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IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Shamus McGillicuddy
Research Director, Networking
@ShamusEMA
SMcGillicuddy@emausa.com
Network Engineering and
Operations in a Multi-Cloud World
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Watch the On-Demand Webinar
Slide 2
• Network Engineering and Operations in a Multi-Cloud World
On-Demand webinar is available here:
http://info.enterprisemanagement.com/network-engineering-and-
ops-in-a-multi-cloud-world-webinar-ws
• Check out upcoming webinars from EMA here:
http://www.enterprisemanagement.com/freeResearch
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING3 © 2019 Enterprise Management Associates, Inc.
Shamus McGillicuddy, Research Director, EMA
Shamus has more than 12 years of experience in the IT
industry, as an industry analyst and journalist. At Enterprise
Management Associates (EMA), he is the research director
for the network management practice.
Featured Speaker
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING4 © 2019 Enterprise Management Associates, Inc.
Logistics
An archived version of the event recording will be available at
www.enterprisemanagement.com
• Log questions in the chat panel located on the lower left-
hand corner of your screen
• Questions will be addressed during the QandA session of
the event
QUESTIONS
EVENT RECORDING
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING5 © 2019 Enterprise Management Associates, Inc.
Sponsors
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING6 © 2019 Enterprise Management Associates, Inc.
Agenda
• Research Goals and Methodology
• State of Cloud Networking
• Cloud Network Engineering Insights
• Cloud Network Operations Insights
• Conclusions and Q&A
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Research Goals and Methodology
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING8 © 2019 Enterprise Management Associates, Inc.
Research Goal
The question: How are IT organizations
integrating networks with their cloud strategies?
• SaaS and IaaS adoption
• Hybrid cloud architecture
• Multi-cloud architecture
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING9 © 2019 Enterprise Management Associates, Inc.
Research Methodology
Survey of 250 IT professionals
• Mostly middle and executive
management
 CIO/CTO (40%)
 IT Director (22%)
 IT Manager/supervisor (16%)
 IT-related VP (4%)
 CISO/CSO (4%)
• Cross-Atlantic perspective
 69% North American
 31% Europe (UK, France, Germany)
• 5 focal interviews with IT leaders
• IT executive, midmarket
distributor of heavy manufactured
goods
• Data center architect, large
government
• Network architect, very large
government agency
• Senior network architect, large
media company
• Network architect, large retail
organization
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING10 © 2019 Enterprise Management Associates, Inc.
Qualifications of Research Participants
Direct involvement in one or more
aspects of enterprise networking
They are key players in integrating the
network with a cloud strategy
• 61% provide executive leadership
• 26% are project managers
• 13% are subject matter experts
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING11 © 2019 Enterprise Management Associates, Inc.
Corporate Profile of Survey Participants
SIZE OF
ENTERPRISE
• 72% Medium
1,000-9,999 employees
• 28% Large
10,000+ employees
ANNUAL
REVENUE
• 34%
$20 to <$500 million
• 31%
$500 million to
<$1 billion
• 35%
$1 billion+
ANNUAL IT
BUDGET
• 24%
<$10 million
• 39%
$10 to <$50 million
• 37%
$50 million+
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING12 © 2019 Enterprise Management Associates, Inc.
Survey Captured Insights from 19 Industries
TOP EIGHT VERTICALS
• Finance/Insurance/Banking (19%)
• Manufacturers of non-IT products (17%)
• Retail/Wholesale/Distribution (16%)
• Healthcare/Medical/Pharmaceutical (10%)
• IT Professional Services (9%)
• IT Hardware Manufacturers (4%)
• Transportation/Airlines/Trucking/Rail (4%)
• Utilities/Energy (4%)
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
State of Cloud Networking
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING14 © 2019 Enterprise Management Associates, Inc.
