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market monitor
Focus on consumer durables/non-food
retail performance and outlook
April 2016
Disclaimer
This report is provided for information purposes only and is not intended as a recommendation
or advice as to particular transactions, investments or strategies in any way to any reader. Read-
ers must make their own independent decisions, commercial or otherwise, regarding the infor-
mation provided. While we have made every attempt to ensure that the information contained
in this report has been obtained from reliable sources, Atradius is not responsible for any errors
or omissions, or for the results obtained from the use of this information. All information in this
report is provided ’as is’, with no guarantee of completeness, accuracy, timeliness or of the re-
sults obtained from its use, and without warranty of any kind, express or implied. In no event will
Atradius, its related partnerships or corporations, or the partners, agents or employees thereof,
be liable to you or anyone else for any decision made or action taken in reliance on the informa-
tion in this report or for any consequential, special or similar damages, even if advised of the
possibility of such damages.
Copyright Atradius N.V. 2016
MARKETPERFORMANCE
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TABLEOFCONTENS
Introduction 	 Increasing sales not followed by rising profits.................4
Full reports	
Germany 	 Robust domestic demand expected to continue
	 in 2016............................................................................................5
The Netherlands 	 Higher growth in 2016, but unevenly distributed...........7
United Kingdom	 Margins remain tight.................................................................9
United States 	 Increasing sales expected in the coming years............. 11
Market performance snapshots
Canada	 Lower holiday sales likely to result in
	 payment delays......................................................................... 13
China	 Slower, but still robust growth............................................ 14
Italy	 Concentration process on-going in the market............. 15
Poland	 Introduction of a retail tax could hurt businesses........ 16
Market performance at a glance
	 India, Indonesia, Spain, Sweden, Vietnam...................... 17
Overview chart	 Industries performance per country................................. 20
Industry performance	 Changes since February 2016 ............................................ 22
In this issue…
On the following pages we indicate the general outlook for each sector
featured using these symbols:
Excellent Good Fair Poor Bleak
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In 2016, most consumer durables retail markets are expected to
expand further, with global retail sales increasing 2.7%, accord-
ing to the Economist Intelligence Unit. By region, Asia will again
show the highest year-on-year growth in sales volumes , driv-
en by robust demand in China and India, but also in large mid-
dle-sized markets like Indonesia and Vietnam. In North America
the outlook for US retail business remains positive, while the
situation of Canadian retailers is more stressful. Europe´s retail
performance is diverse, with markets like Germany performing
well, and others like Italy and Spain, where retail sales have not
yet returned to pre-crisis levels, underperforming.
In most markets, worldwide, margins of consumer durables re-
tailers remain tight, as, despite the general rebound, most con-
sumers remain price-sensitive. This is still a legacy of the past
recession, but also a consequence of the rising challenge online
retailers pose to the traditional high street: price transparency
made available to consumers by online retailers maintains pres-
sure on margins along the whole value chain.
As in 2015, the success and resilience of consumer durables re-
tailers increasingly depend on their ability to adopt new strate-
gies, e.g. building up and expanding their online business and/or
offering additional services. Brick-and-mortar retailers will also
tend to generate more footfall through longer sales seasons. It
remains to be seen how, especially smaller players, with their of-
ten weaker financials, can cope with the on-going challenges in
the highly competitive consumer durables retail market.
Increasing sales
not followed by rising
profits
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Germany
77 Robust domestic demand expected to continue in 2016
77 Smaller players struggle to cope with market leaders and e-commerce
77 No negative trends in payment delays and insolvencies
Overview
Credit risk assessment
significantly
improving improving stable deteriorating
significantly
deteriorating
Trend in non-payments over
the last 6 months
✔
Development of non-payments
over the coming 6 months
✔
Trend in insolvencies over
the last 6 months
✔
Development of insolvencies over
the coming 6 months
✔
Financing conditions very high high average low very low
Dependence on bank finance ✔
Overall indebtedness of the sector ✔
Willingness of banks to provide 
credit to this sector
✔
Business conditions
significantly
improving improving stable deteriorating
significantly
deteriorating
Profit margins: general trend 
over the last 12 months
✔
General demand situation (sales) ✔
Source: Atradius
According to the German Statistics Office, non-food retail turn-
over increased 3.0% year-on-year in 2015, and further growth
is expected in 2016. German consumer durables retail benefits
from the country´s robust economic performance, with house-
hold consumption expected to grow 2.2% in 2016 following the
1.9% growth registered in 2015.
According to the research institute GfK, in 2015 sales of large
electric domestic appliances increased 4.4%, to EUR 8.7 billion,
while sales of small electric domestic appliances rose 9.9%, to
EUR 4.2 billion. GfK expects sales growth of those items to con-
tinue in 2016, due to low inflation and decreased fuel prices as
well as a robust job market.
For the furniture segment, the German association of furniture
industries BVDM recorded a turnover increase above 4% in 2015,
reaching EUR 32.6 billion. In 2016 it is expected that sales will
again amount to more than EUR 32 billion. However, textiles
sales just levelled off in 2015 compared to 2014.
In all German consumer durables retail segments a concentra-
tion process is on-going, with a few large retail chains generating
the majority of sales. Therefore, smaller and mid-sized retailers
are still struggling to cope with the fast growing market leaders.
At the same time, they are facing additional pressure from online
retailers. The best way for smaller retailers to survive in this very
competitive market is to join a large purchasing association.
In general, payment terms in the consumer durables retail seg-
ment still range from 30 days to 60 days, however they can ex-
tend to more than 120 days depending on the market power of
individual retailers.
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Payment behaviour in the German consumer durables sector has
so far remained both good and stable, and we expect no major
changes, as the general outlook for all subsectors is positive. The
sector´s insolvency level is low, and no increase is expected in
2016.
We still see consumer durables retail as a medium-risk sector.
Despite persisting sales growth, we monitor more closely the
performance of smaller players, who are generally more exposed
to risks due to larger players dominating the market. We are also
more cautious on segments dependent on weather conditions,
such as clothing and leisure articles retail. We closely observe
the growing competition between online and brick-and-mortar
retailers. Price transparency, made available to consumers by
online retailers, maintains pressure on margins along the whole
value chain.
In segments with a steadily increasing share of e-commerce,
(consumer electronics, electrical domestic appliances, clothing)
we try to obtain interim accounts in order to continuously check
if buyers are able to keep sufficient margins.
When businesses cannot pass on increased costs to customers/
consumers or compensate for this with savings elsewhere, they
might demand extended payment terms. We monitor payment
behaviour closely in all subsectors and inform our customers im-
mediately of any deterioration.
We do not cover newly established firms during their first year
of business unless they are members of a well-known group or
have branched out from an established company.
German consumer durables retail sector
Strengths
Many long-established, financially strong
family businesses
Experienced and reliable management
Weaknesses
Strong competition for brick-and-mortar
from e-commerce
Highly dependent on consumer
sentiment
Source: Atradius
Germany: Retail trade (excl. automotive)
2015 2016f 2017f
GDP growth (%) 1.7 1.8 1.6
Sector value added
growth (%) 3.1 1.9 1.7
Sector share in the national economy (%) 3.9
Average sector growth over the past
3 years (%) 1.6
Average sector growth over the past
5 years (%) 1.4
Degree of export orientation
very
low
Degree of competition high
Sources: IHS, Atradius
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The Netherlands
77 Higher growth in 2015, but unevenly distributed
77 Continued pressure on sales prices
77 Level of non-payments remains high
Overview
Credit risk assessment
significantly
improving improving stable deteriorating
significantly
deteriorating
Trend in non-payments over
the last 6 months
✔
Development of non-payments
over the coming 6 months
✔
Trend in insolvencies over
the last 6 months
✔
Development of insolvencies over
the coming 6 months
✔
Financing conditions very high high average low very low
Dependence on bank finance ✔
Overall indebtedness of the sector ✔
Willingness of banks to provide 
credit to this sector
✔
Business conditions
significantly
improving improving stable deteriorating
significantly
deteriorating
Profit margins: general trend 
over the last 12 months
✔
General demand situation (sales) ✔
Source: Atradius
According to the Dutch Statistics Office CBS, non-food retail in-
creased 2% in 2015. However, sales prices decreased 0.7%, and
sales levels were still 16% lower than at the onset of the 2008
economic crisis.
Growth was unevenly distributed among subsectors. According
to CBS, home furnishing shops recorded a turnover increase of
almost 7%, driven by a rebound in the Dutch housing market.
Clothing retail increased 2%, but was affected by decreasing pric-
es. Businesses selling household articles, consumer electronics
and DIY items recorded turnover decreases (by 5%, 3% and 2%
respectively).
The growth outlook for 2016 remains positive, with Dutch pri-
vate consumption expected to increase 1.7%. The furniture and
DIY segments are expected to benefit from a continued rebound
of the Dutch housing market.
