Contact Frank Bogensic for help with your BSR/NVH testing and service needs.

1. TÜV SÜD America
Testing Division Capabilities
‘Equipment Solutions Team’
‘OnSite’ Testing Services
April 3, 2013
TÜV SÜD Corporate Presentation Slide 1
Our heritage: 147 years of business success
1866 Establishment of a Mannheim-based
steam boiler inspection association by 21
operators and owners of steam boilers, with the
objective of protecting man, the environment and
property against the risk emanating from a new
and largely unknown form of technology
1910 First vehicle periodic technical inspection (PTI)
1926 Introduction of the “TÜV mark / stamp” in Germany
1958 Development of a Bavaria-wide network of vehicle
inspection centres in the late 1950s
1990s Conglomeration of TÜVs from the southern part of
Germany to form TÜV SÜD and the expansion of
business operations into Asia
2006 Expansion of services in ASEAN by acquiring
Singapore-based PSB Group
2009 Launch of Turkey-wide vehicle inspection by
TÜV TURK
Today TÜV SÜD continues to pursue a strategy of
internationalization, searching for, prioritizing and
driving growth opportunities
TÜV SÜD Corporate Presentation Slide 2

2. Choose certainty. Add value.
Today, TÜV SÜD stays true to its founding
principle of protecting people,
environment and property against the
potential adverse effects of technology
TÜV SÜD Corporate Presentation Slide 3
TÜV SÜD in numbers: Growing from strength to strength
One-stop technical
1 solution provider
150 years of experience
800 locations worldwide
million Euro in sales
1,800 revenue 2012
17,300 employees worldwide
TÜV SÜD Corporate Presentation Slide 4

3. Global expertise. Local experience.
Global Headquarters:
Munich, Germany
Legend:
Countries with TÜV SÜD offices
Regional headquarters
TÜV SÜD Corporate Presentation Slide 5
Equipment Solutions Team (EST), Holland, Michigan, USA
Transportable Test Cells ‘On-Site’ / Field Services Custom Solutions
• Traditional Hydraulic or TÜV’s • ‘OnSite’ Specialists in Buzz, • Integration of Existing Systems
newest Servo-Electric Actuator Squeak and Rattle Root Cause • Turn-key Integrated Solutions
(SEA) Technology • Independent Evaluation • Custom Engineered
• BSR/NVH and Durability available • Quality Process Assessment • Chambers
• Environmental or Ambient-Temp. • Optimization of Existing Tools • Shakers
Full Vehicle 4Posters • Electro-Dynamic Shaker • Pressure / flow
• Fixed Test Systems or System Maintenance and • Vibration / motion
Transportable ‘Pods’ Repair • Thermal Dynamic Test Systems
• Airbag, Instrument Panel, Battery • EMC Chamber Door
Abuse, etc Maintenance
• Thermal Conditioning • Seismic Reaction Mass
• Solar Heat Load Consulting
TÜV SÜD Corporate Presentation Slide 6

4. Equipment Solutions Team (EST), Holland, Michigan, USA
Equipment Refurbishment
Hydraulic systems refurbishment
Electro-Dynamic Shaker rebuild
Complete mechanical overhaul
Portable Seismic mass rebuild
Corrosion protection
TÜV SÜD Corporate Presentation Slide 7
Buzz, Squeak and Rattle (BSR) Test Systems
TÜV designs and builds BSR Test Systems which
are deployed at many OEMs. Includes in-ground,
above-ground and transportable equipment in:
• Belgium
• Brazil
• Canada
• Mexico
• Romania
• South Africa
• Turkey
• USA
TÜV SÜD Corporate Presentation Slide 8

5. Fixed, In-Ground BSR Test Systems (NAFTA)
Insert GM Lansing test cell here
TÜV SÜD Corporate Presentation Slide 9
Fixed, Above-Ground BSR 4Poster (Africa)
TÜV SÜD Corporate Presentation Slide 10

6. Transportable BSR Enviro-4Poster (Belgium)
TÜV SÜD Corporate Presentation Slide 11
Transportable Durability-Rated Enviro-4Poster (Brazil)
Contact us today.
www.tuv-sud.com
TÜV SÜD Corporate Presentation Slide 12

7. Transportable SEA Shakers for IP & Component BSR (NAFTA)
TÜV SÜD Corporate Presentation Slide 13
TÜV BSR Technology Comparison
Hydraulic: Traditional hydraulically actuated 4Posters have been in
use successfully for many decades and have been instrumental
to OEM achievement of BSR performance improvement.
Hydraulic 4Poster technology is mature and may complement
existing maintenance infrastructure at the OEM site, thereby
making it a good choice in some cases.
SEA: Servo-Electric Actuator technology (sometimes called
Electro-Magnetic Actuation) is a far ‘greener’ approach than the
traditional hydraulic systems. The SEA 4Poster system does not
contain large quantities of hydraulic oil with the potential for high
pressure line and/or hose rupture along with the associated risk
of Environmental concerns and costly HazMat clean-up.
TÜV SÜD Corporate Presentation Slide 14

8. TÜV BSR Technology Comparison
SEA uses far less energy which pays back every year.
On average SEAs use 80-90% less energy than
comparably sized servo-hydraulic systems,
considering a two shift assembly plant operation. For
these reasons as well as superior performance, OEMs
like GM, Ford and Nissan are choosing TÜV-
integrated SEA technology for road simulation, quality
control and new model launch needs.
TÜV SÜD Corporate Presentation Slide 15
TÜV BSR Technology Comparison
SEA: There are several performance advantages
to the SEA 4Poster versus hydraulic:
Scalability: component level to full vehicle electric
actuators
Higher velocities at higher forces
RMS error is over 18X more accurate
3+X higher frequency response
5+X more energy efficient
ONE moving part – the forcer, i.e. simpler / more reliable
TÜV SÜD Corporate Presentation Slide 16

