1. Letter of reference
Mr Eduard Samokhvalov, born July 8, 1984, native of Moscow, Russia, worked for Stamford Consultants AG from
05.10.2015 to 15.01.2016 as Application Support for our client Credit Suisse AG.
Eduard Samokhvalov' principal duties in the function of Application Support were as follows:
 Providing day-to-day Production Support on a wide variety of incidents and requests to business clients
and technical stakeholders
 Managing communication with internal clients within the Business and other IT teams (e.g. Application
Development, Technology Infrastructure Services)
 Own and manage incidents through to resolution including investigating complex problems involving
multiple systems and involving other IT teams as required
 Acting as a leader during major incidents – helping to engage other teams as required and driving
resolution of incidents having major impact to the business
 Acting as a key stakeholder within development projects to ensure quality within software delivery and
onboarding of knowledge from Application Development teams
 Performing out-of-hours work as required within a compensated and pre-allocated shift to provide
support for application deployments and support of critical batch jobs / overseas businesses
 Driving process improvements and work-reduction to continue to work towards building a world-leading,
cost-effective Production Support organization
Mr. Samokhvalov possesses sound professional knowledge, particularly useful in the areas in which he has had to
operate. Apart from the good training and experience he has acquired, he has a wide general knowledge and
displays an intellectual curiosity. He has achieved the objectives agreed with him, often overcoming unexpected
problems on his own. Mr Samokhvalov has shown clear thinking when looking for solutions and ways of
implementing them.
Mr. Samokhvalov fulfilled our requirements and we were satisfied with his achievement of objectives. Faced with
a heavy workload, he managed to meet his deadlines and fulfil our expectations. He has also worked
conscientiously and shown a dedication to clients which has been much appreciated by them. The quality of his
performance in his various areas of work met all our expectations.
Mr Samokhvalov is a trustworthy person who has worked in the company's best interests. He has a pleasant
manner and has shown discretion while maintaining an analytical approach appropriate.
We are sorry to lose Mr. Samokhvalov and would like to reiterate our thanks for all his efforts. We have no
hesitation in recommending him to any future employer, and he leaves with our best wishes for his future career.
Stamford Consultants AG
Nicole Grünenfelder
COO
Dornach, 24th
of June, 2016