However, the business environment is expected to remain chal-
lenging. Dutch consumers remain very price sensitive, and the
growing market power of larger players has led to fierce price
competition. In all retail segments competition and subsequent
pressure on prices will remain high, and the deterioration of
profit margins of many businesses will continue.
At the same time, many retailers are highly geared and depend-
ent on bank loans, but access to bank credit remains limited for
many companies. Lack of finance was a major reason for the
insolvencies of some larger non-food retail businesses end of
2015/beginning of 2016, especially in the consumer electronics
and textile/shoes segments.
The difficulties for many Dutch brick-and-mortar retailers are
exacerbated by the rapid increase in online shopping, both in the
number of sales and sales volumes per customer. In 2015, B2C
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internet sales increased 20%. Already in 2014, 10.6 million Dutch
people – out of a population of approximately 17 million – already
shopped online, and some large online retailers already have
started to offer the whole range of consumer durables goods as
a one-stop shop.
Another issue, which is forecast to shape future customer needs
and shopping behaviour, is changing demographics, i.e. the
growing population which is aging (in 2025 the share of people
aged 65 or older is expected to be more than 20%). At the same
time, there is a population shift towards the growth areas of Am-
sterdam and Rotterdam. Consumers increasingly demand longer
opening hours in order to shop whenever it suits them. It can-
not be excluded that businesses unwilling or unable to adapt to
changing shopping behaviour patterns will sooner or later cease
to exist. This trend could mainly affect smaller retailers, which
often lack the required financial strength to make the necessary
investments.
Our underwriting stance remains cautious, given the above men-
tioned current and future challenges for the sector. It is expected
that the levels of non-payments and insolvencies both remain
high in 2016, and further increases of business failures cannot
be ruled out.
Close attention is paid to businesses´ turnover and margin de-
velopment as well as their ability to sell online. Given the per-
sistent threat of overcapacity, especially in the brick-and-mortar
businesses segment, non-food retailers’ resilience and ability to
survive increasingly depends on successfully combining offline
(shopping floor) and online sales channels. Retailers’ location
and opening hours are also taken into consideration when un-
derwriting the business.
Dutch consumer durables retail sector
Strengths
Improving consumer confidence and
increased household spending in 2016
Weaknesses
Pressure on margins remains
Highly competitive business
environment
Limited access to loans, especially for
smaller players
Source: Atradius
The Netherlands: Retail trade (excl. automotive)
2015 2016f 2017f
GDP growth (%) 2.0 1.7 1.8
Sector value added
growth (%) 1.0 1.5 1.8
Sector share in the national economy (%) 3.0
Average sector growth over the past
3 years (%) -2.1
Average sector growth over the past
5 years (%) -1.7
Degree of export orientation very low
Degree of competition very high
Sources: IHS, Atradius
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United Kingdom
77 Consumption growth continues in 2016
77 Margins remain tight
77 Payments take 60 days on average
Overview
Credit risk assessment
significantly
improving improving stable deteriorating
significantly
deteriorating
Trend in non-payments over
the last 6 months
✔
Development of non-payments
over the coming 6 months
✔
Trend in insolvencies over
the last 6 months
✔
Development of insolvencies over
the coming 6 months
✔
Financing conditions very high high average low very low
Dependence on bank finance ✔
Overall indebtedness of the sector ✔
Willingness of banks to provide 
credit to this sector
✔
Business conditions
significantly
improving improving stable deteriorating
significantly
deteriorating
Profit margins: general trend 
over the last 12 months
✔
General demand situation (sales) ✔
Source: Atradius
In 2015 the British non-food retail sector continued to grow, driv-
en by a robust private consumption increase of more than 3%.
According to the British statistics office ONS, the quantity bought
in this segment rose 4.5% and the amount spent increased 2.6%,
while average store prices decreased 1.8%.
The sales outlook remains benign, with household consumption
expected to increase 3% in 2016. However, further decreasing
sales prices could partly offset this trend.
The retail sector experienced extremely difficult business condi-
tions during the last economic downturn, with a sharp increase
in insolvencies. Many companies could not cope with the adverse
business environment, often due to an unprofitable store portfo-
lio that retailers were unable to downsize.
Margin pressure could increase in 2016 due to the introduction
of the living wage, which will increase to GBP 7.20 an hour in
April 2016 and to GBP 9 by 2020.
On average, payments in the consumer durables retail industry
take 60 days, and we do not expect any significant increase in
payment delays in the foreseeable future. The consumer dura-
bles retail sector’s default/insolvency rate is average compared
to other British industries, and we do not expect a major increase.
However, the fact that the British retail market remains extreme-
ly competitive, coupled with changing shopping behaviour (i.e.
increasing price sensitivity and a growing share of online retail
sales) indicates that insolvencies will continue to occur.
We maintain a neutral approach to underwriting in this area.
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Retailers are aware of credit insurance and are therefore usually
willing to share confidential financial information. This enables
us to make the best informed decision.
Seasonality is a major factor in the British retail sector, particular-
ly around the Christmas period. We therefore actively encourage
our customers to consider seasonal peak requirements well in
advance, so that we can ensure that we are able to satisfy their
demand.
British consumer durables retail sector
Strengths
Buoyant demand and consumer
confidence
Well invested multi-channel proposition
Positive economic outlook
Weaknesses
Saturated market in parts
Changing profile from physical store to
online
Vulnerable to sudden market shocks
Source: Atradius
United Kingdom: Retail trade (excl. automotive)
2015 2016f 2017f
GDP growth (%) 2.2 2.2 2.2
Sector value added
growth (%) 2.4 1.9 2.2
Sector share in the national economy (%) 5.5
Average sector growth over the past
3 years (%) 2.0
Average sector growth over the past
5 years (%) 1.0
Degree of export orientation low
Degree of competition high
Sources: IHS, Atradius
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United States
77 Increasing sales expected in the coming years
77 Insolvencies are forecast to level off
77 More troubles for the electronics and toys segments
Overview
Credit risk assessment
significantly
improving improving stable deteriorating
significantly
deteriorating
Trend in non-payments over
the last 6 months
✔
Development of non-payments
over the coming 6 months
✔
Trend in insolvencies over
the last 6 months
✔
Development of insolvencies over
the coming 6 months
✔
Financing conditions very high high average low very low
Dependence on bank finance ✔
Overall indebtedness of the sector ✔
Willingness of banks to provide 
credit to this sector
✔
Business conditions
significantly
improving improving stable deteriorating
significantly
deteriorating
Profit margins: general trend 
over the last 12 months
✔
General demand situation (sales) ✔
Source: Atradius
The retail sector is a major contributor to the US economy, ac-
counting for about two-thirds of GDP and employing nearly 16
million people. Five out of the 10 largest retail companies in the
world are from the US. Annual retail sales increased 4.5% be-
tween 1993 and 2015.
The general outlook for the US consumer durables retail segment
remains positive, driven by robust private consumption, forecast
to grow about 3% in 2016 and 2017, while inflation is expected
to remain low. It is expected that pent-up demand will increase
due to improving consumer confidence, relatively low household
debt, and falling unemployment.
Consumer durables retailers´ aggregate operating profits are
expected to increase 5.0%-6.5% over the next 12 months, while
revenues are expected to grow 5%-5.5%. In the home-product
subsector, appliances and furnishings revenues are expected to
grow 5%-7% over the next 12 months, while operating profit is
forecast to increase 7%-8%.
The consumer products and retail industry continue to consoli-
date within each segment of the value chain. Merger and acqui-
sition activity will remain robust as companies seek to turn their
stable margins and stronger balance sheets into enhanced prod-
uct portfolios and greater geographic diversity.
Especially electronics and toys retailers continue to face steep
competition. In both segments competitive dynamics are fierce
between online and brick-and-mortar retailers. Online sales are
expected to remain the fastest growing segment of the retail in-
dustry and shift the retail landscape. Cyber Monday is expected
to increasingly drive holiday sales instead of Black Friday.
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Despite the generally good outlook for consumer durables retail,
there is always the risk that sales prices may suffer if demand
unexpectedly slows and competition intensifies. While high
earners continue to spend, thanks to gains in the housing and
equity markets, many middle-income consumers still remain
more cautious.
Payments take 90 days on average, and we noticed increasing
non-payments in the last couple of months. However, we do not
expect non-payments to increase further in the coming months.
Insolvencies are expected to level off in 2016.
Our outlook for the overall consumer durables sector should be
viewed as mildly conservative. Despite the general upswing, the
consumer durables retail sector continues to be characterised by
increased competition and continued price and margin pressure.
Therefore, businesses within the industry should be carefully
evaluated and liquidity should be closely observed.
Specific subsectors are viewed more positivelythan others: while
solid home sales should support demand for furniture and other
home goods, we are more cautious on segments like electronics
and toys with strong competition.
