We pride in our Valet Parking services. We have been in business for over 4 years and we aim to provide our services to all the hotels available in Dubai, and rest of the Emirates.
Uneak White's Personal Brand Exploration Presentation
valet parking presentation
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2. We pride in our Valet Parking services. We have been in business for over 4 years and
we aim to provide our services to all the hotels available in Dubai, and rest of the
Emirates.
We have been providing service in all the different sectors. We also offer personal
drivers.
We provide high quality of service in terms of finding car parking.
The reason why we started Oscar valet parking services is because of the fact finding
parking these days take more time than finding yourself in a nice hotel to dine in.
If you are looking for a perfect Valet parking service, then we are the solution to your
problems. We aim to be providing services all over United Arab Emirates.
3. One of our strengths and clear distinction from the competition resides in the
exceptionally high quality and consistent service we provide. We have full time
staffs who are specialized in training others and whose sole job is to train and
maintain our quality standards. We continually train each member of our
organization in classrooms and on site, on the following:
• Hospitality, meeting and greeting, hygiene, grooming, attitude, clients’
expectations, politeness, terminology, courtesy, cars specifications, cultural
differences, and the Oscar Valet Parking service standards.
• On-locations training in each Hotel/Property including brand values, location
specifics, logistics, venues, expectations, clients and regular customers'
familiarity, as well as the specific chain of command.
• Induction training by the facility management as needed or requested.
• Company Quality Control spot visits by a specialized team
4. "Mystery" visits by third party professionals, unknown to the drivers and at dates unknown to the
company. In a measure intended to provide comfort to our staff as well as assist us in quality control
and quality monitoring, our accommodation facility is totally owned and managed by our company. In
addition to the high quality amenities such as the kitchens, canteen, training Centre, etc... we
ensure:
All drivers are provided with accommodations in the Company's first class accommodation
facility.
All drivers are transported to and from work location, by company buses.
All drivers are only dispatched to work location after meeting the Oscar quality control
standards that are checked by our dispatching team before the drivers board our buses. This is
imperative for quality checks of grooming, cleanliness, etc.
Maintenance and cleanliness of our accommodations are provided by the company's full time
maintenance and cleaning team
All of our staff uniforms are laundered and pressed daily in our company laundry facilities by
our dedicated laundry team.
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8. Our customers have continued to give patronage to Oscar Valet Parking amidst
fierce competition. No competitor has been able to match our standards, strength
of core competency, supplementary value-added services or sheer scale of
contingency resources. Our client satisfaction has been a testament to our high
standards of professionalism and distinction.
Kempinski Hotel Mall of the
Emirates
Sheraton Mall of the
Emirates
Al Badia Golf
9. Intercontinental Dubai
festival city
Crowne Plaza Dubai
Festival City
Al Garhoud Hospital
Jebel Ali Golf Resort Pullman Deira City Center Novotet Al Barsha
10. Ajman Plaaze Sofitel – Jbr Ramada Hotel Jumerah
Med Care Hospital AlSafa Emirates Reit General Eletronic
11. Al Bustan Dubai Airport Movenpick Jbr warwicks sheikh zahid
Prime Hospital Airport Now Café Al Safa Zurna Restaurant AlSafa
13. Oscar Valet Parking provides clients with a unique, private label, professional and
complete front-door operation. In order to better understand the logistics of the
specified location or operation. We optimize the most feasible front door positioning
and valet parking methods taking into account the uniqueness of each location in
order to customize the service for each site.
• Sponsored, trained and RTA certified attendants.
• EXCLUSIVE services offered to luxury hotels/resorts and upper scale properties.
• On location continuous training and quality Control Support.
• Third party liability insurance.
• Full time site manager.
• Focus on providing “added value” comprehensive services .
• Long term commitment to our clients.
• Extended flexibility in terms of requested/needed manpower to help our clients
reduce their costs and adapt to their dynamic environment without compromising the
quality of service delivery
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16. Oscar Valet Parking’s attendants are the most highly trained professional valet
attendants in the region with driver’s license and has passed a rigorous driving
and parking test under extreme pressure. They have undergone extensive
classroom training as a requisite to servicing our clients. The training covers all
aspects of the service delivery: grooming, cleanliness, meeting and greeting,
politeness, courtesy, composure at work, knowledge of car specifics & culture.
We strive for excellence and thus spend a great deal of time with our attendants
on a daily basis, ensuring that they are motivated, doing the best job possible, and
that they constantly aim for and achieve beyond ordinary standards. We also put
great effort into delivering location specific training to our team of attendants,
always stressing the importance of each individual location and its uniqueness, so
that they are perfectly familiar with that location at all times, thus optimizing their
performance there.
17. Our attendants are the first and last impressions of the establishments and
clients that they represent. We take this impression seriously and aim for
all of our personnel to be good natured, friendly, presentable, cooperative,
helpful, English speaking, pro-active, and most importantly, safe at all
times. Courtesy is indivisible and our service is seamless in all locations.
Grooming is of high priority and importance to us especially in the
scorching heats of the Arabian Gulf. We provide them all the basic needs
to ensure they constantly maintain a presentable appearance and uphold
the first class image of the establishment they are servicing.
Furthermore, we do monthly appraisal for each attendant’s performance in
all services we deliver.