State of Their Clouds
• IaaS Adoption
• 1 provider – 16%
• 2 providers – 35%
• 3 providers – 25%
• 4 or more – 24%
• SaaS Adoption
• 1-10 providers – 34%
• 11-30 providers – 36%
• 31+ providers – 30%
• Cloud Traffic
• 54% of enterprise network
traffic is attributable to
external cloud applications
 57% North America
 47% Europe
• 83% say cloud has increased
bandwidth consumption
 32% call this increase very
significant
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING15 © 2019 Enterprise Management Associates, Inc.
Cloud Success Requires Secure and Agile Networks
Where they most need to improve
1. Network security (24%)
2. Responsiveness to change (22%)
3. Cost management/optimization
(19%)
4. Performance management (18%)
5. Planning/capacity management
(16%)
Very
Successful
31%
Successful
48%
Less
Successful
21%
Network team success with
supporting cloud
requirements
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Cloud Network Engineering Insights
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING17 © 2019 Enterprise Management Associates, Inc.
Cloud Network Assessments
89% assess requirements of every application
migrating to cloud
• 10% assess only critical applications
Typical assessments last 2 days to 2 weeks
• 39% collect data for 2 to 6 days
• 30% collect data for 7 to 14 days
Top 4 data sources for assessments
• Infrastructure metrics (SNMP MIBs, traps, etc.) (52%)
• Network flow records (44%)
• Synthetic traffic/network tests (43%)
• Packets/packet metadata (28%)
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING18 © 2019 Enterprise Management Associates, Inc.
Automation Essential to Cloud Networking Success
89%
77% 74%
81% 79% 79% 79%
64%
30%
45%
51%
55%
36%
32%
NETWORK
SECURITY
CONTROLS
NETWORK
SECURITY
MONITORING
DNS, DHCP, IP
ADDRESSING
NETWORK
AVAILABILITY AND
PERFORMANCE
MONITORING
ROUTING NETWORK
SEGMENTATION
DATA TRANSFER
COST
MANAGEMENT
Very Successful Network Teams Less Successful Network Teams
Very successful network teams are more likely to automate cloud network engineering tasks
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING19 © 2019 Enterprise Management Associates, Inc.
Cloud Networking Automation is not Easy
“We are not 100 percent
automated today. There are not
many in-house tools available.
The biggest gap is a unified tool
that would seamlessly integrate
your cloud infrastructure
automation with on-premises
infrastructure automation.”
Senior network architect
Large North American government agency
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING20 © 2019 Enterprise Management Associates, Inc.
Cloud Networking Automation is not Easy
“Automation tools [across cloud providers]
would be helpful. If I had an orchestration
layer to allow me to spin up VPCs and
instances and firewalls in one cloud quickly
and then go to another provider, that would
be great.”
Senior network architect
Large global media company
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
78%
Yes
17%
We will do this in 12
months
5%
No
21 © 2019 Enterprise Management Associates, Inc.
Enterprise Hybrid Cloud Connectivity is Very Common
Does your network support a hybrid cloud architecture with network transport
between an on-premises private cloud and a public cloud provider?
Sample Size = 250
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING22 © 2019 Enterprise Management Associates, Inc.
Hybrid Cloud Security and Network Architecture
Complexity are a Challenge
40%
28%
21%
20%
20%
19%
18%
13%
8%
1%
0%
SECURITY COMPLEXITY - DIFFICULT TO CREATE EFFECTIVE SECURITY
ARCHITECTURE
NETWORK COMPLEXITY - DIFFICULT TO BUILD ARCHITECTURE
LACK OF VISIBILITY INTO HOW APPLICATIONS CONSUME HYBRID CLOUD
TRANSPORT
INCONSISTENT AVAILABILITY AND PERFORMANCE MONITORING ACROSS
PUBLIC AND PRIVATE CLOUDS
LACK OF COMPLIANCE CONTROLS
LACK OF CHANGE CONTROLS IN PUBLIC CLOUD
LACK OF AUTOMATION TOOLS THAT SPAN PUBLIC AND PRIVATE CLOUDS
INSUFFICIENT NETWORKING FEATURES OFFERED BY CLOUD PROVIDERS
NO NETWORKING KNOWLEDGE/SKILLS IN SOME CLOUD PROVIDER
ENVIRONMENTS
DO NOT KNOW
OTHER
Most challenging aspects of providing transport between private and public clouds for hybrid cloud
networking
Sample Size = 250, Valid Cases = 250, Total Mentions = 470
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
State of Multi-Cloud Connectivity Supported by
Enterprise Network Teams
75%
18%
7%, 7%
Connectivity between on-premises
private cloud and multiple public cloud
providers
Established today
Planned for this
year
No plans
60%
29%
11%, 11%
Connectivity between two or more public
cloud providers
Established today
Planned for this
year
No plans
23 © 2019 Enterprise Management Associates, Inc.