US consumer durables retail sector
Strengths
Increasing private consumption and
decreasing unemployment
Home products companies will benefit
from the improving housing market
Mergers and acquisitions will continue
to increase revenue and earnings
Weaknesses
Late payments in the sector
Middle-income consumers remain
reluctant to spend
Source: Atradius
USA: Retail trade (excl. automotive)
2015 2016f 2017f
GDP growth (%) 2.4 2.2 2.4
Sector value added
growth (%) 3.0 3.1 0.0
Sector share in the national economy (%) 4.7
Average sector growth over the past
3 years (%) 2.2
Average sector growth over the past
5 years (%) 1.5
Degree of export orientation low
Degree of competition high
Sources: IHS, Atradius
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Market performance snapshots
Canada 	
77 Lower holiday sales likely to result in payment delays and
insolvencies in 2016
77 Longer payment terms requested by retailers
77 Payments take 90-120 days on average
In 2015, Canadian retail trade grew 2.6% (to CAD 505.5 billion),
following growth of 4.6% in 2014. However, profit margins de-
creased last year, and Canadian consumer confidence fell to its
lowest level in two years in December 2015, as concerns grew
over the state of the Canadian economy (GDP is expected to in-
crease only 1.4% in 2016). That said, low inflation and low inter-
est rates should sustain retail sales growth.
The globalisation of procurement has opened up many seg-
ments to international and cloud/online retailers, especially with
Canada’s proximity to the US. This has increased competition,
put pressure on profits and harmed businesses with inefficient
infrastructures and weak capitalization.
Payments in the Canadian consumer durables retail industry
take 90-120 days on average. Payment delays have stabilised
in H2 of 2015 – but with retail sales dropping in December 2015,
inventory levels are likely elevated, and therefore increases in
delinquencies are expected. Retailers are moving away from
requesting cash discounts (advanced payments) from suppli-
ers and are requesting longer terms of payment, e.g. ‘pay when
sold’ terms of sale. This could lead to increased payment delays;
however, as many retailers tightly manage their inventory levels
(preventing oversupply issues), payment re-scheduling is not yet
(that) problematic.
According to the Office of the Superintendent of Bankruptcy,
retail insolvencies decreased 3.9% year-on-year in the period
January-November 2015; from 511 to 491 cases. At the same
time, some larger multi-location chain-stores filed for creditor
protection/bankruptcy or announced store closures in early to
mid-2015. It is expected that the number of consumer dura-
bles retail insolvencies will level off in 2016, as many business-
es´ profit margins are under pressure, competition is high and
the pressure on brick-and-mortar stores from online retailers
increases. Weaker players who cannot adjust to the changing
market conditions will face major problems. Retail insolvencies
compromised debt amounts are expected to increase with the
failures of larger retailers.
Given those developments and the volatility in consumer confi-
dence, our underwriting stance remains neutral to cautious. In
the home appliances segment most retailers are large, well-cap-
italized entities. In the furniture subsector we are more cautious
with smaller players, as financial information is hard to get. In
the textile retail segment we observe that businesses with a nar-
row specialisation are vulnerable to larger multi-line competitors
as well as online retailers. We have seen a number of failures in
this subsector over the past two years, and we expect the re-
maining market participants to be more resilient and to show
higher credit quality.
We are closely monitoring economic issues that could negatively
impact the industry’s performance, e.g. increases in unemploy-
ment, the volatility of the Canadian dollar, rising inflation and/
or other adverse economic trends resulting in weaker consumer
confidence.
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China
77 Slower, but still robust growth
77 Payment delays are expected to increase
77 Stable profit margins
Until 2014, China’s retail industry has recorded substantial
growth rates for a couple of years, due to rising disposable in-
comes and booming urbanisation. Consumer durables sales in
China continued to grow in 2015, but at a slower pace than in the
previous year, as government rebates on household appliances
for rural families were withdrawn in 2014. In addition, the slow-
down in property transactions due to the downturn in the real
estate market in 2014/2015 affected consumers’ desire for new
purchases of consumer appliances, especially major appliances.
A further slowdown of retail growth is expected in 2016, in line
with slower economic growth and private consumption. Howev-
er, gross margins in the consumer durables sector range from
20%-30%, and are expected to remain stable over the coming
six months.
Some larger domestic players remain in the leading position, due
to wide product portfolios in both major and small appliances,
extensive distribution networks across the country, high pene-
tration in lower tier cities and rural areas, and well-known brand
reputation among local consumers. Price competition is high, es-
pecially between online and offline retail channels.
While larger retailers benefit from stable financing channels,
smaller, local-focused businesses face more challenges, with
many relying on non-official lending channels, even ‘shadow
banking’. Many online retailers finance themselves via venture
capital or private equity. Those businesses try to take advantage
of a low-price strategy in order to grow quickly, and with it to
attract additional investment.
On average, payments in the consumer durables retail industry
take 60 days, and we expect payment delays to increase in the
coming months. The consumer durables retail sector’s default/
insolvency rate is relatively low compared to other Chinese in-
dustries, and we do not expect this to change. However, we need
to closely monitor private-owned consumer durables retailers
whose gearing is above 50%, given the concern about potential
failure of loan renewal.
As e-commerce continues its rapid development in China, we
also need to monitor those businesses with small-scale sales and
equity but large investment in their online platforms. This could
lead to significant funding pressure and, in the worst cases, to
insolvency if no timely and effective action is taken.
Our underwriting stance remains generally open for the house-
hold appliances segment, as we expect sales to increase further,
mainly driven by replacement demand and product upgrades.
With technological upgrades to consumer appliances, products
are increasingly equipped with advanced functions and therefore
commanding higher prices, which will underpin value growth in
coming years. While being neutral in the furniture segment, we
are restrictive in the textile retail subsector due to overcapacity.
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Italy
77 Modest growth expected in 2016
77 Concentration process on-going in the market
77 Special attention paid to fraud issues
It is expected that Italian consumer durables retail will grow
modestly in 2016, as private consumption is forecast to increase
1.4%. Both demand and profit margins are expected to remain
stable.
Due to its dependence on real estate, the furniture subsector
has suffered yearly declines until 2014, despite decreasing sales
prices (down 40% over the last six years). A rebound started in
2014, but is still insufficient to compensate for the decline seen
in previous years.
In the household appliances segment a modest rebound was
registered in 2015, partially sustained by some public incentives
for the replacement of white goods.
Competition in the consumer durables retail sector is very high,
and this is leading to market adjustments: weaker players with
poor financial strength have disappeared while other businesses
chose to merge with other peers in order to survive. The on-go-
ing concentration process is expected to continue until a new
balance is reached in the market (compared with many other EU
countries, Italian retail businesses are, on average, small). The
share of sales done online is increasing further.
Payment terms generally range from 60 to 90 days. Payment
delays decreased in the H2 of 2015, but are expected to level
off in the coming months. No major increase in insolvencies is
expected in 2016.
Our underwriting stance for consumer durables retail will remain
generally cautious, due to the still shaky rebound of household
consumption and because smaller players often lack the critical
mass for long-term survival in a highly competitive environment.
Special attention is paid to fraud issues that occur in the elec-
tronics retail segment, with some small businesses reporting
very good financial results while the performance is not in line
with the industry trend.
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Poland
77 Further growth expected in 2016
77 Introduction of a retail tax could hurt businesses’ margins
77 Payment terms are 60 days on average
The consumer durables retail sector continued to grow in 2015,
helped by robust GDP growth (up 3.5%) and buoyant private con-
sumption. According to Statistical Office, retail sales of furniture
and household appliances increased 4.3%, while sales of textiles,
clothes and shoes rose 8.2%.
Given the positive economic outlook for 2016, with GDP and
household consumption forecast to increase again above 3%,
further consumer durables sales growth is expected.
Businesses’ accounts show that profit margins have remained
stable or just decreased slightly in 2015. A market adjustment
due to several large bankruptcies in 2013 and 2014 and rising
demand provide the remaining players with some breathing
space for the time being.
Payment terms are 60 days on average, but very much depend
on the type of goods - from 30 days for electronics and small
appliances to 180 days for large appliances. Payment delays de-
creased in the last six months and are expected to level off in the
coming months. The insolvency trend has further improved in
2015, and consumer durables retail business failures are expect-
ed to level off in the coming months.
However, the gap between stronger and weaker consumer du-
rables retail businesses is growing and further problems can be
expected later this year or in 2017. Costs for bank loans are ex-
pected to increase as a result of a new tax imposed on banks.
The government plans to introduce an additional tax on retailers
along turnover size in the course of 2016. The exact scope of this
retail tax has not yet been decided, but it seems most probable
that only very small retailers will be excluded, while a tax range
of 0.7% to 2% would affect profit margins of mid-sized and larger
retailers, given the low profitability in the sector (below 1% for
most household appliances retailers).
At the same time, export sales of household appliances have de-
creased since the change of VAT regulations in July 2015 and as
a result of actions taken by manufacturers in order to discour-
age Polish retailers from exporting (sales prices in Poland are
still lower compared to Western Europe due to lower personal
incomes).