9. TÜV BSR Experience
TÜV-integrated SEA 4Poster systems delivered since 2010
NAFTA region – Six systems
EU region – Two systems
Including hydraulic systems,
TÜV has TWELVE 4Posters
that we’ve built or refurbished
worldwide since 2008.
We know BSR.
TÜV SÜD Corporate Presentation Slide 17
TÜV OnSite BSR Testing Services
Independent Auditing
Complementing TÜV’s BSR equipment range, our technical
BSR experts work at customer sites directly with OEM
engineers and Tier 1 suppliers to provide:
• Fresh eyes evaluation of BSR performance/perceived quality.
• Expertise on BSR phenomena and root cause mitigation
• Application of OEM processes, evaluating effectiveness,
investigating and implementing improvement actions
• Training of plant staff in more effective use of existing tools
• Validation of results with on-road testing/real-world situations
• Documentation of the process, learning from previous
failures, and preventing them in the future
• Capture of Design Lessons Learned to Prevent Recurrence
through feedback to OEM engineering responsible for future
model design guidelines
TÜV SÜD Corporate Presentation Slide 18

10. TÜV OnSite BSR Testing Services
• TÜV OnSite BSR experts use temperature & vibration to:
Identify quality concerns and emerging issues
Identify the root cause of BSR concerns
Develop containment and permanent fixes in
collaboration with OEM and supplier engineers
• TÜV supports plant audits and personnel training
• These videos show examples of TÜV OnSite and OEM
BSR team members working with TÜV-built and managed
test systems, respectively:
http://www.youtube.com/watch?v=cDhMH6O3zYE&feature
=endscreen&NR=1
http://www.youtube.com/watch?v=SIVx3jqIXe0
TÜV SÜD Corporate Presentation Slide 19
BSR Physics
Visual Tactile Audible
Resonance or Resonance or
forced forced “BUZZ” “SQUEAK”
vibration; vibration;
Vibrating surface radiates Rubbing; non-linear, sliding,
mirror, seat steering
noise stick-slip contact
back… column, floor,
seat… u
F=uN
N
Where u static not equal
to u dynamic:
Velocity
“RATTLE”
Bouncing, non-linear, transient
surface contact, can be a
periodic transient
TÜV SÜD Corporate Presentation Slide 20

11. TÜV OnSite BSR Testing Services
Vehicle Evaluations
• Static Audits: Function interior accessories, doors inside
and outside, electrical components, and climate control.
• Rough Road Audit: Verify results of plant internal test
procedure.
• 4Poster Audit: Conduct 4Poster audit inside, outside,
and beneath vehicle as well as static functional BSR
audits (e.g. door close).
• Drive Audit: Continuously verify results of internal
testing using real-world surfaces and drive conditions.
TÜV SÜD Corporate Presentation Slide 21
TÜV OnSite BSR Improvement Process
TÜV SÜD Corporate Presentation Slide 22

12. TÜV OnSite BSR Results: An Example
BSR improved 75%, yet slipped when support from TÜV
was reduced, confirming that sustainable gains require a
two-pronged approach: a) Continuous and vigilant policing
of the system to ensure emerging issues don’t escape, and
b) Design Lessons Learned enshrined in Design Guidelines
Vehicle Squeak and Rattle Issue Reduction with TÜV On-Site Support
200 100%
Things Gone Wrong
180 25% 90%
TÜV Support Time
160 80%
140 70%
30%
120 60%
100 25% 50%
TGW
80 14% 40%
Support
60 29% 30%
40 20%
20 10%
0 0%
05MY 06MY 07MY 08MY 09MY 10MY 11MY 11MY
Wave 1 Wave 2
75% improvement over 6 year period
TÜV SÜD Corporate Presentation Slide 23
Technical Challenges
Establishing parameters to quantify perception of
BSR events
– Test applicability of existing metrics
– Develop additional metrics specifically aimed at
quantifying the perception of BSR phenomena
– Establish Go/No Go criteria
Develop and deploy standardized test procedures
for BSR
- Build consistency across suppliers and
manufacturing plants
TÜV SÜD Corporate Presentation Slide 24

13. Why choose TÜV?
Technical knowledge and proven track record
Strong focus on customer service and support
Extensive experience in design, build, system trial
and commissioning required for your successful project
Customers have the opportunity to choose leading-edge
technology without the risk of buying directly from small
manufacturers with limited financial stability, i.e. ZERO risk
‘EST Enviro-Shaker’ NVH Component Testing with ‘EST V5 Shaker’
TÜV SÜD Corporate Presentation Slide 25
Why choose TÜV?
Competitively priced; the best value in the industry
TÜV provides custom, integrated solutions with our partners such
as MTS and MB Dynamics, yet we’re also able to offer customers
numerous shaker options from rebuilt units (Ling, U-D, etc) all the
way up to our own ‘EST’ brand shakers. EST shakers have been
offered since 1981.
Peace of mind: Team TÜV will be there for our customers for
decades to come!!
TÜV SÜD Corporate Presentation Slide 26

14. Contact us today.
Equipment Solutions Team
Doug Boals
dboals@tuvam.com
Frank Bogensic
fbogensic@tuvam.com
Matt Johnson
mjohnson@tuvam.com
+1.800.611.7859
04/04/2013 SÜD
TÜV Corporate Presentation Slide 27