We once heard the saying, "Content is fire. Social media is gasoline." This analogy explains the idea that content is the main substance in any digital marketing campaign and social media channels ignite that content and help spread it. But you can¹t just post content and expect it to generate engagement and sales. You need structure and strategies behind what you create and share. Unsure what that means? Download our presentation titled "Inbound Success: Using Websites and Social Media to Maximize Leads" to learn more.
Driven Growth: Using Websites & Social Media to Maximize Leads
1. INBOUND SUCCESS
USING WEBSITES &
SOCIAL MEDIA TO
MAXIMIZE LEADS
Copyright Driven Growth 2016 1
And other valuable ideas learned from the
trenches that will take your service
business to the next level.
DrivenGrowth.com @DrivenGrowth
2. Copyright Driven Growth 2016 2
DO YOU KNOW….
• Your monthly website visits?
• Your number of monthly new contacts/leads you
generate?
• The number of conversions per month?
• The number of sales qualified leads per month?
• The number of new customers per month?
• The number of new candidates you recruited through
your website?
DrivenGrowth.com @DrivenGrowth
5. Copyright Driven Growth 2016 5
TODAY YOU NEED CONTENT
• People are getting smarter.
• Google is getting smarter.
• Technology forces transparency.
• It’s easy to reach your niche.
DrivenGrowth.com @DrivenGrowth
6. TODAY YOU MUST HAVE….
Copyright Driven Growth 2016 6
Blog, Content, White Papers, Case Studies
Use More Real-Estate
Drive Conversions
Be Mobile Friendly - Responsive
Content Management System (CMS)
Analytics
CRM Integration
Marketing Automation
DrivenGrowth.com @DrivenGrowth
10. WHY BLOG?
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• Increases overall traffic - SEO
• Educates your
customers/buyers
• Content can be shared via email
and social
• Leads to conversions and leads
DrivenGrowth.com @DrivenGrowth
11. USE THE FULL REAL ESTATE
Copyright Driven Growth 2016 11DrivenGrowth.com @DrivenGrowth
13. RESPONSIVE – MOBILE FRIENDLY
Copyright Driven Growth 2016 13
Mobile leads to more
conversions
50%+ emails are opened
on mobile devices
DrivenGrowth.com @DrivenGrowth
14. USE A CMS
Copyright Driven Growth 2016 14
CMS = Content Management System
• Easy to update content
• Blogging platform
• SEO Friendly
• Responsive Designs
DrivenGrowth.com @DrivenGrowth
16. WHAT IS INBOUND MARKETING?
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Blogging
PDF/Video Downloads
Social Media
SOURCE: insideout.com
Tradeshows
Print Materials
Calendars
DrivenGrowth.com @DrivenGrowth
17. DEFINE YOUR CUSTOMER
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Develop Personas
That Represent Your
IDEAL Customers
DrivenGrowth.com @DrivenGrowth
18. HOW TO CREATE PERSONAS
Copyright Driven Growth 2016 18
Research your current customers
Talk to your sales team
Interview your current customers
Look at data
1
2
3
4
DrivenGrowth.com @DrivenGrowth
21. Copyright Driven Growth 2016 21
MAKING THE MOST OUT OF SOCIAL MEDIA
DrivenGrowth.com @DrivenGrowth
22. WHY BE ON SOCIAL?
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• Delight Your Customers
• Keep your Brand(s) Top of
Mind
Hint: Focus on a few social
media outlets and be good at
those you focus on.
DrivenGrowth.com @DrivenGrowth
23. GET SOCIAL!
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• Create both personal and
company profiles
• Build your brand – company
and personal
• Use a Publishing Tool
• Dedicate 20- 30 mins per
week
DrivenGrowth.com @DrivenGrowth
24. WEBSITE PAGES
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• Use clear headlines
• Include Call-To-Actions (CTA)
• Use great images
• Include simple navigation
• Add gated content offers and
forms
• Include your contact
information
• Embrace white-space
DrivenGrowth.com @DrivenGrowth
25. YOU NEED A CRM
Copyright Driven Growth 2016 25
Custom Relationship Manager
Contact Information
Phone Calls
Emails
Social Media Feeds
Sales Deals
Stages of a Lead
Forecasts
Tracks every interaction with current and future
customers
Like:
DrivenGrowth.com @DrivenGrowth
26. SUMMARY
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1. Know your ideal customers
1. Leverage technology and
tools
1. Educate yourself.
1. Analyze – over and over
DrivenGrowth.com @DrivenGrowth
27. ASK YOURSELF: CAN YOU DO IN-HOUSE?
Copyright Driven Growth 2016 27DrivenGrowth.com @DrivenGrowth
We will get into each of these deeper.