Due to the still persisting sales growth, but also taking into con-
sideration the challenges mentioned above, our underwriting
stance remains neutral on the consumer durables retail sector.
17
MARKETPERFORMANCE
ATAGLANCE
TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE
SNAPSHOTS
Market performance at a glance
India 
77 Consumer durables sales continue to show robust growth.
According to the India Brand Equity Foundation, sales are
expected to reach USD 12.5 billion in the financial year 2016
after amounting to USD 9.7 billion in 2015. About two-thirds
of retail revenues is generated from the urban population in
India, fuelled by rising disposable income, easy financing and
the growing popularity of e-commerce platforms.
77 Profit margins are expected to remain stable in 2016, but
competition is strong. Indian consumers continue to be very
price sensitive, with sales price remaining the primary deci-
sion factor for purchase.
77 While the Indian consumer durables manufacturing segment
is primarily dominated by large and financially strong play-
ers, many businesses are leveraged as dependency on work-
ing capital funding remains high.
77 Payment terms are 60 days-90 days on average. Overall, the
payment experience in this segment is on average with other
industries, with more payment delays registered in the small
distributors segment.
77 Our underwriting approach is generally open for large con-
sumer durables manufacturers and retail chains which are
financially sound or part of larger groups. However, we main-
tain a more prudent approach on small and medium-sized
retailers, as those generally operate on low margins and are
impacted by multiple sourcing, tougher competition and
price volatility. We maintain a cautious approach on highly
leveraged businesses in this segment. Apart from financials,
we also take into consideration the customer-buyer relation-
ship and evidence of established trading experience.
77 We observe a large amount of application traffic in the
e-commerce segment, where exposure is growing rapidly
and challenges remain in terms of capacity allocation.
Indonesia
77 The Indonesian consumer durables retail sector has recorded
robust growth rates in recent years, driven by a growing mid-
dle class with higher household purchasing power. However,
in 2015 the pace of growth has decelerated due to economic
growth woes and currency depreciation. Despite these, con-
sumer confidence has improved again in early 2016 on the
back of fuel price cuts.
77 Businesses’ profit margins are expected to remain stable in
2016 after deteriorating in H2 of 2015. While lower oil prices
have helped to decrease logistics and distribution costs, the
market is crowded with local and foreign players. The influx
of cheaper brands from China has increased competition in
the lower and middle segment, but businesses in the high-
end segment will continue to experience growth as long as
they differentiate themselves and focus on premium goods.
77 Most smaller consumer durables retail businesses still use in-
ternal financing or shareholder funds for their working cap-
ital, while middle-sized or larger companies use bank loans.
Banks are generally open for lending to businesses, especial-
ly after the Central Bank lowered the benchmark interest rate
in early 2016.
77 The current average payment duration in the industry is 30-
60 days. The number of protracted payments is rather low,
and non-payments are not expected to increase in the com-
ing months.
77 Our underwriting stance for the industry is generally open,
however we assess buyers more prudently in case of lack of
financial and other qualitative information, such as strong
group backing.
18
MARKETPERFORMANCE
ATAGLANCE
TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE
SNAPSHOTS
Sweden 
77 The Swedish consumer durables retail sector grew about 2%
in the last five years, more or less in line with national GDP
growth. In 2016 Swedish GDP is expected to grow 3.2%, and
private consumption is expected to remain robust.
77 Businesses’ profits are expected to remain stable. While price
wars within the electronics retail sector have subsided, there
are signs of increased competition in the sports retail seg-
ment. Currently furniture and fashion/textile retailers also
face a more difficult business environment due to tough
competition. Exchange rate volatility has some effect on con-
sumer durables importers and exporters.
77 Payment duration in the Swedish consumer durables retail
industry is 45 days on average. Non-payments are not ex-
pected to increase in 2016, while insolvencies are forecast to
decrease about 10%.
77 Newly founded businesses, in particular, face higher risks in
the highly competitive market. Online retailers generally en-
joy good business prospects, as there are still growth oppor-
tunities in segments with low market penetration. Swedes
increasingly embrace shopping online, and the online seg-
ment is expected to continue to grow in the years ahead. The
effect of growing e-commerce and that of stores relocating
to large shopping malls and out of towns will continue to
shape the Swedish consumer durables retail sector.
77 Our underwriting stance is generally open for household ap-
pliances, while it remains neutral for furniture and textiles.
Spain 
77 In 2015 consumer durables retail showed a positive trend,
with robust growth thanks to the economic rebound in Spain,
a fiscal expansionary policy, decreased oil prices and a mod-
est rebound in the housing market. Mainly household appli-
ances and furniture retail benefited from the upswing.
77 The positive trend also continued in 2016, but growth in re-
tail sales is expected to slow down compared to 2015 due
to lingering political issues (hung parliament) and increased
uncertainties about the global economy. While consumer fi-
nancing has eased and unemployment decreased, those im-
provements remain susceptible to setbacks.
77 Financial institutions were more willing to grant loans to
retail businesses in 2015, but since the beginning of 2016
they started to be more selective again. Profit margins in the
consumer durables retail industry have generally increased
in 2015 and are expected to remain stable in 2016.
77 Payment behaviour in the consumer durables retail sector
was relatively good in 2015. We registered decreasing noti-
fications of non-payments and lower protracted payments
in 2015, and expect that payment delays will not rise in the
coming months. On average, payments in the sector take 90
days.
77 The insolvency environment is stable, with no major increas-
es in business failures expected.
77 Our underwriting approach remains neutral for all main con-
sumer durables retail subsectors. Despite the recent upturn,
competition in the market remains strong, and the current
economic rebound is susceptible to setbacks. The industry
remains highly dependent on consumer credit and the per-
formance of still feeble sectors (e.g. real estate and housing).
19
MARKETPERFORMANCE
ATAGLANCE
TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE
SNAPSHOTS
Vietnam 
77 Demand for consumer durable goods in Vietnam continues
to increase, driven by a growing middle class, rising living
standards, a young population and rapid urbanisation.
77 Growth prospects for 2016 remain good, and businesses’
profits are expected to remain stable. However, persisting
problems with distribution networks and logistics could con-
tinue to limit the growth potential. Competition is high and
rising further, as local players have to face increasing market
entries of some large foreign players, e.g. from France, South
Korea and the US.
77 Many local consumer durables retail businesses are highly
geared, but banks are generally willing to provide credit.
77 The current average payment duration in the industry is
30-60 days. Some slower payment is seen in this sector,
but mostly not to the extent of turning into non-payment.
Non-payments are not expected to increase in the coming
months.
77 Our underwriting stance for the industry is generally open,
and we rely mainly on financial statements and trade experi-
ence in our decisions.
20
MARKETPERFORMANCE
ATAGLANCE
TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE
SNAPSHOTS
Austria
Belgium
Czech Rep.
Denmark
France
Germany
Hungary
Ireland
Italy
The Netherlands
Poland
Portugal
Russia
Slovakia
Spain
Sweden
Switzerland
Turkey
UK
Brazil
Canada
Mexico
USA
Australia
China
Hong Kong
India
Indonesia
Japan
New Zealand
Singapore
Taiwan
Thailand
United Arab Emirates
Agriculture
Automotive/
Transport
Chemicals/
Pharma
Construction
Const.Mtrls
Consumer
Durables
Electronics/
ICT
Financial
Services
Industries performance forecast per country
March 2016
N/A
N/A
21
MARKETPERFORMANCE
ATAGLANCE
TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE
SNAPSHOTS
Food
Machines/
Engineering Metals Paper Services Steel Textiles
atradiusmarketmonitor
Excellent
Good
Fair
Poor
Bleak
22
MARKETPERFORMANCE
ATAGLANCE
TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE
SNAPSHOTS
Industry performance
Changes since February 2016
Europe
The Netherlands
Metals
Down from Fair to Poor
Steel
Down from Fair to Poor
The Dutch steel and metals industries are impacted by decreased
sales prices, triggered by the economic slowdown in China and
the increased offer of cheap Chinese metals and steel products in
Europe. Another issue is decreased demand for steel and metals
products from the oil and gas industry.
United Kingdom
Metals
Down from Fair to Bleak
Steel
Down from Poor to Bleak
Both industries suffer from low global steel prices, fuelled by in-
creased export levels from China. Coupled with high operating
costs within the European market, these have resulted in strenu-
ous trading conditions for UK metals and steel businesses. Since
a couple of years steel-making has been affected by cost con-
tainment measures due to increasing energy and environmental
protection costs.
The Americas
Brazil
Consumer durables
Down from Poor to Bleak
Electronics/ICT
Down from Poor to Bleak
The on-going recession has led to a large increase in credit insur-
ance claims in both sectors.
Paper
Down from Fair to Poor
Many businesses in this industry show signs of serious deteriora-
tion due to high energy prices.
