Lauren Bailey of Factor 8 joined Steve Richard to talk all about engagement. Learn how to get buyers engaging on calls and how to unlock Secret Level 5 engagement.

1. CALL CAMP™
Engaging the End User
May 30, 2018

2. Call Camp Discount Code: CC2018 www.tenbound.com/conference

3. Steve Richard
CRO, ExecVision
@SRichardV
@ExecVision_io @Factor8Sales #CallCamp
Your Guides
Lauren Bailey
President, Factor 8
@Factor8Sales

4. Questions or Comments?
Tweet us #CallCamp
@ExecVision_io @Factor8Sales #CallCamp

5. Engaging the End User
Our Focus For This Call
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6. Creating an Engaging Customer Experience
● What are the tell-tale signs of engagement during
conversation?
● How do you determine the level of engagement?
● What do you do when you unlock Secret Level 5
engagement?
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7. ● Perk the customer’s ear
● Help them picture a great
end state
● Lead with Value
Engaging Best Practices
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8. ● Calls where you’re doing most of the talking
● Long introductions
● Telling instead of asking
What to Watch Out For
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9. ● How can you tell what the
engagement level was?
● What was the focus of this call?
● Do you think the prospect views
you as an adviser or a salesperson?
Other Considerations
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10. @ExecVision_io @Factor8Sales #CallCamp

11. Discussion: How do you
get prospects to engage
on calls?
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12. ● Will take action items, research, invite others
● Will advocate, recommend, refer
● Five star review people
Secret Level 5 Engagement
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13. Questions or Comments?
Tweet us #CallCamp
@ExecVision_io @Factor8Sales #CallCamp

14. Let’s listen to
real calls.
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15. ❏ What good engagement sounds like
❏ Ways to get prospects leaning in and
participating
❏ How to take it further when a prospect is
Secret Level 5 Engaged
What We Learned
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16. Factor 8
Factor 8 provides custom
award-winning inside sales
training for reps & leaders,
private sales coaching, and
consulting.
www.factor8.com
@ExecVision_io @Factor8Sales #CallCamp

17. ExecVision
Visit our resource center for
more great sales insights
www.execvision.io/resources
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