Glenncore is an American owned near shore contact center and BPO provider with operations in South America, Guyana.

1. Outsourcing Call Centers in Guyana
As many of you might know, there is absolutely no shortage of offshore call centers. Philippines
and India having the most number of offshore call centers are becoming the only two countries
of choice for conducting business. Especially, American firms are looking forward to bridge the
gap with offshore call centers just because of the communication skills.
Unlike call centers in Guyana, the rising concern has been the multiplying of call centers in
India and the Philippines, and the lack of managerial expertise at the premises. The average age
of a call center operations director and that of the project manager is in the early twenties in
most of these call centers, which puts a question mark on the performance and the ability to
deliver a quality customer service. Price without productivity is useless if your business strategy
involves the outsourcing of your customer service functions to an offshore call center.
Pricing, indeed plays an important role in attracting any business and finalizing the deal for
offshore call center service providers. At these times, the price ranges from 8 dollars per hour in
Egypt to as high as 17 dollars per hour in the Philippines. When compared to the pricing in the
United States, offshore pricing has grown to be extremely competitive.
As of now, high-speed internet connectivity is now common almost throughout the entire
globe. However, in the less developed areas, satellite communications are found instead of

2. internet. Major cities throughout the sphere have fiber optic and undersea cables connected to
main communication centers.
There are now over thousands of call centers that offer call center services of one kind or the
other. The key to a positive outcome is continuous researching and making a careful selection
of the best company to work with. Moreover, having the ability to manage the relationship
aggressively is important too.
Glenncore is a reputed provider of call centers in Guyana. The customer service provider
specializes in outsourcing customer service solutions. With a firm belief that nearshore call
centers are the future of the customer service industry, Glenncore takes customer service to
the next level through expert solutions and affordable rates. For more information, please visit
our website, www.glenncore.com or call us on 800 961 8604 and talk to our friendly customer
support staff. You can also email us at info@glenncore.com.