United States
Machines/Engineering
Down from Good to Fair
Businesses in this sector record decreasing revenues due to low-
er demand for machinery equipment from the agriculture, min-
ing and energy sectors.
23
MARKETPERFORMANCE
ATAGLANCE
TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE
SNAPSHOTS
Asia/Oceania
Japan
Machines/Engineering
Down from Good to Fair
The sector is negatively impacted by decreasing demand from
China. The subsectors which are affected the most are construc-
tion and industrial machinery.
Connect with Atradius
on Social Media
Atradius N.V.
David Ricardostraat 1 · 1066 JS Amsterdam
Postbus 8982 · 1006 JD Amsterdam
The Netherlands
Phone: +31 20 553 9111
info@atradius.com
www.atradius.com
@atradius Atradius atradius
If you’ve found this report useful, why not visit our website www.atradius.com,
where you’ll find many more Atradius publications focusing on the global econ-
omy, including more country reports, industry analysis, advice on credit man-
agement and essays on current business issues.
On Twitter? Follow @Atradius or search #marketmonitor to stay up to date with
the latest edition

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Market monitor april 2016

  • 1. market monitor Focus on consumer durables/non-food retail performance and outlook April 2016
  • 2. Disclaimer This report is provided for information purposes only and is not intended as a recommendation or advice as to particular transactions, investments or strategies in any way to any reader. Read- ers must make their own independent decisions, commercial or otherwise, regarding the infor- mation provided. While we have made every attempt to ensure that the information contained in this report has been obtained from reliable sources, Atradius is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this report is provided ’as is’, with no guarantee of completeness, accuracy, timeliness or of the re- sults obtained from its use, and without warranty of any kind, express or implied. In no event will Atradius, its related partnerships or corporations, or the partners, agents or employees thereof, be liable to you or anyone else for any decision made or action taken in reliance on the informa- tion in this report or for any consequential, special or similar damages, even if advised of the possibility of such damages. Copyright Atradius N.V. 2016
  • 3. MARKETPERFORMANCE ATAGLANCE FULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS 3 TABLEOFCONTENS Introduction Increasing sales not followed by rising profits.................4 Full reports Germany Robust domestic demand expected to continue in 2016............................................................................................5 The Netherlands Higher growth in 2016, but unevenly distributed...........7 United Kingdom Margins remain tight.................................................................9 United States Increasing sales expected in the coming years............. 11 Market performance snapshots Canada Lower holiday sales likely to result in payment delays......................................................................... 13 China Slower, but still robust growth............................................ 14 Italy Concentration process on-going in the market............. 15 Poland Introduction of a retail tax could hurt businesses........ 16 Market performance at a glance India, Indonesia, Spain, Sweden, Vietnam...................... 17 Overview chart Industries performance per country................................. 20 Industry performance Changes since February 2016 ............................................ 22 In this issue… On the following pages we indicate the general outlook for each sector featured using these symbols: Excellent Good Fair Poor Bleak
  • 4. 4 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS In 2016, most consumer durables retail markets are expected to expand further, with global retail sales increasing 2.7%, accord- ing to the Economist Intelligence Unit. By region, Asia will again show the highest year-on-year growth in sales volumes , driv- en by robust demand in China and India, but also in large mid- dle-sized markets like Indonesia and Vietnam. In North America the outlook for US retail business remains positive, while the situation of Canadian retailers is more stressful. Europe´s retail performance is diverse, with markets like Germany performing well, and others like Italy and Spain, where retail sales have not yet returned to pre-crisis levels, underperforming. In most markets, worldwide, margins of consumer durables re- tailers remain tight, as, despite the general rebound, most con- sumers remain price-sensitive. This is still a legacy of the past recession, but also a consequence of the rising challenge online retailers pose to the traditional high street: price transparency made available to consumers by online retailers maintains pres- sure on margins along the whole value chain. As in 2015, the success and resilience of consumer durables re- tailers increasingly depend on their ability to adopt new strate- gies, e.g. building up and expanding their online business and/or offering additional services. Brick-and-mortar retailers will also tend to generate more footfall through longer sales seasons. It remains to be seen how, especially smaller players, with their of- ten weaker financials, can cope with the on-going challenges in the highly competitive consumer durables retail market. Increasing sales not followed by rising profits
  • 5. 5 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Germany 77 Robust domestic demand expected to continue in 2016 77 Smaller players struggle to cope with market leaders and e-commerce 77 No negative trends in payment delays and insolvencies Overview Credit risk assessment significantly improving improving stable deteriorating significantly deteriorating Trend in non-payments over the last 6 months ✔ Development of non-payments over the coming 6 months ✔ Trend in insolvencies over the last 6 months ✔ Development of insolvencies over the coming 6 months ✔ Financing conditions very high high average low very low Dependence on bank finance ✔ Overall indebtedness of the sector ✔ Willingness of banks to provide credit to this sector ✔ Business conditions significantly improving improving stable deteriorating significantly deteriorating Profit margins: general trend over the last 12 months ✔ General demand situation (sales) ✔ Source: Atradius According to the German Statistics Office, non-food retail turn- over increased 3.0% year-on-year in 2015, and further growth is expected in 2016. German consumer durables retail benefits from the country´s robust economic performance, with house- hold consumption expected to grow 2.2% in 2016 following the 1.9% growth registered in 2015. According to the research institute GfK, in 2015 sales of large electric domestic appliances increased 4.4%, to EUR 8.7 billion, while sales of small electric domestic appliances rose 9.9%, to EUR 4.2 billion. GfK expects sales growth of those items to con- tinue in 2016, due to low inflation and decreased fuel prices as well as a robust job market. For the furniture segment, the German association of furniture industries BVDM recorded a turnover increase above 4% in 2015, reaching EUR 32.6 billion. In 2016 it is expected that sales will again amount to more than EUR 32 billion. However, textiles sales just levelled off in 2015 compared to 2014. In all German consumer durables retail segments a concentra- tion process is on-going, with a few large retail chains generating the majority of sales. Therefore, smaller and mid-sized retailers are still struggling to cope with the fast growing market leaders. At the same time, they are facing additional pressure from online retailers. The best way for smaller retailers to survive in this very competitive market is to join a large purchasing association. In general, payment terms in the consumer durables retail seg- ment still range from 30 days to 60 days, however they can ex- tend to more than 120 days depending on the market power of individual retailers.
