1. ELI N. LANE
12829 Campolina Way | Keller, TX 76244
Email: elilane@msn.com | Cell: (817) 584-2073
Summary:
Has provided technical support resolving technical inquiries for the Crystal system, Access database, and
networking problems. Several years of experience and education in financial analyst role. Several years of
experience maintaining a Crystal reporting system in a professional atmosphere along with creating and using
customized quarries to data mine for intelligence/reporting purposes. Experience and training includes a strong
technical inclination toward analytical and troubleshooting skills. Posses written and oral communication skills and
self-control while defusing stressful customer situations. Adept at accounting and bookkeeping for retail business.
Utilized the Oracle system to track jobs, maintain inventory, and manage shipping in a manufacturing setting.
Qualifications:
Material management and warehouse operation.
Desktop and Laptop troubleshooting with knowledge of computer operating systems
Education in Digital Forensic evidence acquisition and accountability – FTK, Access Data, and EnCase
Experience and training in computer and technical equipment repair. Both hardware and software
Project Management and Material control learned during military service and commercial employment
Excellent communication and interpersonal skills with both retail customers and government related contacts
learned through time in military and owning/operation several retail businesses.
Team development and leadership learned from the Military and retail operations, Adult facilitation and
presentation skills.
Strong Customer Service learned while working in a retail environment and as a government representative
Computer skills: Windows programs (Word, Excel, PowerPoint, Access), Oracle, VMware, Linux, Automated
Report Systems, Digital evidence collection, FTK, Encase, Internet apps, Networking devices and network
protocols
Pneumatics, Digital surveillance equipment, Computer hardware, and Electrical training for repair, design,
troubleshooting, and assembly
Education:
Champlain College, Burlington, VT May 2012
Bachelor of Science in Computer Forensics and Digital Investigations
-Coursework included data preservation and collection activities to ensure that accepted forensic
protocols are followed, analyzing log files from firewalls, web servers, and computers;
conducting forensic analysis using industry standard software (FTK, Access Data, and EnCase);
network security, cyber security, data protection. The course work also covered Windows
operating systems and programs.
Coastline Community College, Garden Grove, CA May 2006
Associates of Arts in Construction Technology
Courses in Small Business Management
Defense Language Institute, Monterey, CA May 2004
Associates of Arts in Korean language
Employment History:
2. Small Business Owner/Operator TX
November 2012 to present, Colleyville TX
Warehous operations- I maintain a 1500 sqft warehouse for my 2 retail locations. The warehouse feeds both
stores and our online sales site.
Business Management- I run a $500k sales income per year business that has two locations. I maintain the
accounting, personnel, and day to day operations such as product orders and event management.
Small Business Networking- I set up and maintain the wireless network for the retail stores. This network
connects all of the computer equipment together. My network wirelessly projects HDMI signals to a display TV
and handles customer traffic through Wi-Fi. I also set up myt network to allow remote computer access so I can
maintain the work system from home.
Troubleshooting- Do to being a small business owner I have been my own IT department and do all the
maintenance and repair on all of the various computer systems (Windows, networking, POS, and event
software). I also do my own computer Hardware repair with my earlier training as an Electrician.
Narcotics Investigator, Irving TX
Sept 2009 – November 2012, Irving TX
Criminal Investigations- I work in a 24/7 immediate response on-call basis to respond to Narcotic investigation
needs of the Police Department. My work schedule changes with a moment’s notice. I am highly experienced with
preparing affidavits for search and arrest warrants. I received top level training in the field of narcotic evidence
collection during a search warrant, documenting the evidence with proper chain of custody and training in
videography and photography. I have written and executed several search warrants for mobile devices containing
digital evidence (using a Cellebright UFED for collection) and used that evidence to successfully prosecute
Organized crime cases. I create and maintain Chain of Custody, document the handling of evidence, and secure that
evidence.
Interpersonal skills and Problem Solving- I interact with citizen complaints and at times work with corporations
within the city to solve drug related issues (for example, investigating drug use among warehouse personnel).
