Dwayne Cole is an experienced IT director with a background in program management, project management, vendor management, organizational change management, and people management. He has managed large teams and initiatives across multiple industries, and has experience implementing strategies around IT governance, agile methodologies, and continuous integration/development practices.

1. Dwayne Cole
Director of IT Program Management, City of Atlanta

2. Forward Thinking … Experienced … Proven…
 Leadership
 Program Management
 Managed teams of up to 60+ Developers, Architects, Testers, Business Analyst and Project Managers
 Executive Level Program Status Reporting
 Project Management
 Managed Large Scale IT Projects, (both Application and Infrastructure based)
 Vendor Management
 Vendor Selection – used weighted Solicitation Criteria such as resources, cost, warranty, SLA’s, maturity,
financial stability, and others to perform vendor selection for an IT Service Management Tool at NASCO
 Responsible for RFPs as part of PMO
 Vendor Monitoring and Control
 Monitored Supplier's technical activities. Verified that the supplier’s interpretation and implementation of the
requirements are consistent with the project’s interpretation
 Measured whether technical commitments were being met and technical issues were communicated and resolved in a
timely manner
 Reviewed technical information about the supplier’s products/services
 Conveyed appropriate technical information and provided guidance to suppliers
 Monitored compliance with SLAs

3. Forward Thinking … Experienced … Proven…
 Manager of Large Scale IT Initiatives
 Implementation of Sharepoint Enterprise Wide
 Statewide Student Information System
 Delta Airlines XP Transformation
 Server Virtualization Initiative
 Merchandise Tracking with Macys and USPS
 Many others….
 IT Strategy and Change Exponent
 Implementer of IT Governance Processes and Principles
 Agile Project Management
 Continuous Integration / Continuous Development
 Test Driven Development and Development Efficiency
 Co-Founder of Virtual Worker Practice at IBM

4. Forward Thinking … Experienced … Proven…
 Organizational Change Expert
 Implemented Project Management Offices and Enterprise Test Organizations at 4 different
businesses
 Macys Systems and Technology –
 Established Quality Control Organization (QCO).
 Managed establishment of Q4M (Quality for Macys IT Governance model and artifacts).
 Development Efficiency, Automation, Continuous Development / Continuous Integration (CI/CD)
 Gwinnett County Public Schools –
 Established Enterprise Test Organization (ETO).
 Created IT Service Model.
 Implemented Team Sites for several IT Business Units using Sharepoint.
 Helped establish Program Management Office (PMO)

5. Forward Thinking … Experienced … Proven…
 Organizational Change Expert

 Consultant responsible for ushering NASCO from CMMI Level 2 to Level 3 Certification
 Developed IT Service Model for NASCO and IBM Vendor relationship
 Suntrust Bank
 Established Enterprise Level Application Test Governance
 Established Agile Project Management at Suntrust using SCRUM
 Developed Distributed Test Management and Test Infrastructure for Online Banking
Group

6.  Excellent Public Speaker and Technical Writer
 Boardroom Presentations
 Contracts, SOWs, RFIs, RFPs
 IT Governance Artifacts
 People Manager
 Managed Project Teams of +60 Members
 Possesses the temperament to bring out the best in his staff
“Process is only a second-order effect. The unique people, their feelings and
qualities are more influential”
Craig Larman, Author
‘Agile and Iterative Management: A Manager’s Guide
Forward Thinking … Experienced … Proven…

7. Customer References