  • 6. 6 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Payment behaviour in the German consumer durables sector has so far remained both good and stable, and we expect no major changes, as the general outlook for all subsectors is positive. The sector´s insolvency level is low, and no increase is expected in 2016. We still see consumer durables retail as a medium-risk sector. Despite persisting sales growth, we monitor more closely the performance of smaller players, who are generally more exposed to risks due to larger players dominating the market. We are also more cautious on segments dependent on weather conditions, such as clothing and leisure articles retail. We closely observe the growing competition between online and brick-and-mortar retailers. Price transparency, made available to consumers by online retailers, maintains pressure on margins along the whole value chain. In segments with a steadily increasing share of e-commerce, (consumer electronics, electrical domestic appliances, clothing) we try to obtain interim accounts in order to continuously check if buyers are able to keep sufficient margins. When businesses cannot pass on increased costs to customers/ consumers or compensate for this with savings elsewhere, they might demand extended payment terms. We monitor payment behaviour closely in all subsectors and inform our customers im- mediately of any deterioration. We do not cover newly established firms during their first year of business unless they are members of a well-known group or have branched out from an established company. German consumer durables retail sector Strengths Many long-established, financially strong family businesses Experienced and reliable management Weaknesses Strong competition for brick-and-mortar from e-commerce Highly dependent on consumer sentiment Source: Atradius Germany: Retail trade (excl. automotive) 2015 2016f 2017f GDP growth (%) 1.7 1.8 1.6 Sector value added growth (%) 3.1 1.9 1.7 Sector share in the national economy (%) 3.9 Average sector growth over the past 3 years (%) 1.6 Average sector growth over the past 5 years (%) 1.4 Degree of export orientation very low Degree of competition high Sources: IHS, Atradius
  • 7. 7 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS The Netherlands 77 Higher growth in 2015, but unevenly distributed 77 Continued pressure on sales prices 77 Level of non-payments remains high Overview Credit risk assessment significantly improving improving stable deteriorating significantly deteriorating Trend in non-payments over the last 6 months ✔ Development of non-payments over the coming 6 months ✔ Trend in insolvencies over the last 6 months ✔ Development of insolvencies over the coming 6 months ✔ Financing conditions very high high average low very low Dependence on bank finance ✔ Overall indebtedness of the sector ✔ Willingness of banks to provide credit to this sector ✔ Business conditions significantly improving improving stable deteriorating significantly deteriorating Profit margins: general trend over the last 12 months ✔ General demand situation (sales) ✔ Source: Atradius According to the Dutch Statistics Office CBS, non-food retail in- creased 2% in 2015. However, sales prices decreased 0.7%, and sales levels were still 16% lower than at the onset of the 2008 economic crisis. Growth was unevenly distributed among subsectors. According to CBS, home furnishing shops recorded a turnover increase of almost 7%, driven by a rebound in the Dutch housing market. Clothing retail increased 2%, but was affected by decreasing pric- es. Businesses selling household articles, consumer electronics and DIY items recorded turnover decreases (by 5%, 3% and 2% respectively). The growth outlook for 2016 remains positive, with Dutch pri- vate consumption expected to increase 1.7%. The furniture and DIY segments are expected to benefit from a continued rebound of the Dutch housing market. However, the business environment is expected to remain chal- lenging. Dutch consumers remain very price sensitive, and the growing market power of larger players has led to fierce price competition. In all retail segments competition and subsequent pressure on prices will remain high, and the deterioration of profit margins of many businesses will continue. At the same time, many retailers are highly geared and depend- ent on bank loans, but access to bank credit remains limited for many companies. Lack of finance was a major reason for the insolvencies of some larger non-food retail businesses end of 2015/beginning of 2016, especially in the consumer electronics and textile/shoes segments. The difficulties for many Dutch brick-and-mortar retailers are exacerbated by the rapid increase in online shopping, both in the number of sales and sales volumes per customer. In 2015, B2C
  • 8. 8 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS internet sales increased 20%. Already in 2014, 10.6 million Dutch people – out of a population of approximately 17 million – already shopped online, and some large online retailers already have started to offer the whole range of consumer durables goods as a one-stop shop. Another issue, which is forecast to shape future customer needs and shopping behaviour, is changing demographics, i.e. the growing population which is aging (in 2025 the share of people aged 65 or older is expected to be more than 20%). At the same time, there is a population shift towards the growth areas of Am- sterdam and Rotterdam. Consumers increasingly demand longer opening hours in order to shop whenever it suits them. It can- not be excluded that businesses unwilling or unable to adapt to changing shopping behaviour patterns will sooner or later cease to exist. This trend could mainly affect smaller retailers, which often lack the required financial strength to make the necessary investments. Our underwriting stance remains cautious, given the above men- tioned current and future challenges for the sector. It is expected that the levels of non-payments and insolvencies both remain high in 2016, and further increases of business failures cannot be ruled out. Close attention is paid to businesses´ turnover and margin de- velopment as well as their ability to sell online. Given the per- sistent threat of overcapacity, especially in the brick-and-mortar businesses segment, non-food retailers’ resilience and ability to survive increasingly depends on successfully combining offline (shopping floor) and online sales channels. Retailers’ location and opening hours are also taken into consideration when un- derwriting the business. Dutch consumer durables retail sector Strengths Improving consumer confidence and increased household spending in 2016 Weaknesses Pressure on margins remains Highly competitive business environment Limited access to loans, especially for smaller players Source: Atradius The Netherlands: Retail trade (excl. automotive) 2015 2016f 2017f GDP growth (%) 2.0 1.7 1.8 Sector value added growth (%) 1.0 1.5 1.8 Sector share in the national economy (%) 3.0 Average sector growth over the past 3 years (%) -2.1 Average sector growth over the past 5 years (%) -1.7 Degree of export orientation very low Degree of competition very high Sources: IHS, Atradius
  • 9. 9 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS United Kingdom 77 Consumption growth continues in 2016 77 Margins remain tight 77 Payments take 60 days on average Overview Credit risk assessment significantly improving improving stable deteriorating significantly deteriorating Trend in non-payments over the last 6 months ✔ Development of non-payments over the coming 6 months ✔ Trend in insolvencies over the last 6 months ✔ Development of insolvencies over the coming 6 months ✔ Financing conditions very high high average low very low Dependence on bank finance ✔ Overall indebtedness of the sector ✔ Willingness of banks to provide credit to this sector ✔ Business conditions significantly improving improving stable deteriorating significantly deteriorating Profit margins: general trend over the last 12 months ✔ General demand situation (sales) ✔ Source: Atradius In 2015 the British non-food retail sector continued to grow, driv- en by a robust private consumption increase of more than 3%. According to the British statistics office ONS, the quantity bought in this segment rose 4.5% and the amount spent increased 2.6%, while average store prices decreased 1.8%. The sales outlook remains benign, with household consumption expected to increase 3% in 2016. However, further decreasing sales prices could partly offset this trend. The retail sector experienced extremely difficult business condi- tions during the last economic downturn, with a sharp increase in insolvencies. Many companies could not cope with the adverse business environment, often due to an unprofitable store portfo- lio that retailers were unable to downsize. Margin pressure could increase in 2016 due to the introduction of the living wage, which will increase to GBP 7.20 an hour in April 2016 and to GBP 9 by 2020. On average, payments in the consumer durables retail industry take 60 days, and we do not expect any significant increase in payment delays in the foreseeable future. The consumer dura- bles retail sector’s default/insolvency rate is average compared to other British industries, and we do not expect a major increase. However, the fact that the British retail market remains extreme- ly competitive, coupled with changing shopping behaviour (i.e. increasing price sensitivity and a growing share of online retail sales) indicates that insolvencies will continue to occur. We maintain a neutral approach to underwriting in this area.
  • 10. 10 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Retailers are aware of credit insurance and are therefore usually willing to share confidential financial information. This enables us to make the best informed decision. Seasonality is a major factor in the British retail sector, particular- ly around the Christmas period. We therefore actively encourage our customers to consider seasonal peak requirements well in advance, so that we can ensure that we are able to satisfy their demand. British consumer durables retail sector Strengths Buoyant demand and consumer confidence Well invested multi-channel proposition Positive economic outlook Weaknesses Saturated market in parts Changing profile from physical store to online Vulnerable to sudden market shocks Source: Atradius United Kingdom: Retail trade (excl. automotive) 2015 2016f 2017f GDP growth (%) 2.2 2.2 2.2 Sector value added growth (%) 2.4 1.9 2.2 Sector share in the national economy (%) 5.5 Average sector growth over the past 3 years (%) 2.0 Average sector growth over the past 5 years (%) 1.0 Degree of export orientation low Degree of competition high Sources: IHS, Atradius
  • 11. 11 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS United States 77 Increasing sales expected in the coming years 77 Insolvencies are forecast to level off 77 More troubles for the electronics and toys segments Overview Credit risk assessment significantly improving improving stable deteriorating significantly deteriorating Trend in non-payments over the last 6 months ✔ Development of non-payments over the coming 6 months ✔ Trend in insolvencies over the last 6 months ✔ Development of insolvencies over the coming 6 months ✔ Financing conditions very high high average low very low Dependence on bank finance ✔ Overall indebtedness of the sector ✔ Willingness of banks to provide credit to this sector ✔ Business conditions significantly improving improving stable deteriorating significantly deteriorating Profit margins: general trend over the last 12 months ✔ General demand situation (sales) ✔ Source: Atradius The retail sector is a major contributor to the US economy, ac- counting for about two-thirds of GDP and employing nearly 16 million people. Five out of the 10 largest retail companies in the world are from the US. Annual retail sales increased 4.5% be- tween 1993 and 2015. The general outlook for the US consumer durables retail segment remains positive, driven by robust private consumption, forecast to grow about 3% in 2016 and 2017, while inflation is expected to remain low. It is expected that pent-up demand will increase due to improving consumer confidence, relatively low household debt, and falling unemployment. Consumer durables retailers´ aggregate operating profits are expected to increase 5.0%-6.5% over the next 12 months, while revenues are expected to grow 5%-5.5%. In the home-product subsector, appliances and furnishings revenues are expected to grow 5%-7% over the next 12 months, while operating profit is forecast to increase 7%-8%. The consumer products and retail industry continue to consoli- date within each segment of the value chain. Merger and acqui- sition activity will remain robust as companies seek to turn their stable margins and stronger balance sheets into enhanced prod- uct portfolios and greater geographic diversity. Especially electronics and toys retailers continue to face steep competition. In both segments competitive dynamics are fierce between online and brick-and-mortar retailers. Online sales are expected to remain the fastest growing segment of the retail in- dustry and shift the retail landscape. Cyber Monday is expected to increasingly drive holiday sales instead of Black Friday.
