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Newsdesk spring-2011

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Newsdesk spring-2011

  1. 1. newsdeskThe newsletter of the Birmingham, Hereford& Worcester and Wolverhampton Branches CMI IBC Joint Education failures “damage economic performance” - according to new CMI report Family Day Spring 2011 autumn 2009 2011 • Campus CMI Launched • Inside the Minds of Top • Maclaren Lecture - Perween Warsi Achievers • Young Workers ROIOld? • Maximising for • Backing Manager Of The Year • CMI Young Britain • Black Country Adviser is the best • Business Transformation • Chartered Manager Update
  2. 2. newsdesk The 3 Chairs…Faye Field, Gerwyn Jones and Eric Hogg (inset: Treasurer, John Wells) Young people often need training in basic skills when they enter the world of workEducation failures “damage economicCMI IBC Joint Family Dayperformance” Shropshire, Telford TF8 7JPIronbridge Gorge Museum,Stark warning from managers as Campus CMI aims to break the cycleSaturday 11th July 2009Almost three quarterseach Summer is growing inOur family day out (69%) of employers believe At 11.30, some forty people, attended the meeting in Some 82% of managers agree that giving youngthat failures in the education system are damagingpopularity and this year at Ironbridge was no exception. the Glass Classroom – a need at venueshould be the people the skills they fabulous work – to receive anthe UK’s economic performance,and efficient eventsWe negotiated with the friendly with 73% believing update from for the education system.Regional Forum top priority Eric Hogg, West Midlandsthey areIronbridge to provide us with a great itineraryteam at contributing to a skills crisis, according to Chair, CMI regarding new strategic developments in thenew research sites), a fabulous meeting room for the(covering two released today by the Chartered CMI incorporating a greater focus current system However, just 20% feel that the on members.Management Institute (CMI). local branch update, aannual general regional and develops them to a satisfactory level. Nevertheless,wonderful talk from one of the operational managers employers are keen to get involved to change this He also reminded everyone of the significant benefitsThe a tasty buffet Leaders‟ report, commissioned byand “Tomorrow’s with refreshments. Local branches of membership over nine out of us tend to forget) and situation, with (which many of ten agreeing thatCMI to launch their new Campus CMI educationsubsidised the event so that it could be offered free to urged us to have a to theto develop thestart benefitting employers log on duty web site and skills of youngprogramme, also found that which represented terrificmembers and their families nine out of ten managers employees. What’s more, over half believed that more from specific services such as the latest researchfeel that young people often need training in basicvalue. This meant places were limited to 100 and they on the latest ‘hot’ management issues,process would involving businesses in the education provision of askills when they enter the world of work. The situationwere snapped up within a couple of days leaving us with vast array of useful young people’s employability. do most to improve information through the onlinehas worsened in the last decade, with just 9%a reserve list. management information centre as well as consultancyagreeing that young people leaving education today Driven by this need for change, Campus CMI services and career information. Gerywn Jones,are more employable than their counterparts ten years officially launched today and is working with peopleago. Particular areas of concern arefor check in atPeople arrived promptly at 10am school leavers’ Branch Chair Wolverhampton, talked us through aged 14-21 by delivering qualifications in teammanagement skills,self-guidedas poor or Museum andCoalbrookdale for a identified tour of the very poor by events, past and planned, and how well the combined leading and line management in schools and FE77%Furnace wherecommercial awareness, which 70%Old of managers; people were free to explore the site Birmingham, Wolverhampton and Hereford & colleges across the UK.viewed as poor orwater powered blast furnace whereand remains of the very poor; and communications Worcester is operating and providing practical benefits.skills, viewed as Ipoor or very poor by 51%. with cokeAbraham Darby perfected the smelting of iron FayeCampus CMIChair Hereford & Worcester shared The Field, Branch programme delivered 1,500 CMIinstead of charcoal. It was the secret that helped make her aspirationsin 115 schools across England during qualifications for the combined branch programme ofThe research also material of the Industrial Revolution.iron the essential highlighted employers’ calls for change events phase and will for more volunteers to join the a pilot and appealed increase this to approximatelyin the way these important skills are developed. 3,000 in 300 schools by the end of 2011. 02
  3. 3. Spring 2011 “Ultimately, Campus CMI will lead to better employment prospects for those young people gaining qualifications; a better fit between entry -level skills and employment needs; and a stronger, better performing base of UK managers.” Greg Evans, Director of Nuclear at Centrica says: “As an employer of school leavers and graduates alike, we recognise the important role that leadership and management skills play in their skill-set. Of course, the fundamentals such as maths and science are key for us, but behavioural skills such as determination, teamwork and a desire to learn are just as important. Campus CMI has recognised the importance of reaching young people at the point where these skills are able to be most easily developed, as well as giving them ambition and goals to strive for. Young people who demonstrate this outlook by securing management qualifications with CMI will set themselves Lucas Field browsing the latest edition of NewsDesk apartElmoretheirBirmingham with Rachel Mallett of Jeff from CMI peers at the application stage.” The “Tomorrow’s Leaders‟ report Ironbridge Gorge Museum’s very helpful events team Graham Stuart MP for Beverley and Holderness and Chairman of the Education Select Committee says: “It is vitally important that we take steps to ensure ourCMI intends to widen the programme to deliver young people have the skills they need to enter the10,000 qualifications within 5 years. world of work. Figures show that young people face huge challenges when trying to enter the job market.To ensure that the qualification delivery is answering We need to equip them with the management andemployers’ concerns, Campus CMI is led by a board leadership skills they need to stand out from the crowd.”of employers including Centrica, Waitrose and Thefriendly and effective joint committee. exhibits are static and others are staffed byNational Grid. It also focuses on the practical, workplace “The launch of demonstrators (oh programme is an knowledgeable the Campus CMI that Headteacherskills – such as building work relationships or organising important part of achieving this aim. It gives youngWe