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MANAGEMENT FUNCTIONS
Organizing
1
Organizing
Learning outcomes
• Describe the term organizing
• Discuss the traditional principles of
organization in relation to the management
function of organizing
• Discuss the common methods of
organizing and delivering nursing care
2
Organizing
Introduction
Organizing plays a central role in the
management process. Once plans are
created the manager’s tasks is to ensure
that they are carried out
3
Definitions
Organizing
• Organizing is the managerial function
of arranging people and resources to
work towards a goal
4
Definitions…….
• The management function of assembling
and coordinating human, financial,
physical, information and other resources
needed to achieve organizational goals
5
Definitions…….
• Organizing is the management function
that involves the process of
determining what tasks are to be done;
who is to do them; how the tasks are
to be grouped; who reports to whom
and where decisions are to be made.
6
The Traditional Principles of
Organization
The Traditional Principles of
Organization are:
• A well-defined hierarchy of authority
• Unity of command
7
Principles……
• Span of control
• Authority equal to responsibility
• Downward delegation of authority but not
responsibility
8
Major activities in organizing
Two major activities in organizing are:
• Coordinating
• Delegating
9
The Process of Organizing
Steps in organizing
• Reflecting of plans and objectives
• Establishing major tasks to be performed
• Dividing major tasks into sub tasks
• Specifying job responsibilities
• Delegating the authority necessary for task
accomplishment
10
Process………
• Specifying reporting and authority
relationships
• Allocating and deploying resources in a
coordinated manner
• Evaluating results of organizing strategy
11
Organizing nursing care
Nursing care delivery systems
• Nursing care is delivered amidst a
number of different structural designs
in health care facilities
Each design has its own strengths
and weaknesses 12
Cont’d
• The purpose of a nursing care
delivery system is to provide a
structure that enables nurses to
deliver nursing care to meet the
needs of unique groups of patients.
13
Factors influencing the choice of
nursing care delivery system
• Organizational goals
• Availability of nursing personnel (consider
the numbers and skills)
• Level of hospital revenue
• Changes in acuity of patients
14
Factors……cont’d
• Demands of health care consumers for
quality care at a reduced rate
• Demands by nurses, physicians and other
health care professionals for more
effective delivery systems
15
Common Types of nursing care
delivery systems
Common types of nursing care
delivery systems include:
• Functional Method / Nursing
• Case method / nursing / assignment
• Primary Nursing
• Team nursing / Modular nursing
16
Types….Cont’d
Individual task
• Describe each nursing care delivery
system listed
• Explain advantages and disadvantages
of each nursing care delivery system
listed
17
Common types…..Cont’d
Functional method / Nursing
• The most common method used in
hospitals
• Used where large numbers of patients are
to be cared for by a limited number of
nurses
18
• Different tasks in a unit / ward is assigned
one or more nursing functions for a
number of patients in a ward.
• All the responsibilities and authority flow
from the charge nurse / manager
downwards to the staff members working
in a unit.
19
Cont’d
• This method implements classical
scientific management principles; What
are these scientific management
principles? (Review scientific
management theory)
20
Advantages
• The main advantage of this method is its
efficiency; a heavy workload can be
completed in a relatively short period of
time
• Method of choice in times of severe staff
shortages, emergency and disaster
situations
21
Advantages Cont’d
• Each staff member gains competency
in one or two tasks in which one
specializes
• Preferred method when a number of
patients need only routine care.
22
Disadvantages
• Main disadvantage: uses the assembly
type of division of labour; with the result
that it is mechanistic and impersonal.
• Emphasizes more on technical aspects of
nursing care
• Work repetitious and boring
23
• Failure to interpret the significance of a
particular reaction to treatment
• Patients are not nursed holistically
• Care is fragmented
24
Case method / nursing /
assignment
• One nurse is accountable for the total
care of one or more patients for the
period of her work shift
• Mainly used in private duty nursing;
extensively used in intensive care
units
25
• in seriously or critically ill patients in a
general ward
• to nurse immediate post-operative
patients and in barrier nursing
26
• Coordination of different services to
provide the care for one or two
patients is done by the nurse
assigned to them.
