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CCC TRAINING PROGRAM   1
CROSS-CULTURAL COMPETENCY          I do not want my house to be           walled in on all sides and my           windows ...
THE MIND SETS NEEDED FOR STUDYING               CROSS - CULTURAL SKILLS• Don’t expect mathematical accuracy. In the study ...
CROSS CULTURAL SKILLS PROFILEDr AKS            CCC TRAINING PROGRAM   4
CROSS CULTURAL COMPETENCY SKILLS  What Is Cultural Competency?  The ability to recognize cultural  differences and work ef...
THE BUSINESS CASE  Recent Trends that Increased the Need for  Cross Cultural Skills  •      The rapidly growing forces of ...
GLOBAL COMPETENCIES/                CROSS CULTURAL SKILLS    Attributes Required For    Cultural Competency    Think of th...
PRINCIPLES OF COMMUNICATING                 ACROSS CULTURES All communications are culture- based. Communication is verbal...
ABOUT GLOBAL COLLEGE MALTA Global College Malta (GCM) is the first European College  offering university degrees accordin...
The Cross Cultural Competencetraining program equips participants with cross cultural skills and global            compete...
SMARTCITY MALTA
CCC TRAINING PROGRAM   12
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Cross Cultural Competency

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Global College Malta offers a set of specially designed short courses, which are designed to increase your effectiveness at work and enhance your CV. The short courses will be delivered by Dr Ashok Srivastava, an experienced senior lecturer and full-time member of staff of Global College Malta, who also lectured in Dubai, USA and other countries.

Description: The Cross Cultural Competence training program equips participants with cross cultural skills and global competency, including charting the
level of cross cultural awareness of staff and the organization, and providing
group activities and case studies that enhance cross cultural understanding
and global competency. It is designed to sensitize the participants with cross-
cultural differences and enabling them to acquire the skills they need on a
daily basis at work.

Length: 3h

Published in: Education, Business
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Cross Cultural Competency

  1. 1. CCC TRAINING PROGRAM 1
  2. 2. CROSS-CULTURAL COMPETENCY I do not want my house to be walled in on all sides and my windows to be closed. I want all the cultures of all lands to be blown about my house as freely as possible. But I refuse to be blown off my feet by any. CCC TRAINING PROGRAM 2
  3. 3. THE MIND SETS NEEDED FOR STUDYING CROSS - CULTURAL SKILLS• Don’t expect mathematical accuracy. In the study of cultures 1+2 = 5. Understanding cultures is an art, not an exact science.• Accept ambiguity, inconsistency, and mystery.• Seek understanding, not proof of right or wrong, and not judgment of good or bad.• The goal of learning cross cultural skills is to facilitate co-existence and collaboration.• Have fun. Enjoy the journey. Laugh while learning. Dr AKS CCC TRAINING PROGRAM 3
  4. 4. CROSS CULTURAL SKILLS PROFILEDr AKS CCC TRAINING PROGRAM 4
  5. 5. CROSS CULTURAL COMPETENCY SKILLS What Is Cultural Competency? The ability to recognize cultural differences and work effectively with others in spite of these differences.Dr AKS CCC TRAINING PROGRAM 5
  6. 6. THE BUSINESS CASE Recent Trends that Increased the Need for Cross Cultural Skills • The rapidly growing forces of globalization • The rise of culturally diverse workforce • The emerging of new economic giants like China • The rise of OutsourcingDr AKS CCC TRAINING PROGRAM 6
  7. 7. GLOBAL COMPETENCIES/ CROSS CULTURAL SKILLS Attributes Required For Cultural Competency Think of the personal attributes or skills that help you function more effectively across cultural differencesDr AKS CCC TRAINING PROGRAM 7
  8. 8. PRINCIPLES OF COMMUNICATING ACROSS CULTURES All communications are culture- based. Communication is verbal and non- verbal. You communicate all the time. The individual’s own style may differ from the culture’s.Dr AKS CCC TRAINING PROGRAM 8
  9. 9. ABOUT GLOBAL COLLEGE MALTA Global College Malta (GCM) is the first European College offering university degrees according to British standards in SmartCity Malta. Global College Malta is approved by the National Commission for Further and Higher Education. We are proud to offer a set of specially designed short courses, which are designed to increase your effectiveness at work and enhance your CV. The short courses will be delivered by Dr Ashok Srivastava, an experienced senior lecturer and full-time member of staff of Global College Malta, who held lectures in Dubai, USA and other countries. CCC TRAINING PROGRAM 9
  10. 10. The Cross Cultural Competencetraining program equips participants with cross cultural skills and global competency.
  11. 11. SMARTCITY MALTA
  12. 12. CCC TRAINING PROGRAM 12

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