then enjoyed a treat of a presentation from John was strict and he did shout loud) who were happy to people an opportunity to grow in these key areas,Challen, Operations Manager, to see from youngweren’tinformation – that employers want Blists Hill. We people. explain more of their particular role. as well as a formal qualification to demonstrate theirleft in any doubt as to what John’s passion is: abilities. Not only will this look great on their CV, butBRIDGES. This Chiefresearched and interesting talkRuth Spellman, well Executive of CMI says: “Bad The Post Office was a particular favourite of mine with it should also give them confidence that they haveincluded someis already an issuebridges from aroundmanagement vintage footage of in the UK, with only the skills no more than a chairlookinggap between the ‘security’ that employers are in the for.”the world, including someathat were doomed to failure,1 in 5 managers having professional management shop and behind the counter, the postmaster explainedand brilliantly but weback to the start of the a patternqualification, linked can’t let this become Industrial To find out more, or to getthe heart of the community how the post office formed involved, visitdefining future business generations. The cycle hasRevolution which is at the historical heart of the www.managers.org.uk/CampusCMI could not read providing crucial services for those whoIronbridge Gorge Museum.way to certainly for schoolsto be broken and the only John do so is knows how and write through postal reading services (sometimesto make bridgesto work together”.could have heard aand employers interesting – you Or call:- if it was something the recipient didn’t want to very trickypin drop. Harriet Fitzgerald/Lucy Dormandy who couldn’t and hear) and writing letters for thoseThis is how students will learn to lead and the UK 0207 010 0828 / 0207 010 0829 and a wax seal. parcels all wrapped up with stringEveryone then regrouped to enjoy aneededlunch andcan develop the leadership skills buffet to make Fascinating!refreshments before Campus CMI will prepare youngBritain competitive. departing for Blists Hill. Feedback from those who attended on the day wasOur group was free to enjoy Blists giving them Town atpeople for the working world, Hill Victorian a thirst very good which was rewarding as the planning for nexttheir ownand the With working factories, shops andfor work pace. aspirations to take their career as year has already started.cottages set in 50 acres of beautiful woodland wherefar as they can. It will teach them the management,leadership and workplace skillsas it will boost careerlife is lived and demonstrated that was in Victorian Sue Crabtreeopportunities and develop and experience. Sometimes, there was plenty to see the skills we knowemployers want to see in new recruits. 03
  4. 4. newsdesk management business for 15 years through 12 years of she had no experience in the food business at research into how top achievers realise their goals to his all when she started out, but what she did haveMcLaren Memorial currenta role delivering high really believed in, plus “was jolly good idea I energy talks, worldwide, establishingdo whateverone of themakeinspirational the will to himself as it took to top it happen” speakers Perween this is then led shared by all and for in the UK. He a trait an interestingLecture 2011: discussion about assumptions; how we all make successful entrepreneurs. assumptions about others and what we will or will not doPerween Warsi CBE in our Foods now turns over around £75m per annum, S&A everyday lives. Interestingly, David’s research has shown that600 employees in the UK assumptions – has over top achievers make fewer and produces preferring to deal more inmeals each week. It is still over 1.5 million ready facts. based in Derby, Perween’s adopted home city, and We then went on to demonstrate how assumptions can is characterised by a close-knit, family atmosphere fashion everyone’s ideas andshared three things about where our conclusions as we opinions count. ourselves – two true and one false – to see if our neighbour in the a market could correctly predict the S&A is part of audience sector of around 6,500 false one. Clearly, we make£70 billion per annum and companies worth around a raft of assumptions about this person that we barely know, to arrive at ourthe single which grows steadily even in recession. It is answers. It’s quite manufacturingout an occasional health check on largest useful to carry sector in the UK, representing what leads you to makemanufacturing value, and around 15% of all such assumptions. ...energy and enthusiasm from David Hyner. employing more than 500,000 people in a fragmented Next step was to talk the through goalcompanies have supply base where us majority of setting and how what all top achievers have in common is ‘massive’ fewer than 10 employees. goals and we discussed how that compares to the moreInside the Minds of common to Perween it is a “challenging, engrossingand According mantra of goals being ‘realistic and achievable’. David then tookis totally demandattendee exciting sector and one which the goal of one driven”.Top Achievers and demonstrated how, through use of the pyramid, it canback to 1986….local demandon several levels until So be broken down into blocks for her snacks rapidlyPresenter: David S&A FoodsDirector, Hyner, Ltd, Derby UK the very top where aspired to reach even morestated. grew, but Perween the goal to be achieved is British Perween Warsi Chair of Sound easy through nationalfamiliar? Yes,chains and food lovers and somewhat supermarket but DavidSTRETCH Developments Ltd talked us through the most important at ASDA. to be submitted samples to a taste panel elements SheWednesday 5th August 2009 at the included in the foundationASDA accepted herthe most admitted to us that when row – leading with productsManor Hotel, year’s McLaren Vice ChancellorIntroducing this speaker Perween Meriden, West MidlandsWarsi CBE, Aston University’s important: why? of a shock – her business washow it came as a bit In addition, we were reminded still important it is to capturethat point and it was clear that operating from home at what we know and what weProfessor Julia King described her as “one of those need approach could not ourselves into action to find this to know and galvanise keep pace with ASDA’sCirca 25in business who makeand guests enjoyedpeople CMI and IBC members their own luck -some networking, refreshments and a tasty buffet before out the answers. predicted demand! So true to form she requirements orthrough innovation, drive and hard work.” She went was honest with them and in fairness ASDA was veryDavid was introduced how when Mrs Warsi moved toon to briefly outline by John Wells. David’s energy and enthusiasm for hisand renovated supportive in return. Perween quickly found subject wasthe UK in 1975 with her doctor husband and young exceptional premises - finishing them only the day beforeEvery now and again, you encounter anof tasty Indian commercial and it was transferred to the audienceson, she was disappointed by the lack individual thatinvites/challenges you to examine