27
Advantages
• Organization of work and the
assignment of nurses to patient is
relatively easy
• Easy to fix the responsibility for care
• Good patient-nurse relationship is
enhanced 28
• High level of work satisfaction from
the nurses
• Autonomy to make decisions
29
Team nursing
• The patients in a unit / ward are
divided into different groups
• Each group of patients is nursed by a
specific team of nurses
• Each team is led by a registered
nurse; the team leader 30
The team leader is accountable for the
total care of all the patients in his / her
group; assessing patient care needs
and delegating patient care to
members of the team
31
• Individualized nursing care plans,
personalized care and nursing care
objectives are emphasized
• Each team member is usually
responsible for the total care of one or
more patients
32
• The team leader supervises the team
members and reports to the unit
manager.
• Effective communication between the
team members is important for
successful implementation of this
method
33
Advantages
• The charge nurse’s span of control is
reduced
• Development of valuable leadership
skills
• High morale and increased job
satisfaction
34
• because of increased amount of
communication and cooperation
between members of the team and
full utilization of each one’s abilities
• Personalized holistic nursing care
approach; hence patients satisfaction
with care
35
• Individual’s skills and knowledge of
each team member are emphasized
36
Disadvantages
• Lack of interpersonal, leadership, or
clinical skills for the role of team
leader
• Poor construction of teams, resulting
in ineffective teams
37
• The effectiveness of the team may be
compromised, when the composition
of the team must be changed
38
Primary Nursing
• The underlying philosophy of primary
nursing is that comprehensive,
continuous, coordinated and
individualized nursing care is
delivered to a patient by a registered
nurse ;
39
who has the autonomy and authority
to assume the overall and final
accountability for the planning,
delivery and outcome of that care
(Booyens, 2001)
40
• Registered nurses work as primary
nurses
• These primary nurses are usually
given a case load of four or five
patient
41
• The primary nurse conducts clinical
assessment, planning,
implementation, coordination and
evaluation of nursing care
• The primary nurse is accountable for
a patient throughout his / her stay in
the hospital,
42
for his / her follow up care after
discharge if necessary and for his / her
care when the patient is re-admitted
into the same hospital
The primary nurse is responsible for
the care of her / his patients on a 24
hour basis 43
• The primary nurse is assisted by a
second registered or senior nurse
called associate nurse
• Primary nursing reflects a
decentralized organized structure
44
Advantages
• Enables the nursing process(scientific
approach) to be put into practice
• Patients are more satisfied with the
care
• Cost effective
45
Disadvantages
• Requires a high proportion of
professional nurses
• Not all registered nurses feel have the
capacity to take on the entire
responsibility of a group of patients
46
• Communication problems may arise
between the head nurse and primary
nurse
• Conflict may occur between doctors,
nurses, and between the head nurse
and primary nurse
47
Modular nursing
• Modular nursing is a modification of
team nursing and primary nursing;
It is sometimes used when they are
not enough registered nurses
available.
48
• The patients in a unit / ward are
divided according to the layout of the
ward
• Each group of patients (usually 8 –
12) is nursed by a small team of
nurses consisting of two or three staff
members.
49
• Each team must be led by a senior nurse
or registered nurse, if available.
• The leader’s responsibilities include
giving and receiving shift reports and
offering and asking for help from the
leader of another team.