  • 12. 12 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Despite the generally good outlook for consumer durables retail, there is always the risk that sales prices may suffer if demand unexpectedly slows and competition intensifies. While high earners continue to spend, thanks to gains in the housing and equity markets, many middle-income consumers still remain more cautious. Payments take 90 days on average, and we noticed increasing non-payments in the last couple of months. However, we do not expect non-payments to increase further in the coming months. Insolvencies are expected to level off in 2016. Our outlook for the overall consumer durables sector should be viewed as mildly conservative. Despite the general upswing, the consumer durables retail sector continues to be characterised by increased competition and continued price and margin pressure. Therefore, businesses within the industry should be carefully evaluated and liquidity should be closely observed. Specific subsectors are viewed more positivelythan others: while solid home sales should support demand for furniture and other home goods, we are more cautious on segments like electronics and toys with strong competition. US consumer durables retail sector Strengths Increasing private consumption and decreasing unemployment Home products companies will benefit from the improving housing market Mergers and acquisitions will continue to increase revenue and earnings Weaknesses Late payments in the sector Middle-income consumers remain reluctant to spend Source: Atradius USA: Retail trade (excl. automotive) 2015 2016f 2017f GDP growth (%) 2.4 2.2 2.4 Sector value added growth (%) 3.0 3.1 0.0 Sector share in the national economy (%) 4.7 Average sector growth over the past 3 years (%) 2.2 Average sector growth over the past 5 years (%) 1.5 Degree of export orientation low Degree of competition high Sources: IHS, Atradius
  • 13. 13 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Market performance snapshots Canada 77 Lower holiday sales likely to result in payment delays and insolvencies in 2016 77 Longer payment terms requested by retailers 77 Payments take 90-120 days on average In 2015, Canadian retail trade grew 2.6% (to CAD 505.5 billion), following growth of 4.6% in 2014. However, profit margins de- creased last year, and Canadian consumer confidence fell to its lowest level in two years in December 2015, as concerns grew over the state of the Canadian economy (GDP is expected to in- crease only 1.4% in 2016). That said, low inflation and low inter- est rates should sustain retail sales growth. The globalisation of procurement has opened up many seg- ments to international and cloud/online retailers, especially with Canada’s proximity to the US. This has increased competition, put pressure on profits and harmed businesses with inefficient infrastructures and weak capitalization. Payments in the Canadian consumer durables retail industry take 90-120 days on average. Payment delays have stabilised in H2 of 2015 – but with retail sales dropping in December 2015, inventory levels are likely elevated, and therefore increases in delinquencies are expected. Retailers are moving away from requesting cash discounts (advanced payments) from suppli- ers and are requesting longer terms of payment, e.g. ‘pay when sold’ terms of sale. This could lead to increased payment delays; however, as many retailers tightly manage their inventory levels (preventing oversupply issues), payment re-scheduling is not yet (that) problematic. According to the Office of the Superintendent of Bankruptcy, retail insolvencies decreased 3.9% year-on-year in the period January-November 2015; from 511 to 491 cases. At the same time, some larger multi-location chain-stores filed for creditor protection/bankruptcy or announced store closures in early to mid-2015. It is expected that the number of consumer dura- bles retail insolvencies will level off in 2016, as many business- es´ profit margins are under pressure, competition is high and the pressure on brick-and-mortar stores from online retailers increases. Weaker players who cannot adjust to the changing market conditions will face major problems. Retail insolvencies compromised debt amounts are expected to increase with the failures of larger retailers. Given those developments and the volatility in consumer confi- dence, our underwriting stance remains neutral to cautious. In the home appliances segment most retailers are large, well-cap- italized entities. In the furniture subsector we are more cautious with smaller players, as financial information is hard to get. In the textile retail segment we observe that businesses with a nar- row specialisation are vulnerable to larger multi-line competitors as well as online retailers. We have seen a number of failures in this subsector over the past two years, and we expect the re- maining market participants to be more resilient and to show higher credit quality. We are closely monitoring economic issues that could negatively impact the industry’s performance, e.g. increases in unemploy- ment, the volatility of the Canadian dollar, rising inflation and/ or other adverse economic trends resulting in weaker consumer confidence.
  • 14. 14 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS China 77 Slower, but still robust growth 77 Payment delays are expected to increase 77 Stable profit margins Until 2014, China’s retail industry has recorded substantial growth rates for a couple of years, due to rising disposable in- comes and booming urbanisation. Consumer durables sales in China continued to grow in 2015, but at a slower pace than in the previous year, as government rebates on household appliances for rural families were withdrawn in 2014. In addition, the slow- down in property transactions due to the downturn in the real estate market in 2014/2015 affected consumers’ desire for new purchases of consumer appliances, especially major appliances. A further slowdown of retail growth is expected in 2016, in line with slower economic growth and private consumption. Howev- er, gross margins in the consumer durables sector range from 20%-30%, and are expected to remain stable over the coming six months. Some larger domestic players remain in the leading position, due to wide product portfolios in both major and small appliances, extensive distribution networks across the country, high pene- tration in lower tier cities and rural areas, and well-known brand reputation among local consumers. Price competition is high, es- pecially between online and offline retail channels. While larger retailers benefit from stable financing channels, smaller, local-focused businesses face more challenges, with many relying on non-official lending channels, even ‘shadow banking’. Many online retailers finance themselves via venture capital or private equity. Those businesses try to take advantage of a low-price strategy in order to grow quickly, and with it to attract additional investment. On average, payments in the consumer durables retail industry take 60 days, and we expect payment delays to increase in the coming months. The consumer durables retail sector’s default/ insolvency rate is relatively low compared to other Chinese in- dustries, and we do not expect this to change. However, we need to closely monitor private-owned consumer durables retailers whose gearing is above 50%, given the concern about potential failure of loan renewal. As e-commerce continues its rapid development in China, we also need to monitor those businesses with small-scale sales and equity but large investment in their online platforms. This could lead to significant funding pressure and, in the worst cases, to insolvency if no timely and effective action is taken. Our underwriting stance remains generally open for the house- hold appliances segment, as we expect sales to increase further, mainly driven by replacement demand and product upgrades. With technological upgrades to consumer appliances, products are increasingly equipped with advanced functions and therefore commanding higher prices, which will underpin value growth in coming years. While being neutral in the furniture segment, we are restrictive in the textile retail subsector due to overcapacity.
  • 15. 15 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Italy 77 Modest growth expected in 2016 77 Concentration process on-going in the market 77 Special attention paid to fraud issues It is expected that Italian consumer durables retail will grow modestly in 2016, as private consumption is forecast to increase 1.4%. Both demand and profit margins are expected to remain stable. Due to its dependence on real estate, the furniture subsector has suffered yearly declines until 2014, despite decreasing sales prices (down 40% over the last six years). A rebound started in 2014, but is still insufficient to compensate for the decline seen in previous years. In the household appliances segment a modest rebound was registered in 2015, partially sustained by some public incentives for the replacement of white goods. Competition in the consumer durables retail sector is very high, and this is leading to market adjustments: weaker players with poor financial strength have disappeared while other businesses chose to merge with other peers in order to survive. The on-go- ing concentration process is expected to continue until a new balance is reached in the market (compared with many other EU countries, Italian retail businesses are, on average, small). The share of sales done online is increasing further. Payment terms generally range from 60 to 90 days. Payment delays decreased in the H2 of 2015, but are expected to level off in the coming months. No major increase in insolvencies is expected in 2016. Our underwriting stance for consumer durables retail will remain generally cautious, due to the still shaky rebound of household consumption and because smaller players often lack the critical mass for long-term survival in a highly competitive environment. Special attention is paid to fraud issues that occur in the elec- tronics retail segment, with some small businesses reporting very good financial results while the performance is not in line with the industry trend.
  • 16. 16 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Poland 77 Further growth expected in 2016 77 Introduction of a retail tax could hurt businesses’ margins 77 Payment terms are 60 days on average The consumer durables retail sector continued to grow in 2015, helped by robust GDP growth (up 3.5%) and buoyant private con- sumption. According to Statistical Office, retail sales of furniture and household appliances increased 4.3%, while sales of textiles, clothes and shoes rose 8.2%. Given the positive economic outlook for 2016, with GDP and household consumption forecast to increase again above 3%, further consumer durables sales growth is expected. Businesses’ accounts show that profit margins have remained stable or just decreased slightly in 2015. A market adjustment due to several large bankruptcies in 2013 and 2014 and rising demand provide the remaining players with some breathing space for the time being. Payment terms are 60 days on average, but very much depend on the type of goods - from 30 days for electronics and small appliances to 180 days for large appliances. Payment delays de- creased in the last six months and are expected to level off in the coming months. The insolvency trend has further improved in 2015, and consumer durables retail business failures are expect- ed to level off in the coming months. However, the gap between stronger and weaker consumer du- rables retail businesses is growing and further problems can be expected later this year or in 2017. Costs for bank loans are ex- pected to increase as a result of a new tax imposed on banks. The government plans to introduce an additional tax on retailers along turnover size in the course of 2016. The exact scope of this retail tax has not yet been decided, but it seems most probable that only very small retailers will be excluded, while a tax range of 0.7% to 2% would affect profit margins of mid-sized and larger retailers, given the low profitability in the sector (below 1% for most household appliances retailers). At the same time, export sales of household appliances have de- creased since the change of VAT regulations in July 2015 and as a result of actions taken by manufacturers in order to discour- age Polish retailers from exporting (sales prices in Poland are still lower compared to Western Europe due to lower personal incomes). Due to the still persisting sales growth, but also taking into con- sideration the challenges mentioned above, our underwriting stance remains neutral on the consumer durables retail sector.