the way you do things during this participative sessionfinalthe contribution from ASDA’s team came to make its as inspection!food available. Perween hoped she would be able(however successfully) in more detail, perhaps from an all was very good. On behalf of everyone present, Johnto recreate the dishes she used to make back homeunusual perspective or in direct that the ingredients just Wells thanked David for a opening of this first factory Within six months of the stimulating, interactive andin India, but quickly realised opposition to how we aretaught. It’s a little uncomfortable and takes some honest fun session. (named after Perween’s two sons) were S&A Foodsweren’t available.thought but it can prompt you to uncover some potentially already thinking about new potential ways to growUndeterred, Perween used all her resourcefulnesslimiting values and beliefs. If you understand these Session feedbackalliancewere completed by all (very the business. In forms with another food partner,properly youinvention to create to adopting a range ofand flair for are then on route an authentic different positive) and Davidnew purpose built factory in Derby, S&A invested in a then drew three lucky winners for aapproach andsnacks (such much more. David Hyner ishome made achieving so as samosas, pakoras and copy of David’s motivationaland expanding production creating over 100 local jobs CD ‘The MASSIVE Goalone suchfor local takeaways and restaurants and fromkebabs) individual. Principle’ (retails £10) and a box ofrange of ethnic ready from Indian snacks to a growing chocs.this one of the UK’s leading food supply businesses For further information contact in the 1990s, meals. The business continued to grow David at:Firstly, David introduced himself, highlighting by pointingwas born! Perween Warsi opened her talk his journey info@stretchdevelopment.com in partnership with Venture Capitalists 3i which broughtfromthat she has no formal business training and isout building a reputable catering and event further growth and success, and despite some difficultwholly self-taught… times since, Perween has continued to develop her 04
  5. 5. Spring 2011unique vision for the company’s future. The company the need to employ the right peopleaand to listen to comfort zone or represents too high perceived risk.now supplies ethnic foods including TexMex, Ital- and respectthe purposes of this article let us assume However, for their ideas and views. To ask yourian, and North African (all created by profes- customerchosencan I make more life easier?…and to you have – how to exercise your control over your life.sional chefs from those cultures!) to many of the lead- Congratulations – you’ve just found the oars that will innovate, innovate, innovate…ing names in UK food retailing, as well as major enable you to steer and drive the boat in the directioninternational you wish to go, rather than after all? “No, yes, maybe So is there a single secret simply ‘going with the flow’.retailers based within Europe; and Perween’s own …” Perween replied, “Success is a journey – love itbrand project – under wraps for the moment - will So, where from here? Whilst tempted to say ‘the choice and enjoy it!”soon come to fruition. is yours’, one of the most liberating of choices is to choose to say ‘no’. As managers we are all under a Nichola Balmer great deal of pressure and have constant demands onOver the years S&A Foods’ reputation for quality andcreativity has not gone unnoticed and to date it has our time. In our efforts to demonstrate our ability to cope www.sa-foods.co.uk to say ‘yes’ to things when we we are often temptedreceived close to 50 major awards for, amongst otherthings, cuisine, innovation, staff development and know we should be saying ‘no’. Saying ‘yes’ may be thetheir commitment to health and safety. easy choice but often it simply adds to our burden and makes us feel even more ‘out of control’. How many CMI 2011Perween herself has been recognised with many times have you found yourself saying ‘yes’ knowing fullaccolades and awards including an Honorary MBA well that there is little or no chance of fulfilling thefrom the University of Derby, Honorary Doctorates request. How much better would it be to say ‘no’ andfrom Aston, Nottingham, Coventry and Staffordshire then offer an alternative i.e. another choice, one whichUniversities, a is one of theacclaimed titleof choices you know you can deliver. ...saying “no”... CBE, the most liberating of ‘Midlanderof the Year’ and the First Woman LifetimeAchievement Award. Chartered Manager Can you choose your ‘mood’? A pet hate of mine is managers who are moody and unpredictable and bringChoices?So what next for this dynamic and passionate businessleader? Perween’s dream now for S&A Foods is for of the Year Awards their personal angst and problems with them into the workplace. Sure I recognise that as managers we are first and foremost human beings, but does that give uspeople to enjoy her food internationally…It’s probably a cliché but nevertheless a fact, that our the right to impose our bad temper on those we worklives are governed by the choices we make. At the most The CMI’s professionals we should leave whatever with? As Chartered Manager of the Year AwardsbasicHogg we can choose to ‘go with the flow’ thankedEric level Chair of the Birmingham Branch – let life recognise the outstanding skillsus and choose to put personal issues we have behind and commitment of‘happen’ to usopened the Q&A session which was livelyPerween and and complain about the consequences. our Charteredpositive mood at work. Personally I use ourselves in a Managers.It’s a bit like beingmany excellenta boat with no oars.and varied. Among on a river in questions asked was my journey to work to put myself into a positive frame ofSometimessingle secret to entrepreneurial success?”“Is there a we move along quickly and smoothly, other The annual awardsthe journey now in its fifth year, mind. Equally I use scheme, home to put away thetimes we hit rapids and have a rough ride; we can enter focuses on have experienced at work and reach home frustrations I recognising exceptional performancebackwaters answer started simply enough – A positivePerween’s that take us nowhere and we may even end above and beyond the requirements of the Chartered without any of the baggage we all carry round from timeour journey at aopen mind…but this quickly broadenedattitude and an waterfall. Whatever happens, the one ManagerSometimes music works for me and at other to time. award.out as she warmed to the theme encompassingcommon factor is that we are not in control. times I abandon my motorway journey in favour of thepassion and determination; slower butthirteen outstanding Chartered Managers This year prettier option of the country lanes andI see many examples of this in the work I do in career are in contention for the overall Chartered Manager scenery. It’s a matter of experimenting until you findtransition. Quite often I work with people who have of the Yearworks for you.them are winners, having what choice title. All ofchosen to ignore what is happening around them and come top in the regions and countries where