Dr. Craig T. Follins and the WEDD team at Cuyahoga Community College share highlights of student-focused activities in this 2009 Annual Report.

1. ANNUAL REPORT – Fiscal Year 2009 July 1, 2008 - June 30, 2009
WORKFORCE SOLUTIONS
The Leader inWorkforce Development

2. From the
Executive Vice President
Someone once said to a friend, “May you live in interesting times.” Today that seems
very prophetic as we look around at the economic and workforce issues that engulf our daily
lives. In the face of a new reality and a changing economy, we are all being challenged to find
ways to retrain, reengage and reenter. Reinventing oneself has become more than a passing
slogan; it has become a way of life.
This document is a collective reflection of the programs, processes, people and outcomes
of a year filled with both challenge and change. We have attempted to inform and inspire as
we bring to you positive outcomes and excellent stewardship of the resources entrusted to
us. To be sure, it has been a year that we have seen massive unemployment, but we have also
witnessed passion and persistence. We have marveled at the resiliency of students who came
to us without much hope and left with a new vision. As a team, we have had to pull together
to find creative ways to maintain a view which suggests that everything and anything is
possible. This collective resolve was exhibited in the collaborative work of internal and
external stakeholders, attempting to make a difference each and every day.
We ask that you look through this compilation not simply as numbers and facts on a page,
but imagine a student being transformed by becoming a police officer, firefighter, state tested
nursing assistant, machinist, or by obtaining a GED after being out of school for twenty-five
years. It has always been our philosophy to see the students for what they can become as
opposed to what they may be now. It is our desire to assist students in finding ways to live
their best lives now and to be all that they can be.
We say thanks to the students that we have had the pleasure to serve this past year.
We also add our thanks to the parents, employers, friends, children, barbers, dog sitters,
beauticians, bus drivers and others who enabled our students to continue their educational
journey. It truly takes a village to train and educate an individual. We also thank our students
for choosing Tri-C as their workforce training provider and recognizing that while there are
many providers, there is only one Tri-C. In addition, we thank the college leadership and
board of trustees for their continued support of our programs and services.
Indeed, these are interesting times for all of us, but in this time, we are all discovering the
collective good we can do, and what a great difference it can make. I know that I speak for
the hundreds of employees in the WEDD family and our students when I take note to say how
proud we are to be part of a process that is changing so many lives. It is truly our pleasure to
share this annual report with you.
Sincerely,
Dr. Craig Follins
Executive Vice President,Workforce and Economic Development
®
2

3. WORKFORCE TODAY
In today’s stormy work environment, careers and jobs are anything but
stable. Global competition and advancing technologies have led to the
emergence of new industries and the decline of others. Industries that once
seemed to hold the promise of expansion and growth are disappearing,
while others that were not even on the horizon a decade ago are taking their
place.
As existing jobs are adjusted to meet shifting skill and knowledge
requirements and new jobs are created to meet demands in emerging
industries, a skills gap between worker qualifications and job requirements
has developed. In this environment, community colleges and workforce
development have taken on a critical role.
Working closely with community and industry leaders, Cuyahoga
Community College and Workforce Solutions are continually evaluating
workforce needs and promptly developing new programs or modifying
existing programs to prepare students for today’s jobs. Workforce Solutions
offers fast-track programs to produce qualified workers in Northeast Ohio’s
high-growth industries of healthcare and advanced manufacturing. In
addition, students receive hands-on training on the latest industry-standard
equipment to ensure a seamless transition into the workforce.
Businesses look to Tri-C and Workforce Solutions to provide them with the
skilled workers necessary to compete in today’s global market. And, it is our
continued commitment to Northeast Ohio to fill this role in the community.
NEW FOR 2010
PROGRAMS
Alternative Energy Installation Certificate
EMERGING TECHNOLOGY AND ENERGY CENTER
Targeted for completion in fall 2011, the Emerging Technology and
Energy Center is designed to provide a center of excellence for credit
and certificate training. With 50,000 plus square feet of space, the
Center will house certificate programs for public safety, construction
pre-apprentices, alternative energy technicians and organizations
seeking professional development in sustainability. In addition, the
Center will integrate Workforce and Economic Development (WEDD)
and Metro programs in engineering and health care, allowing for
seamless career transitions for students.
The new Center will also be built with special environmental
considerations, including natural processes to manage storm
water run-off, green roof technology and environmentally friendly
performance in sustainable site development, water savings, energy
efficiency, materials selection and indoor environmental quality.
3
TABLE of CONTENTS
From the Executive Vice President.......................2
Workforce Today....................................................3
New for 2010.........................................................3
Workforce Overview ..............................................6
Funding / Grants...................................................7
Advanced Manufacturing and Engineering.........8
Regional Transportation Institute ........................8
Center for Health Industry Solutions ...................9
Center for Career Pathway Development ............9
Law Enforcement Division..................................10
Firefighter and EMS Training ..............................10
Construction Apprenticeship Programs............ 11
Alternative Energy and Sustainable Training ... 11

