The Heist is an immersive team communication scenario. It is a 40min simulation that requires the teams to understand the key objectives, choose key roles, plan and execute and review. The game design is very challenging and includes a series of major obstacles that forces the team to review how they communicate and share information. Using a disruptive learning scorecard (skills matrix) to identify key metrics for team communication enables each participant to diagnose their skill gaps and accelerate their learning. This document is given to the participants before each session of The Heist so they can plan their heist.

1. the
heistParticipants’ Briefing Pack

2. CONTENTS
1. Introduction
2. The Heist Background Story
3. Simulation Objective
4. Building the Team
5. Research:
• The Circle Laboratory Blueprints
• Intelligence

3. turn a team of experts into an expert team
Most critical errors occur in business at the point where highly skilled people come
together to perform as a team. Effective decision making, team collaboration and
team communication can be the fundamental factor that determines the successful
outcome of the project or the client initiative.
Until now, little training provision has existed to rehearse team decision making and
collaboration. Scenario training addresses this business need with an approach that
no other training methodology can.
Critical and time pressured situations can be recreated in a training scenario, so
that processes, routines and procedures can be established and communication
and collaboration problems can be identified and improved upon.

4. the
heiststory

5. Team Leader
Black Swan
Head of
The Circle Inc.
The Futurist Nia Ty Walker
Flint Hecate
Head of
The Circle Inc.
Team Leader
Black Swan
Janus
Agent Alpha
Clients
Disruptive Learning
Solutions Member

6. Welcome to The Heist!
So! I see two new
Clients!
Hello, we would like to
know; what is The Heist?
The Heist is an immersive
training simulation for business
executives to develop key skills.
How can we help you?
It is based on a team
overcoming a series
of challenges.
The team must collaborate
together effectively to win.
If you fail, for example by
triggering the alarm, you
will be captured and must
start over.

7. FUNDAMENTAL SKILLS
- LEADERSHIP
- TEAMWORK
- COMMUNICATION
- CREATIVETHINKING
- DISRUPTIVEINNOVATION
- DECISIONMAKING
- PROBLEMSOLVING
- SOCIAL TECHNOLOGIES
- RISK TAKING
- CONFLICTMANAGEMENT
- PLANNING
- STRATEGY
- TACTICS
- COACHING
What skills will we
work on?
Hmm… very interesting,
With this list we can
significantly improve
our competences.
Here is a list of the key skills
your team will develop…

8. Two monks must
face each-other in a
duel. But first, they
must prepare.
How do we
learn?
Very simple,
You learn by doing !
Next spring you’ll face
each other, but first learn
to fight.
Here’s
an example.
While the second trains on a
pole, failing and hurting, until
exhaustion.
The first monk relaxed
under a tree to learn kung
fu from a book.
On test day, the two
monks prepared to
duel.
The match barely started,
the first monk went down!
You now
understand the
difference between
learning through
knowledge and learning
by doing.

9. How do you coach?
We use coaching to
develop leadership and
teamwork.
As one learns by doing, new skills
are transferable to the business
straight away
We focus on individual and
team coaching sessions.
We use key metrics defined
by the teams to structure
personalized learning, self-
assessment and goal planning.

10. What is the story of
Conquest ?
It is about a battle for
power between two
corporations.
On one hand you have
The Circle Inc.
Which controls
everyone through the
power of good
management.
And on the other
hand, you have
Black Swan, a
secret resistance
force fighting to
reveal the truth
about the power
of The Circle.
And only one
can win !And only one can win!
It is about a battle
for power between two
corporations.
What is the story of
The Heist?
And on the
other hand, you
have Black Swan,
a secret resistance
force fighting to reveal
the truth about the
power of The Circle.
On one hand you
have The Circle Inc.
Which controls everyone
through the power of
good management.

11. We are at the top of our industry,
precisely because we listen to you !
… And because
we carefully
study market
trends and
systematically
allocate
investment
capital to
innovations, it
promises the
best returns!
Flint Hecate knows there is only 7
days left before The Circle’s public
offering on NASDAQ and his resulting
professional and personal success will
make him one of the richest and most
powerful man in the world.
…And then invest
aggressively in
technologies
…Which provide you
with products of a
quality that answers
your needs.
We have won our
#1 leadership position.
All i have to do is keep
Black Swan out and
i will win !

12. If you take the
red pill you go back
to the dream world of The
Circle. The blue pill is the
antidote to the red pill. It will
open your mind and I will
show you how deep the
rabbit-hole goes.
Ty, the red pills
are manufactured on
an industrial scale and
sold to other companies
who want to accelerate
their Good Business
Strategy. We must
stop them.
Ty is corporate Medical Director at The Circle, a multi-national which
manufactures “the red pill”, a drug for corporate “well-being” sold
as part of their worldwide health programs with a market share of
about 90%.
Ty has had some doubts about the real purpose of the red pill and
secretly began to run some tests on the drug. He was caught by The
Circle’s internal security agents but with the help of Janus and Nia at
Black Swan, he escaped.

13. They must break into The Circle’s secret laboratory
to retrieve the chemical formula hidden in a
high-security vault.
This is Black Swan’s only chance at disrupting
production of the “good management pill”.
The Red Pill is stopping
The Cirlce employees
from questioning
the company’s good
management culture.
Black Swan must now
retrieve the formula
for the pill and stop
it’s effects.
A team of 5 experts
have been recruited
from within the ranks
of Black Swan for this
heist.

14. We have worked with PRO BTP, Laureate Education,
Royal Dutch Shell, Computer Science Corporation,
Philips Design, Philips Healthcare
And a range of other clients.
Our strength comes from
the way we have integrated
our experience of working
in innovation, collaboration,
learning and coaching
with gaming technologies
to create virtual training
solutions
We help organizations use new
technologies to cut training cost
…and rapidly deploy new skills into
their business.
We are an award
winning team.Who are
Disruptive Learning
Solutions?