Blog blog blog!
Having a B2B website without a blog is like having a car without an engine.
79% of websites with a blog have seen leads that generate into revenue – ROI.
88% of B2B marketers, and 76% of B2C marketers use content marketing. (CMI)
30% of B2B marketers, and 38% of B2C marketers say they’re effective at content marketing. (CMI)
Despite this, over 60% of marketers create at least one piece of content each day. (eMarketer)
Have you guys blogged before?
What’s a Blog? Web page with relevant content for your customers, educate them, keep them wanting more. Not to mention it’s critical for Search Engine Optimization – so you get found!
#1 driver of new qualified traffic – the more remarkable content you have out there, the more visitors you’ll get to your website. Simple as that.
When looking at what metrics matter most to content marketers, they rank sales and lead quality as the highest. SEO is much lower on their priority list.
The more you blog, the more content is on the web to be found by your Buyers. Bring them in.
But also reach out to your contacts via email and social promoting this educational content.
Always have a CTA that leads to a Landing Page - an offer where someone can convert.
Who can blog? Anyone, sales people, chefs, leadership – take time to write, and share it with the world
It’s simple. Bigger IS Better.
Full Screen Designs
So you’re blogging. Great. But what good is the blog if you don’t have Offers and forms – a way for visitors to self-identify. Track intel. Track their journey and interests.
Do you know how many visitors that come to your site are using mobile devices?
Reps we’ve been working with see over 20% of their website traffic coming from mobile.
If not mobile friendly, visitors will bounce.
Emails you send will not get opened, read, and if they click on a link to your site and can't view it on their phone, they will move on to the next email.
If you are starting out, use the tools that are free to you. GA, MailChimp, social platforms analytics, and Leadin.
But if you are ready to tie it all together and provide sales the most marketing intel and the most sales ready leads, use a marketing automation tool like HubSpot.
How many of you have actually written down and mapped out what your ideal customers look like?
Not sure what your target persona is?
Think about the question – if the ideal prospect called right now or walked through the door, who would that person be?
You can do research your existing customer base, talk to sales, interview current customers, and even use lead intelligence data to try to put this picture together.
Who else in your organization can you talk to to help?
REMEMBER THIS SLIDE FROM EARLIER?
When we buy something, we go through these stages. Think about the last time you bought something.
AWARENESS – you recognize pain, symptoms and start asking around and searching the web for high level answers.
CONSIDERATION – a buyer is actually considering solutions to their problem. Perlick vs Chill-Rite 32, Alto-Shaam vs Winston, Rep vs Rep.
DECISION – they are ready for a demo, a quote, a consultation, etc.
ACT: More and more buyers are taking to the web to research answers to their foodservice problems. They are researching products before they buy them.
FACT: More and more buyers are taking to the web to research answers to their foodservice problems. They are researching products before they buy them.
Drive quality traffic that converts.
But you MUST have REMARKABLE content to share.
Use Publishing Tools
HubSpot/ActOn
Hootsuite
Promote Content From Your Website
You’re an industry leader, right? Then lead. Educate.
Drive quality traffic that converts.
Show of hands: would it be helpful to know exactly when your dealer, or end-user, is opening your emails and clicking on your documents/links?
Would it be helpful to know when that QSR’s food & bev manager is on your site looking at ways to increase the efficiencies of their kitchens?
What if you had a way to schedule well thought out emails in a workflow to those leads you get from your factories after NAFEM or NRA? Because what happens today? You call them. You email them. No response and you’re on to the next one.