4. WORKFORCE SOLUTIONS | ANNUAL REPORT | JULY 1, 2008 - JUNE 30, 20094
U.S. Senator Sherrod Brown visits UTC
Workforce Development in our Community
UTC Grows a Garden Manufacturing Center Re-Dedicated
Senator Brown visited the Unified Technologies Center on April
13, 2009 to discuss workforce development legislation that
would provide training for high-tech jobs in NEO.
Workforce Solutions works actively in the community to
give back.
In May 2009 Workforce Solutions employees collaborated
on an Herb Garden in the parking lot of the UTC.
On November 19, 2008 The Advanced Manufacturing Center
at the UTC had an official rededication and opening.

5. WORKFORCE SOLUTIONS | ANNUAL REPORT | JULY 1, 2008 - JUNE 30, 2009 5
GRADUATIONS
GED graduation was held at Eastern Campus June 18, 2009.
Thirty percent of GED earners went to higher education.
Private Security students prepare for graduation from
their academy.
Firefighter Academy students gather in preparation for
their graduation.
On June 12, 2009 Tri-C’s Police Academy graduated
27 students, all with commission.
Truck Driving
Academy Opens
Dr. Thornton and officials from
the City of Euclid celebrate the
grand opening of the new Truck
Driving Academy (TDA) located at
the Heritage Business Center in
Euclid, OH. During FY 2009, the
TDA graduated 82 students.
Workforce’s
Manufacturing Program
wins Impact Award
Team NEO presented their 2009
Economic Development Impact
Award to Tri-C’s Manufacturing
Division for it’s new Bioscience
Manufacturing Program.

6. DIVISION
WORKFORCE SOLUTIONS OVERVIEW
WORKFORCE SOLUTIONS | ANNUAL REPORT | JULY 1, 2008 - JUNE 30, 20096
Advanced Manufacturing
and Engineering
911
Regional
Transportation
Institute
82
Center for Health
Industry Solutions
1,006
Center for
Career Pathway
Development
1,333
Law Enforcement
2,245
Firefighter and
EMS Training
1,475
Construction
Apprenticeships
3,389
TOTAL STUDENT ENROLLMENT BY DIVISION
STUDENT ENROLLMENT BY DIVISION
Non-Contract Contract Total
Advanced Manufacturing and Engineering 630 281 911
Regional Transportation Institute 82 82
Center for Health Industry Solutions 907 99 1006
Center for Career Pathway Development 1333 1333
Law Enforcement 2007 238 2245
Firefighter and EMS Training 1347 128 1475
Construction Apprenticeships 3389 3389
GED (passed GED Exam) 356 356
Advanced
Manufacturing
and Engineering
Regional
Transportation
Institute
Center for
Health Industry
Solutions
Center for
Career Pathway
Development
Law Enforcement Firefighter and
EMS Training
Construction
Apprenticeships
3500
3000
2500
2000
1500
1000
500
0
630
Non-Contract Contract
281
82
907
99
1333
2007
238
1347
128
3389
NUMBEROFSTUDENTS
WORKFORCE SOLUTIONS
FY09 AUXILIARIES
(Self Supporting)
Revenue $7,612,274
Expense $6,394,440
Net Operating $1,217,834
TOTAL NUMBER OF STUDENTS
SERVED BY WORKFORCE
SOLUTIONS:
13,910