theyjust hope things get better (or at least, no worse). For livethis short article I’ve tried to give some simple In and work.some, work has been a living nightmare but they stuck examples of how the choices we make affect our liveswith it in the vain hope that whatever was causing the The I winners represent a wide range of industries and hope you will start to think more carefully about theunhappiness would somehow magically disappear and and sectors make. As all in their different ways made choices you and have managers however there is oneall would be better. In my experience, this rarely, if ever, a difference instrongly commend throughand that is to choice I would their workplaces to you, either:happens and the sensible course of action is to seek an ‘choose to catch people doing things right rather thanalternative. catchAchieving significant cultural change simple • them doing things wrong’. Making that choice and saying ‘thank you’ more often will make lifeBut the first step is to recognise that we have the choice • much easier both for you and your colleagues. & so Making a major contribution to communityto ‘let things happen to us’ or ‘make things happen for environmental agendaus’. There are always choices but often we choose not Eric Hoggto see them. A named afterpreventingtwo from seeing and S&A Foods - key factor Perween’s us sons EmailOvercoming significant resistance and • Eric at eh@exec-dynamics.comexercising choice is that it takes us way out of our personal risk through resilience 05
  6. 6. newsdesk• Demonstrating exceptional use of leadership, management business for 15 years through and action The government is seeking commitment 12 years of influencing & communication skills from employers around any or all of the following ways research into how top achievers realise their goals to his in whichrole delivering can be helped…Employers are current young people high energy talks, worldwide,• Making and delivering significant levels of establishing to: being urged himself as one of the top inspirational added value for stakeholders speakers in the UK. He then led an interesting discussionvolunteer places or become a volunteer • Offer about assumptions; how we all make• Applying a significant amount of creativity assumptions about othersuniversity leavers. will not do mentor for school or and what we will or and innovation. • Provide work experience opportunities. in our everyday lives. Interestingly, David’s research has • Offer internships to graduates and non-graduates. shown that top achievers make fewer assumptions –All thirteen winners will be invited to make a case to be • Consider a young person for a job through a work preferring to deal more in facts. trial.considered as the overall CMI Chartered Managerof the year, to be presented at the Institute’s National • Provide apprenticeship opportunities for 16-24 year We then went on to demonstrate how assumptions can olds.Conference in October 2011.Our congratulations go fashion our conclusions as we shared three things about • Apply to provide jobs through the Future Jobs Fundout to Robert Halton CMgr FCMI, Board Member, ourselves – two true and one false – to see if our (see below)Birmingham College of Law, who has been neighbour inin a Local Employment Partnership (LEP) • Engage the audience could correctly predict thesuccessful in being nominated as Chartered Managerof the Year, West Midlands, for instigating his impact falsewithHalton CMgr Plus Robert Jobcentre FCMI one. Clearly, we make a raft of assumptions aboutin creating Cultural Change within his organisation. this person that we barely know, to arrive at our answers. Visit It’s quite useful to carry out an occasional health check onCMI is proud to recognise Robert’s commitment to http://interactive.bis.gov.uk/backingyoungbritain tomanagement as a profession and to the Institute’s Godfreymore... to make such assumptions. what leads you find out Magwindiri - Midland Mencap -values. personenthusiasm from David Hyner. futureadviser ...energy and receiving help from a Jobcentre Plus and in Young We wish him every success in his Birmingham, West Midlandsthe CMgr Award selection process. Next step was to talk us through goal setting and how Alternatively you can contact Jobcentre Plus on any of Brian all top achievers haveVeolia - details ‘massive’ what Thomas Morgan - in common is the following numbers for further Environmental of localIt is important to appreciate that the Chartered Services UK discussed how that-compares to the more goals and we Plc, Birmingham West MidlandsInside the Minds of initiatives:Manager numbers are growing at an average rate of common mantra of goals being ‘realistic andTop Achievers BritainBacking Youngaround 30 every month and the total as at the end of Please feel and Solihull took the goal of one attendee achievable’. free to twist0121 arms of colleagues, Birmingham David then - the 255 8351January 2011 stands at 1450. In June and July 2010 and demonstrated how, through use of the pyramid, it partners or friends, cajole them, praise them and Black Country - 01902 435163over 40 candidates gained this increasingly hopefully andthem tointo blocks on several levels their Coventry get down come forward and register until can be brokenWarwickshire - 02476 232598Presenter: David Hyner, Director,in theprestigious award in Unemployed People Supporting Young each month. interest in the-Charteredgoal to be award scheme. the very top where the Manager achieved is stated. Staffordshire 01782 382164West Midlands Sound easy Herefordshire and Worcestershire -David Shropshire, and somewhat familiar? Yes, butSTRETCHpromotions run from Corby HQ, areThe various Developments Ltd The closer we can get to this award elements tothe talked us through the most important becoming be 01562 623661Wednesday 5th results particularly inthesufferedbeginning to derive August 2009 at hasThere’s no doubt that the West Midlands respect of de facto standard for all managers, everywhere, the included in the foundation row – leading with the mostthe Professional Discussion route with registrations greater Jobs Fund (FJF) important: why? Inwill be. we were reminded how Future the impact addition,Manor through recent adverse economic conditionssignificantly in theMeriden, West Midlandscoming Hotel, in increasing numbers recently, and young people have been amongst those hardest important it is thecapture what of Work and Pensions Delivered by to Department we know and what weJoanna Douglas CMgr MCMI CMgr Development hit. There are around 55,500 people aged 18-24 in the For informationaims the what, when, additionalwho, (DWP) this fund need to know and on to create 150,000 where, jobs galvanise ourselves into action to findCirca 25 CMICorby announced claiming Jobseeker’sManager at and IBC members that guests enjoyed West Midlands Region currently and 45 candidates how will provide both work experience and training that and why of becoming a Chartered Manager,some been registered so far in 2011. out the answers.have networking, refreshments and a tasty buffet before Allowance. please feel18-24to contactwho have been out of work primarily to free year olds your regional CharteredDavid was introduced by John Wells. for nearly a year with the aim of delivering real benefits Manager Advocate;• 21 PD candidates This is a dreadful waste of talent and potential - and in to communities.and enthusiasm for his subject was David’s energy The jobs must be jobs which theEvery 11 Fellowemployers encounter an individual that•order now and again, you in addressing this, Prime to enlist candidates employer would not was transferred to the audience exceptional and it ordinarily have recruited for. Dennis participativeCMgr as the contribution from during this Foster, sessioninvites/challengescandidates•Minister Gordon Brown examine the way you doYoung 13 Online you to launched the “Backing things Britain” campaign in Birmingham on 2nd September.