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING24 © 2019 Enterprise Management Associates, Inc.
Security Complexity is a Multi-Cloud Headache;
Many Secondary Issues
34%
25%
22%
20%
19%
19%
18%
15%
12%
2%
0%
SECURITY COMPLEXITY - DIFFICULT TO CREATE EFFECTIVE
SECURITY ARCHITECTURE
NETWORK COMPLEXITY - DIFFICULT TO BUILD ARCHITECTURE
DATA TRANSFER COSTS IN/OUT/BETWEEN CLOUD PROVIDERS
INCONSISTENT NETWORKING FEATURES ACROSS MULTIPLE
CLOUD PROVIDERS
INCONSISTENT NETWORKING FEATURES ACROSS A SINGLE
CLOUD PROVIDER'S REGIONS
INCONSISTENT AVAILABILITY AND PERFORMANCE MONITORING
ACROSS CLOUD PROVIDERS
LACK OF CHANGE CONTROLS ACROSS CLOUD PROVIDERS
LACK OF AUTOMATION TOOLS ACROSS DIFFERENT CLOUDS
NO NETWORKING KNOWLEDGE/SKILLS IN SOME CLOUD PROVIDER
ENVIRONMENTS
DO NOT KNOW
OTHER
Most challenging aspects of multi-cloud networking
Sample Size = 250, Valid Cases = 250, Total Mentions = 466
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Cloud Network Operations Insights
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING26 © 2019 Enterprise Management Associates, Inc.
Most Enterprises had a Network Management Tool
that Failed to Address the Cloud
39%
35%
26%
Have any of your incumbent network management and monitoring tools failed
to address your cloud-specific requirements?
Yes, and we had to find solutions
elsewhere
Yes, but we customized these tools
ourselves to meet our needs
No, existing tools met our
requirements
Sample Size = 250
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING27 © 2019 Enterprise Management Associates, Inc.
Causes of Cloud-Related Network Management
Tool Failure
1. Cost – Additional licenses,
modules (45%)
2. Complexity – Cloud support
difficult to implement/use (44%)
3. Poor execution of cloud support
(35%)
4. Vendor inaction (28%)
5. Narrow cloud provider support
(26%)
“We had to get rid [of a tool]. We didn’t
want to spend more money on a new
version that was just a redux of an older
version. I didn’t see any real progress in
the product.”
IT executive, midsized distributor of heavy
manufactured equipment
“Part of the challenge has been political.
Our cloud team isn’t interested in paying
for anything else. They want to use
cloud-native tools, and they’re not
concerned about IT operations.”
Network architect, large North American retailer
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING28 © 2019 Enterprise Management Associates, Inc.
Visibility Challenges with Cloud Network
Connectivity
• Top Cloud Connectivity Headaches
1. Between IaaS clouds and SaaS
applications (33%)
2. Hybrid cloud – between private and
public clouds (32%)
3. Between IaaS workloads (26%)
4. Between remote sites and IaaS
clouds (24%)
5. Internet users to cloud-based,
customer-facing applications (23%)
• Global visibility is also a
challenge
“We struggle to see [cloud
networking] from a holistic
approach. I can see things
individually, but there’s not a
single-pane tool that shows me
that things are really working
well across the cloud.”
Senior network architect, large global media
company
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING29 © 2019 Enterprise Management Associates, Inc.