50
• The unit manager is responsible for
supervising the nursing care of all
patients and coordinating the work in
the unit
51
Advantages
• Productivity in nursing care is better
than either team or primary nursing
• There is better communication and
cooperation between the different
staff members
52
Disadvantages
• When a patient moves from one bed
or room to another, he / she may fall
into a different patient group and will
need to get accustomed to a new set
of nurses
53
There is a division of the final
accountability for patient care between
the manager in charge of the unit and
the leader of each team
54
NOTE:
No delivery system is perfect
Most organization use a
combination or modification of
various nursing care delivery
systems to meet the unique
demands of different patient care 55

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MANAGEMENT FUNCTIONS ORGANIZING 2019.ppt

  • 2. Organizing Learning outcomes • Describe the term organizing • Discuss the traditional principles of organization in relation to the management function of organizing • Discuss the common methods of organizing and delivering nursing care 2
  • 3. Organizing Introduction Organizing plays a central role in the management process. Once plans are created the manager’s tasks is to ensure that they are carried out 3
  • 4. Definitions Organizing • Organizing is the managerial function of arranging people and resources to work towards a goal 4
  • 5. Definitions……. • The management function of assembling and coordinating human, financial, physical, information and other resources needed to achieve organizational goals 5
  • 6. Definitions……. • Organizing is the management function that involves the process of determining what tasks are to be done; who is to do them; how the tasks are to be grouped; who reports to whom and where decisions are to be made. 6
  • 7. The Traditional Principles of Organization The Traditional Principles of Organization are: • A well-defined hierarchy of authority • Unity of command 7
  • 8. Principles…… • Span of control • Authority equal to responsibility • Downward delegation of authority but not responsibility 8
  • 9. Major activities in organizing Two major activities in organizing are: • Coordinating • Delegating 9
  • 10. The Process of Organizing Steps in organizing • Reflecting of plans and objectives • Establishing major tasks to be performed • Dividing major tasks into sub tasks • Specifying job responsibilities • Delegating the authority necessary for task accomplishment 10
  • 11. Process……… • Specifying reporting and authority relationships • Allocating and deploying resources in a coordinated manner • Evaluating results of organizing strategy 11
  • 12. Organizing nursing care Nursing care delivery systems • Nursing care is delivered amidst a number of different structural designs in health care facilities Each design has its own strengths and weaknesses 12
  • 13. Cont’d • The purpose of a nursing care delivery system is to provide a structure that enables nurses to deliver nursing care to meet the needs of unique groups of patients. 13
  • 14. Factors influencing the choice of nursing care delivery system • Organizational goals • Availability of nursing personnel (consider the numbers and skills) • Level of hospital revenue • Changes in acuity of patients 14
  • 15. Factors……cont’d • Demands of health care consumers for quality care at a reduced rate • Demands by nurses, physicians and other health care professionals for more effective delivery systems 15
  • 16. Common Types of nursing care delivery systems Common types of nursing care delivery systems include: • Functional Method / Nursing • Case method / nursing / assignment • Primary Nursing • Team nursing / Modular nursing 16
  • 17. Types….Cont’d Individual task • Describe each nursing care delivery system listed • Explain advantages and disadvantages of each nursing care delivery system listed 17
  • 18. Common types…..Cont’d Functional method / Nursing • The most common method used in hospitals • Used where large numbers of patients are to be cared for by a limited number of nurses 18
  • 19. • Different tasks in a unit / ward is assigned one or more nursing functions for a number of patients in a ward. • All the responsibilities and authority flow from the charge nurse / manager downwards to the staff members working in a unit. 19
  • 20. Cont’d • This method implements classical scientific management principles; What are these scientific management principles? (Review scientific management theory) 20
  • 21. Advantages • The main advantage of this method is its efficiency; a heavy workload can be completed in a relatively short period of time • Method of choice in times of severe staff shortages, emergency and disaster situations 21
  • 22. Advantages Cont’d • Each staff member gains competency in one or two tasks in which one specializes • Preferred method when a number of patients need only routine care. 22
  • 23. Disadvantages • Main disadvantage: uses the assembly type of division of labour; with the result that it is mechanistic and impersonal. • Emphasizes more on technical aspects of nursing care • Work repetitious and boring 23
  • 24. • Failure to interpret the significance of a particular reaction to treatment • Patients are not nursed holistically • Care is fragmented 24