(however successfully) in more detail, perhaps from an 0121very good. On behalf of everyone present, John all was 331 5400 The jobs created must provide work for at least 25 hours thanked for 6 months and be Wells a week David for a stimulating, interactive andunusual perspective or in direct opposition to howto theOur congratulations are also extended we are dennis.foster@bcu.ac.uk paid at a salaried wage, (at least the statutory National Minimum Wage). fun session.taught. It’sofmembers from our regionsome honestfollowing a little uncomfortable and takesin who were The role employers across the UK supporting DWP are accepting applications on a monthly basisthoughtpeopleobtaining theirto uncover some a national young but in cannot be overstated. BYB is Managersuccessful it can prompt you own Chartered potentially from organisations formsto playcompleted by all (very Session feedback keen were a part in supporting it.limiting during and beliefs.engage understand of all campaign that seeks to If you employers theseawards values December 2010. Employers interested indrew three are invited to for a “shapes and sizes” to do everything possible to giveproperly you are then on route to adopting a different positive) and David then applying lucky winners visit young people the help they need to find a job, training http://research.dwp.gov.uk/campaigns/futurejobsfund copy of David’s motivational CD ‘The MASSIVE GoalapproachHamilton - Russell Hamilton Associates and achieving so much more. David Hyner isRussell skills and experience. where full details of the programme and application or work Principle’ (retails £10) and a box of chocs.one suchHereford/Worcester - West MidlandsLimited, individual. forms can be found. For further information contact David at: This support by employers is vital in providing info@stretchdevelopment.comFirstly, David introduced himself, highlighting his journeyJonathan Collier - Qinetiq, Hereford/Worcester opportunities of work and work experience for youngfrom building a reputable catering and event- West Midlands people. 04 06
  7. 7. Spring 2011Could YOU The mentoring scheme has been running for over five comfort zone or represents too high a perceived risk. However, for thealready beenthis article let us assume years and has purposes of responsible for guiding you have chosen professionals through the early-to-mid countless young to exercise more control over your life. stages of their career. Congratulations – you’ve just found the oars that willbe a mentor? enable you to steer and drive the boat in the direction you wish to go, rather than simply ‘goinggive members Now, it has partnered with the CMI to with the flow’. access to a greater pool of experienced managers, So, where from here? Whilst tempted to say ‘the choice from different sectors and backgrounds, who are is yours’, one of the to share their time and knowledge committed and willing most liberating of choices is to choose to say ‘no’. Asmanagers. we are all under a with young and aspiring managers great deal of pressure and have constant demands on our time. In ouryou have demonstrate our and the skills If you believe efforts to the experience ability to cope we are often tempted to say ‘yes’ to things when we to mentor a younger manager and are prepared to know we should be saying ‘no’. Saying ‘yes’ may be the devote a little of your time, then please get in touch easy choice but often it simply adds to our burden and in the first instance with either; makes us feel even more ‘out of control’. How many times have you found yourself saying ‘yes’ knowing full well Hogg, Chair of Birmingham Branch fulfilling the Eric that there is little or no chance of eh@exec-dynamics.com request. How much better would it be to say ‘no’ and then offer an alternative i.e. another choice, one which you know you can Manager representative; or our Chartered deliver. ...saying “no”... is one of the most liberating of choices Can youFoster your ‘mood’? A pet hate of mine is Dennis choose managers who are moody and unpredictable and bring dennis.foster@bcu.ac.ukChoices? Could YOU mentor? their personal angst and problems with them into the workplace. Sure I recognise that as managers we are first and foremost human beings, but does that give us It’s probably a cliché but nevertheless a fact, that our the right to impose our bad temper on those we workYounger managers are often thrown into the role lives are governed by the choices we make. At the most with? As professionals we should leave whateverwithout any formalised training or support. Many basic level we can choose to ‘go with the flow’ – let life personal issues we have behind us and choose to put Date for the diary...survive and even thrive, but often at the cost of ‘happen’ to us and complain about the consequences. ourselves in a positive mood at work. Personally I useexpensive mistakes and hard-earned experience.It’s a bit like being on a river in a boat with no oars. my journey to work to put myself into a positive frame ofThose fortunate enough to receive training and 2011 CrystalSometimes we move along quickly and smoothly, other mind. Equally I use the journey home to put away theongoing development are less likely to maketimes we hit rapids and have a rough ride; we can enter frustrations I have experienced at work and reach homemistakes and take us nowheremore effective in abackwaters that are generally and we may even end without any of the baggage we all carry round from time Lecture – “Runningshorter timescale. The Chartered Management our journey at a waterfall. Whatever happens, the one to time. Sometimes music works for me and at otherInstitute is a firm that we are not in control. mentoring common factor is believer in the value of times I abandon my motorway journey in favour of thein the development of managers. a modern business”. slower but prettier option of the country lanes and I see many examples of this in the work I do in career scenery. It’s a matter of experimenting until you findHaving a mentoroften I work the pitfalls that awaittransition. Quite can avoid with people who have what choice works for you.managers ignore what is happening around them andchosen to and can assist in developing confidencein all aspects of get better (or at least, no worse). Forjust hope things management. In this short article I’ve tried to give some simplesome, work