Cloud Performance Visibility Achieved
by Network Teams
Network performance to and from cloud applications
• In public and private clouds (46%)
• Private cloud only (23%)
Application and service performance in the cloud
• In public and private clouds (46%)
• Private cloud only (23%)
Network performance between cloud workloads
• In public and private clouds (46%)
• Private cloud only (22%)
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING30 © 2019 Enterprise Management Associates, Inc.
Tools Used to Monitor End-User Experience and
Service Delivery for SaaS and Other Cloud Services
54%
52%
46%
43%
43%
4%
0%
ACTIVE MONITORING (SYNTHETIC) TOOLS BASED ON
PROBES DEPLOYED IN YOUR ENTERPRISE SITES
ACTIVE MONITORING BASED ON A VENDOR'S
DEDICATED POINTS OF PRESENCE ON THE INTERNET
FLOW ANALYSIS
PACKET ANALYSIS
AGENT-BASED END-USER EXPERIENCE MONITORING
NONE - WE HAVE NO TOOLS FOR MONITORING END-
USER EXPERIENCE
OTHER
Sample Size = 250, Valid Cases = 250, Total Mentions = 605
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Conclusions and Q&A
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING32 © 2019 Enterprise Management Associates, Inc.
Final Thoughts
• Network automation is essential
• Hybrid & multi-cloud networks
are going mainstream
• Security architecture is a
challenge
• Some network operations
tools will let you down
• Many enterprises still seeking
operational visibility across
public and private clouds
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING33 © 2019 Enterprise Management Associates, Inc.
Final Thoughts: Fight for a Seat at the Table
“A lot of stuff is now driven by DevOps
and the cloud team. I’m partnering with
them from the outside. Ensuring that I
remain relevant as a network architect
and engineer is a challenge and a
concern from a technical perspective
and a professional perspective.”
Network architect
Large North American retailer
“Change is so fast. I wish
the [network] team was
more proactive on ideas
to enable cloud so that
we could be more secure
and adaptable.”
IT executive, midsized North
American distributor of heavy
manufactured goods
IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING34 © 2019 Enterprise Management Associates, Inc.
Questions
Get the report at
http://bit.ly/2XLixTB

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Network Engineering and Operations in a Multi-Cloud World

  • 1. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING Shamus McGillicuddy Research Director, Networking @ShamusEMA SMcGillicuddy@emausa.com Network Engineering and Operations in a Multi-Cloud World
  • 2. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING Watch the On-Demand Webinar Slide 2 • Network Engineering and Operations in a Multi-Cloud World On-Demand webinar is available here: http://info.enterprisemanagement.com/network-engineering-and- ops-in-a-multi-cloud-world-webinar-ws • Check out upcoming webinars from EMA here: http://www.enterprisemanagement.com/freeResearch
  • 3. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING3 © 2019 Enterprise Management Associates, Inc. Shamus McGillicuddy, Research Director, EMA Shamus has more than 12 years of experience in the IT industry, as an industry analyst and journalist. At Enterprise Management Associates (EMA), he is the research director for the network management practice. Featured Speaker
  • 4. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING4 © 2019 Enterprise Management Associates, Inc. Logistics An archived version of the event recording will be available at www.enterprisemanagement.com • Log questions in the chat panel located on the lower left- hand corner of your screen • Questions will be addressed during the QandA session of the event QUESTIONS EVENT RECORDING
  • 5. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING5 © 2019 Enterprise Management Associates, Inc. Sponsors
  • 6. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING6 © 2019 Enterprise Management Associates, Inc. Agenda • Research Goals and Methodology • State of Cloud Networking • Cloud Network Engineering Insights • Cloud Network Operations Insights • Conclusions and Q&A
  • 7. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING Research Goals and Methodology