7. MAJOR INITIATIVES SUPPORTED BY EXTERNAL FUNDING
WORKFORCE SOLUTIONS | ANNUAL REPORT | JULY 1, 2008 - JUNE 30, 2009 7
Adult Basic Literacy Education (ABLE)
improve their basic skills, obtain a GED or improve
their English language skills thereby helping them
build successful and productive lives by becoming
more effective workers, parents and citizens.
Funded by:
Automotive Manufacturing Technical
Education Collaborative
A multi-college, multi-state collaborative to improve
the ongoing preparation of highly skilled technicians
and manufacturing engineers for successful work in
automotive manufacturing.
Funded by:
Breaking Through
National initiative to help underserved adults
acquire occupational training that results in viable
career paths and livable wage jobs.
Funded by:
Residential Building Training
A statewide initiative to develop and deliver turnkey
curriculum to be used by training teams throughout
the State of Ohio. The purpose is to provide a
series of training courses to builders, contractors,
raters, building officials and architects on high
performance buildings and green and sustainable
building practices.
Funded by:
Bioscience Workforce Training and
Assessment Center
First of its kind in the state of Ohio, the Center
focuses on preparing workers for careers in the
bioscience industry.
Funded by:
Commercial Motor Vehicle Operator
Training Program
to economically disadvantaged participants to
prepare them for an Ohio Commercial Driver’s
Funded by:
Pathways Out Of Poverty Through
Green Jobs
adult learners to education, jobs and careers
in green job industries.
Funded by:
Development Initiative
Manufacturing Access Growth and
Innovation
Machining Technology and Industrial Maintenance
to help them upgrade their skills, acquire knowledge
for new careers, attain occupational advancement,
or gain a position in a new field as well as to ensure
a well-trained and knowledgeable workforce for the
manufacturing industry in the region.
Funded by:

8. ADVANCED MANUFACTURING AND ENGINEERING
REGIONAL TRANSPORTATION INSTITUTE
The Advanced Manufacturing and
Engineering programs have been developed
in conjunction with local companies and
industry leaders to ensure that graduates
receive the most up-to-date and relevant
skills training for today’s jobs.
In addition, participants train on the
latest industry equipment in the more
The Regional Transportation Institute
operates within an industrial environment,
using industry-standard equipment and
supply chain management tools to create
a real-world training experience for
participants.
With the input of industry professionals,
the Institute offers licensed programs that
through classroom instruction and hands-
WORKFORCE SOLUTIONS | ANNUAL REPORT | JULY 1, 2008 - JUNE 30, 20098
than 12,000 square feet facility at the
credit, certificate and customized training
programs prepare graduates for immediate
placement and career advancement in
the growing advanced manufacturing and
engineering industry in Northeast Ohio.
on training prepare graduates for a smooth
transition into the transportation, logistics
and distribution industries. Truck driving
students receive individualized attention,
as they train in trucks that have been
designed to enhance safety and learning.
In addition, to satisfy the community need,
remedial driver training is offered for those
receiving points on their driver’s licenses.
Program areas include:
Control (CNC)
Program areas include:
900
800
700
600
500
400
300
200
100
0
Manufacturing
Readiness
Industrial
Maintenance
AutoCAD/
Solidworks
CNC
Technology
Certificate
Program
Quality
Assurance
Industrial
Welding
Precision
Machining
Technology
Program
Bioscience Contract
Training
(16 Courses)
83
448
39
386
3
103
225
37
863
60
50
40
30
20
10
0
Truck Driving Academy Remedial Driver Training U.S. Customs Broker Training
59
9
14
Totals may reflect duplicated enrollment.
Totals may reflect duplicated enrollment.

