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1 | SlideSalad | Date 2018
10 THREATS TO EMPLOYEE
ENGAGEMENT AND OVERALL
SATISFACTION
2 | SlideSalad | Date 2018
K2 DEVELOPMENT SYSTEMS, INC.
WHO WE
ARE
K2 Development Systems, Inc. exists to eradicate small business
failure by educating, empowering, and equipping business owners,
entrepreneurs, and marketplace leaders with strategies, systems,
and structure guaranteed to increase employee engagement,
improve organizational satisfaction, and reduce turnover.
3 | SlideSalad | Date 2018
MEET OUR TEAM
Dr. Stephen Kalaluhi
President & Co-Founder
Christopher Diem
Co-Founder | Trainer
Manuel Najera
Master Coach
Manuel Najera is a Master Coach with 15+
years experience as a DDI-Certified SME
Master Trainer. Manuel specializes in
delivering world-class training is a way that
creates immediate transformation and
impact.
Christopher Diem holds an MA in
Organizational Leadership and is PMP
Certified. A 20+ year CWO3, Chris has
mastered the ability to breakdown complex
constructs into bite-sized, digestible bits for
any and all learners.
Dr. Stephen Kalaluhi is a Ph.D. in
Organizational Leadership and holds an
MBA with an emphasis in Leadership
Studies. He is highly skilled at creating
unique solutions that address a client’s
greatest challenges.
4 | SlideSalad | Date 2018
YOU ARE RESPONSIBLE FOR ONE
THING:
BUILDING A CULTURE OF ENGAGEMENT
AND OVERALL SATISFACTION
Anything that threatens employee engagement, organizational
satisfaction, and turnover within your company must be dealt with
immediately. Most leaders, however, either don’t recognize the internal
factors acting against their culture of growth, or don’t know how to
address them once they are identified. Regardless, not taking action is
unacceptable.
Our research found ten key drivers responsible for the creating a culture
of engagement and satisfaction within an organization. We cover each of
them here, and explain the cost associated with doing nothing.
5 | SlideSalad | Date 2018
INEFFECTIVE
DECISION
MAKING
01
BROKEN LINES
OF
COMMUNICATION
02
CULTURE OF
UNDERPERFORMER
S
03
NONEXISTENT
TRUST
04
INABILITY TO
DELEGATE
05
INDUSTRY-WIDE THREATS TO
INCREASING EMPLOYEE ENGAGEMENT
6 | SlideSalad | Date 2018
UNRESOLVED
CONFLICT
06
UNINSPIRED
WORKFORCE
07
WEAK TEAM
CULTURE
08
LACK OF
ACCOUNTABILIT
Y
09
INSECURE
LEADERS
10
INDUSTRY-WIDE THREATS TO
INCREASING EMPLOYEE ENGAGEMENT
7 | SlideSalad | Date 2018
INEFFECTIVE
DECISION-
MAKING
Leaders who are fearful of making decisions are threats to
your success. Not only do they become dependent upon your
approval, they become impotent in their organizational roles.
Their fear creates an unhealthy reliance on you for even the
most mundane operating decisions.
PRODUCTIVITY COST
Waiting for your approval bogs down the process
and lowers the productivity of those downstream.
EFFICIENCY COST
Time is wasted throughout a process when leaders
are incapable of making decisions.
PROFITABILITY COST
An inability to make decisions eats away at your
productivity, and creates unnecessary time wasted.
8 | SlideSalad | Date 2018
BROKEN LINES
OF
COMMUNICATIO
NNothing threatens your success more than broken
communication. You make company impacting decisions
daily, and you expect those decisions to be implemented and
acted upon. There is no quicker path to a broken organization
than through broken communication.
PRODUCTIVITY COST
An inability to communicate stops all action items
from being implemented, and creates undue stress.
EFFICIENCY COST
Having to repeat yourself daily produces unnecessary
waste across all levels of your company.
PROFITABILITY COST
The costs here are subtle, but can be found in the
form of missed opportunities and a lack of trust.