  • 8. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING8 © 2019 Enterprise Management Associates, Inc. Research Goal The question: How are IT organizations integrating networks with their cloud strategies? • SaaS and IaaS adoption • Hybrid cloud architecture • Multi-cloud architecture IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING
  • 9. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING9 © 2019 Enterprise Management Associates, Inc. Research Methodology Survey of 250 IT professionals • Mostly middle and executive management  CIO/CTO (40%)  IT Director (22%)  IT Manager/supervisor (16%)  IT-related VP (4%)  CISO/CSO (4%) • Cross-Atlantic perspective  69% North American  31% Europe (UK, France, Germany) • 5 focal interviews with IT leaders • IT executive, midmarket distributor of heavy manufactured goods • Data center architect, large government • Network architect, very large government agency • Senior network architect, large media company • Network architect, large retail organization
  • 10. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING10 © 2019 Enterprise Management Associates, Inc. Qualifications of Research Participants Direct involvement in one or more aspects of enterprise networking They are key players in integrating the network with a cloud strategy • 61% provide executive leadership • 26% are project managers • 13% are subject matter experts
  • 11. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING11 © 2019 Enterprise Management Associates, Inc. Corporate Profile of Survey Participants SIZE OF ENTERPRISE • 72% Medium 1,000-9,999 employees • 28% Large 10,000+ employees ANNUAL REVENUE • 34% $20 to <$500 million • 31% $500 million to <$1 billion • 35% $1 billion+ ANNUAL IT BUDGET • 24% <$10 million • 39% $10 to <$50 million • 37% $50 million+
  • 12. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING12 © 2019 Enterprise Management Associates, Inc. Survey Captured Insights from 19 Industries TOP EIGHT VERTICALS • Finance/Insurance/Banking (19%) • Manufacturers of non-IT products (17%) • Retail/Wholesale/Distribution (16%) • Healthcare/Medical/Pharmaceutical (10%) • IT Professional Services (9%) • IT Hardware Manufacturers (4%) • Transportation/Airlines/Trucking/Rail (4%) • Utilities/Energy (4%)
  • 13. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING State of Cloud Networking
  • 14. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING14 © 2019 Enterprise Management Associates, Inc. State of Their Clouds • IaaS Adoption • 1 provider – 16% • 2 providers – 35% • 3 providers – 25% • 4 or more – 24% • SaaS Adoption • 1-10 providers – 34% • 11-30 providers – 36% • 31+ providers – 30% • Cloud Traffic • 54% of enterprise network traffic is attributable to external cloud applications  57% North America  47% Europe • 83% say cloud has increased bandwidth consumption  32% call this increase very significant
  • 15. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING15 © 2019 Enterprise Management Associates, Inc. Cloud Success Requires Secure and Agile Networks Where they most need to improve 1. Network security (24%) 2. Responsiveness to change (22%) 3. Cost management/optimization (19%) 4. Performance management (18%) 5. Planning/capacity management (16%) Very Successful 31% Successful 48% Less Successful 21% Network team success with supporting cloud requirements
  • 16. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING Cloud Network Engineering Insights
  • 17. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING17 © 2019 Enterprise Management Associates, Inc. Cloud Network Assessments 89% assess requirements of every application migrating to cloud • 10% assess only critical applications Typical assessments last 2 days to 2 weeks • 39% collect data for 2 to 6 days • 30% collect data for 7 to 14 days Top 4 data sources for assessments • Infrastructure metrics (SNMP MIBs, traps, etc.) (52%) • Network flow records (44%) • Synthetic traffic/network tests (43%) • Packets/packet metadata (28%) IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING
