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Peter Jackson Keboola - London Tech Week - June 2018
- 1. What are the most important steps to take at the beginning of the data transformation? Peter Jackson CDO Southern Water 1. The change processes 2. How to design touchpoints 3. How to transfer skills 4. How to collaborate through the process
- 2. Delivering a Data Strategy in the Cauldron of BAU
- 3. Peter Jackson •16 years Data Strategies in FMCG and Financial services •2016 first Head of Data at The Pensions Regulator •2017 first Chief Data Officer at Southern Water •2017 co-author ‘The Chief Data Officer’s Playbook’ 3
- 4. 4 Customers •4.5 million Water infrastructure & assets •521 m litres of water pd •83 water treatment works •13,837 km water mains People •2092 employees •1500 contractors Waste water infrastructure & assets •Treat / recycle 718 m litres pd •366 treatment works •2,375 pumping stations •39,600 km sewers Investment •£1.8 bn AMP5
- 5. 5 • Regulation • Competitive edge – customer • Operational efficiency • Because everyone is
- 6. 6 • CDO
- 7. 7 • CDO • Understand the questions
- 8. 8 • CDO • Understand the questions • Get the data
- 9. 9 • CDO • Understand the questions • Get the data • Manage & govern the data
- 10. 10 • CDO • Understand the questions • Get the data • Manage & govern the data • Timely & accessible
- 11. 11 • CDO • Understand the questions • Get the data • Manage & govern the data • Timely & accessible • Velocity, Variety, Veracity, Volume
- 12. 12 • CDO • Understand the questions • Get the data • Manage & govern the data • Timely & accessible • Agile delivery
- 13. 13 • CDO • Understand the questions • Get the data • Manage & govern the data • Timely & accessible • Agile delivery • The Data Team
- 14. 14 • CDO • Understand the questions • Get the data • Manage & govern the data • Timely & accessible • Agile delivery • The Data Team • Insights to action – PoV v MVP
- 16. 16 • DATA STRATEGY People Technology Processes Data
- 17. 17 BUSINESS GOALS + DATA STRATEGY = BUSINESS VALUE People Technology Processes Data
- 18. 18 Aligned to the core business objectives
- 19. 19 • DATA STRATEGY • Data team transformation • Data technology • Data architecture • Data processes • Business processes People Technology Processes Data
- 20. • Legacy data environment – governance, ownership, siloes, no MDM, MI! • Legacy systems • Shadow IT • Legacy business processes • Multiple suppliers of software and systems • Legacy IT departments • Legacy ‘transformation’ processes - governance • The threat of existing programs and projects – IT driven 20
- 21. • Immediate Data Strategy (IDS) • The Data Team Transformation • Target Data Strategy (TDS) 21
- 22. 22 Data Team Transformation Lift & Shift Rationalisation Optimisation
- 23. 23
- 24. 24 Skill ingredient % Communications 16.5 Relationship building 16.5 Specialist 16.5 Strategist / tactician 16.5 Credibility 16.5 Passion for data 16.5 Luck 1
- 25. 25 The CDO drives the strategy and the vision In your team, with business and with IT
- 26. 26 “a must-read for data leaders building the foundation of value creation from data." - Katia Walsh, Chief Global Data and Analytics Officer, Vodafone "Without any doubt, this playbook is a must read for the primary audience, the CDOs. In my opinion, it is equally a must read for the secondary audience, the C-Suite, for the insight on how the role complements their businesses." - Sham Kashikar, ex-Chief Data OfficerSales & Marketing, Intel
Editor's Notes
- No regret spend
- Siloes, outdated IT tech and attitudes, outdated project governance Too many opportuntities but cannot do it all C-suite don’t know who you are, want data fixed and bif data delivered (no idea how hard it is) Who do you sit with and report to?