9. 8
CENTER FOR HEALTH INDUSTRY SOLUTIONS
CENTER FOR CAREER PATHWAY DEVELOPMENT
offers a range of high quality courses,
certifications and continuing professional
education seminars to meet the needs
of those seeking entry-level positions in
healthcare, those in need of continuing
education to maintain licensure and those
looking to advance in the field through
professional certifications.
Development works with community
members and fast-track training
graduates to prepare them – through GED
preparation, literacy training, resume
writing and career planning – to enter or
advance in the workforce.
9
9WORKFORCE SOLUTIONS | ANNUAL REPORT | JULY 1, 2008 - JUNE 30, 2009
The Center aims to guide participants
on their path from literacy to fast-track
programs to credit programs and eventually
to a career. To do so, the Center actively
reaches out to the community to recruit
participants for Workforce Solutions
programs and connects program graduates
with employers looking to hire.
Course content and goals are developed
in response to the hiring requirements of
Northeast Ohio healthcare organizations
and employers. The Center also offers
customized training programs for
healthcare organizations and their
employees.
Program areas include:
(STNA)
Services include:
Training
400
350
300
250
200
150
100
50
0
Dental
Auxiliary
Programs
Exam
Review
and Prep
Courses
Medical
Billing and
Coding
Program
Coding
Seminars
Medical
Front Office
Program
Dental
Front Office
Program
Patient
Access
Specialist
(PAS)
Program
State Tested
Nursing
Assistant
(STNA)
Program
Optical
Courses
Contracted
Training
(18)
Courses
308
77
25
49
90
64
334
395
30
167
GED ExamLiteracy Courses Career Readiness
Training
1200
1000
800
600
400
200
0
1057
617
276
Totals may reflect duplicated enrollment.
Totals may reflect duplicated enrollment.

10. LAW ENFORCEMENT DIVISION
FIREFIGHTER AND EMS TRAINING
of four basic academies, as well as
advanced law enforcement and motorcycle
training. The state certified basic
academies, led by experienced instructors,
prepare participants through classroom
and real-life scenario training for careers in
the law enforcement fields.
The Firefighter and EMS Training
programs are designed for those just
beginning their careers, as well as for those
looking to enhance their existing knowledge
and skill level in the fire protection and
EMS fields through advanced training.
The Firefighter Academy, the largest of its
kind in Northeast Ohio, prepares graduates
for entry-level positions in the professional
WORKFORCE SOLUTIONS | ANNUAL REPORT | JULY 1, 2008 - JUNE 30, 200910
For those with existing employment
in the law enforcement fields, advanced
training is available in areas that include
investigation, patrol, communication and
training updates. Basic and experienced
motorcycle courses are also offered to
reduce motorcycle accidents and related
injuries.
fire services through instruction, testing
and practical field training. Those who
complete the Academy earn 10 credits
toward an associate of applied science
degree in fire technology. Offerings in
advanced fire and EMS include a range of
topics from emergency driving and rope
rescue to basic life support and refresher
courses.
Program areas include:
Program areas include:
1400
1200
1000
800
600
400
200
0
Bailiff Academy Police AcademyLaw
Enforcement
Advanced
Courses
Motorcycle
Program
Private Security
Academy
Contract
Training
(15 Courses)
777
1244
84
559
14 27
1400
1200
1000
800
600
400
200
0
Firefighter Academy Advanced Firefighter
Training
EMS Training Contracted Courses
(10 Courses)
353
1296
265
156
Totals may reflect duplicated enrollment.
Totals may reflect duplicated enrollment.