has been a living nightmare but they stuck Date: Tuesday 18th Octoberwe make affect our lives examples of how the choices 2011It is with greatvain hopetherefore that we can announcewith it in the pleasure that whatever was causing the Location: Millennium City Building,carefully about the and I hope you will start to think more Wolverhamptonthe launch ofwould somehowBirmingham Futureand unhappiness a link-up with magically disappear to University, Wolverhampton choices you make. As managers however there is onesupport the career development of young professionals. all would be better. In my experience, this rarely, if ever, Registration and networking: 6:00pm - 6:50pm is to choice I would strongly commend to you, and thatBirmingham Future is thecourse leading membership happens and the sensible city’s of action is to seek an Speakerto catch people doing 8:30pm ‘choose and Q&A: 7:00pm - things right rather thanorganisation for professionals working in the alternative. catch them doing things wrong’. Making that simpleprofessional, financial and creative services sectors. Speaker: Terry Last, CEO ofmore often will make life choice and saying ‘thank you’ TarmacThe the firstof members is diverse; from have the choiceBut profile step is to recognise that we associates and so much easier both for you and your colleagues. to ‘let things happen to us’ or ‘make things happen fortrainees to directors and partners. Birmingham Future When running a modern business...How do you dous’. There are always choices but often we choose notis a part of Birmingham Forward and has grown Eric Hogg more with less (working smarter, not just harder)?to see them. A key factor preventing us from seeing andconsiderably since its inception in 1993 and currently has Make Eric at eh@exec-dynamics.com Email the most of talent management? Manage the exercising choice is that it takes us way out of ouran active membership approaching 500 individuals. impact of globalisation on the West Midlands Region? 05 07
  8. 8. newsdesk management business for 15 years through 12 years of However, today is seekingremains part and Anglo The government Tarmac commitment of action American and aaround any or all of the following ways from employers business which has to deal with the research into how top achievers realise their goals to his challenges of Parent can be helped…Employers are in whichrole delivering Company and Stock Market current young people high energy talks, worldwide, establishing to: being urged himself from of the top inspirational demands, pressuresas one recent UK and Global economic in the UK. He challenges, whilst man- speakers and government then led an interesting discussionvolunteer places or becomethe volunteer • Offer about assumptions; how a all make aging regular changes and developing we business and mentor for school or university leavers. will not do their people. assumptions about others and what we will or • Provide work experience opportunities. in our everyday lives. Interestingly, David’s research has Terry Last has achievers make fewer non-graduates. • Offer internships to graduates and for 43 years, shown that top worked in the Industryassumptions – starting withdealyears person for a jobMining College • Consider 3 young at Doncaster through a work preferring to a more in facts. trial. whilst working for Wimpey Minerals. He has since • Provide apprenticeship opportunities for 16-24 year worked for ARC (now Hanson), Aggregate Industries We then went on to demonstrate how assumptions can olds. and Tarmac, and is now CEO of Tarmac.things about fashion our conclusions as we shared three His career • Apply to provide jobs through the Future Jobs Fund has taken–him to many places aroundsee ifUK, ourselves two true and one false – to the our (see below) Terry Last, CEO of Tarmac including Northern Ireland, and he has also worked neighbour inin a Local Employment Partnership (LEP) • Engage the audience could correctly predict the for periods overseas in the Caribbean Islands and falsewith Jobcentrewe make a raft of assumptions about one. Clearly, Plus in Africa.All whilst managing and building a multinational this person that we barely know, to arrive at our answers. Visit It’s quite useful to carry out an occasional health check onbusiness, brick by brick (or ‘block by block’)! Terry was born in West Suffolk, where his http://interactive.bis.gov.uk/backingyoungbritain to what leads you to make such assumptions. octogenarian parents still live very self sufficiently, find out more...Tarmacpersonenthusiasm from quarrying company and Young is the UK’s largest David Hyner. ...energy and receiving help from a Jobcentre Plus adviser and he now lives on a small 100 acre farm in Southsupplier of building materials to the construction Next step was to talk us through goal setting and how Suffolk. His you can contact Jobcentrean equestrian Alternatively wife Caroline manages Plus on any ofindustry - they are the market leader for aggregates, centre on the farm andhave in commonacres oflocal what all top achievers crops about 65 is ‘massive’ the following numbers for further details of hayready mixed concrete and asphalt. The company every and weHaving both married twice, to the more goals year. discussed how that compares Terry andInside the Minds of initiatives:has been involved in some of the UK’s biggest Caroline have 6 children and being ‘realistic and common mantra of goals 3 grandchildren (soTop Achievers BritainBacking Youngconstruction projects including Wembley Stadium, far!) between them. Terry enjoys hisone attendee achievable’. and Solihull took the goal of very close Birmingham David then - 0121 255 8351Emirates Stadium, the M1 widening, M25 resurfacing family with whom he through use of the pyramid, it and demonstrated how, spends as much time as Black Country - 01902 435163and most recently London 2012. They quarry can be broken down intoand 02476several levels until Coventry both at home blocks on 232598 possible, and Warwickshire - in a second home nearmaterials suchDavid Hyner, Director,in the Supporting Young Unemployed PeoplePresenter: as sand, hard rock and gravel, which the very top where the goal to be achieved is stated. the North Norfolk coast. Staffordshire - 01782 382164are used to produce products like ready mixed West Midlands Sound easy Herefordshire and Worcestershire -David Shropshire, and somewhat familiar? Yes, butSTRETCH Developments Ltdconcrete, asphalt, cement and lime. These products 01562 623661 The Crystal Lecture most important elements to be talked us through thehelp meet doubt thatAugust 2009 at has sufferedWednesday 5th the West Midlands like roads, There’s no the need for infrastructure the included in the foundation row – leading with the mostschools, hospitals, homes, and economic conditions significantly in theMeriden, West Midlands as offices, as well The Crystal Lectureaddition, we were reminded how important: why? In(FJF) long running annual event, Future Jobs Fund is aManor Hotel, recent adverse run as a itpartnership between Work and Pensionsconsumables usedhave beenpharmaceuticals, food, and young people in steel, amongst those hardest