  • 18. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING18 © 2019 Enterprise Management Associates, Inc. Automation Essential to Cloud Networking Success 89% 77% 74% 81% 79% 79% 79% 64% 30% 45% 51% 55% 36% 32% NETWORK SECURITY CONTROLS NETWORK SECURITY MONITORING DNS, DHCP, IP ADDRESSING NETWORK AVAILABILITY AND PERFORMANCE MONITORING ROUTING NETWORK SEGMENTATION DATA TRANSFER COST MANAGEMENT Very Successful Network Teams Less Successful Network Teams Very successful network teams are more likely to automate cloud network engineering tasks
  • 19. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING19 © 2019 Enterprise Management Associates, Inc. Cloud Networking Automation is not Easy “We are not 100 percent automated today. There are not many in-house tools available. The biggest gap is a unified tool that would seamlessly integrate your cloud infrastructure automation with on-premises infrastructure automation.” Senior network architect Large North American government agency
  • 20. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING20 © 2019 Enterprise Management Associates, Inc. Cloud Networking Automation is not Easy “Automation tools [across cloud providers] would be helpful. If I had an orchestration layer to allow me to spin up VPCs and instances and firewalls in one cloud quickly and then go to another provider, that would be great.” Senior network architect Large global media company
  • 21. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING 78% Yes 17% We will do this in 12 months 5% No 21 © 2019 Enterprise Management Associates, Inc. Enterprise Hybrid Cloud Connectivity is Very Common Does your network support a hybrid cloud architecture with network transport between an on-premises private cloud and a public cloud provider? Sample Size = 250
  • 22. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING22 © 2019 Enterprise Management Associates, Inc. Hybrid Cloud Security and Network Architecture Complexity are a Challenge 40% 28% 21% 20% 20% 19% 18% 13% 8% 1% 0% SECURITY COMPLEXITY - DIFFICULT TO CREATE EFFECTIVE SECURITY ARCHITECTURE NETWORK COMPLEXITY - DIFFICULT TO BUILD ARCHITECTURE LACK OF VISIBILITY INTO HOW APPLICATIONS CONSUME HYBRID CLOUD TRANSPORT INCONSISTENT AVAILABILITY AND PERFORMANCE MONITORING ACROSS PUBLIC AND PRIVATE CLOUDS LACK OF COMPLIANCE CONTROLS LACK OF CHANGE CONTROLS IN PUBLIC CLOUD LACK OF AUTOMATION TOOLS THAT SPAN PUBLIC AND PRIVATE CLOUDS INSUFFICIENT NETWORKING FEATURES OFFERED BY CLOUD PROVIDERS NO NETWORKING KNOWLEDGE/SKILLS IN SOME CLOUD PROVIDER ENVIRONMENTS DO NOT KNOW OTHER Most challenging aspects of providing transport between private and public clouds for hybrid cloud networking Sample Size = 250, Valid Cases = 250, Total Mentions = 470
  • 23. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING State of Multi-Cloud Connectivity Supported by Enterprise Network Teams 75% 18% 7%, 7% Connectivity between on-premises private cloud and multiple public cloud providers Established today Planned for this year No plans 60% 29% 11%, 11% Connectivity between two or more public cloud providers Established today Planned for this year No plans 23 © 2019 Enterprise Management Associates, Inc.
  • 24. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING24 © 2019 Enterprise Management Associates, Inc. Security Complexity is a Multi-Cloud Headache; Many Secondary Issues 34% 25% 22% 20% 19% 19% 18% 15% 12% 2% 0% SECURITY COMPLEXITY - DIFFICULT TO CREATE EFFECTIVE SECURITY ARCHITECTURE NETWORK COMPLEXITY - DIFFICULT TO BUILD ARCHITECTURE DATA TRANSFER COSTS IN/OUT/BETWEEN CLOUD PROVIDERS INCONSISTENT NETWORKING FEATURES ACROSS MULTIPLE CLOUD PROVIDERS INCONSISTENT NETWORKING FEATURES ACROSS A SINGLE CLOUD PROVIDER'S REGIONS INCONSISTENT AVAILABILITY AND PERFORMANCE MONITORING ACROSS CLOUD PROVIDERS LACK OF CHANGE CONTROLS ACROSS CLOUD PROVIDERS LACK OF AUTOMATION TOOLS ACROSS DIFFERENT CLOUDS NO NETWORKING KNOWLEDGE/SKILLS IN SOME CLOUD PROVIDER ENVIRONMENTS DO NOT KNOW OTHER Most challenging aspects of multi-cloud networking Sample Size = 250, Valid Cases = 250, Total Mentions = 466
  • 25. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING Cloud Network Operations Insights
  • 26. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING26 © 2019 Enterprise Management Associates, Inc. Most Enterprises had a Network Management Tool that Failed to Address the Cloud 39% 35% 26% Have any of your incumbent network management and monitoring tools failed to address your cloud-specific requirements? Yes, and we had to find solutions elsewhere Yes, but we customized these tools ourselves to meet our needs No, existing tools met our requirements Sample Size = 250
