20)

ISO14001 KCR