  • 17. 17 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Market performance at a glance India 77 Consumer durables sales continue to show robust growth. According to the India Brand Equity Foundation, sales are expected to reach USD 12.5 billion in the financial year 2016 after amounting to USD 9.7 billion in 2015. About two-thirds of retail revenues is generated from the urban population in India, fuelled by rising disposable income, easy financing and the growing popularity of e-commerce platforms. 77 Profit margins are expected to remain stable in 2016, but competition is strong. Indian consumers continue to be very price sensitive, with sales price remaining the primary deci- sion factor for purchase. 77 While the Indian consumer durables manufacturing segment is primarily dominated by large and financially strong play- ers, many businesses are leveraged as dependency on work- ing capital funding remains high. 77 Payment terms are 60 days-90 days on average. Overall, the payment experience in this segment is on average with other industries, with more payment delays registered in the small distributors segment. 77 Our underwriting approach is generally open for large con- sumer durables manufacturers and retail chains which are financially sound or part of larger groups. However, we main- tain a more prudent approach on small and medium-sized retailers, as those generally operate on low margins and are impacted by multiple sourcing, tougher competition and price volatility. We maintain a cautious approach on highly leveraged businesses in this segment. Apart from financials, we also take into consideration the customer-buyer relation- ship and evidence of established trading experience. 77 We observe a large amount of application traffic in the e-commerce segment, where exposure is growing rapidly and challenges remain in terms of capacity allocation. Indonesia 77 The Indonesian consumer durables retail sector has recorded robust growth rates in recent years, driven by a growing mid- dle class with higher household purchasing power. However, in 2015 the pace of growth has decelerated due to economic growth woes and currency depreciation. Despite these, con- sumer confidence has improved again in early 2016 on the back of fuel price cuts. 77 Businesses’ profit margins are expected to remain stable in 2016 after deteriorating in H2 of 2015. While lower oil prices have helped to decrease logistics and distribution costs, the market is crowded with local and foreign players. The influx of cheaper brands from China has increased competition in the lower and middle segment, but businesses in the high- end segment will continue to experience growth as long as they differentiate themselves and focus on premium goods. 77 Most smaller consumer durables retail businesses still use in- ternal financing or shareholder funds for their working cap- ital, while middle-sized or larger companies use bank loans. Banks are generally open for lending to businesses, especial- ly after the Central Bank lowered the benchmark interest rate in early 2016. 77 The current average payment duration in the industry is 30- 60 days. The number of protracted payments is rather low, and non-payments are not expected to increase in the com- ing months. 77 Our underwriting stance for the industry is generally open, however we assess buyers more prudently in case of lack of financial and other qualitative information, such as strong group backing.
  • 18. 18 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Sweden 77 The Swedish consumer durables retail sector grew about 2% in the last five years, more or less in line with national GDP growth. In 2016 Swedish GDP is expected to grow 3.2%, and private consumption is expected to remain robust. 77 Businesses’ profits are expected to remain stable. While price wars within the electronics retail sector have subsided, there are signs of increased competition in the sports retail seg- ment. Currently furniture and fashion/textile retailers also face a more difficult business environment due to tough competition. Exchange rate volatility has some effect on con- sumer durables importers and exporters. 77 Payment duration in the Swedish consumer durables retail industry is 45 days on average. Non-payments are not ex- pected to increase in 2016, while insolvencies are forecast to decrease about 10%. 77 Newly founded businesses, in particular, face higher risks in the highly competitive market. Online retailers generally en- joy good business prospects, as there are still growth oppor- tunities in segments with low market penetration. Swedes increasingly embrace shopping online, and the online seg- ment is expected to continue to grow in the years ahead. The effect of growing e-commerce and that of stores relocating to large shopping malls and out of towns will continue to shape the Swedish consumer durables retail sector. 77 Our underwriting stance is generally open for household ap- pliances, while it remains neutral for furniture and textiles. Spain 77 In 2015 consumer durables retail showed a positive trend, with robust growth thanks to the economic rebound in Spain, a fiscal expansionary policy, decreased oil prices and a mod- est rebound in the housing market. Mainly household appli- ances and furniture retail benefited from the upswing. 77 The positive trend also continued in 2016, but growth in re- tail sales is expected to slow down compared to 2015 due to lingering political issues (hung parliament) and increased uncertainties about the global economy. While consumer fi- nancing has eased and unemployment decreased, those im- provements remain susceptible to setbacks. 77 Financial institutions were more willing to grant loans to retail businesses in 2015, but since the beginning of 2016 they started to be more selective again. Profit margins in the consumer durables retail industry have generally increased in 2015 and are expected to remain stable in 2016. 77 Payment behaviour in the consumer durables retail sector was relatively good in 2015. We registered decreasing noti- fications of non-payments and lower protracted payments in 2015, and expect that payment delays will not rise in the coming months. On average, payments in the sector take 90 days. 77 The insolvency environment is stable, with no major increas- es in business failures expected. 77 Our underwriting approach remains neutral for all main con- sumer durables retail subsectors. Despite the recent upturn, competition in the market remains strong, and the current economic rebound is susceptible to setbacks. The industry remains highly dependent on consumer credit and the per- formance of still feeble sectors (e.g. real estate and housing).
  • 19. 19 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Vietnam 77 Demand for consumer durable goods in Vietnam continues to increase, driven by a growing middle class, rising living standards, a young population and rapid urbanisation. 77 Growth prospects for 2016 remain good, and businesses’ profits are expected to remain stable. However, persisting problems with distribution networks and logistics could con- tinue to limit the growth potential. Competition is high and rising further, as local players have to face increasing market entries of some large foreign players, e.g. from France, South Korea and the US. 77 Many local consumer durables retail businesses are highly geared, but banks are generally willing to provide credit. 77 The current average payment duration in the industry is 30-60 days. Some slower payment is seen in this sector, but mostly not to the extent of turning into non-payment. Non-payments are not expected to increase in the coming months. 77 Our underwriting stance for the industry is generally open, and we rely mainly on financial statements and trade experi- ence in our decisions.
  • 20. 20 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Austria Belgium Czech Rep. Denmark France Germany Hungary Ireland Italy The Netherlands Poland Portugal Russia Slovakia Spain Sweden Switzerland Turkey UK Brazil Canada Mexico USA Australia China Hong Kong India Indonesia Japan New Zealand Singapore Taiwan Thailand United Arab Emirates Agriculture Automotive/ Transport Chemicals/ Pharma Construction Const.Mtrls Consumer Durables Electronics/ ICT Financial Services Industries performance forecast per country March 2016 N/A N/A
  • 22. 22 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Industry performance Changes since February 2016 Europe The Netherlands Metals Down from Fair to Poor Steel Down from Fair to Poor The Dutch steel and metals industries are impacted by decreased sales prices, triggered by the economic slowdown in China and the increased offer of cheap Chinese metals and steel products in Europe. Another issue is decreased demand for steel and metals products from the oil and gas industry. United Kingdom Metals Down from Fair to Bleak Steel Down from Poor to Bleak Both industries suffer from low global steel prices, fuelled by in- creased export levels from China. Coupled with high operating costs within the European market, these have resulted in strenu- ous trading conditions for UK metals and steel businesses. Since a couple of years steel-making has been affected by cost con- tainment measures due to increasing energy and environmental protection costs. The Americas Brazil Consumer durables Down from Poor to Bleak Electronics/ICT Down from Poor to Bleak The on-going recession has led to a large increase in credit insur- ance claims in both sectors. Paper Down from Fair to Poor Many businesses in this industry show signs of serious deteriora- tion due to high energy prices. United States Machines/Engineering Down from Good to Fair Businesses in this sector record decreasing revenues due to low- er demand for machinery equipment from the agriculture, min- ing and energy sectors.
  • 23. 23 MARKETPERFORMANCE ATAGLANCE TABLEOFCONTENSFULLREPORTSINDUSTRYPERFORMANCEOVERVIEWCHARTMARKETPERFORMANCE SNAPSHOTS Asia/Oceania Japan Machines/Engineering Down from Good to Fair The sector is negatively impacted by decreasing demand from China. The subsectors which are affected the most are construc- tion and industrial machinery.
  • 24. Connect with Atradius on Social Media Atradius N.V. David Ricardostraat 1 · 1066 JS Amsterdam Postbus 8982 · 1006 JD Amsterdam The Netherlands Phone: +31 20 553 9111 info@atradius.com www.atradius.com @atradius Atradius atradius If you’ve found this report useful, why not visit our website www.atradius.com, where you’ll find many more Atradius publications focusing on the global econ- omy, including more country reports, industry analysis, advice on credit man- agement and essays on current business issues. On Twitter? Follow @Atradius or search #marketmonitor to stay up to date with the latest edition