16. The OBJECTIVE
5 BlackSwan operatives must break into The
Circle’s laboratory to retrieve the chemical formula
hidden in the vault, thereby disrupting the
production of The Circle’s drug.

17. The CHALLENGE
The simulation’s challenge is for 1 member of
the team to guide the 4 other members through
the security systems of the manufacturing site,
avoiding the electronic surveillance, obstacles
and guard/drone patrols to get into the vault and
escape.

18. The PLANNER
The team Planner has access to the Circle’s CCTV network and can use this
information to guide his team to their objective.

19. TEAMWORK
The 4 other team members each have tasks that require collaboration in
order to achieve a high level of performance.
4) The Technician can proceed to the next set of lasers.

20. The Black-hat Hacker
The Acrobat
The Planner
The White-hat HackerThe Technician
The Black Swan Team

21. The PLANNER:
Anonymous
AKA. The Brain
Height: 1.82m
Weight: 91kg
Equipment: Command Center
(Displays plans and information about the ongoing heist)
Rumor has it he was a ex top-manager at a large conglomerate,
famous for his experience in crisis-management and incredible
patience. Early in his career, he was recruited by Black Swan
when it was just starting. He might not be a wise old man, but
his time spent with Black Swan means most members look up
to him.
Over the years, has been captured by The Circle dozens of times,
but always found a way out thanks to his deep knowledge of
their organization and methods.
The Circle know him well too, so he keeps his name a secret
and tends to stay in the background and help from a distance
to avoid getting caught, again.

22. The ACROBAT:
Melinda Von Gassner
AKA. Tumbler
Height: 1.53m
Weight: 47kg
Equipment: Shockwave pistol (Stuns guards)
The youngest daughter of a rich family of Swiss bankers and lawyers
Melinda was destined for a career in medicine. She studied ballet at
a very young age, but had to stop at the age of 16, when her parents
deemed it too time consuming and would keep her from pursuing a
good career.
When she started university, she met a fellow student whose parents
ran a circus nearby. In the evenings, and in secret, she started
practicing to become a contortionist.
She went on to lead a successful double-life for years, working in as
a surgeon by day, and as a contortionist by night. Then the hospital
she worked at was taken over by The Circle Health Group, and every
employee’s background and activities were meticulously examined.
Forced into “early retirement” and humiliated in the eyes of her
family, she joined Black Swan in hopes of preventing The Circle’s
practices from ruining other people’s lives.

23. The TECHNICIAN:
Thibault Dags
AKA. l’Artiste
Height: 1.79m
Weight: 81kg
Equipment: Infrared Glasses (Reveals lasers and heat sensors)
After finishing engineering school, Thibault decided to walk across
all of Europe and Asia. After two years crossing through countries
impoverished by war, disease and greedy governments, he decided
to use his training for good and joined Builders Without Borders.
He helped build three schools in different countries and over thirty
houses only to have one of his projects demolished a few weeks
before completion because a large corporation, The Circle, wanted
the land to build a new research lab.
When Black Swan heard of his struggle, they helped him stop The
Circle and finish the project. He soon joined their cause and turned
out being a huge asset, putting his eidetic memory and incredible
sense of observation to good use. He is quite impatient with his team
members, but this does not keep him from being indispensable to the
team.

24. The BLACK HAT
HACKER:
Laura Kateb
AKA. Icebreaker
Height: 1.68m
Weight: 64kg
Equipment: EMP Pistol (Deactivates drones & movement sensors)
Laura was born in a bad part of town. She saw people get beat
up, police brutality, drug trafficking, and much worse. She
decided to do something about and learned to hack networks in
hopes of opening politicians’ eyes.
When she finally learned the truth, that it is actually big
companies that rule the world, she joined the infamous Black
Swan organization, hoping to end their reign of terror and
injustice.
Her rough childhood makes her independent to a fault, she
takes orders from no one and can’t stand to be criticized. But
her intentions are true, and she is truly loyal to Black Swan’s
cause.

25. The WHITE HAT
HACKER:
Laurent Lafont
AKA. I.T.
Height: 1.79m
Weight: 82kg
Equipment: Detection Scanner
(Shows movement sensors’ fields of view)
Trained as a mathematician and an internet security developer,
Laurent was rapidly interested in Hacktivism and Hackers in
general. Though there is no proof, he is said to have brought to light
information that incriminated 10 big companies in the last 5 years.
Laurent started working for The Circle’s I.T. department in order to
infiltrate their security system, which is said to be one of the best in
the world. A great security system usually means there are things
to hide.
The problem is, he was caught red-handed. The Circle immediately
found out about his activities as a hacker, and gave him a choice:
either he helped them by infiltrating Black Swan or they made sure
he went to prison for what he did.
With no other choice, Laurent infiltrated Black Swan, but no one
was counting on him switching allegiance. Though this made him
a fugitive, he has become one of Black Swan’s best assets, regularly
helping them bring information about The Circle’s activities to light.

26. The CIRCLE LABORATORY
BLUEPRINTS
By hacking The Circle’s infrastructure, our team has been
able to gather information about their headquarters.
Here are the plans to the building you must infiltrate.

33. INTELLIGENCE
Surveillance drones & hacked security cameras have
permitted us to gather precious information about the
building.

34. Building Exterior

35. Main Hall

36. Ventilation Maintenance

37. Open-space Offices

38. Generator Room

39. The Vault
Contains
the Formula

40. https://disruptive-learning-solutions.com
@DisruptiveLS
/DisruptiveLearningSolutions
/disruptivelearningsolutions
/c/DisruptivelearningsolutionsCompany