important by thecapture what of The University we Delivered is to Department we know and what ofclean water and sewage treatment.aged 18-24 in the hit. There are around 55,500 people Wolverhamptonaims to create 150,000 additional jobs (DWP) this fund Business School and Chartered need to know and galvanise ourselves into action to findCirca 25 CMI and IBC membersclaiming Jobseeker’s West Midlands Region currently and guests enjoyed Management Institute.work event is advertised and that will provide both The experience and training out the answers.Tarmac, originally refreshments andhas its internationalsome networking, founded in 1903, a tasty buffet before Allowance. primarily to 18-24 year olds who have been out of work promoted by both organisations and attracts overbase just outside the centre ofWells.David was introduced by John Wolverhampton. In the for nearly a year with the aim of delivering real benefits 250 attendees each year.mid 90’s it gave up house building activities in a and in This is a dreadful waste of talent and potential - swap to communities.and enthusiasm for his subject was David’s energy The jobs must be jobs which theagreement and again, you encounter an individual thatEvery now with employers which enabled this, Prime order to enlist Wimpey, in addressing Tarmac to employer would not on sustainability.recruited audience exceptional and it was transferred to the for. 2009 Crystal Lecture ordinarily have View it here:acquire Wimpey’syou to examine the way you doYounginvites/challengesBrown launched theand construction during this participative session as the contribution from Minister Gordon building materials “Backing things http://www.managers.org.uk/forum/wolverhampton- Britain” campaign in Birmingham on 2nd September.activities. In 1999, Tarmac detail, perhaps from an(however successfully) in more demerged into two The jobs created On behalf of everyone present, John all was very good. must provide work for at least 25 branch/cmi-crystal-lecture-corporate-social-responsibilitycompanies, Tarmac retained opposition to howon theunusual perspective or in direct and focussed we are hours thanked for 6 months and be paid at a salaried Wells a week David for a stimulating, interactive andbuilding materials part acrossand takesin whilst the wage, (at least the statutory National Minimum Wage). fun session.taught. It’sof little uncomfortable business, supporting The role a employers of the the UK some honestconstruction part of thebeyou to uncover some a national DWP are accepting applications on a monthly basisthoughtpeople cannot business became Carillion (with young but it can prompt overstated. BYB is potentiallyits base values and beliefs.engage understand of all campaign that seeks to If you employers these from organisations formsto playcompleted by all (very Session feedback keen were a part in supporting it.limiting in Wolverhampton City centre). Employers interested indrew three are invited to for a “shapes and sizes” to do everything possible to giveproperly you are then on route to adopting a different positive) and David then applying lucky winners visit http://research.dwp.gov.uk/campaigns/futurejobsfundLater in people achievingtheymuch more. David Hyner is young 1999, the help need to find a job, trainingapproach andTarmac was acquired by Anglo American, so copy of David’s motivational CD ‘The MASSIVE Goal or work skills and experience. where full details of the programme and application Principle’ (retails £10) and a box of chocs.which expanded Tarmac’s international scope withone such individual. forms can be found.access to Anglo American’s global mining operations. For further information contact David at:Whilstsupport by employers is brieflyin providing This in 2007 Anglo American vital put the info@stretchdevelopment.comFirstly, David introduced himself, highlighting his journeyTarmac up forof work andqueries over its future opportunities sale, over work experience for youngfrom building a reputable catering and event people.focus on mining. 04 06 08
  9. 9. Spring 2011 In this uncertainrepresents too BCABA continues to comfort zone or environment, high a perceived risk. signpost asian businesses of all article let theassume However, for the purposes of this sizes to usDate for the diary... business chosen to available for their growth your life. you have services exercise more control over plans. Congratulations – you’ve just found the oars that will It is importantsteer and drive the boat in the direction enable you to that asian businesses have a voiceBlack Country Asian and wish to go, we endeavour to lobby their concerns you therefore, rather than simply ‘going with the flow’. with new organisations such as the Black CountryBusiness Association LEP and from here? Whilst tempted to BCABAchoice So, where existing local authorities. say ‘the have been involvedof thesupportive in the setting up of is yours’, one and most liberating of choices is to the Findto say ‘no’. As portal. choose it in Sandwell managers we are all under aAwards Dinner great deal of pressure and have constant demands on BCABA also recognises the importanceability to cope our time. In our efforts to demonstrate our of skills and oneareits objectives going forwardto things when we we of often tempted to say ‘yes’ is to commence aBCABA is celebrating its 10th Anniversary with a dialogue should be sayingsuch SayingCMI to increase know we with institutions ‘no’. as the ‘yes’ may be thespectacular awards dinner on the 17th June 2011 at the skills base often it simply adds toasian business easy choice but of managers in the our burden andthe Copthorn Hotel, Dudley. community. The last ten years have been many makes us feel even more ‘out of control’. How very successful you found yourself saying ‘yes’ momentum times have and we hope to maintain the knowing fullWith a fantastic three course meal, wonderful well that there is little or no chance of fulfilling the for the next ten years and beyond.entertainment and a prominent business speaker, request. How much better would it be to say ‘no’ andthe event is a ‘must’ event to attend for those serious Ninder Johal(Chair of BCABA). choice, one which then offer an alternative i.e. anotherabout networking. of the most liberating of choices you know you can deliver. ...saying “no”... is one Book your tickets here:The Dinner is seen as one of the premier business http://bit.ly/eQNDpa ‘mood’? A pet hate of mine is Can you choose your managers who are moody and unpredictable and bringblack tie events in the region. Previous speakersChoices? their personal angst and problems with them into thehave included Lord Bhattachariya, Mo Choudary workplace. Sure I recognise that as managers we are(Secret Millionaire), Keith Vaz and Lord Paul. first and foremost human beings, but does that give usIt’s probably a cliché but nevertheless a fact, that our the right to impose our bad temper on those we worklives are governed by the choices we make. At the most with? As professionals we should leave whateverThe event we can choose to ‘go with the flow’ – let lifebasic level attracts over 350 guests and has been personal issues we have behind us and choose to putsponsored by and complain about the consequences.