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Bachelor Emad Samaan ShoukryAbdel Meseh
Personal Data:
Date of Birth : 20.05.1982
Place of Birth : Luxor, Egypt
Nationality : Egyptian
Marital Status : married
Confession : Coptic Christian
Contact Data:
Address : Hour Moheb Street
Luxor, Egypt
Mobile : +20 (0) 1281 2234 56
E-Mail : emadshoukry82@gmail.com
Skype : emadshoukry82
Date : 07.11.2016
Bachelor Emad Samaan ShoukryAbdel Meseh
CURRICULUM VITAE

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Summary
 Business competence:
 Economic expertise
 Experience in the hotel/touristic industry
 Entrepreneurial thinking and action need
 Customer, result and cost orientation
 Customermanagement
 Organizational skills
 Social competence:
 Persuasiveness
 Cooperation and teamwork
 Occurrence and effect
 Personal competence:
 Flexibility and rapid training of new facts and situations
 Organizational and analytical skills
 Decision-making ability and responsibility
 Action orientation among customers and cost perspective
 Readiness for learning and change
 Leadership competence:
 Staff control by management and motivation
 Encourage employees and further develop in the context of performance
enhancement
 Time- and goal-orientation
 Highlights of qualifications:
Bachelor Emad Samaan ShoukryAbdel Meseh
 Huge experience in managing hotel operations
 Deep knowledge of various hotel departments
 Remarkableability toresolveproblemswith standardizedsolutions
 Familiarity in writing reports and allbusiness correspondence
 Ability tocomputerate, ration, andpercent
 Exceptionalability toworkon weekendsandextra hours
 Exceptionalability toworkwellin a team
CURRICULUM VITAE
CURRICULUM VITAE

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A G E N D A
CURRICULUM VITAE
 Summary
 Professional development
 Career development
 Study
 School career
 Personal skills
 Languages
 Refeences
DIPLOMA
 Bachelor in Hotel Management
High Institute for Tourism & Hotels, Luxor (Egypt), 11.07.2004
WORK CERTIFICATES
 Maritim Jolie Ville Kings Island Resort, January 2011
 Maritim Düsseldorf, Trainee, March 2010
 Maritim Jolie Ville Golf Resort, October 2009
 Mövenpick Luxor Hotel & Resort, September 2006
Bachelor Emad Samaan ShoukryAbdel Meseh
Professional development
Since 07/2010 Assistant Front Office Manager
CURRICULUM VITAE

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Maritim Island Hotel & Resort, Luxor (Egypt)
 Replaces Front Office Manager during his vacations & absence
 Participate in the selection of the Front Office staff
 Filling and organization system for all the front office
documentations
 Handling all the pending cases with other departments
 Assists in training, cross training & retraining all Front office
personnel
 Schedules the Front Office Staff
 Supervise workloads during shifts
 Assists and evaluates the job performance of each Front Office
employee
 Following up all the reservations done on daily basis and future
business
 Maintains working relationships and communication with all
departments
 Resolves guest’s problems quickly, efficiently & courteously
06/2008 Front Desk Manager
06/2010 Maritim Island Hotel & Resort, Luxor (Egypt)
01/2007 Front Office Supervisor
05/2008 Mövenpick Luxor Hotel & Resort, Luxor (Egypt)
10/2005 Front Office Shilf Leader
12/2006 Mövenpick Luxor Hotel & Resort, Luxor (Egypt)
05/2001 Receptionist
09/2005 Mövenpick Luxor Hotel & Resort, Luxor (Egypt)
Bachelor Emad Samaan ShoukryAbdel Meseh
Career development
10.03.2010 Professional Front Office Management training
17.03.2010 Maritim Hotel, Düsseldorf und Bonn (Germany)
CURRICULUM VITAE

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06.05.2009 Trends for the hotel industry
10.05.2009 (Quality assurance & Bench marketing)
Maritim Hotel Sharm El Sheikh (Egypt)
10.10.2006 Serve & Sell Front Office
15.10.2006 Mövenpick Hotel El Gouna Resort, Hurghada (Egypt)
05/2005 Basic training in
08/2007 Mövenpick Luxor Hotel & Resort, Luxor (Egypt)
 Handling all reservation types
 Mövenpick six key issues
 Market segment
 Communication techniques
 Train the trainer
 You as a supervisor
 Ecommerce training
 Conflicts with customers
 Professional complaint handling
Study
09/2001 Bachelor in Hotel Management
07/2004 High Institute for Tourism & Hotels, Luxor (Egypt)
05/1998 Studying “Rooms Division”
07/2001 Egyptian Institute for Tourism & Hotels, Luxor (Egypt)
Bachelor Emad Samaan ShoukryAbdel Meseh
School education
07/1999 Technical Industrial secondary school, Luxor (Egypt)
07/1996 Copts prep school Luxor, (Egypt)
Personal skills
Communications  High skills gainedthrough my experiencefromReceptionistto Assistant Front
Manager.
CURRICULUM VITAE

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Languages
English Fluent in speaking, listening, reading and writing
Italian Limited working proficiency
Arabic Mother tongue
Bachelor Emad Samaan ShoukryAbdel Meseh
Refeences
Mr. Urs Umbricht Mobile CH +41 79 393 31 31
Lenzdörfli 2 Mobile Sey: +248 251 24 22
8340 Hinwil Mail u.umbricht@bluewin.ch
Switzerland
Dipl.oec. Heinz-Georg Königsfeld Telefon : 02043 33 33 8
Hürkamp 8 B Mobil : 0163 354 76 55
D 45968 Gladbeck
Luxor, 07.11.2016
Organisational/ managerial  Leadership(currentlyresponsiblefor a teamof 22people).
 Good organizationalskills gained as an AssistantFront Office Manager & Duty
Manager.
 Ability togrow within the samecompany in short time.
Job-related  Good commandof improvingthequalityof theoperationof the FrontOffice.
 Entrepreneurial thinking and action
 Ability tomanagethe overall smooth andeconomicalrunningof theFront
OfficeDepartment.
Computer  Microsoft Office Very good
 Opera system Excellent
 Fidelio Suite8 Excellent
 Fidelio6.2 Excellent
 Materialcontrol system Excellent
CURRICULUM VITAE

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Emad Samaan Shoukry Abdel Meseh
Bachelor Emad Samaan ShoukryAbdel Meseh
 Bachelor for Hotel Management
High Institute for Tourism & Hotels, Luxor (Egypt), 11.07.2004
DIPLOMA

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Bachelor Emad Samaan ShoukryAbdel Meseh
 Maritim Jolie Ville Kings Island Resort, January 2011
 Maritim Düsseldorf, Trainee, March 2010
 Maritim Jolie Ville Golf Resort, October 2009
 Mövenpick Luxor Hotel & Resort, September 2006
WORK
CERTIFICATES

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