9 | SlideSalad | Date 2018
CULTURE OF
UNDERPERFORME
RS
When it comes to culture, what you ignore becomes the
accepted norm. Failing to address a culture of
underperformers creates a subpar standard that ultimately
produces an environment where doing just enough to get by
rules the day.
PRODUCTIVITY COST
Little, if any, additional effort exerted reduces your
ability to exceed goals.
EFFICIENCY COST
Your teams learn how to do just enough to get by;
Do what it takes to not get fired.
PROFITABILITY COST
No business can survive within a culture of
underperformers; Profits are non-existent.
10 | SlideSalad | Date 2018
NONEXISTENT
TRUST
Perhaps the most impactful driver affecting your organization,
a lack of trust has disastrous effects on your organization’s
profitability. Whether you don’t trust them, or they don’t trust
you, staying profitable is nearly impossible when your teams
don’t operate in trust.
PRODUCTIVITY COST
Constant questioning, unnecessary chipping of teeth,
and misunderstandings decrease productivity.
EFFICIENCY COST
Teams are constantly wasting time protecting
themselves from what may or may not happen.
PROFITABILITY COST
Without trust, your every action and word is
dissected for ulterior motives slowing the process.
11 | SlideSalad | Date 2018
INABILITY TO
DELEGATE
As good as you are, if you’re the only one you trust to do
something, your company will fail. As good as your team is, if
they don’t trust others to get work done, your company will
fail. An inability to delegate handicaps your profitability and
limits growth to just your ability to get work done.
PRODUCTIVITY COST
Limited to just you, or just your team. Productivity
suffers due to unnecessary bottlenecks.
EFFICIENCY COST
Teams sitting idle waiting for you to do what needs
to be done. Paying teams to twiddle their thumbs.
PROFITABILITY COST
Reduced exponentially due to opportunity costs
associated with not spreading out work.
12 | SlideSalad | Date 2018
UNRESOLVED
CONFLICT
Unresolved conflict, if left to fester and grow, will eventually
blow up in your face. This typically occurs at the least
opportune time, and usually destroys an organization from the
inside out. Frustration, stress, and overwhelm are the norm
when conflict is left unresolved.
PRODUCTIVITY COST
You don’t want to work with your team, and your
team doesn’t want to work with you.
EFFICIENCY COST
Team members going out of their way to avoid
speaking or working with you and each other.
PROFITABILITY COST
Limited by an inability to overcome differences;
pettiness creates a culture of fear.
13 | SlideSalad | Date 2018
UNINSPIRED
WORKFORCE
An unengaged workforce will slowly eat away at your
organization’s profits. When uninspired and unmotivated, your
team not only comes to work not caring, they have no
ownership and could not care less about the results they
produce or the outcome of their effort.
PRODUCTIVITY COST
There is no desire or willingness to go above or
beyond; Teams do as little as possible to get by.
EFFICIENCY COST
Creates a culture of waste. Wasted time, wasted
effort, wasted potential.
PROFITABILITY COST
Will eventually lead to you shuttering your doors.
Cannot survive with an uninspired workforce.
14 | SlideSalad | Date 2018
WEAK TEAM
CULTURE
With no organizational culture established, teams are left to
fend for themselves, making up their own rules along the way.
No standardization or expectations creates an environment
where every one is out only for themselves. A lack of purpose
scatters team members.
PRODUCTIVITY COST
Never fully tapped into due to a lack of established
guidelines and organizational expectations.
EFFICIENCY COST
Time wasted trying to determine what is and is not
accepted or expected from team members.
PROFITABILITY COST
Without a true game plan to follow, profits suffer as
teams struggle to make up and learn the rules.
15 | SlideSalad | Date 2018
LACK OF
ACCOUNTABILITY
With no accountability within your organization, there is no
ownership or responsibility taken for shortcomings, errors, or
missed goals. Passing the buck, blaming others, and pointing
out the flaws of team members is the norm. Team members
focus on protecting themselves, rather than on profits.