‘happen’ to us corporates such as Mercedes, KTCEdibles, Johnnie Walkie, Microsoft and Pilot IMS.It’s a bit like being on a river in a boat with no oars. CMI Management & ourselves in a positive mood at work. Personally I use my journey to work to put myself into a positive frame of Leadership ConferenceAttendees to the event include some smoothly, otherSometimes we move along quickly and of the largest mind. Equally I use the journey home to put away theemployers and wealth have a rough ride; we can entertimes we hit rapids and creators in the region. frustrations I have experienced at work and reach homebackwaters that take us nowhere and we may even endBCABA have been in existence since 2001 and haveour journey at a waterfall. Whatever happens, the onesought to be a centre are not in control. & Awards 2011 without any of the baggage we all carry round from time to time. Sometimes music works for me and at othercommon factor is that we for business advice and times I abandon my motorway journey in favour of thesignposting for businesses of all sizes in the asian slower but prettier option of the country lanes andsector. BCABA have worked closelywork organisationsI see many examples of this in the with I do in career Thursday 20th October at The scenery. It’s a matter of experimenting until you findsuch as AWM, the Westwork with people who havetransition. Quite often I Midlands Ethnic BusinessForum, to ignore what is West Midlands and otherchosen Business Link happening around them and Landmark Hotel, central London what choice works for you.major government institutions.at least, no worse). Forjust hope things get better (or For more info andI’ve bookto give some simple In this short article to tried online click heresome, work has been a living nightmare but they stuck examples of how the choices we make affect our livesBCABA holdvain hope that whatever was causing thewith it in the regular events and seminars for their www.cmiannualevent.com/conference/ the and I hope you will start to think more carefully aboutmembers and a new website is currently underunhappiness would somehow magically disappear andconstructionbetter. In myconcentrate thisthe potentialall would be which will experience, on rarely, if ever, To enter the awards click here there is one choices you make. As managers however choice I would strongly commend to you, and that is toof the subcontinent. Thecourse of action is to seek anhappens and the sensible BCABA board comprises www.cmiannualevent.com/awards/ ‘choose to catch people doing things right rather thanof experienced entrepreneurs who are widelyalternative. catch them doing things wrong’. Making that simpleconnected within the Business World. choice and saying ‘thank you’ more often will make lifeBut the first step is to recognise that we have the choice so much easier both for you and your colleagues.to ‘let things happen to us’ or ‘make things happen forThe awards dinner provides an extraordinaryplatform for asian businesses often we the Blackus’. There are always choices but across choose not Eric Hoggto see them. A key factor preventing us within a glitzyCountry to showcase their success from seeing and Email Eric at eh@exec-dynamics.comblack tie event. is that it takes us way out of ourexercising choice 05 09
  10. 10. IBC Special FeatureIC Special Feature John Sealey in full flow Winning Adviser Kulwant Chahal (L) pictured with John Wells up. Ensuring we have regular contact with prospectsQuick & easy ways in a systemised way is a good way of keeping our profile high and helping us to position our servicesto position you as in such a way as to attract new business.Black Country adviser is also touched on a simple and profitable idea ofthe expert & in the businessup-selling service as many different ways WIN Johnnamed best cross and testimonials as often and in offerings and using thenew business...One of the Black Country’s leading figures on enterprise as we can. How often do we send a card saying start-upYou? How often have build received a Thank Thank rates in Sandwell and you a support networkwas recognised for his achievements on 18th June of public and private sector partners. You card from your suppliers saying thanks forwhen the region’s first a roomful of Institute ofOn Saturday 5th March ever Business Support being a customer or client? John went on to share inProfessionalmembers and to a finale. the privilegeConsulting Awards came guests had “I’mspeech that his cards are recognised by my peers his extremely honoured to be often the only ones onof listening to two fantastic speakers: John Sealey a client’s desk. What do you think that does for top and the people I’ve tried to assist,” explained Kulwant,and David Hyner.The competition, which was sponsored by Advantage of mind awareness? who advises more than 15 businesses every week.West Midlands’ Enterprise Board and organised byJohn Sealey delivered a talk which was packedBusiness Enterprise Support (BES), celebrated the Strategic Alliances and Host Beneficiary “With the current downturn having a major effect on thewith approaches advisors, consultants, managersachievement of seven leading support professionals, Black Country economy, it is more importantand how Relationships were also touched on than everwho between them professionals could put to workand independent had helped 10,000 companies get to support newforming asand encourage can to we should be start-ups many as we youngliterally overnight.played a role in creating more thanoff the ground and businessesthegrow and create jobs.” us. leverage to opportunities around15,000 jobs.He launched into his presentation by sharing some The Institute of Business Consulting sponsored no, Then there was ‘The 5 No’s’ .... no isn’t always theKulwant uses webinars and tele-seminars to educateways he Chahal, who works for Black Country awardhe said Chair John Wells that most people give what and its was interesting, was delighted with the up after a client says no once, but research hasEnterprise, walked off with one of the main awardsgaveand sell to clients. His business card approach after outcome. “Kulwant is a model professional with a realmuch food for thought and cards he’s tested. As shown that buyers say no at least 5 times beforebeating off strong competition to secure the title of passion for helping entrepreneurs, a passion thatJohn put it, your business card should be a walking they say yes. So how often do you go back to yourBusiness Consulting Professional 2009. extends way beyond the 9-5 working hours.”salesman or woman for you. prospects to win a yes?It marks what has been an impressive year for the Some of the best ideas were left till the end.We should be using press releases as often asformer entrepreneur, who hasnews about what we’repossible to send the press worked tirelessly to boost Creating Special Reports in CD, physical anddoing. Using online press wires to submit our electronic formats, was what he called educationreleases is a good idea as the media do pick these based marketing. 08 10

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