  • 25. Case method / nursing / assignment • One nurse is accountable for the total care of one or more patients for the period of her work shift • Mainly used in private duty nursing; extensively used in intensive care units 25
  • 26. • in seriously or critically ill patients in a general ward • to nurse immediate post-operative patients and in barrier nursing 26
  • 27. • Coordination of different services to provide the care for one or two patients is done by the nurse assigned to them. 27
  • 28. Advantages • Organization of work and the assignment of nurses to patient is relatively easy • Easy to fix the responsibility for care • Good patient-nurse relationship is enhanced 28
  • 29. • High level of work satisfaction from the nurses • Autonomy to make decisions 29
  • 30. Team nursing • The patients in a unit / ward are divided into different groups • Each group of patients is nursed by a specific team of nurses • Each team is led by a registered nurse; the team leader 30
  • 31. The team leader is accountable for the total care of all the patients in his / her group; assessing patient care needs and delegating patient care to members of the team 31
  • 32. • Individualized nursing care plans, personalized care and nursing care objectives are emphasized • Each team member is usually responsible for the total care of one or more patients 32
  • 33. • The team leader supervises the team members and reports to the unit manager. • Effective communication between the team members is important for successful implementation of this method 33
  • 34. Advantages • The charge nurse’s span of control is reduced • Development of valuable leadership skills • High morale and increased job satisfaction 34
  • 35. • because of increased amount of communication and cooperation between members of the team and full utilization of each one’s abilities • Personalized holistic nursing care approach; hence patients satisfaction with care 35
  • 36. • Individual’s skills and knowledge of each team member are emphasized 36
  • 37. Disadvantages • Lack of interpersonal, leadership, or clinical skills for the role of team leader • Poor construction of teams, resulting in ineffective teams 37
  • 38. • The effectiveness of the team may be compromised, when the composition of the team must be changed 38
  • 39. Primary Nursing • The underlying philosophy of primary nursing is that comprehensive, continuous, coordinated and individualized nursing care is delivered to a patient by a registered nurse ; 39
  • 40. who has the autonomy and authority to assume the overall and final accountability for the planning, delivery and outcome of that care (Booyens, 2001) 40
  • 41. • Registered nurses work as primary nurses • These primary nurses are usually given a case load of four or five patient 41
  • 42. • The primary nurse conducts clinical assessment, planning, implementation, coordination and evaluation of nursing care • The primary nurse is accountable for a patient throughout his / her stay in the hospital, 42
  • 43. for his / her follow up care after discharge if necessary and for his / her care when the patient is re-admitted into the same hospital The primary nurse is responsible for the care of her / his patients on a 24 hour basis 43
  • 44. • The primary nurse is assisted by a second registered or senior nurse called associate nurse • Primary nursing reflects a decentralized organized structure 44
  • 45. Advantages • Enables the nursing process(scientific approach) to be put into practice • Patients are more satisfied with the care • Cost effective 45
  • 46. Disadvantages • Requires a high proportion of professional nurses • Not all registered nurses feel have the capacity to take on the entire responsibility of a group of patients 46
  • 47. • Communication problems may arise between the head nurse and primary nurse • Conflict may occur between doctors, nurses, and between the head nurse and primary nurse 47
  • 48. Modular nursing • Modular nursing is a modification of team nursing and primary nursing; It is sometimes used when they are not enough registered nurses available. 48
  • 49. • The patients in a unit / ward are divided according to the layout of the ward • Each group of patients (usually 8 – 12) is nursed by a small team of nurses consisting of two or three staff members. 49
  • 50. • Each team must be led by a senior nurse or registered nurse, if available. • The leader’s responsibilities include giving and receiving shift reports and offering and asking for help from the leader of another team. 50
  • 51. • The unit manager is responsible for supervising the nursing care of all patients and coordinating the work in the unit 51
  • 52. Advantages • Productivity in nursing care is better than either team or primary nursing • There is better communication and cooperation between the different staff members 52
  • 53. Disadvantages • When a patient moves from one bed or room to another, he / she may fall into a different patient group and will need to get accustomed to a new set of nurses 53
  • 54. There is a division of the final accountability for patient care between the manager in charge of the unit and the leader of each team 54
  • 55. NOTE: No delivery system is perfect Most organization use a combination or modification of various nursing care delivery systems to meet the unique demands of different patient care 55