PRODUCTIVITY COST
A lack of ownership prevents problems and issues
from being resolved in a timely manner.
EFFICIENCY COST
Time is wasted trying to determine whom to blame,
rather than on fixing the problem at hand.
PROFITABILITY COST
Team members who don’t own a process don’t care
if it succeeds or fails.
16 | SlideSalad | Date 2018
INSECURE
LEADERS
Insecure leaders are the most dangerous internal threats to
your organization’s profitability. Their own shortcomings will
thwart any progress or growth you create. Their insecurities
will manifest in how they interact with their subordinates.
Momentum will be stopped due to their limitations.
PRODUCTIVITY COST
Fear will prevent insecure leaders from taking
calculated risks; no growth, no momentum created.
EFFICIENCY COST
Constant need to reassure insecure leaders slows
down your processes.
PROFITABILITY COST
Effects the overall growth of your organization;
cannot grow if your leaders aren’t willing to grow.
17 | SlideSalad | Date 2018
WHAT CAN YOU DO TO INCREASE
EMPLOYEE ENGAGEMENT AND OVERALL
SATISFACTION?
ENHANCE SKILL SETS
Building a culture of increase is the direct result of you
and your team mastering the skills necessary to succeed
in business.
STRENGTHEN MINDSETS
Mastering the skills needed to build a great
organizational culture is worthless without conquering
limiting belief systems.
IMPROVE BEHAVIORS
To get the results you desire, the behaviors that create
those results must become your driving force.
In short, there is a direct correlation between how strong your organizational culture is, and how strong your leaders
are. Leaders who master the skill sets, mindsets, and behaviors necessary to build a successful organization will
undoubtedly produce the engagement and satisfaction you fight so hard to create and protect.
18 | SlideSalad | Date 2018
HOW WE HELP YOU
We train your executive leadership
team, senior leadership team,
managers, supervisors, team
leads, and high potential leaders.
We bring our proven and time-
tested Professional Growth and
Leadership Development
programs and materials to you.
We train and equip your leaders to
increase engagement in as little as
two days. We work with your
schedule to ensure it works for you.
ALL LEVELS ULTRA-
CONVENIENT
FLEXIBLE
SCHEDULING

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The Top 10 Threats to Employee Engagement and Overall Satisfaction

  • 1. 1 | SlideSalad | Date 2018 10 THREATS TO EMPLOYEE ENGAGEMENT AND OVERALL SATISFACTION
  • 2. 2 | SlideSalad | Date 2018 K2 DEVELOPMENT SYSTEMS, INC. WHO WE ARE K2 Development Systems, Inc. exists to eradicate small business failure by educating, empowering, and equipping business owners, entrepreneurs, and marketplace leaders with strategies, systems, and structure guaranteed to increase employee engagement, improve organizational satisfaction, and reduce turnover.
  • 3. 3 | SlideSalad | Date 2018 MEET OUR TEAM Dr. Stephen Kalaluhi President & Co-Founder Christopher Diem Co-Founder | Trainer Manuel Najera Master Coach Manuel Najera is a Master Coach with 15+ years experience as a DDI-Certified SME Master Trainer. Manuel specializes in delivering world-class training is a way that creates immediate transformation and impact. Christopher Diem holds an MA in Organizational Leadership and is PMP Certified. A 20+ year CWO3, Chris has mastered the ability to breakdown complex constructs into bite-sized, digestible bits for any and all learners. Dr. Stephen Kalaluhi is a Ph.D. in Organizational Leadership and holds an MBA with an emphasis in Leadership Studies. He is highly skilled at creating unique solutions that address a client’s greatest challenges.
  • 4. 4 | SlideSalad | Date 2018 YOU ARE RESPONSIBLE FOR ONE THING: BUILDING A CULTURE OF ENGAGEMENT AND OVERALL SATISFACTION Anything that threatens employee engagement, organizational satisfaction, and turnover within your company must be dealt with immediately. Most leaders, however, either don’t recognize the internal factors acting against their culture of growth, or don’t know how to address them once they are identified. Regardless, not taking action is unacceptable. Our research found ten key drivers responsible for the creating a culture of engagement and satisfaction within an organization. We cover each of them here, and explain the cost associated with doing nothing.
