1. DONALD WAYNE WILSON
Page | 1
1148 SE Roundelay Street
Hillsboro, OR 97123
Home: 503-640-4910 • Cell: 971-312-5699
donald.wilson05@yahoo.com
------------------------------------------------- SUMMARY ------------------------------------------------
Highly motivated and energetic professional with 10 years of training and management experience.
Extensive team and territory management placing great emphasis on customer service, internal and
external. Possesses strong organizational, management, training and communication skills. Works well
as part of a team or independently. Experienced in identifying organizational needs and matching them
with internal and external customer needs.
------------------------------------------------ EDUCATION -----------------------------------------------
Oregon Institute of Technology (Currently enrolled) Wilsonville, OR
Pursuing Renewable Energy/Electrical Engineering Degree
Portland Community College 2011 Portland, OR
Associates of Science – Focus on Engineering
Texas School of Business 1990 Houston, TX
Medical Assistant
--------------------------------------------- WORK HISTORY ----------------------------------------------
Fenwal Inc./Fresenius-Kabi Gulf Coast Regional Blood Center
PLASMA BUSINESS CONSULTANT MANAGER, NEIGHBORHOOD DONOR
June 2013 - October 2015 CENTERS
October 2003 - June 2006
Fenwal Inc.
PLASMA INSTALLATION SPECIALIST OPERATIONS COORDINATOR
October 2011 - June 2013 August 2001- June 2003
United Postal Service FACILITY SUPERVISOR
PACKAGE HANDLER November 1998 – August 2001
May 2011 – October 2011
TRAINING SPECIALIST
CaridianBCT September 1997 – November 1998
IMPLEMENTATION CONSULTANT
June 2006 – April 2009
2. DONALD WAYNE WILSON
Page | 2
------------------------------------------------------ EXPERIENCE -----------------------------------------------------
Managed accounts in my assigned territory; Washington, Oregon, Idaho, California, Montana and
Wyoming, including helping in other territories within the United States, providing product
technical leadership and sales support for customers.
Consulted with center managers by helping to show best demonstrated practices within the
industry. Analyzed data and worked with managers to find alternative or “fine tuning” of
procedures and processes to improve production output and times.
Provided collaborated assessment of technical, clinical and operating processes in a consultative
manner with customers and other team members to ensure successful implementation and support
processes to achieve operational goals of both the corporation business unit and my customers.
Trained customers in the proper use of Medical Device products; conducted training classes for
instrument operators; and performed periodic assessments and re-trainings/advanced trainings as
necessary.
Provided on-call consulting and troubleshooting services on the Technical Support hotline.
Worked with sales and marketing to develop and launch new products and drive product
acceptance and sales within my assigned customer base.
Worked one-on-one with customers in the field to sharpen their troubleshooting and mechanical
skills.
Assisted the Sr. Technical consultants in dealing with national accounts.
Provided input to product and services offerings to assure they are seen as value added to the
customers.
Supported C-Suite solution based sales by providing excellent project management for effective
organization of the pre-sales, implementation, post implementation and maintenance phases of
the company sales process.
Development of implementation process, materials and documentation with customer project
leads to ensure successful operational adoption and regulatory compliance of new product and
services. Directed and/or involved in all implementation process improvement projects.
Achieved $8.6 million in sales in 2008, representing a 108% territory growth increase over 2007.
Managed 12 donor centers with 12 direct and 75 indirect reports, ensuring appropriate staff
trainings, operational scheduling, HR compliance and budget monitoring.
Ensured adherence to all existing internal policies and procedures according to FDA and AABB
regulations for compliance and cGMP.
Coordinated and conducted individual center and quarterly section meetings.
Worked cross functionally with multiple departments to promote growth within centers.
------------------------------------------- COMPUTER SKILLS ------------------------------------------
Extensive working knowledge of Microsoft Office applications including, but not limited to, Word,
Excel, Outlook, Power Point and Visio.
---------------------------------------------- APHERESIS EQUIPMENT ---------------------------------------------
Auto-C, Aurora, Amicus, Trima, ALYX, LN 8150, LN 9000
-------------------------------------------------------------------------------------------------------------------------------
References upon request