11. CONSTRUCTION APPRENTICESHIP PROGRAMS
ALTERNATIVE ENERGY AND SUSTAINABLE TRAINING
The Construction Apprenticeship Training
programs are conducted in conjunction with
of each respective trade. Apprenticeships,
which generally take three to five years to
complete, are the foundation for a career in a
construction trade.
To advance sustainability efforts, Tri-C
offers a variety of alternative energy and
sustainability training opportunities. These
programs include building construction,
deconstruction, utility wind technicians and
11WORKFORCE SOLUTIONS | ANNUAL REPORT | JULY 1, 2008 - JUNE 30, 2009
national skill standards set by each
trade, promote professionalism and
facilitate recruitment. After completing an
apprenticeship, many students go on to
earn two-year degrees in applied sciences.
Program areas include:
Training
Training
2500
2000
1500
1000
500
0
Bricklayers Cement
Masons
(CMASON)
Electrical
- Warren
(ELC550)
Laborers
310
(LABORS)
State
Highway
Laborers
(OHLABORS)
Operating
Engineers
(OOPENG)
Painters
DC 6
(PNTRAT)
Canton
Electrical
(ELCCTN)
Carpenters -
Richfield
(CRPNTR)
Carpenters -
Columbus
(SCITCA)
Electrical -
Cleveland
(ELECTRN)
Iron Workers -
Cleveland
(IRONWR)
Iron
Workers -
Youngstown
(IWL207)
Iron
Workers -
Canton
(IWL550)
Plaster/
Cement
Masons
(PLASCE)
709
84 64
297
1317
664
459
320
2216
1637
540
729
351
517
40
600
500
400
300
200
100
0
Basics of
Sustainable
Construction
LEED Workshops LEED Accreditation
- Exam Prep
Basics of
Sustainable
Maintenance
Sustainable Interior
Design
Photo Voltaic
Systems Overview
Interpreting Green
Bid Specifics
NABCEP Entry
Level Certificate
Pathways to
Green Jobs
Contract Training
(2 Courses)
15 8
26
118
3
27
5
48
30
590
which provides training for dislocated
and basic sustainability courses are
available as well.
Totals may reflect duplicated enrollment.
Totals may reflect duplicated enrollment.
Program areas include:
Installation
Turbine Technician
Sustainable
Construction
Compliance

12. WORKFORCE AND ECONOMIC DEVELOPMENT DIVISION
2415 Woodland Avenue | Cleveland, OH 44115 | 216-987-3075
www.TrainingOurWorkforce.com
®
CAMPUS ADDRESSES
Unified Technologies Center
2415 Woodland Ave.
Cleveland, OH 44115
Corporate College East
4400 Richmond Rd.
Warrensville Hts., OH 44128
Metropolitan Campus
2900 Community College Ave.
Cleveland, OH 44115
Eastern Campus
4250 Richmond Rd.
Highland Hills, OH 44122
Western Campus
11000 Pleasant Valley Rd.
Parma, OH 44130
Corporate College West
25425 Center Ridge Rd.
Westlake, OH 44145
District Administrative Services
700 Carnegie Ave.
Cleveland, OH 44115
CUYAHOGA COMMUNITY COLLEGE
Jerry Sue Thornton, Ph.D.
President
Craig T. Follins, Ph.D.
Executive Vice President, Workforce and Economic Development
Craig Foltin, CPA, Ph.D.
Executive Vice President, Administrative Finance and Business Services
Jacquelyn A. Joseph-Silverstein, Ph.D.
Executive Vice President, Academic and Student Affairs
Dr. Linda Simmons, Ph.D.
Campus President, Corporate College
Belinda Miles, Ed.D.
Campus President/College Vice President, Eastern Campus
Patricia Rowell, Ph.D.
Campus President/College Vice President, Western Campus
Michael Schoop, Ph.D.
Campus President/College Vice President, Metropolitan Campus
THE BOARD OF TRUSTEES
David W. Whitehead
Chairman
K. Michael Benz
Vice Chairman
Jay Coury
Carmen E. DeHaan
Nadine H. Feighan
Daniel A. Marcus
Bruce D. Murphy
Patricia D. Kennedy-Scott
Dave Reines
MISSION
To provide high quality, accessible
and affordable educational
opportunities and services –
including university transfer,
technical and lifelong learning
programs – that promote
individual development and
improve the overall quality of life
in a multicultural community.
VISION
Cuyahoga Community College
will be recognized as an exemplary
teaching and learning community
that fosters service and student
success. The College will be a
valued resource and leader
in academic quality, cultural
enrichment, and economic
development characterized
by continuous improvement,
innovation, and community
responsiveness.
VALUES
To successfully fulfill the mission
and vision, Cuyahoga Community
College is consciously committed
to diversity, integrity, academic
excellence, and achievement of
individual and institutional goals.
We are dedicated to building trust,
respect, and confidence among
our colleagues, students, and the
community.