Training- I have over 100 hours of training that covers investigative topics such as narcotic investigations, court
testimony, informant management, and undercover operations. I have also received specialized training in
investigative techniques from the Texas Dept. of Public safety, the DEA, and the Midwest Counter Drug Training
center. I have FBI and IRS training in financial crimes. Also, I have been trained in e-discovery investigative
techniques ( utilizing advanced Google search, Facebook, and public record web sites) and digital photograph
tracking over the internet (including investigation of EXIF/metadata) at the North Texas HIDTA training center. I
am also reasonable for training all new personnel in the use of our technical surveillance equipment and computer
systems.
Surveillance- Assumed the responsibilities of all the digital surveillance equipment. Maintain a surveillance vehicle
containing receivers for both audio and video signals. I build and install all of the covert video devices in undercover
vehicles including Internet Protocol pan/tilt/zoom cameras that can be viewed over the internet and through a radio
signal. I set up the 4G air card with a static IP and configure the router (made by Cradlepoint). I also manage, set up,
trouble shoot, and repair the wireless network of Agilemesh nodes used for undercover surveillance of multiple
camera feeds (each camera connected to its own node in a mesh network). I train the other investigators in computer
skills for surveillance equipment and Access database reporting.
3. Data collection/analysis- I am responsible for collecting/reporting all of the crime statistics from my investigation
section, processing that data into meaningful reports for senior level Chiefs, and preparing Computer Statistic reports
that are submitted to the FBI for mandatory crime reporting.
Police Officer, Irving TX
Jan 2006 – Sept. 2009, Irving TX
Interpersonal skills and Problem Solving- Interact daily with Irving residents to provide community service such as
event security to resolve problems ranging from domestic violence to criminal activity.
Criminal Investigations- Performed in the capacity of both a Property crime, Financial Fraud/Credit Card abuse
crime as added duties to my patrol responsibilities. Trained and experienced with evidence collection, accountability,
and documentation both physically and digitally.
US Army
May 2002 – Nov 2006, Fayetteville, NC
TS/SCI Intelligence Analyst – Trained in sensitive data analysis and reporting both formally and informally. TS/SCI
clearance
SCI Facility Management– Trained and familiar with policies and procedures involved in maintaining a secure
and secret facility. I oversaw a three month project for the proper destruction of Top Secret equipment and
documentation (both digital and physical) according to strict Dept. of Justice regulations. Included in my duties
were visitor security check/procedures, accreditation of security clearance, and material destruction procedures.
I managed up to 6 subordinates, scheduled their activity, and trained them in security procedures. Oversaw the
facility’s budget and coordinated contractors to complete projects including vehicle maintenance,
document/hardware destruction, and facility maintenance.
Wild Birds Unlimited
July 2004 – October 2005, Charlottesville, VA
Assistant Manager – Day to day operations of a back yard bird enthusiast store. Included in my duties were
retail sales, cash handling, purchasing, accounts payable and receivable, inventory control, marketing, and
general small business responsibilities. Involved in the initial set up of the franchise through consulting with the
owner on initial construction.
EOA systems/ Knight Ind.
April 2000 – May 2002, Carrolton, TX
Sept 1999– April 2000, Richardson, TX
Material control and Warehouse operations – Development and installation of robotic parts inventory (motors,
electronics, hardware) and material control procedures. Managed a 1 million dollar inventory ranging from a pin
head screw to aerospace robotic drills Along with those duties I ran the shipping department and inventory count.
Pneumatic technician– I designed and completed construction of custom pneumatic control assemblies.
Drees Custom Homes
January1998 – Sept 1999, Allen, TX
Assistant Builder – Managed three sub-division’s Home Warranty programs. Over saw the long term project of
custom home construction in one sub-division. Each home took approximately 90 days to complete and I managed
the construction of up to 10 homes at a time in various states of completion. I managed sub-contractor scheduling
4. and oversaw their work quality. I assured completion and achievement of all types of city inspections – electrical-
rough and finished, plumbing, frame - rough and final, certificate of occupancy, etc.
Additional Skills:
In my younger years I worked as an Electrician and studied Electrical engineering. I have an organizing mindset and
enjoy the logistics of material control.