  • 27. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING27 © 2019 Enterprise Management Associates, Inc. Causes of Cloud-Related Network Management Tool Failure 1. Cost – Additional licenses, modules (45%) 2. Complexity – Cloud support difficult to implement/use (44%) 3. Poor execution of cloud support (35%) 4. Vendor inaction (28%) 5. Narrow cloud provider support (26%) “We had to get rid [of a tool]. We didn’t want to spend more money on a new version that was just a redux of an older version. I didn’t see any real progress in the product.” IT executive, midsized distributor of heavy manufactured equipment “Part of the challenge has been political. Our cloud team isn’t interested in paying for anything else. They want to use cloud-native tools, and they’re not concerned about IT operations.” Network architect, large North American retailer
  • 28. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING28 © 2019 Enterprise Management Associates, Inc. Visibility Challenges with Cloud Network Connectivity • Top Cloud Connectivity Headaches 1. Between IaaS clouds and SaaS applications (33%) 2. Hybrid cloud – between private and public clouds (32%) 3. Between IaaS workloads (26%) 4. Between remote sites and IaaS clouds (24%) 5. Internet users to cloud-based, customer-facing applications (23%) • Global visibility is also a challenge “We struggle to see [cloud networking] from a holistic approach. I can see things individually, but there’s not a single-pane tool that shows me that things are really working well across the cloud.” Senior network architect, large global media company
  • 29. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING29 © 2019 Enterprise Management Associates, Inc. Cloud Performance Visibility Achieved by Network Teams Network performance to and from cloud applications • In public and private clouds (46%) • Private cloud only (23%) Application and service performance in the cloud • In public and private clouds (46%) • Private cloud only (23%) Network performance between cloud workloads • In public and private clouds (46%) • Private cloud only (22%) IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING
  • 30. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING30 © 2019 Enterprise Management Associates, Inc. Tools Used to Monitor End-User Experience and Service Delivery for SaaS and Other Cloud Services 54% 52% 46% 43% 43% 4% 0% ACTIVE MONITORING (SYNTHETIC) TOOLS BASED ON PROBES DEPLOYED IN YOUR ENTERPRISE SITES ACTIVE MONITORING BASED ON A VENDOR'S DEDICATED POINTS OF PRESENCE ON THE INTERNET FLOW ANALYSIS PACKET ANALYSIS AGENT-BASED END-USER EXPERIENCE MONITORING NONE - WE HAVE NO TOOLS FOR MONITORING END- USER EXPERIENCE OTHER Sample Size = 250, Valid Cases = 250, Total Mentions = 605
  • 31. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING Conclusions and Q&A
  • 32. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING32 © 2019 Enterprise Management Associates, Inc. Final Thoughts • Network automation is essential • Hybrid & multi-cloud networks are going mainstream • Security architecture is a challenge • Some network operations tools will let you down • Many enterprises still seeking operational visibility across public and private clouds
  • 33. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING33 © 2019 Enterprise Management Associates, Inc. Final Thoughts: Fight for a Seat at the Table “A lot of stuff is now driven by DevOps and the cloud team. I’m partnering with them from the outside. Ensuring that I remain relevant as a network architect and engineer is a challenge and a concern from a technical perspective and a professional perspective.” Network architect Large North American retailer “Change is so fast. I wish the [network] team was more proactive on ideas to enable cloud so that we could be more secure and adaptable.” IT executive, midsized North American distributor of heavy manufactured goods
  • 34. IT AND DATA MANAGEMENT RESEARCH | INDUSTRY ANALYSIS | CONSULTING34 © 2019 Enterprise Management Associates, Inc. Questions Get the report at http://bit.ly/2XLixTB