Uc strategies comparison_021911

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Business Technology

Unified Communications Strategies experts interviewed the five leading hosted providers
for the SMB market, focusing on features/capabilities, pricing, and service. Interviewed
were Fonality, RingCentral, 8 X 8, Aptela and Vocalocity. The table below indicates how
well each provider met the expectations of UCStrategies experts based on the
features/capabilities provided.

Feature 8x8 Aptela Fonality RingCentral Vocalocity

User Features Exceeds Exceeds Exceeds Exceeds Exceeds

Unified Communications Exceeds Meets Exceeds Meets Meets

Conferencing Exceeds Meets Exceeds Below Meets

Messaging Exceeds Meets Exceeds Exceeds Exceeds

Mobility Meets Meets Exceeds Exceeds Meets

Call Center Exceeds Below Exceeds Meets Meets

Source: Blair Pleasant and Dave Michel, “Hosted VoIP and Unified Communications Services.”
Web: www.ucstrategies.com | Date: February 15, 2011

To learn more, please visit fonality.com or 877-FONALITY.

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Uc strategies comparison_021911

1. Unified Communications Strategies experts interviewed the five leading hosted providers for the SMB market, focusing on features/capabilities, pricing, and service. Interviewed were Fonality, RingCentral, 8 X 8, Aptela and Vocalocity. The table below indicates how well each provider met the expectations of UCStrategies experts based on the features/capabilities provided. Feature 8x8 Aptela Fonality RingCentral Vocalocity User Features Exceeds Exceeds Exceeds Exceeds Exceeds Unified Communications Exceeds Meets Exceeds Meets Meets Conferencing Exceeds Meets Exceeds Below Meets Messaging Exceeds Meets Exceeds Exceeds Exceeds Mobility Meets Meets Exceeds Exceeds Meets Call Center Exceeds Below Exceeds Meets Meets Source: Blair Pleasant and Dave Michel, “Hosted VoIP and Unified Communications Services.” Web: www.ucstrategies.com | Date: February 15, 2011 To learn more, please visit fonality.com or 877-FONALITY.