  • 5. 5 | SlideSalad | Date 2018 INEFFECTIVE DECISION MAKING 01 BROKEN LINES OF COMMUNICATION 02 CULTURE OF UNDERPERFORMER S 03 NONEXISTENT TRUST 04 INABILITY TO DELEGATE 05 INDUSTRY-WIDE THREATS TO INCREASING EMPLOYEE ENGAGEMENT
  • 6. 6 | SlideSalad | Date 2018 UNRESOLVED CONFLICT 06 UNINSPIRED WORKFORCE 07 WEAK TEAM CULTURE 08 LACK OF ACCOUNTABILIT Y 09 INSECURE LEADERS 10 INDUSTRY-WIDE THREATS TO INCREASING EMPLOYEE ENGAGEMENT
  • 7. 7 | SlideSalad | Date 2018 INEFFECTIVE DECISION- MAKING Leaders who are fearful of making decisions are threats to your success. Not only do they become dependent upon your approval, they become impotent in their organizational roles. Their fear creates an unhealthy reliance on you for even the most mundane operating decisions. PRODUCTIVITY COST Waiting for your approval bogs down the process and lowers the productivity of those downstream. EFFICIENCY COST Time is wasted throughout a process when leaders are incapable of making decisions. PROFITABILITY COST An inability to make decisions eats away at your productivity, and creates unnecessary time wasted.
  • 8. 8 | SlideSalad | Date 2018 BROKEN LINES OF COMMUNICATIO NNothing threatens your success more than broken communication. You make company impacting decisions daily, and you expect those decisions to be implemented and acted upon. There is no quicker path to a broken organization than through broken communication. PRODUCTIVITY COST An inability to communicate stops all action items from being implemented, and creates undue stress. EFFICIENCY COST Having to repeat yourself daily produces unnecessary waste across all levels of your company. PROFITABILITY COST The costs here are subtle, but can be found in the form of missed opportunities and a lack of trust.
  • 9. 9 | SlideSalad | Date 2018 CULTURE OF UNDERPERFORME RS When it comes to culture, what you ignore becomes the accepted norm. Failing to address a culture of underperformers creates a subpar standard that ultimately produces an environment where doing just enough to get by rules the day. PRODUCTIVITY COST Little, if any, additional effort exerted reduces your ability to exceed goals. EFFICIENCY COST Your teams learn how to do just enough to get by; Do what it takes to not get fired. PROFITABILITY COST No business can survive within a culture of underperformers; Profits are non-existent.
  • 10. 10 | SlideSalad | Date 2018 NONEXISTENT TRUST Perhaps the most impactful driver affecting your organization, a lack of trust has disastrous effects on your organization’s profitability. Whether you don’t trust them, or they don’t trust you, staying profitable is nearly impossible when your teams don’t operate in trust. PRODUCTIVITY COST Constant questioning, unnecessary chipping of teeth, and misunderstandings decrease productivity. EFFICIENCY COST Teams are constantly wasting time protecting themselves from what may or may not happen. PROFITABILITY COST Without trust, your every action and word is dissected for ulterior motives slowing the process.
  • 11. 11 | SlideSalad | Date 2018 INABILITY TO DELEGATE As good as you are, if you’re the only one you trust to do something, your company will fail. As good as your team is, if they don’t trust others to get work done, your company will fail. An inability to delegate handicaps your profitability and limits growth to just your ability to get work done. PRODUCTIVITY COST Limited to just you, or just your team. Productivity suffers due to unnecessary bottlenecks. EFFICIENCY COST Teams sitting idle waiting for you to do what needs to be done. Paying teams to twiddle their thumbs. PROFITABILITY COST Reduced exponentially due to opportunity costs associated with not spreading out work.
