See how Citizen Watch significantly improved customer relationships, increased efficiency and improved data visibility using EXTOL integration solutions.

1. Profile:
• Founded in 1918 as ShokoshaWatch
Research Institute
• Market share leader in the mid-priced
watch category in North America

2. Challenge:
Respond to the demands of internal
departments and external customers and
partners.
Quickly and Cost-Effectively

3. Focus:
Replace legacy EDI system and the need for
custom code to reduce operational time and
increase resource efficiency and data
visibility.

4. Solution:
EXTOL EDI Integrator for i (EEI)
• Ability to rapidly respond to demands, both internally and
externally.
• Eliminated need for custom code.
• Increased data visibility throughout the organization.

5. “
I’m so glad I found EXTOL, it makes life a lot
easier. I saw a demo, installed a trial
version, tested it with live data and within a
week I was sold on the product. In less than
a day, I can have my documents completely
set up, tested and put in production.
“
- Amapola Yeung, eCommerce Manager for Citizen Watch

6. See more Integration Success Stories at:
www.extol.com/customers