NHS Trusts are often put at risk by their inability to provide assurance that individual staff members are appropriately and currently qualified, experienced and capable of working in a specific clinical area or carrying out a specific task or function. Holding a record of staff certificates and qualifications is not enough

1. Maintaining a Consistently Competent Workforce
What are the benefits?








Reduced exposure to risk of serious incidents
Identify currently qualified staff regardless of their location
Rapid build and deploy of new teams or workgroups
Visibility & management of upcoming assessments or training requirements
Roll-back capability to evidence competence of any individual at any given time
Reduced time, cost and resource involved in issue resolution or litigation
Easily generate management and audit level reports for compliance
Identify gaps and issues in current workforce competence or qualification
What’s the Problem?
NHS Trusts are often put at risk by their inability to provide assurance that individual staff members
are appropriately and currently qualified, experienced and capable of working in a specific clinical
area or carrying out a specific task or function.
Holding a record of staff certificates and qualifications is not enough when you need to be confident
that the people you select today are currently qualified, experienced and trained and will work or
deliver in the way you need them to.
How could you Solve it?
Using Cognisco’s my*KNOW platform Trusts can quickly and easily add and build competency
frameworks. Collating and managing certifications and qualifications for each individual is easy and
keeping a track of assessments taken, learning and development requirements identified and
upcoming courses, events or activities by individual and by team is simple.
Each individual can keep a track of their own progress, can record and evidence their own skills and
certificates, take online assessments and find and access any appropriate learning or development
material they require.
Providing a clear and auditable trail of employee competence and accreditation at any point in time
proves invaluable for both meeting regulatory compliance and in significantly reducing the cost and
time involved in any incident related litigation.
So, identifying the currently qualified individuals across the organisation is now straightforward and
building them into work groups or teams is a simple “drag and drop” exercise.
Cognisco Group PLC www.cognisco.com Nigel Gooddy 07747 757520

2. How can you be sure?
In both clinical and non-clinical environments and over the course of 20 Years and countless
thousands of assessments, Cognisco are able to evidence that on average up to 30% of any
workforce, will unwittingly have a low enough level of understanding, to place the organisation (or
their colleagues and patients) at significant risk.
Traditional assessment processes fail to uncover what an individual actually understands about how,
when and why they should apply the knowledge (or training) they have been given in practical day
to day terms. This means that even those who score highly on post-training assessments may well
apply their recently acquired knowledge incorrectly when faced with a real life situation.
Cognisco shows organisations where there are hidden gaps in each individual’s understanding of any
given subject or process that may cause them to work or act inappropriately or incorrectly.
Using Cognisco’s my*KNOW platform, Senior Nursing Staff and Managers can track and monitor
individual staff member progress. The wider Trust can more readily identify trends before they
become problems and can more accurately plan and budget for further training and development,
based now on empirical evidence of the precise need.
Each individual can keep a track of their own progress, can record and evidence their own skills and
certificates, take online assessments and find and access any appropriate learning or development
material they require.
What will we do?



Work with you to review your current Competency Frameworks /help you build them if you
don’t have them today and upload then into our my*KNOW platform in just a few hours
Help you integrate any existing employee certifications, records or related documents
Show you how to manage the processes involved and generate management reports easily
and quickly.
Where appropriate




Deliver an assessment that will discover and expose the specific gaps in employee
understanding that may pose a risk to your operation.
Provide your staff with my*KNOW to access to assessments and the ability to upload any
relevant certificates or documentation.
Provide your Senior Staff and managers my*KNOW’s intuitive dashboard reporting to
enable then to identify and address development or coaching issues before they become a
problem.
Enable the wider organisation to structure, plan and budget training for the future and to
manage, monitor and mitigate any potential risks with my*KNOW reports.
Who to contact?
Nigel Gooddy
ngooddy@cognisco.com
Cognisco Group PLC www.cognisco.com Nigel Gooddy 07747 757520