  • 12. 12 | SlideSalad | Date 2018 UNRESOLVED CONFLICT Unresolved conflict, if left to fester and grow, will eventually blow up in your face. This typically occurs at the least opportune time, and usually destroys an organization from the inside out. Frustration, stress, and overwhelm are the norm when conflict is left unresolved. PRODUCTIVITY COST You don’t want to work with your team, and your team doesn’t want to work with you. EFFICIENCY COST Team members going out of their way to avoid speaking or working with you and each other. PROFITABILITY COST Limited by an inability to overcome differences; pettiness creates a culture of fear.
  • 13. 13 | SlideSalad | Date 2018 UNINSPIRED WORKFORCE An unengaged workforce will slowly eat away at your organization’s profits. When uninspired and unmotivated, your team not only comes to work not caring, they have no ownership and could not care less about the results they produce or the outcome of their effort. PRODUCTIVITY COST There is no desire or willingness to go above or beyond; Teams do as little as possible to get by. EFFICIENCY COST Creates a culture of waste. Wasted time, wasted effort, wasted potential. PROFITABILITY COST Will eventually lead to you shuttering your doors. Cannot survive with an uninspired workforce.
  • 14. 14 | SlideSalad | Date 2018 WEAK TEAM CULTURE With no organizational culture established, teams are left to fend for themselves, making up their own rules along the way. No standardization or expectations creates an environment where every one is out only for themselves. A lack of purpose scatters team members. PRODUCTIVITY COST Never fully tapped into due to a lack of established guidelines and organizational expectations. EFFICIENCY COST Time wasted trying to determine what is and is not accepted or expected from team members. PROFITABILITY COST Without a true game plan to follow, profits suffer as teams struggle to make up and learn the rules.
  • 15. 15 | SlideSalad | Date 2018 LACK OF ACCOUNTABILITY With no accountability within your organization, there is no ownership or responsibility taken for shortcomings, errors, or missed goals. Passing the buck, blaming others, and pointing out the flaws of team members is the norm. Team members focus on protecting themselves, rather than on profits. PRODUCTIVITY COST A lack of ownership prevents problems and issues from being resolved in a timely manner. EFFICIENCY COST Time is wasted trying to determine whom to blame, rather than on fixing the problem at hand. PROFITABILITY COST Team members who don’t own a process don’t care if it succeeds or fails.
  • 16. 16 | SlideSalad | Date 2018 INSECURE LEADERS Insecure leaders are the most dangerous internal threats to your organization’s profitability. Their own shortcomings will thwart any progress or growth you create. Their insecurities will manifest in how they interact with their subordinates. Momentum will be stopped due to their limitations. PRODUCTIVITY COST Fear will prevent insecure leaders from taking calculated risks; no growth, no momentum created. EFFICIENCY COST Constant need to reassure insecure leaders slows down your processes. PROFITABILITY COST Effects the overall growth of your organization; cannot grow if your leaders aren’t willing to grow.
  • 17. 17 | SlideSalad | Date 2018 WHAT CAN YOU DO TO INCREASE EMPLOYEE ENGAGEMENT AND OVERALL SATISFACTION? ENHANCE SKILL SETS Building a culture of increase is the direct result of you and your team mastering the skills necessary to succeed in business. STRENGTHEN MINDSETS Mastering the skills needed to build a great organizational culture is worthless without conquering limiting belief systems. IMPROVE BEHAVIORS To get the results you desire, the behaviors that create those results must become your driving force. In short, there is a direct correlation between how strong your organizational culture is, and how strong your leaders are. Leaders who master the skill sets, mindsets, and behaviors necessary to build a successful organization will undoubtedly produce the engagement and satisfaction you fight so hard to create and protect.
  • 18. 18 | SlideSalad | Date 2018 HOW WE HELP YOU We train your executive leadership team, senior leadership team, managers, supervisors, team leads, and high potential leaders. We bring our proven and time- tested Professional Growth and Leadership Development programs and materials to you. We train and equip your leaders to increase engagement in as little as two days. We work with your schedule to ensure it works for you. ALL LEVELS ULTRA- CONVENIENT FLEXIBLE SCHEDULING